fxis.ai

BACKGROUND

Please describe your company and position.

I am the Director of VVictor Technologies

Describe what your company does in a single sentence.

VVictor Technologies specialize in developing Websites, Mobile Applications & ERP/CRM Software Development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire F(x) Data Labs to accomplish?

• Timely Deliverables: F(x) Data Labs track record of delivering projects on time is impressive. We value punctuality and appreciate your commitment to meeting deadlines.
• High Experience Developers: F(x) Data Labs team of highly experienced developers brings a wealth of knowledge and expertise to the table. We are confident that they will be able to handle our project efficiently and effectively.

SOLUTION

How did you find F(x) Data Labs?

Referral

Why did you select F(x) Data Labs over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from F(x) Data Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We developed a web-based project utilizing Artificial Intelligence. This project allows users to compare their building's energy performance with similar buildings. The tool analyzes energy usage, age, and floor area to provide valuable insights and identify areas for improvement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project achieved several measurable outcomes that demonstrate progress and success. Firstly, there was a significant increase in productivity, with the team completing tasks 20% faster than before. This was evidenced by a 15% decrease in average project completion time. Secondly, there was a notable improvement in customer satisfaction, with a 10% increase in positive feedback received.

Lastly, the project resulted in cost savings, with a 5% reduction in expenses due to streamlined processes. These measurable outcomes highlight the project's success in terms of efficiency, customer satisfaction, and financial impact.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was efficient and well-organized. They consistently delivered items on time, meeting all deadlines without any delays. Their ability to stay on schedule was commendable and ensured that the project progressed smoothly.

In terms of responding to our needs, they were attentive and responsive. They actively listened to our requirements and made sure to address any concerns or issues that arose during the project. Their prompt and effective communication allowed for a seamless collaboration and ensured that our needs were met in a timely manner.

What was your primary form of communication with F(x) Data Labs?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

One of the most impressive aspects of this company is their innovative approach to problem-solving. They consistently come up with creative solutions that push the boundaries of what is possible. Additionally, their commitment to quality was truly unique. They have rigorous standards in place to ensure that every product or service they offer meets the highest level of excellence.

Finally, their dedication to customer satisfaction sets them apart from their competitors. They go above and beyond to exceed customer expectations and provide exceptional support. Overall, this company's ability to think outside the box, maintain high standards, and prioritize customer happiness is truly impressive.

Are there any areas for improvement or something F(x) Data Labs could have done differently?

F(x) Data Labs has shown impressive growth and success in its operations. However, there are a few areas where they could focus on improvement. Additionally, investing in further research and development could help them stay ahead of the competition and continue to innovate in their field.

Fostering a more diverse and inclusive work environment could bring fresh perspectives and ideas to the table, ultimately benefiting the company as a whole. Overall, while F(x) Data Labs has achieved great accomplishments, there are opportunities for improvement that could further enhance their performance.

BACKGROUND

Please describe your company and your position there.

Tailors Point is a customized retail clothing brand wherein we offer tailored fit apparels for both men and women. I am the Head Project manager and part of the core Administration and Management team.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire F(x) Data Labs Pvt Ltd, and what were your goals?

We work with the luxury segment in tailoring and apparel industry, each of our outfits are custom made to the measurements of our clients, so it is of utmost importance to us that we manufacture the perfect quality and fit down to the last quarter of centimeter.

To achieve this result the outfit goes through a set of trials and fittings that are taken care by a team of masters who have decades of experience in sartorial elegance and garment manufacturing, It is as much of an art as it is technical, Our primary concern for years have been that because of the steep hurdles and learning curves not everyone picks up this profession, it is a challenging job with a lot of responsibilities, a slight mismanagement at this stage can make the entire deal all through.

Since young blood won't enter this profession we have been scared for many years now of how to tackle this particular challenge, we wanted F(x) data labs to come up with an AI software that can make us a software that could try and join the force of these masters.

SOLUTION

How did you select this vendor and what were the deciding factors?

I got connected with this company in BNI, Maximus, Ahmedabad, Through Mrs. Kavita Joshi

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

To circumvent the mobility and scarcity factors of masters in today's day and age we believe we can feed our decades worth of tailoring insight in clear mathematical terms to a system, If the system is then able to process pictorial data or bitmaps and then pull out the correct response for the problem and the degree of it on field we might just digitize an entire segment of an age old profession and bring convenience to the firm.

The aim is to make a software or platform that can take in pictures and suggest alterations (if needed) and in what proportions on the spot. The learning/inputs and data will be provided by the firm. The software is expected to work as an app on the phone (if possible) or a web portal. For easy access while on mobile locations and across the stores effortlessly.

How many people from the vendor's team worked with you, and what were their positions?

One technical head, 2 developers and 1 Project Manager working as a team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Lesser human intervention will lead to lesser errors while taking measurements and reduce alteration time. The software solved a multitude of our problems with the access of decades worth of skill on our finger tips, we are no longer geographically constrained and the cost of finding and training masters have also gone down substantially. We were also able to take care of more clients in a given period of time.

Describe their project management style, including communication tools and timeliness.

The team is very professional and has out of the box thinking while proposing newer solutions, They helped me carve out logical, practical roadmaps out of our fantasy project. This grounding helped us to get everything we wanted out of the software. They were also very prompt and timely on their communication, often times they reached us before the agreed timeline and cut our expected time to almost half.

What did you find most impressive or unique about this company?

They are proactive and always ready to take feedback. Their time management as previously stated impressed us a lot too. But the most unique prospect of all was that we gave them the problem in the form of a story and they made a logical, functional software to help us with. We weren't very sound with the software world and we didn't know how things would work but Mrs. Kavita and her team really explained every detail to us with great patience!

Are there any areas for improvement or something they could have done differently?

None that I believe in.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of an interior design company. We work on both residential and commercial projects.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with F(x) Data Labs Pvt Ltd?

We needed help with project management. We hired F(x) Data Labs to develop a project management platform for us.

SOLUTION

What was the scope of their involvement?

They developed a cloud-based ERP software platform that helps us manage the budget, payment, communication, and logistics for our project. It helps us with executing on our projects by tracking procurement, delivery, and installation. The platform also includes a payment gateway. 

What is the team composition?

We worked with five people in total. This included a designated project manager and three developers. 

How did you come to work with F(x) Data Labs Pvt Ltd?

I originally found them when I was looking for a development partner for my website and chatbot. I had a good experience with them on that project, so I decided to hire them again. 

How much have you invested in them?

We spent about $125,000.

What is the status of this engagement?

We worked together from April–November 2020. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They accomplished the main task of the project. I’m not a very technical person, but they made sure I understood everything they were doing. There were no set KPIs, but everything I wanted was delivered and more. 

How did F(x) Data Labs Pvt Ltd perform from a project management standpoint?

We mostly communicated through Skype and Slack. We had a weekly call with the team to discuss the project. In addition, they kept track of all of the tasks on Jira. 

They also delivered before the deadline. 

What did you find most impressive about them?

They’re very good at communicating, and they’re detail-oriented. There were times where I wasn’t sure what I needed or didn’t know how to solve a problem, but they were always able to help me work through it. Their guidance made a big difference. 

Are there any areas they could improve?

Not from my perspective. They were very committed to the work and were always transparent about what was going on. 

Do you have any advice for potential customers? 

Know what problem you’re trying to solve and be as specific as possible.

BACKGROUND

Introduce your business and what you do there.

We’re a finance company, and I’m the managing director.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with F(x) Data Labs?

We wanted help with our tech projects, but more specifically our data science projects.

SOLUTION

What was the scope of their involvement?

We’ve done multiple projects with F(x) Data Labs. One of the projects involved scraping data to do with statistics on solar installations off an Australian government website, making sense of that data, and putting the data onto a Google dashboard.

Another project that they're working on is to do with DevOps. They’re working on the set up of our servers and the architecture of our systems. Then lastly, they're going to work on a machine learning project.

What is the team composition?

We work with Hemen (Senior Machine Learning Developer), Kavita (Manager), Jeni (Business Development Executive), and Anil (Associate Software Engineer), as well as other teammates.

How did you come to work with F(x) Data Labs?

We found them through Fiverr.

How much have you invested with them?

We’ve spent about $3,500.

What is the status of this engagement?

We’ve been working with them since July 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

It only takes 1–2 conversations with F(x) Data Labs to get the job done. We know that we’ll get what we need with less effort. There’s always a lot of back and forth with other development companies where it takes 5–6 conversations. 

How did F(x) Data Labs perform from a project management standpoint?

We don’t give them hard deadlines, but their communication is really good. We’re always in contact with Jeni, and she updates us on a regular basis. I never have to worry about going back to the team about not receiving anything because I can count on Jeni to get back to me. 

We originally communicated through email, but now we’re just using Slack. Every time we need to discuss something, we jump onto a Zoom call. They are very reliable, and we don’t have to micromanage them.

What did you find most impressive about them?

Their communication is great. Everyone on their team speaks English amazingly, which is a big plus, and everyone has expertise in the product. We have confidence in their abilities and skills. Additionally, they almost always deliver everything on time. If there are delays, Jeni is always on top of letting us know.

Are there any areas they could improve?

No, I have no suggestions.

Do you have any advice for potential customers?

The more information you give them, the easier it will be for F(x) Data Labs to do their job.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of an advertising company. We provide digital marketing services to customers based in Dubai.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with F(x) Data Labs Pvt Ltd?

There are two of us managing everything so there are times when we need extra help. We brought them on for support on web design. Their work was based on a chatbot, UI/UX designs, and designing a portfolio.

SOLUTION

What was the scope of their involvement?

F(x) Data Labs did work for our client. This specific project was to design a website with a chatbot. Additionally, we use human intervention for communication with the client’s customers. We needed to build a website that featured the company’s information, portfolio, and services. The goal was to seamlessly allow customers to visit the website, connect for inquiries, and increase our client’s business.

What is the team composition?

We worked with four people comprising a project manager, two developers, and a machine learning engineer.

How did you come to work with F(x) Data Labs Pvt Ltd?

We came to know about them through a friend of ours. They had worked with F(x) Data Labs and expressed how fantastic and trustworthy their team was. We’ve heard horror stories about companies paying vendors and then the vendor doesn’t follow through on delivery. We didn’t want that to happen to us, so this word-of-mouth reference weighed heavily because our friend told us how genuine F(x) Data Labs was.

How much have you invested with them?

We invested around $60,000.

What is the status of this engagement?

The project was from April–August 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

F(x) Data Labs connected with us every single week and every time we needed help. Their team was completely transparent and honest about any instance where something went wrong. I really liked that integrity. They turned our ideas into reality. What’s more, our clients were very happy with the work.

How did F(x) Data Labs Pvt Ltd perform from a project management standpoint?

They were always on time. Even if we weren’t on time, they’d be on time. Their team was great at reminding us about meetings and deadlines. They were so perfect. F(x) Data Labs was always in touch with us and we always knew what was going on. They provided fantastic suggestions and were enthusiastic about the project.

What did you find most impressive about them?

Their team is great. I’d go out of my way to recommend them. They make sure to develop a good relationship with their clients.

Are there any areas they could improve?

No, I can’t think of anything.

Do you have any advice for potential customers?

Be transparent with them about your requirements because they’ll be transparent with you. After giving them your idea, leave the work to the experts. They know the best technologies to use so trust their gut. F(x) Data Labs will give you good advice and make sure it’s clear in your head as well.

BACKGROUND

Introduce your business and what you do there.

I’m the co-owner of Action Toy Rental. It’s a jet ski rental company. We rent out jet skis, boats, and snowmobiles.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with F(x) Data Labs Pvt Ltd?

We’re building a new platform that’s going to make it easier for people to rent from us. This platform is a big project, and the team at F(x) Data Labs is taking care of it.

SOLUTION

What was the scope of their involvement?

Our new platform is called Action Toy Share, it’s an online rental marketplace for jet skis, boats, motorcycles, and so on. Anyone can rent out equipment through our platform. F(x) Data Labs built the frontend using React. The platform isn’t currently live but will be soon.

What is the team composition?

We work with Hemen (Founder & Chief Scientist) and three of his team members.

How did you come to work with F(x) Data Labs Pvt Ltd?

I was referred to them through a friend. I received quotes from other companies but F(x) Data Labs was the most in line with what we were trying to accomplish with this new venture.

How much have you invested with them?

We’ve invested around $10,000.

What is the status of this engagement?

Our ongoing engagement started in May 2020. Once the platform is finished, there will be more features we want to add.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I really like how F(x) Data Labs doesn’t go over budget. They’re reasonably priced and get the work done. Their team uses high-end technology and is up to date. The quality of their work is excellent.

How did F(x) Data Labs Pvt Ltd perform from a project management standpoint?

I’m very impressed with their project management. F(x) Data Labs creates videos showing the deliverables each time a task is completed. We communicate through Slack, and they consistently meet deadlines. Their communication and availability are great. If they go over or a task takes longer, they don’t charge the extra; they stay within budget.

What did you find most impressive about them?

The quality of their work for the price was excellent.

Are there any areas they could improve?

No, there aren’t any areas that need improvement.

Do you have any advice for potential customers?

Give them the whole project from the very beginning and see what they come up with as far as the price for the whole engagement. Just go all-in with them.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of RAPS Mobile Outdoor Media Limited. It’s a mobile billboard company that provides guerrilla out-of-home advertising campaigns for our clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire F(x) Data Labs Pvt Ltd?

We hired Hemen/ F(x) Data Labs Pvt Ltd. to design a custom software application that analyzes outdoor data data analytics.

What were your goals for this project?

Our goal was to have a comprehensive software that analyze Ad campaign activities outdoors and collates the information in a tangible form to share with our clients.

SOLUTION

How did you select this vendor?

The decision to work with Hemen was based on his experience in the field and favorable reviews that reflected values deemed important to me including work ethics, patience, ability to produce results beyond expectations and excellent level of communication.

Describe the project and the services they provided in detail.

They were able to produce both back end and front end applications to effectively achieve the results I needed to track 15 data analytics parameters relevant to the outdoor advertising industry. Facial recognition technology was used to temporarily analyze age, gender and level of appreciation . This information is then collated on our generic activity sheet generated on our front end application with both my company and client’s contact information. Our company logo and colours was also requested to be used on the activity sheet

What was the team composition?

We mainly interacted with Hemen Ashodia during this project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The completion of our software means we are now the first Caribbean outdoor advertising business to offer data analytics results for campaigns. It also puts us in a position to sell this valuable service to all industry players in Jamaica and the wider Caribbean market.

How was project management arranged and how effective was it?

Hemen went above and beyond expectations to see this project through. He was very patient to took the time to truly understand what it was that we needed to ensure he captured all relevant information. He was very communicative throughout the projects entirety and managed his time efficiently to produce results on schedule.

What did you find most impressive about this company?

Managing clients across the continent can never be easy and they were able to produce results efficiently and effectively. I was even more impressed with Hemen’s willingness and commitment to learn no coding applications to facilitate the success of this project and did so without questioning abilities.

Are there any areas for improvement?

We have a couple fine tune edits to do but I’m more than steadied with the results produced.

BACKGROUND

Please describe your company and your position there.

I’m the founder of a data-focused software and web application development company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire F(x) Data Labs Pvt Ltd?

We’ve partnered with F(x) Data Labs Pvt Ltd on different projects to create better products for our clients.

What were your goals for this project?

Our goal for this project was to integrate machine learning into our web application.

SOLUTION

How did you select this vendor?

I’m good friends with the founder, and we've been working together for over two years.

Describe the project and the services they provided in detail.

They provided us with software developers and data scientists to complete bigger applications. This team has amazing support and can code and train machine learning algorithms very quickly.

What was the team composition?

The project team I worked with consisted of three people. We would work on the code and update each other on what was being completed. We worked together in GitHub and collaborated very fast.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This lab will 100% impact your project in a very positive way. They will come up with new ideas and also help with existing ideas.

How was project management arranged and how effective was it?

Project management was very impressive. They consistently use Skype, Git, and Trello to communicate.

What did you find most impressive about this company?

Their communication skills and dedication to getting the job done are next-level.

Are there any areas for improvement?

They’re incredible, and I would recommend them to anybody looking for extra assistance.

BACKGROUND

Introduce your business and what you do there.

I’m the director of a real estate company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with F(x) Data Labs Pvt Ltd?

We wanted to combine aspects of our legacy systems into one new ERP system and incorporate new technology specifically in the area of AR and machine learning.

SOLUTION

What was the scope of their involvement?

We considered all the parts of an ERP system, including finance, CRM, supply chain, and marketing and sales. They tracked members of our team who showed them the pain points and what our legacy system does and what we wanted to retain and not retain in the new system.

The first two phases are over. Since we’re happy with the work they’ve done, we continue to give them more requirements. We are considering using them for phase three of the implementation.

What is the team composition?

I interacted with 12 people. There may have been more behind the scenes.

How did you come to work with F(x) Data Labs Pvt Ltd?

We chose them because they were quick to understand our needs and were able to implement quickly. Speed was important because we needed it to go live in the current financial year. Otherwise, we would have lost another year.

How much have you invested with them?

We spent $50,000.

What is the status of this engagement?

We started working together in September 2018 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve been live for 3–4 months. We’re satisfied with the first two phases and the outcome. With the machine learning algorithm that they implemented, our sales team’s production has increased because now they’re focusing more on customers or potential customers. That’s been a big plus.

Also, under our previous ERP system, the management information systems were cumbersome. Now, we have more flexibility. My finance and accounts people enjoy the flexibility in the kind of reporting that they can generate using the new ERP. We notice an increase in activity and conversions. It’s far more user-friendly. 

How did F(x) Data Labs Pvt Ltd perform from a project management standpoint?

Project management was good. They were efficient and understood what we wanted.

What did you find most impressive about them?

It’s been a great experience working with them.

Are there any areas they could improve?

On a couple of occasions, when their IT people talk to my non-IT people, they assumed we had that knowledge.