Fractl

BACKGROUND

Introduce your business and what you do there.

I’m the CMO of a company that sells health and personal care products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fractl?

We hired Fractl for digital PR and SEO services.

SOLUTION

What was the scope of their involvement?

We initially discussed the project with Fractl, and they came up with ideas and options for our digital PR pieces. We iterated through them, picked a handful, and executed them. We continued to iterate on ideas and pick them as we went through the project.

Fractl created interesting content and research reports that could be picked up by high-quality publications. They did all the content creation by themselves.

What is the team composition?

We worked with a number of folks on Fractl’s team, including the director of content marketing, a data journalism manager, and a director of digital PR.

How did you come to work with Fractl?

I met Fractl many years ago. Originally, I got a referral for them. They were one of the best out there in digital PR and getting effective backlinks for SEO.

How much have you invested with them?

We spent about $195,000.

What is the status of this engagement?

We worked together from April 2023–March 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The content was always high-quality, and the results were consistent and solid. We saw over 200 placements on sites with a domain authority of 70+, which was the kind of links we were looking for. The quality of Fractl’s work met our expectations. We used the research reports extensively for our own social and email campaigns. The content was very good.

How did Fractl perform from a project management standpoint?

Fractl delivered the work on time and on budget. They communicated well with us. We used Google Docs, Zoom, and emails.

What did you find most impressive about them?

Fractl’s content was excellent.

Are there any areas they could improve?

No, I’d definitely use them again.

Do you have any advice for potential customers?

Fractl is very good at what they do, so take their recommendations.

BACKGROUND

Introduce your business and what you do there.

I'm the director of inbound marketing for Software Finder. We're a software aggregator company that writes reviews about software and generates leads for software companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fractl?

We needed help to push our organic efforts.

SOLUTION

What was the scope of their involvement?

We wanted to enter the digital PR domain and needed a US-based agency to help us. Fractl does newsjacking and data journalism campaigns for us. The goal is to do studies and research and get them placed online while linking to our website. We want to be ranked high in search engines.

What is the team composition?

We work with Kip, Fractl's Associate Director of Digital PR, and Joe, their Director of Content Marketing. We've worked closely with them; they're our main contact points. We hold meetings every other week.

How did you come to work with Fractl?

Some of our peers in the industry highly recommended Fractl. We contacted colleagues from other companies and one of them recommended Fractl for their PR services. Our peer said Fractl is the best in business, so we chose them.

How much have you invested with them?

We've spent $50,000.

What is the status of this engagement?

We started working together in September 2024, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Fractl has done about 15 campaigns for us. One of the pieces they published on our website got outstanding traction, and many prominent media outlets like Forbes picked it up. We've also gotten links and mentions from authoritative websites, which has been helpful.

Since we began working with them, we've received many queries on our website from software companies that want to do business with us. They've been finding us organically and wish to work with us on multiple software categories, which is the best sign of success since we started our engagement with Fractl.

How did Fractl perform from a project management standpoint?

Fractl beats the deadlines. Whatever they promised to deliver within the first year, they've almost delivered in the first seven months. We track our project through a Google Sheet. We have meetings with them every other week and communicate via Slack.

What did you find most impressive about them?

Fractl's work speed is rare to find. We've pushed them to deliver quickly, and they've met targets sooner than anticipated. The team is highly professional, always on time for the meetings, and consistently has the updates ready. It's always a pleasure talking to them; they're very well-organized.

Fractl has delivered what they promised much quicker than expected, prompting us to increase our engagement and extend our contract.

Are there any areas they could improve?

No, Fractl has been very professional about everything. Their follow-up is good. They give us regular updates without asking, so we're pretty satisfied.

Do you have any advice for potential customers?

Fractl is a company you can trust. Be clear about your goals and what you want to achieve through the engagement. If your goals align with Fractl's expertise, you've made a good choice you'll be satisfied with.

BACKGROUND

Introduce your business and what you do there.

I'm the senior director of content marketing at an online work marketplace. We connect businesses and freelance professionals worldwide to do all the jobs and work needed, including web development, graphic design, content marketing, advertising, and customer support.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fractl?

We needed to scale the output of our content production. We needed to produce a large volume of content relatively quickly and simultaneously produce search-optimized content that could help our search rankings, drive more organic traffic to our site, and help with our brand awareness.

SOLUTION

What was the scope of their involvement?

Fractl has a detailed questionnaire and onboarding process for all their new clients to ensure they understand the client's business, their customers, pain points, and goals and objectives. We've used them for several things and expanded our relationship over the years.

Initially, our relationship with Fractl started with content production, which helped us build our library of search-optimized content. The team has also designed data journalism pieces and interactive content for us. They've done SEO consulting for us and are doing a good deal of SEO consulting.

What is the team composition?

Fractl's team has adjusted over time. Right now, we have two primary contacts. We have a director on their team and a senior manager on the content marketing side. They have a team of experts that they rely on, including writers, editors, web designers, and developers. However, our primary contacts are the two people we've developed a great relationship with over the years.

How did you come to work with Fractl?

Fractl predates me, so I don't have a lot of insight into how we found them.

What is the status of this engagement?

We started working with them in 2020, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The team has done a fantastic job of understanding our business and expectations. They've learned our business well, a sign of a great agency partner. The ones that stand out and are beneficial are those with a deep knowledge of your business. Fractl does that through their onboarding and relationships with their clients over time.

Since the beginning of our relationship with them, we've seen a triple-digit percentage increase in the amount of organic traffic our content generates. We've also seen a triple-digit percentage increase in the number of backlinks that we're getting from the content. Overall, they've worked on hundreds of articles of search-optimized content, and it's performed very well for us. It's always very high-quality and comprehensive content that we feel confident making available to our customers in the broader community.

Fractl has always made it very clear to us that they have a wide range of services, including what we use them for and things like link building, PR services, and technical SEO optimization. And the nice thing about it is we've been able to tap into that wide breadth when needed. And it's been highly comforting and beneficial to know that we can turn to them for almost anything.

The team has the experience and the skills on board to do that. Fractl is a friendly agency partner for whatever challenge in content marketing or SEO; Fractl is our first call when we need help.

How did Fractl perform from a project management standpoint?

Fractl's responsiveness and customer service are outstanding. Over the years, we've had a few fire drills where we've needed quick assistance and their help with some teams and new projects. We've been able to do that literally within a couple of days with them. 

Fractl has always been incredibly flexible with us. We've had a lot of changes in our priorities. We can adjust the types of services that Fractl provides us fluidly and efficiently. That's helpful because things change frequently. The plans we set at the beginning of the year aren't always the plans we need at the end or in the middle of the year.

We have a good relationship with them. We have a Slack channel, shared documents that we work on together, and regular calls with them. They're always very responsive and ready to help us out. We don't use Jira or Asana; we've kept it to shared Google Docs and a spreadsheet in which we track our current projects. That's met our needs.

We've always had good communication with them to understand the status of the various projects they're working on. They're always on time to meet; I don't think there's a single deadline they've ever missed. They're often early and always on top of everything that they're working on for us.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

We have been working with Joe, our director and primary point of contact, for a while. He's amazing. Rebecca is our other main point of contact. She is super impressive, also. And the entire Fractl team has been great. We've worked closely with their CEO, Nick. He is excellent and very responsive. The whole team has gone out of their way to ensure that their clients are cared for and to deliver service that always goes above and beyond.

What did you find most impressive about them?

This past summer, we needed to increase the content volume that Fractl produced for us significantly. We talked to Nick on a Thursday night, and by Monday, we had a plan and a project in place, and they had it staffed. And we were able to kick off the project and get it going.

As a client, I appreciate that Fractl feels like an extension of our team. They understand the urgency and importance of our work and jump right in to help us solve it. We're linked arm-in-arm when we work with them. So I appreciate that.

Fractl has been right next to us to figure out how we can adjust things to meet our current needs. We can dial up or dial down certain services. It feels like a true partnership; they're not just a vendor but a partner for us.

We know we can call on them for virtually anything, and they will work with us on a solution. There are very few agencies that do that. It makes my team and I so much more effective in our work.

Are there any areas they could improve?

I don't think there's anything they can improve on. Anytime we have feedback for them, they listen and take it to heart. Fractl ensures they're meeting our needs. They use it to deliver even better service and products for us. They're a great agency, and I don't have anything I wish they would do differently.

BACKGROUND

Introduce your business and what you do there.

I’m the director of SEO at a smart home security company. We have over 2 million customers nationwide and operate primarily in the US. We specialize in home security, providing automation and first-class security services for residential homes.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fractl?

Fractl mainly provides content production services for our blog, among other services. Our main goal was to grow our organic traffic and bring a unique perspective on how we publish content. 

SOLUTION

What was the scope of their involvement?

Fractl offers content marketing, content writing, SEO, link-earning, and link-building services for our company. Initially, Fractl conducted a complete analysis of our content and created a strategic plan for executing and accomplishing our goals. The team writes content pieces that we publish in our blog and use to pitch to other outlets for link-building purposes. 

Fractl conducts surveys to collect data and create written content and articles. The team also has contributed to publishing and referencing our content on other sites. Fractl also manages our SEO strategy and has helped us build pillar and hubspoke type of content to improve our organic search rankings. 

What is the team composition?

We work with around 4–5 teammates from Fractl, including Kristin (Co-Founder & SVP of Creative), an account manager, a support content specialist, and two outreach specialists.

How did you come to work with Fractl?
I met Fractl by Kristin who was a speaker at a conference I happened to attend. Kristin presented previous work their company did, and I found the angles they took very interesting.
How much have you invested with them?

We've spent roughly over $200,000.

What is the status of this engagement?

We began working with Fractl in October 2021, and our engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since our first statement of work with Fractl, we've seen a 50% lift in our organic traffic, and our unique referring domains have grown by over 200. Fractl's level of analysis and reporting is great. We've seen a general increase in organic traffic, particularly for our blog and resource area, where we host all our content. We've also seen increased visibility for featured snippets, which are essential in SEO. We can now answer critical questions in our user journey directly in search. 

Additionally, we've seen an increase in our content's visibility in Google News, which has a high threshold of what qualifies as content eligible to show up in Google News. We've also seen tremendous growth in our backlink profile and domain authority. Fractl's work meets my expectations and understands the general nature of search engines. The team has helped us prioritize topics for which we've gained a lot of visibility from an organic search perspective.

Moreover, Fractl conducts robust and rigorous surveys to collect data and distill it into a story. In today's world, where users pump out content, being able to tie it back to the supporting data gives it authority and a unique perspective. Once users and publishers read the content written by Fractl and find it valuable, we find success in their work. Fractl delivers high-quality and data-rich content. 

How did Fractl perform from a project management standpoint?

Fractl is very professional in terms of delivery and communication. We have set up a Slack channel as our primary communication channel. Fractl feels like a part of our internal team.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to give a shout-out to Kristin. I'm impressed by what she's doing in the content and SEO industry with their company — I think it's groundbreaking. She's doing an innovation that excites me and seeps through the entire company's approach to content creation, SEO, and digital PR.

What did you find most impressive about them?

Fractl's data analysis skills and ability to use data to tell stories are their biggest strengths. Being able to tell a story in such a beautiful way regarding design and how they put it together really sets the team apart. 

Are there any areas they could improve?

The only area Fractl can improve on is increasing their bandwidth. The team has big clients, and their bandwidth is probably stretched. Fractl doesn't fall short by any measure, but I've noticed they seem pretty stretched. My only feedback is the team probably needs to expand.

Do you have any advice for future clients of theirs?

Ensure you have clear objectives and goals to present to Fractl. Stay as close as possible to the data so you can share that journey and identify which content works and what success looks like. This way, both teams have something to hold each other accountable for. 

BACKGROUND

Introduce your business and what you do there.

I work in marketing and communications for a financial services company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fractl?

We recently launched a rebranding initiative to expand into consumer-facing wealth management. We’ve hired Fractl to help us become a household name with consumers. 

SOLUTION

What was the scope of their involvement?

We’ve contracted Fractl to provide data journalism campaigns and help us garner media placements in consumer publications. They also provide us with custom surveys, data, and content campaigns that are then pitched to media publications on our behalf. 

What is the team composition?

Fractl was a recommendation from another company. 

How did you come to work with Fractl?

We work with about six people. 

How much have you invested with them?

We’ve spent between $100,000–$200,000. 

What is the status of this engagement?

We started working together in January 2023, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve been very pleased with the media outreach of the data journalism campaigns. Our survey results have been included in multiple consumer publications that we’ve been targeting. 

How did Fractl perform from a project management standpoint?

They deliver on time and within budget. 

What did you find most impressive about them?

The team is easy to work with and flexible with our schedules. Fractl has been accommodating to our unique businesses and processes. We’ve been impressed with their overall ability to generate media publications. 

Are there any areas they could improve?

There’s nothing we can come up with at this point. 

Do you have any advice for potential customers?

Give them as much information as possible. Let Fractl know what you’re trying to achieve and any special considerations for your business. Giving them more information at the beginning of the project will help minimize things that need to be changed later on. 

BACKGROUND

Introduce your business and what you do there.

I am the founder of an informational content blog and YouTube channel in the Home niche. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fractl?

We hired Fractl to execute data journalism campaigns. We hired them because we thought it would be faster to hire a third party rather than hire someone internally and train them. We were also hoping to leverage Fractl’s previous relationships with journalists. Our engagement aimed to get top-tier websites to link back to our website. 

SOLUTION

What was the scope of their involvement?

Fractl completed our data journalism campaigns and provided tracking and analytics through their proprietary reporting system. The team went out and found topics that could be of interest to journalists and created a database around those topics. We then published the information on our website.

After the campaigns ended, Fractl contacted journalists at top-tier publishers and pitched the campaigns and the data they discovered to get a feature. Fractl was responsible for creating landing pages, delivering HTML files, custom images, and anything else that went along with the campaign. Our company then chose the campaigns that we thought had the most relevance and would have the most success. 

What is the team composition?

We worked with about 5–7 individuals. We collaborated most closely with the director of content marketing and the digital PR manager. 

How did you come to work with Fractl?

We found them through a Google search. We spoke to a few different providers to better understand the services they could provide and eventually decided to move forward with Fractl. 

How much have you invested with them?

We spent around $70,000. 

What is the status of this engagement?

We worked together between November 2022–July 2023. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We saw an increase in website traffic by 80%; we can’t say that all of that was due to Fractl’s work, but we do think that their work contributed to it. They executed six campaigns, and one exceeded our expectations; however, they communicated early on the expectations we should have for the engagement, so we were satisfied with the services. We plan to engage with them in the future. 

How did Fractl perform from a project management standpoint?

The engagement took a little longer than expected, but that was not on Fractl’s end, and they were flexible with making that new timeline work. They did a great job with communication and were good at meeting deadlines. We had ongoing phone calls, and always communicated via email. 

What did you find most impressive about them?

The team was very upfront with setting expectations and was highly communicative.

Are there any areas they could improve?

We had to ask for some specific reporting to get more clarity around work, and it would have been nice to have that information upfront. 

Do you have any advice for potential customers?

Go in with the expectation that not every campaign will be effective. Nothing is guaranteed because the campaigns are highly dependent on the response of journalists.

BACKGROUND

Introduce your business and what you do there.

I’m a senior global marketing manager for a leading travel technology company. Although we’re based in the UK, we have a global business across many markets, especially in the US, the UK, and Singapore. We help 100 million travelers worldwide look for the best prices, mainly in flights but also hotels and car rentals. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fractl?

We were looking for SEO services because we noticed a dip in our organic traffic in the US especially. Initially, we were unsure about what caused the drop. Although we knew there were a few reasons, we wanted to make sure before we tested approaches. 

SOLUTION

What was the scope of their involvement?

Fractl provides us with SEO services. They have created a strategy and now produce long-form content for us and work with our internal team to distribute it. 

What is the team composition?

We're primarily in contact with three teammates from Fractl. Aside from them, other teammates work on the project we don't directly interact with. 

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Nick (President) and Joe (Director of Content Marketing) have been instrumental in helping us. We appreciate how agile and forthcoming they are whenever we make a request. 

How did you come to work with Fractl?

When we were looking for service providers, all our teammates looked into their network, and we gathered 5–6 candidates to whom we applied selection criteria. Fractl was one of those references. They were a recommendation by a senior colleague who knew someone who had worked with Fractl.

How much have you invested with them?

For the initial six months, we paid them $60,000. 

What is the status of this engagement?

Our initial engagement lasted from July–December 2022. Since then, we've renewed our engagement with them for all of 2023, so our collaboration is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Fractl is quick and flexible to change and move with us. We acknowledged our internal issues during our initial six-month contract, so we couldn't attribute much success to Fractl. One of the campaigns they created worked well and got us the desired results, but we couldn't move forward due to our internal ways of working.

Still, we see merit in all the work Fractl does. We appreciate their attitude and willingness to test and learn with us. Since the 2023 contract is ongoing, we don't have any metrics yet. 

How did Fractl perform from a project management standpoint?

Their project management is very efficient. They always deliver on time or ahead of time. 

What did you find most impressive about them?

Fractl's project management is excellent. While some third-party partners aren't that responsible with delivery, Fractl's delivery is spot-on. Their work is always well done, so we don't request many changes after they deliver. Their performance has inspired confidence in my immediate team and other teams within our company, so it was easy to renew their contract. 

Are there any areas they could improve?

They could report more to demonstrate success since that part was left mainly to us during the first six months. However, they may not have been able to create concrete reports due to the shifts and changes during that first period. Still, at the end of the six months, we would have liked to see a report with what they learned. 

Do you have any advice for potential customers?

Go for Fractl — they're a great company to test and learn. Their attitude and agility enable them to test SEO strategies and make suggestions. 

BACKGROUND

Introduce your business and what you do there.

We’re an e-commerce business that sells aftermarket automotive parts. I’m part of the digital marketing team.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fractl?

We needed help with content creation.

SOLUTION

What was the scope of their involvement?

Fractl provides us with content marketing services. They first give us a few different topics for content, and then we choose the one that we like the most. After that, they start creating the content, including all of the necessary creative assets. The deliverables are 5–6 pieces of content.

What is the team composition?

We’re in contact with 3–4 people from their team, including their content marketing director who serves as our main point of contact.

How did you come to work with Fractl?

We found out about Fractl through a recommendation.

How much have you invested with them?

We’ve spent around $50,000–$60,000 so far.

What is the status of this engagement?

We started working with Fractl in October 2022, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Fractl’s work has had a positive impact on our business. The blogs they’ve created have been pickup by various news outlets and well-received by the general public. As a result, we’ve been getting more coverage.

How did Fractl perform from a project management standpoint?

They always meet their deadlines. We typically communicate via email, and they track tasks using Google Sheets.

What did you find most impressive about them?

The other vendors we’ve partnered with in the past would usually take workarounds to complete our goal, thus compromising the value of their work. But this hasn’t been the case with Fractl — their approach really provides us value and real coverage.

Are there any areas they could improve?

I can’t think of anything that Fractl could improve on.

Do you have any advice for future clients of theirs?

Make sure to follow Fractl’s advice. They’re good at drafting ideas that get coverage and suggesting content topics that do well.

BACKGROUND

Introduce your business and what you do there.

I’m the SEO manager at Electric AI. I’m in charge of website optimization, driving traffic to our site, and converting that traffic.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fractl?

We wanted to get our brand more exposure on the internet. We had decent word-of-mouth marketing, but we wanted to be associated with a broader range of more authoritative sites.

SOLUTION

What was the scope of their involvement?

We hired Fractl to create content for our website and acquire backlinks. Initially, I told Fractl what we were looking for and what our company does and met with their team to set goals. Our industry, IT and general technology, is broad and busy, so it’s difficult to get traffic and notoriety. Fractl pitched several ideas of content they wanted to produce for us, and we figured out what would be good for our brand and interesting enough for others to pick it up.

Fractl conducted research and surveys, then generated infographics, blogs, and reports to publish to our WordPress site, which they had access to. Then, they pitched this content to high-authority publications in the hopes of getting an exclusive feature posted, resulting in backlinks to our site. One example was a report that Fractl created about which entity gives the best advice: TikTok, AI, or an IT expert. Various technology websites and local news organizations posted about this. Fractl also created a post about a music-streaming platform. When publications requested a quote, Fractl would put one together and send it to us for our approval.

They offered a service that was a bit different, which involved coming up with a story related to our business that capitalized on a trending news topic. When the spy balloon was floating around, Fractl created a report for us about Americans’ concern for the nation’s cybersecurity. We do cybersecurity work, and the spy balloon caused fear around cybersecurity vulnerabilities, so they pitched this post to the press.

What is the team composition?

We mainly talked to Kristin (Coo-Founder & SVP of Creative) about reporting and the partnership generally. We also worked closely with Kyler (Sr Digital PR Strategist), who made sure the right publications were being contacted, and the partnership was going smoothly. Joe (Director of Content Marketing) helped design the web posts. Aditya (Data Journalism Lead) also helped put together the web content.

How much have you invested with them?

We spent $60,000 for a six-month engagement.

What is the status of this engagement?

The partnership formally began in late November 2022, and our engagement ended in May 2023.

How did you come to work with Fractl?

Fractl was highly recommended to me by a colleague.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

With Fractl’s help, we gained over 100 new backlinks, which was an impressive metric. Our domain authority for our website rose by 1–2 points. We also saw an improvement in organic and general site traffic. We were really happy with the results and the backlinks.

Fractl asked the right questions and had good relationships with many publications, which was a huge advantage. It was hard to get the attention of publications, so Fractl’s connections were helpful. Their post about TikTok, AI, and IT experts was good for our brand and generated a lot of buzz and high-authority backlinks. Fractl’s content got us mentioned in PCMag and Yahoo Finance.

How did the company perform from a project management standpoint?

The team was really communicative and made sure the partnership went smoothly and was on track. We almost always communicated via email, which we told them was the best method when they asked us. We also met over Zoom 2–3 times. 

They used a Google Sheets tracker to manage the project, which was different than our usual Asana system but worked fine.

What did you find most impressive about them?

One of their biggest strengths was conducting surveys and finding buzzworthy data. We didn’t have a data science team, so we lacked the bandwidth to do this. Fractl conducted research and pitched it really well to legitimate, high-authority publications, which can be tough.

Are there any areas they could improve?

I could’ve used more communication at the beginning of the engagement to let me know how the content production was going. 

Do you have any advice for future clients of theirs?

I’d recommend giving Fractl as much information as you can when crafting the ideas to pitch. Also, give Fractl the space to be creative. There were some posts that I wasn’t sure would do well, but I trusted Fractl, and they did well. It’s also important to be agile with Fractl’s communication and respond quickly when they need you to.