Framework Lab

BACKGROUND

Please describe your company and position.

I am the CEO of Livraria Senda

Describe what your company does in a single sentence.

Livraria Senda is a bookstore focused on topics such as espirituality and personal development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Framework Lab to accomplish?

• implementation of custom tools
• increase sales
• modern and user-friendly design

SOLUTION

How did you find Framework Lab?

Referral

Why did you select Framework Lab over others?

• Close to my geographic location
• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Framework Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The final project was delivered to us with all the tools we requested, of which we highlight the integration with the main marketplaces, integration with all our suppliers and resources that made the experience of our readers much more pleasant.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

increased sales and less human resources dedicated to the sales process.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

A day was set for delivery and during this period progress was presented as it was completed.

What was your primary form of communication with Framework Lab?

Email or Messaging App

What did you find most impressive or unique about this company?

The ability to implement all our requests, which were highly customized to our business. The availability and speed in responding to everything that was needed from the date of delivery of the project to this day.

Are there any areas for improvement or something Framework Lab could have done differently?

Yes, but the project itself served for Framework Lab to identify points for improvement and we are certain that this was done in projects that were carried out after ours.

BACKGROUND

Please describe your company and position.

I am the Manager of an industrial laundry company.

Describe what your company does in a single sentence.

Industrial laundry 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Framework Lab to accomplish?

• New Website
• Directed to high end luxury customers

SOLUTION

How did you find Framework Lab?

Referral

Why did you select Framework Lab over others?

• High ratings
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Development of a new website from scratch 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Beautifully done website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Framework Lab was very responsive and aware of the customer's needs.

What was your primary form of communication with Framework Lab?

In-Person Meeting

What did you find most impressive or unique about this company?

Responsiveness 

Are there any areas for improvement or something Framework Lab could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Marketing manager of Transportes Urbanos de Braga

Describe what your company does in a single sentence.

Marketing, design & communication

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Framework Lab to accomplish?

• Quality of the work on social media

SOLUTION

How did you find Framework Lab?

• Online Search
• Referral

Why did you select Framework Lab over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Referred to me

How many teammates from Framework Lab were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Framework works with us on social media campaigns, producing content for digital and offline. It also works on the video and photographic components and also the web component.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

immediate availability, quality and originality of work, campaign success and excellent communication with the team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Availability and speed in delivering projects is one of Framework’s greatest qualities. Furthermore, they are very autonomous and always present very attractive and complete campaign suggestions.

What was your primary form of communication with Framework Lab?

In-Person Meeting

What did you find most impressive or unique about this company?

Out of the box campaigns 

Are there any areas for improvement or something Framework Lab could have done differently?

Design 

Team 

BACKGROUND

Please describe your company and position.

I am the Finance Manager of PERGÁS - Armazenamento de Gás, A.C.E.

Describe what your company does in a single sentence.

Liquid Petroleum Gas Storage and Filling

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Framework Lab to accomplish?

• Digital platform for documentation management

SOLUTION

How did you find Framework Lab?

Recommendation

Why did you select Framework Lab over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Framework Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Documentation management

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Dates of delivery

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Deliver on time and very good response to some modifications along the project

What was your primary form of communication with Framework Lab?

In-Person Meeting

What did you find most impressive or unique about this company?

Framework Lab had a strong understanding of customer needs.

Are there any areas for improvement or something Framework Lab could have done differently?

It seems not.

BACKGROUND

Please describe your company and position.

I am the commercial director and MKT of a food company

Describe what your company does in a single sentence.

Ours is a company based on people and the excellence of its portfolio, which believes that only with the continuous improvement of its products, focusing on quality and food safety, will it be able to satisfy the needs of its customers and an increasingly demanding public.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Framework Lab to accomplish?

• Image Management
• Social Media Management
• Content Management

SOLUTION

How did you find Framework Lab?

Online Search

Why did you select Framework Lab over others?

Good value for cost

How many teammates from Framework Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

monthly partnership in social media management, content management, development of tools for brand consolidation and commercial action

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our partnership is still very recent, and furthermore, it is not easy to measure the impact of this service on the growth or development of our business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our project management has been carried out with great speed and professionalism. It is a partnership - there is a sharing of inputs with guidelines, and we promptly have suggestions to be able to decide or direct.

What was your primary form of communication with Framework Lab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

immediate availability for all our questions, and the feeling of partnership.

Are there any areas for improvement or something Framework Lab could have done differently?

not for now :)

BACKGROUND

Please describe your company and position.

I am the Executive Director of a waste management software.

Describe what your company does in a single sentence.

Our company is a Technological Interface at the University of Minho dedicated to the Valorization and Transfer of Technology in the field of Waste.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Framework Lab to accomplish?

• Corporate photography reformulation
• Institutional video reformulation
• Website reformulation
• Backoffice for rooms and equipment management

SOLUTION

How did you find Framework Lab?

Online Search

Why did you select Framework Lab over others?

• High ratings
• Close to my geographic location
• Good value for cost

How many teammates from Framework Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• New website.
• New corporate photos.
• New institutional video.
• New management backoffice.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Exclusive website;
• Autonomous website management;
• Website with mobile responsive;
• Custom made website;
• Custom made backoffice for rooms and lab equipments management;

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• On time delivery;
• Very fast answers to our doubts;
• Clear comunication from the vendor;

What was your primary form of communication with Framework Lab?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by Framework Lab's personalized answer to all of our requests.

Are there any areas for improvement or something Framework Lab could have done differently?

None.