fxis.ai

BACKGROUND

Please describe your company and position.

I am the Executive of Acon Enterprise

Describe what your company does in a single sentence.

We manufacture and supply a full range of industrial pump seals (both metallic and non-metallic), air-operated pumps, shafts, sleeves, and spare parts with a strong focus on quality, durability, and dependable service for industrial clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire fxis.ai to accomplish?

• We wanted to bring AI into our business to make things smarter, faster, and more customer friendly
• Our goal was to improve how customers find the right parts especially pump seals and air pump spares and reduce the time our team spent answering repetitive queries
• We also wanted to avoid errors in orders, give customers real time support, and improve how we manage our inventory. Basically, we wanted to run a smoother, smarter operation and give our customers a better experience from start to finish

SOLUTION

How did you find fxis.ai?

• Online Search
• Referral
• Other

Why did you select fxis.ai over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from fxis.ai were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

FXIS.ai worked closely with us to understand our products and our challenges. They didn’t offer a “one-size-fits-all” solution everything was tailored to how we work and what we needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered measurable improvements across our operations - we saw a 50% reduction in manual product inquiries thanks to the AI chatbot, a 30 - 40% faster turnaround in generating quotations, and a 20% drop in order errors due to the visual product recognition tool. Our inventory management also improved significantly, with smarter forecasting helping us avoid overstocking and stockouts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From the very beginning, the FXIS.ai team was professional, organized, and easy to work with. They took the time to understand our business inside and out, and they communicated clearly every step of the way. They stuck to the timelines they promised, kept us updated with weekly progress reports, and responded quickly whenever we needed changes or had questions. Even after the project was launched, they stayed involved to make sure everything was running smoothly. Their support has been consistent and reliable from day one.

What was your primary form of communication with fxis.ai?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out about fxis.ai was their ability to combine deep AI knowledge with a strong understanding of how industrial businesses like ours work.
They didn’t just build a system and walk away. They really took time to understand our products, our customers, and the everyday problems we face. For example: Their photo matching tool solved a real headache helping customers who don’t know the exact name of a seal or spare still place the correct order. Their chatbot now handles many of the routine product questions that used to eat up hours of our team’s time. Their inventory insights are already helping us cut waste and focus more on what’s actually selling.  They didn’t feel like an outside vendor they worked like a true partner who wanted to see us succeed.

Are there any areas for improvement or something fxis.ai could have done differently?

Overall, we’re very happy with the work FXIS.ai delivered, but if there’s one area they could improve, it would be providing more hands-on training or simple guides for our team to use the new tools more confidently right from the start. While their team was always available and quick to support us whenever we had questions, having a bit more structured onboarding material upfront would’ve made the transition even smoother. That said, their responsiveness and willingness to guide us through every step more than made up for it.

BACKGROUND

Please describe your company and position.

I am the Project Manager of EMB Global

Describe what your company does in a single sentence.

Empowering businesses on their growth journey with cutting-edge digital solutions. We implement innovations which bring a far-reaching impact on your business.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire fxis.ai to accomplish?

• AI Project

SOLUTION

How did you find fxis.ai?

Online Search

Why did you select fxis.ai over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from fxis.ai were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Computer vision algorithm development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On time delivery.
Model accuracy was almost as expected.
Advance research and development by the core team

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, the project management was really good as a dedicated project manager was assigned, and the delivery was on time with minimal change requests.

What was your primary form of communication with fxis.ai?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Top-level management is involved in every step and takes measures to resolve the conflicts
High quality of development and especially in AI & ML
Quality resources.

Are there any areas for improvement or something fxis.ai could have done differently?

 Communication regarding project updates can be improved, but it's not a major issue.

BACKGROUND

Please describe your company and position.

I am the Founder of a referral management platform

Describe what your company does in a single sentence.

A referral and rewards management platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire fxis.ai to accomplish?

• Create a new SaaS product

SOLUTION

How did you find fxis.ai?

• Online Search
• Clutch Site

Why did you select fxis.ai over others?

• High ratings
• Good value for cost

How many teammates from fxis.ai were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involves developing a user-friendly website, integrating a third-party rewards platform for smooth reward distribution, and implementing secure OAuth authentication. Key deliverables include a landing page and functional website with API integration.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes are the delivery of a working landing page and a functional website with API integration. These achievements are significant steps forward. However, we need to find a suitale substitute for the API integration as part of our upcoming changes. This will enable us to prepare for the full launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was smooth and professional throughout. Anshika, the project manager, was highly responsive, organized, and a pleasure to work with. She kept the project on track and maintained clear communication at every stage. While I did request several changes along the way, the team was always accommodating and flexible, ensuring my needs were met without hesitation. Deliverables were completed on time, and overall, it was a reliable and collaborative experience.

What was your primary form of communication with fxis.ai?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was the team’s flexibility and ability to adapt to evolving project needs. Even with multiple change requests along the way, they remained patient, collaborative, and solution-focused. Their willingness to go the extra mile to ensure a smooth experience really stood out.

Are there any areas for improvement or something fxis.ai could have done differently?

None that I can think of.

BACKGROUND

Please describe your company and position.

I am the Operation Manager of a pharmaceutical marketing company.

Describe what your company does in a single sentence.

Pharmaceutical Marketing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire fxis.ai to accomplish?

• Minimize redundant task

SOLUTION

How did you find fxis.ai?

Online Search

Why did you select fxis.ai over others?

• Close to my geographic location
• Company values aligned

How many teammates from fxis.ai were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Converting our monthly sales statement (pdf. images) into one single excel format as pr our requirement

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Output Excel file as requested

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is good and they stick to the timeline given. Resolved our query promptly

What was your primary form of communication with fxis.ai?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team is very capable, and they listen and understand requirements very carefully. 

Are there any areas for improvement or something fxis.ai could have done differently?

Do not think so

BACKGROUND

Please describe your company and your position there.

I’m the founder of a customized digital service company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire F(x) Data Labs Pvt Ltd?

We worked in collaboration with F(x) Data Labs for a Guinness World Record Challenge and made a mark in this field.

SOLUTION

How did you select this vendor and what were the deciding factors?

We went ahead with them from the BNI reference who had earlier taken their services and based on their good will in the industry.

Describe the project in detail and walk through their service package.

The scope included working for a Guinness World Record challenge which included the below mentioned steps:

1. Event Registration Procedure
2. Event website front-end & back- end
3. Machine Learning application
4. End- to- end testing
5. Report Analysis and Auditing

How many resources from the vendor's team worked with you, and what were their positions?

• 2 senior developers
• 1 project manager
• 1 manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Successfully delivered in multiple tasks with quick response. All deliverables have been of great quality.

How effective was the workflow between your team and theirs?

Agile method of project management where Project Manager was communicating with our team and managing both the ends.

What did you find most impressive or unique about this company?

Their timely response and clear explanation of tasks beforehand and their highly skilled developers were amazing!

Are there any areas for improvement or something they could have done differently?

No, I can’t think of anything. Their team is extremely skilled in a variety of areas.

BACKGROUND

Please describe your company and your position there.

COO of the Company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire F(x) Data Labs Pvt Ltd, and what were your goals?

We had an urgent requirement of expert AI/ML Developers who can develop the algorithm to support one of our biggest client in their software solution.

SOLUTION

How did you select F(x) Data Labs Pvt Ltd and what were the deciding factors?

We had few sessions with the PM and Dev Team of F(x) Data Labs where our TPM interviewed the Devs and found their knowledge at par with our requirements. They were selected based on their experience in work and also offering a competitive cost structure which was a WIN WIN for both the parties.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Their AI/ML Dev team helped in ML programming of a result oriented solution where the scope was to automate the correct and wrong results of a solution which was formed as a combination of various parameters.

This was done manually till now by a team of data scientists which took a lot of their manual efforts and by this algo , the aim was to achieve an automated solution where only inserting the input parameters would provide the accuracy of the solution.

How many people from the F(x) Data Labs Pvt Ltd team worked with you, and what were their positions?

There were 3 people in the team, 1 PM and 2 ML Devs

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are able to timely complete the project and with expected accuracy on the technical work which was reviewed by a third party and approved as excellent work by the team.

Describe their project management style, including communication tools and timeliness.

We communicated through Skype and the PM was very proactive and always available to provide timely updates, discuss any challenges and mitigate any risks.

What did you find most impressive or unique about this company?

Their pool of Devs is excellent and at par with the experience they possess. They deliver what they commit to and are ready to listen patiently to the requirements and provide solutions accordingly.

Are there any areas for improvement or something they could have done differently?

We are satisfied with their working model and development team.

BACKGROUND

Please describe your company and your position there.

I am the Operations Manager in a start-up called "Supesourcing".

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire F(x) Data Labs Pvt Ltd?

We needed qualified remote engineers for our projects.

SOLUTION

How did you select this agency and what were the deciding factors?

We got in touch with Htree through outbound reach.

Describe the project in detail and walk through the stages of the project.

We are working on various projects across multiple domains.

Describe the recruitment process in detail.

We screened the candidates firstly followed by an assessment test.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Our engagement is ongoing. And we are quite satisfied with the quality of the resources provided.

How effective was the workflow between your team and theirs?

Smooth with no hiccups.

What did you find most impressive or unique about this company?

They are highly professional and have the ability to understand our requirements.

Are there any areas for improvement or something they could have done differently?

They can increase the size of their team. Could help in fewer escalations.

BACKGROUND

Please describe your company and your position there.

I'm the Founder of a SaaS product company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire F(x) Data Labs Pvt Ltd, and what were your goals?

We hired F(x) data labs to maintain our legacy product and also to develop a new version of the same product. Our goal was to release a modern version of our app.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected them based on their work. We started with a small project and then decided to work with them on multiple fronts.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We developed a full SaaS app on react framework. We also worked on UI/UX design and angular app. The key deliverables have been maintaining our current app and designing/developing our new react app.

How many people from the vendor's team worked with you, and what were their positions?

2 people from their team have worked with us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Yes, they have successfully delivered in multiple tasks assigned to them. All deliverables have been of great quality.

Describe their project management style, including communication tools and timeliness.

Project management is excellent. Communication is clear and they are very understanding.

What did you find most impressive or unique about this company?

The most impressive thing is their smooth communication, great work, and understanding.

Are there any areas for improvement or something they could have done differently?

They have done a great job so far. I hope they continue the same!