Fullsend Solutions Inc.

BACKGROUND

Please describe your company and position.

I am the Executive Officer of Athlete To Athlete

Describe what your company does in a single sentence.

Online youth sports coaching

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fullsend Solutions Inc. to accomplish?

• Build Youth Sports Parent Facing Dashboard to schedule and host video coaching calls
• Build Coach Facing Dashboard to schedule and host video coaching calls
• Build 1099 Coach Application and Onboarding Portal

SOLUTION

How did you find Fullsend Solutions Inc.?

Referral

Why did you select Fullsend Solutions Inc. over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Referred to me

How many teammates from Fullsend Solutions Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Fullsend Soltions to build out 3 large components of an online coaching web application.  The objective of the project was to have a 2 sided video call scheduling and hosting platform with fully integrated onboarding, payments, call scheduling and hosting, note taking and more.  We intended to complete the project in 6 months and were successful.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We successfully launched all 3 major components of this project on time and in budget, despite having extensive technical debt to overcome which existed prior to our engagement with Fullsend.  Overall, we are extremely happy with the outcome, especially given the unforeseen complexity of the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were able to increase and decrease resource utilization, costs, development speed and feature scope in a flexible and timely manner and this resulted in us ultimately accomplishing what we had originally intended on time and in budget, while also resolving several pre existing technical issues.

What was your primary form of communication with Fullsend Solutions Inc.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The breadth or resources and talent at their disposal made it very easy to tackle a wide variety of problems efficiently, and it was extremely helpful to have a committed project manager who was able to come into our office and work with us in person.  This allowed for much tighter communication cycles, a true business relationship as opposed to a simply transactional exchange, and ultimately a more successful project by the end.

Are there any areas for improvement or something Fullsend Solutions Inc. could have done differently?

Very little to offer as criticism or feedback on the project as it met all expectations.

Moving forward, we would have continued  to work with them if we were not able to hire similar roles internally at a reduced cost.  Perhaps that is an opportunity to increase their business by offering ongiong services at a discount after an initial investment, however we understand their model and are very happy with having accomplished what we intended before bringing the work in house.

BACKGROUND

Please describe your company and position.

 I am the Co-Founder of a healthcare company 

Describe what your company does in a single sentence.

We run an online healthcare marketplace that allows customers to book appointments with doctors across the nation for fixed and upfront cash prices - no insurance necessary!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fullsend Solutions Inc. to accomplish?

• To build our mobile app from start to finish
• Re-think UX/UI elements to drive in app conversion

SOLUTION

How did you find Fullsend Solutions Inc.?

Referral

Why did you select Fullsend Solutions Inc. over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Fullsend Solutions Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Fullsend Solutions to build our company's first ever mobile app for iOS and Android

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful launch and release of the mobile app - as measured by high customer ratings and download numbers

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Every item we asked them for was delivered on or before schedule - by far the most responsive and cooperative partners that we've ever worked with at the company

What was your primary form of communication with Fullsend Solutions Inc.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their thoughtfulness, output, and speed of everybody assigned to this project exceeded all of our expectations. Their team is by far the best vendor / resource that we've engaged at the company to date

Are there any areas for improvement or something Fullsend Solutions Inc. could have done differently?

No. I wish I could make something up here to make this seem like a fair assessment - but there's genuinely nothing they could have done more or better for us

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of PIXELYNX.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fullsend Solutions Inc.?

We needed to create software that fused together many new modalities in a web browser. We aimed to build a new music creation system and combine music tools with 3D interactions, like webcam and video capture. We needed to build a complex product and test and validate our ideas quickly. 

SOLUTION

What was the scope of their involvement?

We had a previous MVP that we had built, but it was an old product that wasn't optimized and needed to be updated. We asked Fullsend Solutions Inc. to re-architect that product so we could bring a lot of the old infrastructure into the new infrastructure to be instrumented for proper data and attribution. Our product required a combination of Web3 and AI technologies and the use of three.js libraries and WebGL. 

Our previous product consisted of various MVPs and mini-apps. We migrated over to a new infrastructure where we could instrument and act, get data, and build several MVPs quickly. Fullsend Solutions Inc. built 3–4 different MVPs and iterated the product in a given direction. 

Fullsend Solutions Inc. initially worked on migration and then developed various features, delivering a web-based music creation tool that combined multiple technologies, including VR Models and a real-time music engine that users could play with in a 3D environment. We continue iterating the product to find a cohesive creation suite that offers an immersive and interactive performance. 

What is the team composition?

I work with 4–5 teammates from Fullsend Solutions Inc., including 1–2 developers and 1–2 project managers. 

How did you come to work with Fullsend Solutions Inc.?

Fullsend Solutions Inc. was recommended by a developer from our in-house team who had previously worked with them. Fullsend Solutions Inc. seemed like a good team, although they didn't have Web3 experience, which was one of the challenges of working with them. However, we trusted the team's guidance and our lead engineer, who recommended them.
How much have you invested with them?

We spent about $200,000–$300,000 on this project.

What is the status of this engagement?

We worked with Fullsend Solutions Inc. from August 2023–April 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Fullsend Solutions Inc.'s team was very good and had good developers. The team understood our needs quickly and were good team players. Fullsend Solutions Inc. was a good and transparent team that delivered our required features, and I'm iterating some specific features. 

Overall, the team delivered high-level development, and our software is still at an MVP stage, where we're trying to find a product market fit. We can't commit too much to a single stack or solution because we might change them. Nonetheless, Fullsend Solutions Inc. fulfilled our needed goals for this project in the required time span. 

How did Fullsend Solutions Inc. perform from a project management standpoint?

Fullsend Solutions Inc. worked quickly. We had very tight timeframes to launch the projects, and the team exceeded expectations. We had our dream scenario within the required timeframe. We collaborated through Jira and other Atlassian products to document user stories. Our communication was effective through Slack and project management tools. 
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Eli (Senior Software Developer) took the spotlight in development and had a good connection with the product because he also created music. He was interested in the tool we were trying to build, which combined music with other forms of expression, including live visuals. Eli was very passionate and took on the project quickly. He developed things quickly and had a nuanced understanding of the product needs. 

Eli stood out as a top-tier developer because he solved problems quickly and built the product's framework.

What did you find most impressive about them?

Fullsend Solutions Inc. focused on understanding their client's problems and challenges and tried getting into that headspace. We saw that clearly with the team that was brought into the project. Fullsend Solutions Inc. was a great cultural fit and had strong developers who quickly started building and iterating our product. 

We talked to other companies that wanted to spend more time documenting and iterating our product, which was understandable, but as a startup, we needed a team that was flexible and understood the context of our product journey. Fullsend Solutions Inc. took all this into account and was very understanding. We had a good relationship on all fronts.

Are there any areas they could improve?

I can't think of anything Fullsend Solutions Inc. could improve on.  

Do you have any advice for future clients of theirs?

I suggest having a clear idea of your project scope and expectations for the product you're trying to build. You must understand if your product is realistic because there are many development companies, but you must have clear expectations. 

BACKGROUND

Please describe your company and position.

I am the CEO of Beat the Book Inc

Describe what your company does in a single sentence.

Beat the Book is a social and data analytics platform for sports betting communities

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fullsend Solutions Inc. to accomplish?

• Help code and launch our mobile app
• Squash bugs
• Oversee operations and product management

SOLUTION

How did you find Fullsend Solutions Inc.?

Referral

Why did you select Fullsend Solutions Inc. over others?

• Great culture fit
• Referred to me

How many teammates from Fullsend Solutions Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Fullsend for the development and construction of our mobile app's backend architecture. Their expertise significantly contributed to the successful launch of our application in the App Store within a six-month timeframe. The app boasts five key features: a social media feed similar to Twitter, a comprehensive sportsbook, competitive leaderboards, interactive analytics, and seamless contact integration. Fullsend Solutions Inc.'s performance was outstanding throughout this project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We set weekly milestones and had an overarching objective to debut our application by September 1st, a target which Fullsend met with precision. This structured approach, with regular deadlines, was instrumental in maintaining momentum and ensuring that each phase of the development was completed on time, ultimately leading to the successful launch of the app within our planned schedule.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fullsend consistently delivered tasks and maintained open communication through Slack. They were remarkably responsive, available nearly 24/7, and communicated through both text messages and Slack. To streamline our collaboration, they designated a project manager, Alex Gu, who played a pivotal role in overseeing the entire process and ensuring its success.

What was your primary form of communication with Fullsend Solutions Inc.?

Virtual Meeting

What did you find most impressive or unique about this company?

Their culture and management of deadlines

Are there any areas for improvement or something Fullsend Solutions Inc. could have done differently?

nope!

BACKGROUND

Introduce your business and what you do there.

I was the founder and CEO of Crave It. I shut down the company in July 2022, so we’re no longer operating.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fullsend Solutions Inc.?

We needed their team’s development expertise.

SOLUTION

What was the scope of their involvement?

Fullsend Solutions Inc. helped us build an iOS and Android application using React Native. Their team supported our internal team; we handled backend development and QA. We also had our own marketing and product staff, as well as an in-house design team. Fullsend Solutions Inc. developed the app’s frontend from scratch; the backend was prepopulated. They also provided consultative feedback about best practices.

The app was a social app for food lovers with social capabilities embedded into our platform; its core features included video and photo posting, commenting, liking, and following. They also implemented geotagging, location-based feeds, and capabilities enabling users to search for other users and update the size of image or video files.

What is the team composition?

Dick (Co-Founder) was our account manager. There was also a frontend developer and a teammate responsible for analytics and data collection; they were like a product manager. 

How much have you invested with them?

We spent around $150,000.

What is the status of this engagement?

We engaged Fullsend Solutions Inc. between January 2021–June 2022.

How did you come to work with Fullsend Solutions Inc.?

Dick was one of my friends’ roommates, so I talked to him when I was shopping around for a new agency while moving to San Francisco.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

With the help of Fullsend Solutions Inc., we scaled our company to 800 cities globally. We’ve had numerous press mentions throughout the lifecycle of our company, but it was about the product rather than the development work.

How did the company perform from a project management standpoint?

Working with Fullsend Solutions Inc. was a great experience. They did a wonderful job examining the scope and being honest about where we could accelerate the project and where it might take longer. We communicated via Slack and Google Meet. We also used Asana.

What did you find most impressive about them?

Fullsend Solutions Inc.’s founders and engineering team were based in the US, which reduces issues related to time zone differences and language barriers. The founders were hands-on; they understood deadlines, scopes of work, and what’s realistic because they were developers as well. They could provide solutions from a developer perspective to their developer team. This set them apart from other agencies.

Are there any areas they could improve?

No, they operated to the best of their ability.

Do you have any advice for future clients of theirs?

You should be clear about what you want. Fullsend Solutions Inc. can still help you build out your idea. However, like with any engagement in technology, it’s hard to get additional support if you don’t know what you want; it’s like asking someone to build a house without a blueprint. Ultimately, you should provide a roadmap to success because Fullsend Solutions Inc. is the vehicle to get there.

BACKGROUND

Please describe your company and position.

I am the Engineering Manager of a hospitality & leisure company

Describe what your company does in a single sentence.

An industry leader in travel.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fullsend Solutions Inc. to accomplish?

• Implement an Android SDK to embed in a partners application
• Implement an iOS SDK to embed in a partners application

SOLUTION

How did you find Fullsend Solutions Inc.?

Referral

Why did you select Fullsend Solutions Inc. over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Fullsend Solutions Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our project involved delivering a mission critical integration in each iOS and Android to integrate our product with our partners native applications via an SDK delivered by Fullsend.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We relied on Fullsend to be the technology experts to help us delivery a an SDK in each iOS and Android to integrate with our partners. The key indicators of success were quality and time. As we are an engineering organization, we had a strong understanding of what we wanted but lacked the specific skillset to build it. Fullsend was able to take our technical documentation and call out what was not native centric and advise us how to adapt our approach, while always keeping our customers first and foremost. They performed an excellently keeping balanced our needs, our partners perspectives, and their technical expertise.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fullsend delivered every milestone on time or ahead of schedule. The project was managed by our Engineering manager following a loose kanban model giving large latitude to Fullsend engineers to deliver items in the size and order that they felt appropriate. This allowed Fullsend to focus the engineering, while we focussed on the planning. We communicated frequently over slack, and jumped on calls when needed, either between them and our engineers, or also including our partner engineers, where they communicated clearly and effectively.

What was your primary form of communication with Fullsend Solutions Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Fullsend was able to hit the ground running from day one and was always willing and able to learn and adapt with us as we collaborated on the best technical approach for our business needs.

Are there any areas for improvement or something Fullsend Solutions Inc. could have done differently?

I think Fullsend completed their project swimmingly.

BACKGROUND

Please describe your company and position.

I am the CEO of Carbon Ridge

Describe what your company does in a single sentence.

We build exhaust gas treatment systems for commercial maritime vessels.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fullsend Solutions Inc. to accomplish?

• Design a great website
• Build it

SOLUTION

How did you find Fullsend Solutions Inc.?

Referral

Why did you select Fullsend Solutions Inc. over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Company values aligned

What was the size of Fullsend Solutions Inc.’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We contracted Full Send to design and develop a one-page website that eloquently tells the story of our company and business. We worked with Sawyer, Dick, Alex, as well as external design and developers, and the finished product was awesome. We worked with their designer Hunter who was super patient and helped us develop a story surrounding the site that we really didn't have before. Key deliverables were:

• UI/UX desgin
• Built out landing page
• Multiple visual design assets

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• A beautiful website that we've gotten countless compliments on!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, the FullSend team was very efficient and attentive. If anything we slowed the project down and they were accommodating.

What was your primary form of communication with Fullsend Solutions Inc.?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Their people are top-of-the-line and very talented at what they do. Having no design or story going in, they did a great job at building that for us.

Are there any areas for improvement or something Fullsend Solutions Inc. could have done differently?

I don't know much about web design/management, so I think that having a process for new companies in developing a web management service / platform for them would be useful.

BACKGROUND

Please describe your company and position.

I am the Head of Growth of Commonstock

Describe what your company does in a single sentence.

Social network for investors

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fullsend Solutions Inc. to accomplish?

• Quickly build out the iOS app
• Ship quality, scalable, code

SOLUTION

How did you find Fullsend Solutions Inc.?

Online Search

Why did you select Fullsend Solutions Inc. over others?

• High ratings
• Great culture fit
• Company values aligned

What was the size of Fullsend Solutions Inc.’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fullsend came in and helped rebuild our entire iOS app. They delivered sooner than expected, and we still use some of what they contributed years after our engagement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• They helped deliver a rebuild of our iOS app months before it was expected.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were given the task of taking new designs and upgrading our current app to match the new UI/UX. Milestones were reached in a timely manner, if not before. They were prompt to respond to any updated needs and communicated in a timely manner.

What was your primary form of communication with Fullsend Solutions Inc.?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Their team was extremely hardworking and available. They shipped rapidly and fit in with our culture perfectly. It felt as though they were an integral part of the team; and not a third-party.

Are there any areas for improvement or something Fullsend Solutions Inc. could have done differently?

Not that I can think of. They handled ambiguity well and delivered on the projects we gave them.

BACKGROUND

Please describe your company and position.

I am the CEO of Outpace, Inc.

Describe what your company does in a single sentence.

Outpace's mission is to make personalized coaching available to the millions of ambitious professionals who've been left out in the past. Our first product is an AI-enabled coaching platform used by clients from dozens of companies including Apple, Airbnb, Boston Consulting Group, Google, Meta, Uber, and Walmart.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fullsend Solutions Inc. to accomplish?

• Design & build our company's minimum viable product
• Build a web experience to complement our native mobile app

SOLUTION

How did you find Fullsend Solutions Inc.?

Referral

Why did you select Fullsend Solutions Inc. over others?

• Great culture fit
• Referred to me
• Company values aligned

What was the size of Fullsend Solutions Inc.’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Build an end-to-end coaching experience that includes authentication, messaging, content management system, and user management system. The deliverable includes a customer-facing web experience, a coach-facing dashboard, and an admin user interface. The system also includes a robust content management and email management system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Revenue growth
• Development cost
• On-time delivery

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is incredibly responsive. They often fixed issues within hours of receiving a report -- sometimes even faster. They are the definition of a nimble startup team. We worked in Kanban style rather than in 2-week sprints. This helped the team be even more responsive. The team worked very quickly and was able to hit our milestones for major delivery dates.

What was your primary form of communication with Fullsend Solutions Inc.?

• In-Person Meeting
• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Working with Fullsend was a game-changer for us. They were able to quickly build an MVP that enabled us to find product/market fit. They bring a wealth of talent and a great team rapport. Fullsend works quickly and they are incredibly responsive. But, best of all, Fullsend works like part of our team -- taking ownership for our startup's success and bringing energy & creativity to our culture.

Are there any areas for improvement or something Fullsend Solutions Inc. could have done differently?

We could have done more longer-term planning to better estimate costs. This was a trade-off. We wanted to work really iteratively, so it was harder to plan things out of the course of weeks/months.

BACKGROUND

Please describe your company and position.

I am the CTO of Givinga

Describe what your company does in a single sentence.

We power charitable giving.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fullsend Solutions Inc. to accomplish?

• Develop a scalable white-label b2b platform
• Reduce OPEX through automation of manual tasks
• Transition legacy code into modern frameworks

SOLUTION

How did you find Fullsend Solutions Inc.?

Referral

Why did you select Fullsend Solutions Inc. over others?

• Great culture fit
• Good value for cost
• Company values aligned

What was the size of Fullsend Solutions Inc.’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fullsend was brought in to take over and act as our full technology team. They first took the time to learn and fully understand our code base and business goals. Once running, they converted our tech from an old "MVP" into a modern technology platform fit to scale, essentially rewriting the entire code base.

Additionally, the team at Fullsend built a new white-label platform to be used as our primary product offering in our b2b2c business model. Fullsend has continued to support our needs and built additional functionality, such as public fundraising campaigns and a grant management platform. Along the way, the team at Fullsend provided technical consulting and acted as a sales engineer, all while seamlessly integrating with our entire team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Reduction in OPEX
• Increase in user activity
• Increase in revenue

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication and project management was great. I was constantly involved in the discussions, decisions, and planning along the way. The project was delivered on time and as expected. I was very happy with the overall process and management of our projects.

What was your primary form of communication with Fullsend Solutions Inc.?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

They understood our business needs and sculpted a solution that puts business results ahead of everything else. I was also impressed with the thoughtfulness and quality of all the work and interactions.

Are there any areas for improvement or something Fullsend Solutions Inc. could have done differently?

I was very happy with the output from fullsend. Maybe a few surfing lessons during brainstorming sessions would have been nice.