Gapsy Studio

BACKGROUND

Please describe your company and position.

I am the Co-founder & CEO of a gaming company

Describe what your company does in a single sentence.

Online rewards platform for gamers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gapsy Studio to accomplish?

• Design UX/UI wireframes for web platform
• Create a Demo Deck for investors
• Build a website

SOLUTION

How did you find Gapsy Studio?

Referral

Why did you select Gapsy Studio over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Very responsive

How many teammates from Gapsy Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Gapsy Studio team worked closely with us to develop our UX/UI for our platform's alpha. Seeing how responsive and talented they were, we continued working with them on our investment decks and company website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• - From the UX/UI development, we have seen a 50% decrease in the time it takes for users to sign up - Our updated pitch deck has resulted in higher amount of responses from investors

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Gapsy Studio was the most responsive team we had ever worked with. Their project manager, Dmitry, kept in constant communication with us through instant-messaging and video calls.

What was your primary form of communication with Gapsy Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The turnover time for deliverables was a massive shock! There were occasions were we would receive our assets on the same day.

Are there any areas for improvement or something Gapsy Studio could have done differently?

Nothing comes to mind!

BACKGROUND

Please describe your company and position.

I am an executive of trendHERO

Describe what your company does in a single sentence.

trendHERO is an influencer marketing platform that enables businesses to find and analyze influencers globally.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gapsy Studio to accomplish?

• Improved UI design
• Improved UX design

SOLUTION

How did you find Gapsy Studio?

Behance

Why did you select Gapsy Studio over others?

• Close to my geographic location
• Good value for cost
• Superior knowledge and expertise, commitment to excellence, and an eye for detail are some of the reasons why we chose Gapsy Studio

What was the size of Gapsy Studio’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I ordered the design for the intersection pages from the guys. First, we talked with the project manager, discussed the details of the project, and put forward a clear tech task, after which we agreed on all the processes and stages of work, and then the guys started working on the design. As a result of our work, I received a ready-made UI and UX design of the intersection pages, which we implemented and used on our website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Better onboarding, high user engagement

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Gapsy Studio provided exemplary project management services. They delivered items on time and often ahead of schedule throughout the project. They responded to our needs and quickly implemented any requested changes or updates. Their team was professional and organized, ensuring that all aspects of the promotion for Instagram ran smoothly. The team was quick to troubleshoot any issues that arose.

They always had the best practices for promotion in mind, creating the most effective plan to reach our desired audience and achieve our goals. We were very pleased with the results of their work and would highly recommend Gapsy Studio for any social media marketing or project management needs.

What was your primary form of communication with Gapsy Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were very promptly quick. They continue consult the project during development process, even it were months after they finish they job.

Are there any areas for improvement or something Gapsy Studio could have done differently?

On my part, there is no indication of improvement. The guys coped with the task, and I can leave only the most positive feedback.

BACKGROUND

Please describe your company and position.

I'm an executive at Scoop Robotix

Describe what your company does in a single sentence.

Scoop Solar provides solar EPCs and O&Ms of all sizes with a comprehensive suite of tools and services to manage, monitor, and optimize their operations from sales, installation through service.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gapsy Studio to accomplish?

• We hired Gapsy Studio to make a website design that was both modern and responsive, with a focus on user-friendliness. We wanted the website to be intuitive and engaging so customers could easily find what they wanted.
• We also had Gapsy Studio create illustrations of how customers used our software and software prototypes.
• We also had Gapsy Studio create graphics and illustrations for advertising purposes.

SOLUTION

How did you find Gapsy Studio?

Other

Why did you select Gapsy Studio over others?

• High ratings
• Great culture fit
• Company values aligned

What was the size of Gapsy Studio’s team?

30

Describe the scope of work in detail. Please include a summary of key deliverables.

Gapsy Studio provided us with a comprehensive website UI/UX design for Scoop Solar’s website redesign project. This included the entire scope of work from concept to completion, including wireframing, user testing, layout design, color palette selection and more. The key deliverables included a fully functional website that was user-friendly and visually appealing, with all features developed in accordance to industry standards.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Our website redesign project was a great success with improved user engagement (ex. time spent on the site and conversion to customers). We felt that this was a significant milestone in our company's efforts to elevate the brand and ensure designs were modern.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Gapsy Studio provided an excellent experience in project management. They worked closely with us to understand our needs and develop a plan to meet them. Their team was organized and proactive, communicating regularly throughout the process to ensure that all deadlines were met on time.

Additionally, they were flexible and responsive to any changes we requested, helping us adjust our project plan as needed to ensure successful completion. We were very pleased with the results, and are confident that Gapsy Studio will deliver quality projects on time in the future. We continue to work with them on other ongoing projects like advertising and anything that requires design.

What was your primary form of communication with Gapsy Studio?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

I was most impressed by Gapsy Studio's commitment to innovation and working with us to bring ideas to reality. They work very hard to help us achieve our goals.

Are there any areas for improvement or something Gapsy Studio could have done differently?

I don't see any areas for improvement for Gapsy Studio. It’s been a pleasure to work with them. They provided us with a comprehensive website design and continue to deliver an amazing customer experience.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of CreatorSet Inc

Describe what your company does in a single sentence.

One-stop shop for all your creator needs

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gapsy Studio to accomplish?

Gapsy Studio was hired to design a high-quality, interactive website and mobile application for our company. We wanted the website and app to offer an enjoyable user experience while also being easy to navigate and use. The goal was to provide helpful information, engaging visuals, and intuitive features that would enable our customers to easily find what they were looking for.

Additionally, we wanted Gapsy Studio to create a platform that could be quickly modified in the future as our company's needs changed or evolved. To ensure both quality and speed of delivery, Gapsy Studio employed their "agile" methodology which allowed them to rapidly prototype solutions while incorporating feedback from us throughout the development process.

We've also ordered support and new features adding to the website and mobile application, which Gapsy Studio has delivered on time and up to the high standards we expected.

SOLUTION

How did you find Gapsy Studio?

Referral

Why did you select Gapsy Studio over others?

• High ratings
• Good value for cost
• Referred to me
• Company values aligned
• Other

What was the size of Gapsy Studio’s team?

25

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for this project includes the following key deliverables:

• UI/UX Design: This includes creating a design system and the visual interface for the product, including wireframes and high-fidelity mockups.
• Mobile App Design: This includes designing the user experience and visual design for mobile devices, including creating interface designs and optimizing them for different screen sizes.
• Research: This includes conducting user research, competitor analysis and market research to inform the design decisions. Additionally, A/B testing of designs can be done as needed. With these deliverables in place, we will have a comprehensive product design that is tailored to our customer's needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Website got more traction
• Website conversion rate got better

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management meets the expectations, technical tasks are discussed, deadlines not missed. We got regular updates on progress and solutions to the problems that arose during the development. They responded quickly to any of our requests or questions and provided us with advice on how best to approach a task. Overall, their project management was very organized, efficient, and professional.

What was your primary form of communication with Gapsy Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I guess it’s responsiveness, all tasks we had been given were discussed, understood and done. This company was able to develop our product, guide us through marketing and branding it in the most efficient way. Their professionalism and dedication in work is truly remarkable.

Are there any areas for improvement or something Gapsy Studio could have done differently?

At the beginning of our cooperation, Gapsy studio provided only the design services, now they have a development team who can provide and support the product for a customer, many things could be done differently if they have the development team a few years ago.

BACKGROUND

Please describe your company and position.

I am the Web Developer of a weight loss management company.

Describe what your company does in a single sentence.

Personalized obesity management at a population scale

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gapsy Studio to accomplish?

• Design a web app

SOLUTION

How did you find Gapsy Studio?

Other

Why did you select Gapsy Studio over others?

• High ratings
• Good value for cost
• Referred to me

What was the size of Gapsy Studio’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The main idea of ​​our project is that users are helped to lose weight through a balanced diet. The user enters his parameters (weight, height, age...) and based on the parameters, our service offers different dishes that the user can eat and choose from a huge list what he/she likes. We already had the design of our website, but it was not at all functional and convertible. I've decribed to Gapsy the whole idea, provided design references and asked to improve it.

After they gave some thinking to it they proposed to start from scratch and work on the prototype screens and focus first on UX, test them, iterate and then work on the UI. After many iterations, we have agreed on the final prototype and started to work on UI design, which also had quit many iterations. After the UI was approved, they started adapting the design to mobile devices and tablets.

Further, all design and source files were transferred to the development team. Some of the designers I did not asked for and they were coming up with new ideas and always trying to look with fresh eyes and challenge it. This obviously made design much better and we were very pleased with the end result.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Constant mockups releases

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Gapsy Studio Project manager was always in contact with me and patiently answered my requests and came proactively with some proposals. They have always delivered items on time. Super effective.

What was your primary form of communication with Gapsy Studio?

Email or Messaging App

What did you find most impressive or unique about this company?

They were creative and imaginative, they produced beautiful designs, and their platform was easy to navigate. On top of that, they were reasonably priced. Overall, they were a great value.

Are there any areas for improvement or something Gapsy Studio could have done differently?

Not that I can recall. Everything was perfect and I am super happy with the work they did.

BACKGROUND

Please describe your company and your position there.

I’m the founder and CEO of an online learning platform. With our online learning platform, students can prepare for admission to the world’s top universities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gapsy Studio?

We needed to create an updated design for our website that would be modern, intuitive and attractive for users. We also needed support with marketing, e.g. landing pages and banners, Gapsy did a great job!

SOLUTION

How did you select this vendor?

We found Gapsy through Upwork, we liked their work and the level of professionalism, so we decided to turn to them for services.

Describe the project in detail and walk through the stages of the project.

We needed a design for our site, so that students would intuitively understand the subject matter and to enable engaging lessons. We discussed our project in detail with Gapsy and determined our goals for this project.

After agreeing the details, they conducted UX research, including competitor analysis, user personas, jobs to be done and user flows. After providing detailed information from the research, they began the stage of UX design, prototyping, and mockups.

During this stage, the designers and I conducted brainstorms to understand how it would be most convenient for a potential client to use the platform. After the UX stage was approved, the designers moved on to the UI, and after it was approved, they handed over all the source files to us.

How many resources from the vendor's team worked with you, and what were their positions?

The team consisted of 2 project managers and 2 designers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The design, flow, and thinking behind their screens was particularly impressive.

How effective was the workflow between your team and theirs?

We set up clear communication channels. They met all the deadlines.

What did you find most impressive or unique about this company?

Their proactivity was great, and they did things that weren't originally in the scope. Furthermore, the quality of work exceeded our expectations.

Are there any areas for improvement or something they could have done differently?

No. Our experience with their team was great!

BACKGROUND

Please describe your company and your position there.

I am the CEO of mylagro, connecting the food chain from farm to fork with an online marketplace. Farmers create a profile of their farms and sell their products directly to consumers and restaurants.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gapsy Studio?

Design of our main app and website. Gapsy Studio provided UI / UX design services from scratch for our farm to fork food marketplace

SOLUTION

How did you select this vendor?

I found the design studio on Upwork. The decisive factor for me was the reasonable price, the impressive portfolio and the structured approach from our first interview call. This created the trust I needed to ensure a high-quality functional design that can catch the user's eye.

Describe the project in detail and walk through the stages of the project.

We wanted to create a farm to fork food marketplace, where customers could choose the right products from local farms, learn more about the farms and how they grow their products, and order home delivery of these products. We held frequent meetings where I explained to the team my vision, objectives and design ideas.

The team carefully took notes and went back to do some research and preliminary ideation. We started with UX research, identified the target audience, understood their needs, goals, and mental models. Then we decided on the user experience. The designers described the approximate interaction of users with the interface and threw off the visualization as it would be.

For me personally, the main value added was that I could clearly look and validate each step of my future product. For the interface, the team defined a style guide with the best colors, fonts and iconography combinations that conveyed the objectives of my product to the target audience.

They carefully implemented the clickable and straightforward design prototype. They showed me the layout of the elements on the page which made the software development task clear and straightforward, we didn’t even need a requirements document.

How many resources from the vendor's team worked with you, and what were their positions?

The team consisted of a project manager and two designers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They managed to create a high-quality design that many of our clients and investors have appreciated. They were able to create a visually beautiful design and make a product with great usability. From Dec 2021 can be seen on our website mylagro.com

How effective was the workflow between your team and theirs?

The working process was smooth and well-communicated. Most tasks were completed on time and according to plan.

What did you find most impressive or unique about this company?

The studio staff grasped all our wishes, adjusted to improve efficiency, and not only offered several creative ideas for the website design, but challenged our ideas when they thought a better solution was possible. Special thanks to the designers who created excellent and original layouts! I was pleased with the site's design and adaptive version, and we didn't make changes during the development phase.

Are there any areas for improvement or something they could have done differently?

Our project exceeded our expectations. Therefore, I was glad to cooperate and can recommend this studio with confidence. I think they shouldn’t be afraid of challenging the customer, as whenever they did so, they actually came up with great product improvements.

BACKGROUND

Please describe your company and your position there.

I am the founder of Mind Cleanse on iOS, the founder of Memequeen on Instagram and the founder of Text Penguin on the Shopify Marketplace.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gapsy Studio?

I have worked with Ilya and Gapsy for a few years now. We have worked on many different projects including multiple iOS apps, online stores, logos, drinking games, etc.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found them looking at designs on Dribbble.

Describe the project in detail and walk through the stages of the project.

For this particular product, our app needed a face lift and new design to help put us in a new direction. We explained to Ilya and his team about the new direction we wanted to go in and they were able to create designs accordingly.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with Ilya and he put two designers on the job.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They were successfully able to make the designs we wanted and help us with our vision moving forward.

How effective was the workflow between your team and theirs?

Extremely effective. They were able to communicate with our developers on certain screens and specifics.

What did you find most impressive or unique about this company?

They are very creative and they work very quickly. I normally do not need to provide them a lot of information and they’re able to come up with multiple options that fit my needs. They are also extremely responsive and get work done very quickly.

Are there any areas for improvement or something they could have done differently?

No. I look forward to continue working with them in the future!

BACKGROUND

Please describe your company and position.

I am the project lead of Backurtime

Describe what your company does in a single sentence.

A storytelling-driven, gamified e-commerce platform that turns engagement into meaningful rewards and makes saving fun.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gapsy Studio to accomplish?

• Design the full UX/UI of the Backurtime MVP.
• Adapt the design for mobile and web.
• Build a clean, modern interface consistent with the project’s brand identity.

SOLUTION

How did you find Gapsy Studio?

• Online Search
• Clutch Site

Why did you select Gapsy Studio over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Gapsy Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Gapsy Studio was responsible for designing the complete UX/UI of the MVP project, a storytelling-driven gamified e-commerce platform.

The scope of work included:
• Creating the full desktop and mobile design in Figma
• Developing a consistent design system and component library
• Designing all main pages of the platform 
• Delivering the final prototype ready for handoff to developers

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a complete and visually consistent UX/UI design for the MVP, fully ready for developer handoff.

The final design successfully translated the platform’s storytelling and gamified vision into a cohesive user experience across desktop and mobile.

The design system now allows for efficient development and scalability.  The project took longer than expected due to multiple revisions and clarifications along the way. Better initial structure and understanding of The project would have helped deliver faster. Overall, I’m very satisfied with the result. The final design truly reflects my vision and identity for the project. A bit more organization and collaboration from the start would make the experience perfect, but the team’s responsiveness and flexibility really stood out.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was not delivered within the expected timeframe, mainly because multiple revisions had to be made along the way. I would have appreciated a clearer organization and structure from the very beginning, as well as a deeper understanding of my project’s vision from their side.

I also wish the team had collaborated more closely with me during the creative phase instead of mainly executing instructions, as this could have led to faster alignment and fewer iterations.

That said, they were always very responsive and willing to help, showing strong dedication to meeting my needs and adapting until I was satisfied with the result.

What was your primary form of communication with Gapsy Studio?

Email or Messaging App

What did you find most impressive or unique about this company?

Their strong design skills and quick responsiveness were the most impressive aspects. They consistently tried to adapt to my feedback and ensure the final result aligned with my vision. The value for money was excellent. The quality of the design delivered was high for the price, and they remained flexible and helpful throughout the process.

Are there any areas for improvement or something Gapsy Studio could have done differently?

Gapsy Studio could improve by providing clearer project structure and communication from the start. Having a well-defined roadmap, timeline, and explanation of each step would help clients better understand the process and reduce confusion.

At the beginning of the project, communication felt a bit unstructured, you receive an overall estimate, but the workflow and steps aren’t always explained unless you ask. For clients who don’t yet have a perfectly defined vision, it would be very helpful if the team took more initiative to ask questions about the “why” and the “how” to better understand the project’s essence before starting the design phase.

I would also suggest a more collaborative approach during the creative process rather than strictly following instructions. This would save time and lead to faster alignment.

Finally, adding a thorough final review before delivery would help catch small alignment or UX details that might otherwise be missed. I would likely recommend Gapsy Studio, especially to clients who already have a clear and structured vision of their project. Their design quality and responsiveness are excellent, and they deliver modern, visually appealing results.  For clients who need more guidance or collaboration during the creative process, I would suggest ensuring that communication and structure are well defined from the start to make the experience smoother.

BACKGROUND

Please describe your company and position.

I am the CEO and Creative Director of Easy Look Studio

Describe what your company does in a single sentence.

Creative studio for Amazon & e-commerce brands

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gapsy Studio to accomplish?

• We partnered with Gapsy Studio to completely redesign our company’s website with the goal of improving user experience, increasing conversion rates, and better reflecting our brand identity. Our previous site was outdated, and lacked a clear user journey. We needed a modern, responsive design that would support our marketing efforts, clearly communicate our services, and engage visitors effectively.

SOLUTION

How did you find Gapsy Studio?

Referral

Why did you select Gapsy Studio over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Gapsy Studio were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included a complete UX/UI overhaul of our website, from initial research and wireframing to final high-fidelity designs and interactive prototypes. Gapsy Studio began with in-depth discovery sessions to understand our business goals and user personas. They then moved on to create user flows, low-fidelity wireframes, and a series of design iterations based on our feedback.

Key deliverables included:
A full set of responsive website designs
A comprehensive design system including typography, color palette, UI components, and iconography
Style guides and documentation
Ongoing support during the implementation phase, helping clarify design intent and make adjustments as needed

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered noticeable and positive results for our company. Since launching the new website designed by Gapsy Studio, we observed significant improvements in user engagement and overall experience. Visitors are spending more time exploring our content, and the site’s navigation has become much smoother. We also saw an increase in conversions, which helped boost our business outcomes. Additionally, we received very positive feedback from both clients and partners about the fresh, professional look and the ease of use of the new design.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Gapsy Studio demonstrated excellent project management throughout our collaboration. They consistently delivered milestones on time and kept us well-informed at every stage of the process. Communication was clear and proactive, and they were very responsive to our feedback and requests. Whenever we needed adjustments or clarifications, their team was quick to address them without delays.

What was your primary form of communication with Gapsy Studio?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us the most about Gapsy Studio was their deep understanding of both design aesthetics and user experience. They didn’t just create a visually appealing site but ensured it was highly functional and aligned perfectly with our business goals. Their attention to detail and dedication to quality truly set them apart.

Are there any areas for improvement or something Gapsy Studio could have done differently?

As for areas of improvement, while the overall experience was outstanding, we believe that providing even more frequent progress updates in the initial phases could enhance transparency. However, this is a minor point and did not affect the successful outcome of the project.