fxis.ai

BACKGROUND

Please describe your company and position.

I am the Senior Executive - Business Development of a biopharmaceutical company

Describe what your company does in a single sentence.

Advancing Excellence in BIOpharmaceutical DEVelopment. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire fxis.ai to accomplish?

• We partnered with fxis.ai to enhance our clinical trial processes through AI-driven automation, specifically to optimize patient recruitment, implement intelligent document summarization for regulatory submissions, and build a real-time analytics dashboard for trial monitoring and risk management.

SOLUTION

How did you find fxis.ai?

• Referral
• Clutch Site

Why did you select fxis.ai over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from fxis.ai were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

fxis.ai delivered a suite of AI-powered solutions tailored for the clinical research domain, including:

• AI Recruitment Assistant – Matching algorithms using eligibility criteria and health records.
• Document Summarization Engine – Auto-generated summaries for regulatory submissions and trial reports.
• Clinical Analytics Dashboard – Custom-built UI for live trial data visualization and KPI tracking.
• Integration Support – Seamless connections to our existing CTMS, EDC, and regulatory systems.
• User Training & Documentation – Provided comprehensive onboarding material for our clinical ops team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration with fxis.ai delivered clear, quantifiable improvements across multiple aspects of our clinical operations:

• Patient recruitment time reduced by 40%
  AI-driven screening tools matched eligible participants faster, significantly accelerating enrollment timelines.
• Regulatory documentation prep time reduced by 35%
  NLP-based summarization tools automated sections of the CTD and narrative reports, cutting down manual effort and review cycles.
• Operational visibility improved by 50%
  The real-time analytics dashboard provided centralized insights into site activity, enrollment metrics, and safety signals, enabling faster decisions.
• Query resolution time decreased by 60%
  AI assistants flagged data inconsistencies and protocol deviations early, leading to quicker resolutions and improved data integrity.
• Team productivity increased by 25%
  With repetitive manual tasks automated, our clinical operations and regulatory staff were able to focus more on strategic and high-value activities.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management from fxis.ai was highly structured and collaborative. They followed an agile methodology with bi-weekly sprints, clear deliverables, and regular milestone reviews. We had weekly syncs to discuss progress, address roadblocks, and refine priorities.

They were consistently punctual with their timelines in fact, several key modules were delivered ahead of schedule. When we requested adjustments, such as refining how the recruitment model handled rare inclusion criteria, their team responded within 24–48 hours and re-tuned the system quickly.

Their communication was proactive, transparent, and technically sound. We always felt our feedback was heard and integrated effectively, without delays.

What was your primary form of communication with fxis.ai?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about fxis.ai was their rare combination of deep AI expertise and domain-specific understanding of clinical research workflows. They weren’t just tech consultants they understood regulatory nuances, data privacy requirements, and the operational pressures of running clinical trials.

Their ability to translate complex clinical and regulatory challenges into practical, AI-driven tools was exceptional. We were especially impressed by how seamlessly they integrated their solutions into our existing ecosystem, without requiring us to overhaul our internal systems.

Their responsiveness, technical clarity, and strategic thinking made them feel more like an extension of our in-house team than an external vendor.

Are there any areas for improvement or something fxis.ai could have done differently?

The overall experience was highly positive, but one area that could be improved is the onboarding around data governance and compliance protocols. In the early phase, aligning on SOPs related to data anonymization and IRB documentation took a bit longer than expected.

A predefined checklist or onboarding template for clinical research clients could streamline this process in future projects. That said, fxis.ai was quick to adapt, and this had minimal impact on the project timeline or outcomes.

BACKGROUND

Please describe your company and position.

I am a department manager of Loreal

Describe what your company does in a single sentence.

L'Oréal is a global beauty and personal care brand that develops skincare, haircare, makeup, and fragrance products, trusted by millions across the world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire fxis.ai to accomplish?

• We’re drowning in data from our online stores, sales reports, and ad dashboards, but there’s no single view to make sense of it all. We need one tool that shows how products are selling, predicts when we’ll run out of stock, and tells us when to tweak promotions—no more juggling ten spreadsheets every morning. This would let our category and marketing teams move faster, plan smarter, and dodge stock‑outs or budget blow‑ups, especially during big sales and new launches.

SOLUTION

How did you find fxis.ai?

Online Search

Why did you select fxis.ai over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from fxis.ai were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

fxis.ai built us a smart back‑end system that pulls data from Shopify, Salesforce, Google Analytics, and our inventory software into one place.

What it does : 

Tracks live sales and stock levels for every product and region.
Spots upcoming demand spikes by looking at past trends and sales speed.
Tells us where to boost—or cut—ad spend based on real profits, not just clicks.
Emails a short weekly report that flags anything urgent or unusual.
It runs quietly in the background and shows a clean dashboard only to the people who need it. The whole build took about 2½ months, using two AI engineers, one data architect, and one product point‑of‑contact on their side.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

In just the first month, the system helped us spot 3 major areas where we were overspending — saving us money we usually wouldn’t catch until it was too late.

By following its suggestions and adjusting our ad spend in the middle of campaigns, our ROI went up by 16%.

Now, our marketing team uses it daily to decide the best time to send push notifications or launch influencer promos — based on what’s actually in stock. We couldn’t do that before.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Absolutely professional. Timelines were well-defined, and they stuck to them. What stood out was how flexible they were - they adapted the build as we added more use cases mid-way. Communication was clean, and even the handover was incredibly smooth.

What was your primary form of communication with fxis.ai?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They worked in the background but delivered impact right at the center. It’s rare to find a team that builds tech invisible to the customer but essential to the business. Their clarity in understanding our ops pain points not just the data, but the decision logic behind it is what made this solution click

Are there any areas for improvement or something fxis.ai could have done differently?

A mobile friendly summary dashboard would be a good future addition but that’s more of a wish list. For what they were brought in to do, they nailed it.

BACKGROUND

Please describe your company and position.

I am the Founder of RAS

Describe what your company does in a single sentence.

RAS is a premium car rental company that offers luxury chauffeur driven vehicles for personal, corporate, and event-based travel across India.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire fxis.ai to accomplish?

• We were getting a lot of inquiries through WhatsApp, and manually replying to each one especially with custom details like car options, pricing, and availability was time consuming and prone to errors. We wanted a smart system that could handle these messages, give intelligent replies instantly, and still feel personal enough to match our brand experience.

SOLUTION

How did you find fxis.ai?

• Online Search
• Referral

Why did you select fxis.ai over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Other

How many teammates from fxis.ai were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They helped us build a GenAI powered WhatsApp chatbot that acts as our first line of communication. When someone sends an inquiry, the bot responds in a conversational tone, asks the right follow-up questions, and based on that, suggests cars, prices, and packages in real-time.

It can understand queries like:

“Do you have an Audi for tomorrow evening in Mumbai?”
“Can I book a car for a wedding in Surat?”
“What’s your hourly rate for a Mercedes?”
The bot pulls data from our car availability list, uses natural language understanding to craft replies, and sends back curated responses, all while sounding professional and friendly. If something’s too specific or complicated, it hands off the chat to our human team with a full summary.

They also added an internal panel for us to update car availability, track ongoing chats, and view lead priority scores based on intent.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We’ve cut down response time from 15–20 minutes to under 1 minute.
Our booking rate from WhatsApp increased by around 30%.
The number of follow-ups needed dropped significantly. Customers get what they need upfront.
It also helped our operations team focus more on managing bookings rather than typing replies all day.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were easy to work with. We had weekly check-ins and everything was delivered as per schedule. Any changes we suggested were picked up quickly. Their team really tried to understand the tone we wanted and trained the chatbot to reflect that which was important for us.

What was your primary form of communication with fxis.ai?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They gave us a working product that solved our exact pain point and fit right into how our team works. The replies from the bot actually sounded natural, and in many cases, clients didn’t even realize it was automated.

Are there any areas for improvement or something fxis.ai could have done differently?

experience was seamless and extremely helpful

BACKGROUND

Please describe your company and position.

I am the Sales, Acquisition, and operations

Describe what your company does in a single sentence.

India's Best Digital Screen Network With over 2000+ Residential screens, 1500+ Commercial and Corporate screens, and 10+ outdoor locations across 8+ cities, we deliver unparalleled reach and engagement. Our advanced DOOH network generates 1 crore+ daily impressions, offering your brand the perfect platform to connect with a vast and diverse audience. Join us in reshaping brand experiences through cutting-edge digital solutions. Experience the power and drive meaningful engagement.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire fxis.ai to accomplish?

• Dynamic Ad Scheduling: Build an AI‑driven engine that ingests real‑time environmental (temperature, lighting) and foot‑traffic data to automatically optimize content rotations and maximize viewer engagement.
• Predictive Maintenance: Develop a machine‑learning system to forecast screen failures and service needs—reducing unplanned downtime and ensuring our network maintains ≥ 95 % uptime.
• Advanced Campaign Analytics: Create an interactive dashboard that leverages ML models to analyze impressions, dwell time, and QR‑scan conversions—enabling us to refine placement strategies and demonstrate clear ROI to advertisers.

SOLUTION

How did you find fxis.ai?

Referral

Why did you select fxis.ai over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from fxis.ai were assigned to this project?

20

Describe the scope of work in detail. Please include a summary of key deliverables.

Working with fxis.ai has been nothing short of a breath of fresh air. We used to wrestle with stale ad loops, surprise screen failures, and an avalanche of manual reports. From day one, their team jumped in as if they’d been part of ours all along, no awkward onboarding, just smooth collaboration.

They whipped up a real‑time ad scheduler that tweaks content automatically based on foot traffic and even local weather, so we never have to guess what’s next. Their maintenance alerts started pinging us days before any screen hiccup, saving those dreaded midnight service calls. And the dashboard they built? It’s our new best friend for spotting trends on the fly and running quick “what‑if” scenarios right inside our existing CMS.

What really won us over was how curious and responsive they were. When our old data formats caused a hiccup, they tackled it immediately and kept everything moving without missing a beat. Thanks to them, engagement is up almost 30%, downtime is down about 40%, and our campaign ROI has climbed by 25%. More than the numbers, we love that fxis.ai feels like an extension of our own team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ad engagement ↑ 30 %: Dynamic scheduling increased click‑through rates on QR‑enabled ads.
Downtime ↓ 40 %: Predictive‑maintenance alerts enabled proactive servicing, keeping screens live 95 % of the time.
Campaign ROI ↑ 25 %: ML‑driven placement recommendations boosted overall advertiser return on ad spend.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

fxis.ai ran the engagement in two‑week sprints, with weekly demos and a shared Kanban board. They were exceptionally responsive, anytime we requested new data sources or fine‑tuning on our CMS integrations, their team delivered updates within 24 hours and kept us fully informed of progress.

What was your primary form of communication with fxis.ai?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their team combined deep AI expertise with a clear understanding of DOOH advertising workflows. They not only delivered advanced models but also spoke our language, aligning technical solutions with our business objectives from day one.

Are there any areas for improvement or something fxis.ai could have done differently?

Early on, aligning our legacy telemetry formats with their data‑pipeline requirements took longer than expected. A dedicated kickoff session on data‑schema alignment would streamline future projects but once that was addressed, the partnership ran smoothly and exceeded our expectations.

BACKGROUND

Please describe your company and position.

I am the Executive of Alphoenix Design Pvt. Ltd.

Describe what your company does in a single sentence.

We are a hardware R&D and product‐development firm specializing in high‐efficiency BLDC motor and mechatronic system design for drones, Industrial and robotics.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire fxis.ai to accomplish?

• We engaged fxis.ai to accelerate our design iteration cycles through AI‑driven topology optimization, implement real‑time digital‑twin capabilities for predictive maintenance, and deploy a computer‑vision quality‑inspection system—so we could shorten time‑to‑market and uphold our rigorous efficiency standards.

SOLUTION

How did you find fxis.ai?

Online Search

Why did you select fxis.ai over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from fxis.ai were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Topology‑Optimization Module: AI engine that generated and evaluated novel motor geometries based on efficiency targets.

Digital‑Twin Platform: Real‑time simulation of motor behavior using field and bench‑test telemetry.

Computer‑Vision Inspection: High‑resolution imaging pipeline with defect‑classification algorithms.

Demand‑Forecasting Models: Time‑series analysis for regional order trends.

Integration & Deployment: Seamless connection to our CAD, ERP, and IoT data streams, plus staff training and handover documentation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Prototype iterations ↓ 50 %: Generative design suggestions slashed physical build‑and‑test cycles in half.

Unscheduled downtime ↓ 30 %: Digital‑twin alerts flagged wear well before field failures.

Defect detection ↑ 20 %: Automated vision inspection caught subtle surface and assembly issues that manual checks missed.

Forecast accuracy ↑ 25 %: AI‑based demand predictions aligned stock levels to regional orders, reducing lead‑time pressure.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fxis.ai organized the engagement in two‑week sprints, with clear milestones and weekly demos. They were highly responsive to our feedback—whenever we needed deeper calibration on motor performance data, they adjusted their models within 24 hours. All deliverables arrived on or ahead of schedule.

What was your primary form of communication with fxis.ai?

In-Person Meeting

What did you find most impressive or unique about this company?

Their rare blend of deep AI expertise and hands‑on understanding of electromechanical workflows stood out. They spoke our language—engineering terminology—and turned complex data into immediately actionable insights.

Are there any areas for improvement or something fxis.ai could have done differently?

Our only minor challenge was aligning legacy data formats early in the project. A brief kick‑off session dedicated to data‑schema mapping would make future engagements even smoother—but fxis.ai resolved this quickly, and it had negligible impact on overall delivery.

BACKGROUND

Please describe your company and position.

I am an Accounts Expert at KMK

Describe what your company does in a single sentence.

We’re a global accounting and financial outsourcing firm helping businesses with U.S. tax, audit, and CFO services from our delivery center in India.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire fxis.ai to accomplish?

• We wanted to build a more intelligent internal ERP and resource planning system tailored to the needs of our accounting teams. Our main goal was to digitize repetitive tasks and improve process visibility without disrupting ongoing client work.

SOLUTION

How did you find fxis.ai?

Referral

Why did you select fxis.ai over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

They worked on building and integrating modules for task automation, employee workload tracking, document versioning, and internal financial reporting. Key deliverables included:

 • Custom ERP dashboards for department leads
 • Role-based access controls
 • Integration with our document management system
 • Workflow automation for recurring tasks
 • AI-driven reminders and reporting triggers

They also helped refine UI/UX for internal adoption.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw immediate gains in operational transparency and task tracking. Turnaround time on internal workflows dropped by nearly 20%, and reporting accuracy improved. The system also reduced the need for manual follow-ups, allowing our teams to focus more on high-value tasks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team was highly responsive. We had weekly review calls and they always kept us in the loop. Despite a complex scope, deliverables were on time and any changes we suggested were absorbed quickly without friction. It felt like working with an extension of our own tech team.

What was your primary form of communication with fxis.ai?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The technical maturity of their team and their ability to understand domain-specific needs was impressive. They didn’t just write code—they proposed smart solutions that worked for an accounting-heavy environment like ours.

Are there any areas for improvement or something fxis.ai could have done differently?

While the project was a success, we would’ve liked slightly more documentation around system architecture for internal handover. Other than that, the collaboration was smooth and productive.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Excellent Global Endeavors LLP

Describe what your company does in a single sentence.

Excellent Publicity is a full-service advertising and media agency that helps brands across industries find the right platforms and strategies to reach their audiences effectively.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire fxis.ai to accomplish?

• We were looking for a smarter way to do research in depth for our client as it makes a strong, data backed impression. Our team handles campaigns across cities, platforms, and industries, and pulling relevant data was time consuming. The goal was to create a tool that could automatically research a client's brand, competitors, audience, and market trends and present it in a format our sales and strategy teams could use directly in pitches.

SOLUTION

How did you find fxis.ai?

• Online Search
• Referral

Why did you select fxis.ai over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from fxis.ai were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

fxis.ai built us an AI powered research and pitch support tool that basically acts like a analyst for our team. We just enter a client name or brief, and within minutes it pulls together structured data market presence, industry trends, competitor analysis, audience targeting recommendations, and even media channel suggestions.

The output isn’t just a messy data dump, it comes in a clean, ready-to-present report format, with clear visuals, headlines, and insights we can tweak if needed before meetings. It’s become our go-to tool.

They also added a smart brief generator, so if we’re missing info from the client, the system suggests what questions we should ask saving us from back-and-forth.

Development took about 2.5 months with 3 of their experts working closely with our strategy and sales heads. We didn’t expect it to be this powerful, honestly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our prep time has been cut by at least 70%. More importantly, the quality of our first meetings has improved drastically. clients notice the effort, the depth of insight, and the structured approach we come in with. It’s helped us win accounts that would’ve been harder otherwise.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The fxis.ai team was extremely professional. They understood that this wasn’t just a tool, it was a part of our workflow. Everything was delivered as promised, and they were super responsive with iterations, especially in the last few weeks before launch. Communication was smooth, and they even joined a couple of our internal reviews to gather feedback directly from our team.

What was your primary form of communication with fxis.ai?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The clarity they brought to the problem. They gave us something lean, fast, and impactful that runs 24/7. It feels like a tool made for our industry, not something generic with fancy features we’d never use.

Are there any areas for improvement or something fxis.ai could have done differently?

Not any complaint. Happy and satisfied with the work.

BACKGROUND

Please describe your company and position.

I am the Executive of Flit International.

Describe what your company does in a single sentence.

Flit International provides premium gate automation solutions, including Italian-made sliding gates, swing gates, boom barriers, and access control systems across India.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire fxis.ai to accomplish?

• We wanted a simple but effective AI tool that could help us manage incoming product inquiries better. Our sales team was spending too much time manually checking messages from our website, WhatsApp, and social media and we had no easy way to identify which leads were serious or time sensitive.

SOLUTION

How did you find fxis.ai?

• Online Search
• Referral

Why did you select fxis.ai over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from fxis.ai were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

fxis.ai built an AI powered lead assistant tailored to how our business works. The system receives every incoming inquiry, scans it for keywords and intent, and automatically assigns a priority score based on how likely the lead is to convert. It then gives our team a suggested reply already structured and relevant which we can use as-is or customize before sending.

We also asked them to integrate this with our existing contact form and WhatsApp flow, which they did smoothly. It wasn’t overly complex, but it was exactly what we needed.

The project took about 4-5 weeks, and their team included one lead developer and a project coordinator who handled communication and walkthroughs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We’ve been able to reduce our lead response time and our follow up accuracy has improved a lot. Previously, we’d sometimes miss out on strong leads because they got buried among general inquiries. Now, we know which ones to respond to first and with better replies.

It’s also helped reduce repetitive work for our sales team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was delivered exactly on schedule. Their communication was clear and responsive throughout. They shared weekly updates and were open to feedback at every stage. Even when we requested a few small adjustments in the final week, they handled it quickly without pushing timelines.

What was your primary form of communication with fxis.ai?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They listened carefully and built exactly what was needed no over-engineering, no unnecessary features. The AI worked well from day one and didn’t need long training cycles or explanation. 

What stood out was how practical and user friendly everything felt especially for a small team like ours.

Are there any areas for improvement or something fxis.ai could have done differently?

Not at the moment, happy with results

BACKGROUND

Please describe your company and position.

I am the HR & Recruitment Lead of an ERP solutions company

Describe what your company does in a single sentence.

We help businesses run smarter with ERP and enterprise IT solutions that make their operations more efficient and connected.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire fxis.ai to accomplish?

• We brought in fxis.ai to extend our tech team quickly.
• We had a growing number of projects and needed solid, dependable developers to jump in without a long onboarding process.

SOLUTION

How did you find fxis.ai?

Referral

Why did you select fxis.ai over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from fxis.ai were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with fxis.ai to scale our ERP development efforts. Their developers jumped in to support our backend and API work and helped speed up module development across finance, HR, and inventory.

They handled custom features, performance fixes, and integrations, and also worked alongside our internal team during sprints. Key deliverables included a few core modules, stable APIs, and code cleanup that made our platform smoother and faster.

The collaboration was smooth, and their team blended well with ours.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The impact was visible within weeks. The developers they assigned blended right in, contributed to live projects from day one, and helped us meet tight client deadlines. We didn’t just fill seats, we got people who added value. Our sprint completion rates went up, bugs went down, and we hit multiple rollout targets without stress.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Even though this was staff augmentation, their coordination was excellent. They stayed in touch, made sure we were happy with the resources, and were always ready to swap in help if we needed changes. We had regular check-ins and everything moved smoothly with no chasing or misalignment.

What was your primary form of communication with fxis.ai?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The quality of talent and their attitude stood out. Everyone we worked with from fxis.ai was proactive, technically strong, and genuinely interested in the success of the project. It never felt like we were working with an external vendor. They acted like an extension of our team.

Are there any areas for improvement or something fxis.ai could have done differently?

A minor thing would be time zone overlap. During one of the cycles, it was a bit limited, but they resolved it quickly once we flagged it. Overall, it was a very smooth and positive engagement.

BACKGROUND

Please describe your company and position.

I am the CEO of Mendeserve

Describe what your company does in a single sentence.

Mendeserve is a modern men’s grooming and wellness brand that offers curated, high-quality personal care products for today’s urban lifestyle.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire fxis.ai to accomplish?

• We engaged fxis.ai to build an AI-integrated e-commerce platform that could offer personalized product recommendations, streamline our backend order and inventory systems, and enhance customer engagement through intelligent automation.

SOLUTION

How did you find fxis.ai?

• Online Search
• Clutch Site

Why did you select fxis.ai over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from fxis.ai were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope included full-stack development of our e-commerce website, AI module integration for personalized recommendations, dynamic cart optimization, payment gateway setup, and a custom admin panel for order and inventory management. fxis.ai also helped us integrate a chatbot for 24/7 customer support and built scalable backend APIs to support future app expansion.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to a 38% increase in customer engagement within the first 60 days post-launch, driven by AI-powered product recommendations and chatbot assistance. Our conversion rate improved by 22%, and cart abandonment dropped significantly due to dynamic cart optimization. Additionally, backend automation reduced manual inventory errors by over 70%, and the new admin panel cut order processing time by nearly 40%. These tangible outcomes directly contributed to improved customer satisfaction and operational efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was highly efficient and responsive. We had weekly standups, clear milestone tracking via shared dashboards, and proactive communication from their team. All deliverables were on time or ahead of schedule, and they were very receptive to our feedback and change requests.

What was your primary form of communication with fxis.ai?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to blend cutting-edge AI with practical business solutions was impressive. Unlike many tech firms, fxis.ai truly understood our brand’s goals and crafted features that directly enhanced customer retention and conversions. Their deep expertise in both AI and user experience design set them apart.

Are there any areas for improvement or something fxis.ai could have done differently?

Overall, we’re extremely satisfied. One area of potential improvement could be expanding their documentation and user training materials to support faster onboarding for our internal team. However, whenever we had questions, their team was always available to guide us.