Galus

BACKGROUND

Please describe your company and position.

I am the Sales Operations Manager of Martal Group

Describe what your company does in a single sentence.

Martal Group is a global B2B lead generation and sales partner that helps technology companies accelerate growth by providing expert sales operations management, SDR teams, and multi-channel outbound campaigns to build pipelines, generate qualified opportunities, and expand into new markets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Galus to accomplish?

• “We partnered with Galus to expand our reach in the high-tech market by leveraging their expertise in custom software development. Our goal was to access a team that could not only deliver cutting-edge solutions but also help us accelerate growth opportunities through technology that supports scalability, efficiency, and market expansion.”

SOLUTION

How did you find Galus?

Referral

Why did you select Galus over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Galus were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included, not limited to, our outbound efforts but also Galus’ active role in implementing our recommendations. They built out website changes, developed supporting content, and aligned their technical messaging with the campaigns we were running. This collaborative and partnership approach ensured consistency across channels and helped maximize the impact of the outreach.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The partnership has delivered measurable growth in both visibility and engagement. With Galus actively implementing web updates and content initiatives alongside our outreach, we saw stronger prospect response rates, higher quality conversations, and a clear increase in qualified opportunities entering the pipeline. Their ability to act quickly on recommendations helped accelerate traction and demonstrate early success in new markets.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Galus continues to demonstrate excellent project management in this engagement. They are proactive in aligning with timelines, consistently deliver updates and content on schedule, and show real flexibility in responding to our needs. Their team communicated clearly, acted quickly on feedback, and made collaboration smooth and efficient.

What was your primary form of communication with Galus?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impresses us the most about Galus is their strong technical skills and outstanding communication with clients. They don’t just execute tasks, they proactively look for ways to strengthen our joint efforts through thoughtful content, timely web improvements, and fast turnaround on feedback. Their ability to move quickly while maintaining quality sets them apart from other partners we work with in the same field.

Are there any areas for improvement or something Galus could have done differently?

Overall, our experience with Galus is very positive, and there aren’t any major gaps to highlight. If anything, the only area for improvement would be continuing to scale their resources so they can take on even larger, more complex initiatives alongside partners like us. Their commitment and responsiveness are already strong, and expanding that capacity would make them even more effective.

BACKGROUND

Introduce your business and what you do there.

I’m the son of the owner of a driving school. In Bosnia, to get a driver’s license, you have to pass a two-part exam. There’s a theory part and a practical part where you actually drive the car. Our driving school covers both fields.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Galus?

We wanted to make the theoretical part of the exam more interesting for students. I proposed the idea of using a VR headset to garner young people's interest.

SOLUTION

What was the scope of their involvement?

Galus helped us design and develop a VR app for our driving school. We had the initial features and everything we wanted to have in the VR app. I described what we wanted, and Galus covered everything. They wrote down the key points I had for the idea. Through talking, they took notes and understood the assignment.

The app was meant to run on the Oculus Quest device and have a web application component. Galus left us the option to contact them if we found any bugs. They also handled maintenance and ongoing updates.

What is the team composition?

I worked with Adil, the lead developer, who took all of the ideas and was our main gateway to Galus.

How did you come to work with Galus?

I stumbled across Galus through colleagues in my company. I asked around if someone could pull off a VR project, and my colleagues recommended Galus. We reached out to them, and they said they could take on the project.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked together from January–April 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Galus delivered the project in a matter of months. My dad said the application was amazing on the few times he used it in the classroom. However, we don't have any viable data yet.

Nonetheless, the candidates were amazed and a lot more involved in the learning. They were no longer passively sitting there and listening to someone talk for two hours. They actually participated and looked around.

VR isn’t that common worldwide, especially here. However, we saw that when people put on VR headsets, they were in another world. This left a significant impression on each candidate.

How did Galus perform from a project management standpoint?

They didn’t exceed the deadline; they finished on time. We mostly communicated through phone calls, in-person meetings, and a few emails. The project was completed, and the team remained open to updating or fixing anything.

What did you find most impressive about them?

Galus understood the requirements and executed the idea perfectly. They didn’t lie to us at any point. Moreover, they were really open and said if they had a little problem, they’d solve it in 2–3 days. If they had to show something to us by a deadline, they were really open with communication.

I didn’t feel they were trying to fool us with anything. At the end of the day, the project was delivered very well on time. It was all good.

Are there any areas they could improve?

I’ll probably have some remarks a few months from now when we use the app a little more. For now, I think it’s totally fair.

Do you have any advice for potential customers?

Have at least a halfway clear idea of what you want in your head. Take into account that, if you don’t know what you want, it’s much harder for them to know.

BACKGROUND

Please describe your company and position.

I am the Licensed Physiotherapist of Physio Causa

Describe what your company does in a single sentence.

Our physiotherapy practice specializes in helping clients restore movement, reduce pain, and enhance overall physical function through personalized, evidence-based treatments. We are dedicated to improving quality of life by offering expert care for injury recovery, post-surgical rehabilitation, and chronic condition management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Galus to accomplish?

• Allow clients to schedule in-person physiotherapy sessions based on real-time availability, minimizing manual coordination and improving efficiency
• Connect the backend system with the physiotherapist’s Google Calendar to automatically reflect all booked sessions
• Develop a feature for conducting online sessions, enabling the physiotherapist to remotely guide and monitor the client’s recovery process
• Provide a platform for the physiotherapist to create and sell topic-specific packages containing lectures, recovery guides, and other educational materials, offering clients additional value and enabling passive income

SOLUTION

How did you find Galus?

Referral

Why did you select Galus over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Galus were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Implementation of a responsive booking system for scheduling in-person sessions
• Dashboard with an overview of all upcoming appointments
• Google Calendar integration
• Online session module for remote consultation and progress tracking

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Number of successfully booked in-person sessions through the platform

Revenue generated from online educational content

Number of online sessions conducted through the platform

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was really well organized. They are delivering things on time and stayed on schedule throughout the project. They were open to our requests and quick to respond whenever something needed to be adjusted or added. They had a great sense of what we actually needed.

What was your primary form of communication with Galus?

In-Person Meeting

What did you find most impressive or unique about this company?

I'm impressed by their ability to understand exactly what we need — even when we weren’t sure how to explain it ourselves. They took the time to listen and come up with practical solutions.

Are there any areas for improvement or something Galus could have done differently?

Everything went well communication-wise, but maybe mixing it up a bit — like adding the occasional quick call or screen share — could make things even smoother

BACKGROUND

Please describe your company and position.

I am the ba. ing. Food Tehnology of Quadro Plus

Describe what your company does in a single sentence.

We work in food production, and factory maintanece buisness

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Galus to accomplish?

• Minimizing Food Waste: By collecting meal preferences in advance, the kitchen prepares only the necessary quantities, avoiding overproduction and food disposal.
• Empowering User Choice: Employees can choose their meals based on personal preferences, increasing satisfaction and inclusivity.
• Streamlining Administrative Control: The admin has full control over the meal offerings, with the ability to add or remove dishes as needed.

SOLUTION

How did you find Galus?

Referral

Why did you select Galus over others?

• Close to my geographic location
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Galus were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Web Application for Users (Employees)
A simple and user-friendly interface for browsing and ordering daily meals.

Administrative Panel for the Restaurant
Insight into the number of orders per day, meal type, and employee.
Option to export data for procurement planning.

Reporting System
Weekly and monthly reports on ingredient consumption and meal orders.
Support for budget planning and inventory optimization.

Documentation and User Guides
Technical documentation for system maintenance.
User manuals for both the employee interface and administrative panel.

Training and Post-Implementation Support
Brief user training (online or in-person).
Support during the initial weeks of use

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Increase in Order Accuracy

Result: +95% of employees successfully pre-ordered meals through the system.

Impact: Reduced kitchen waste and meal overproduction due to accurate forecasting of daily portions.

2. Reduction in Food Waste

Result: Up to 30% reduction in daily food waste compared to previous operations.

Impact: Better inventory control and more sustainable consumption of raw materials.

3. Improved Procurement Efficiency

Result: Daily and weekly procurement lists became automatically generated, reducing manual planning time by over 60%.

Impact: Streamlined kitchen operations and reduced last-minute supply shortages.

4. User Engagement and Satisfaction

Result: Over 80% employee adoption rate within the first month.

Feedback: Positive user feedback regarding ease of use and meal visibility.

 5. Enhanced Operational Planning

Result: Introduction of real-time dashboards for administrative staff improved planning of:

Cooking staff schedules

Ingredient stock levels

Budget forecasts

Impact: Managers had improved decision-making capabilities based on actual data trends.

6. Support Responsiveness and Stability

Result: 100% of support tickets during the launch phase were resolved within 48 hours.

Impact: Smooth transition to the new system without major downtime or disruptions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

As Quadro Plus, we were highly satisfied with Galus's professionalism and dedication throughout the project. Their project management was exceptional – all key milestones and deliverables were not only met on time, but in most cases, completed ahead of schedule.

The team demonstrated an excellent understanding of our needs and maintained clear, consistent communication during all phases of development. They were highly responsive to feedback and flexible when adjustments were needed. The final product was delivered with outstanding quality, fully meeting – and even exceeding – our expectations.

Working with Galus Solutions was a smooth and efficient experience, and we would gladly recommend them to any company looking for a reliable and skilled development partner.

What was your primary form of communication with Galus?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Galus Solutions was their rare combination of technical expertise and genuine client care. They didn’t just “build what we asked for” — they actively thought with us, proposing smart, practical solutions that improved both the user experience and the efficiency of our internal processes.

Their proactive approach, attention to detail, and commitment to quality were truly impressive. Despite being a relatively young company, they operated with the confidence, structure, and reliability of a much more seasoned team.

We especially appreciated how they consistently delivered beyond expectations, always looking for ways to optimize and improve every part of the system. That level of ownership and partnership is not easy to find — and that’s what makes Galus Solutions truly unique.

Are there any areas for improvement or something Galus could have done differently?

While our overall experience with Galus Solutions was excellent, one area that could be further improved is the early-phase documentation and onboarding process. At the very beginning of the project, some technical assumptions and expectations could have been clarified in more detail through structured documentation or initial workshops.

That said, the Galus team was very quick to adapt and responded immediately once feedback was shared. Their willingness to listen and adjust rapidly minimized any potential friction.

This is not a criticism, but rather a suggestion for further growth — with more refined onboarding processes, they could scale their client relationships even faster and more efficiently.