F.P.D. Consulting & Solutions

BACKGROUND

Please describe your company and your position there.

SC TOTAL GEO SRL has as main object of activity the sale of car parts and accessories. I`m the owner of the store.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire F.P.D. Consulting & Solutions, and what were your goals?

Our store had no exposure in the online environment. The first thing we wanted to do was a store presentation site where we could add some offers, which we would later turn into an online store.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched for a website development agency in our city. That's how we found them. We checked the projects they worked on before and we saw that they have potential in the development of websites.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We met at their headquarters and discussed the strategic plan to develop the website. Having no idea what the website should look like, I let them choose the design.

How many people from the vendor's team worked with you, and what were their positions?

Three people worked on my project, a design consultant, a web developer and a copywriter.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I was very satisfied with the final product, the design they chose proved to be a pleasant and appropriate one. Without promotion made on the site we had an increase in traffic of about 25% obtained only from organic traffic.

Describe their project management style, including communication tools and timeliness.

We used Microsoft Team to communicate with their team. We had one weekly meeting where they show me in what stage the project was at and discussed any changes or ideas that I wanted to make to the project.

What did you find most impressive or unique about this company?

They offered us free support sessions to teach us how to modify, edit and add items to the website.

Are there any areas for improvement or something they could have done differently?

As for us, I have nothing to complain about. They met all the requirements for this project.

BACKGROUND

Please describe your company and your position there.

Present on the market for 25 years, we are a company that offers optometric and ophthalmological consulting services, we also sell glasses, contact lenses and accessories for them.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire F.P.D. Consulting & Solutions, and what were your goals?

Our website was very old and needed a refresh. We hired this team to develop and design an online store for us. Through this we hope to grow our business by the end of the year.

SOLUTION

How did you select F.P.D. Consulting & Solutions and what were the deciding factors?

We searched online for agencies that deal with the development of online stores. That's how we found them, we got in touch with them and they made me an irrefutable offer.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had multiple online meetings where we discussed the goals and objectives proposed by them, and I totally agreed with most of those proposed.

How many people from theF.P.D. Consulting & Solutions team worked with you, and what were their positions?

A project manager, a content manager, a designer and a full stack web developer. Also a photographer I forgot to mention.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching the online store, We saw a ~ 50% increase in traffic and appointments at consultations increased.

Describe their project management style, including communication tools and timeliness.

We had weekly online meetings with the project manager who told us the details about the project. We used Microsoft Teams and WhatsApp to communicate.

What did you find most impressive or unique about this company?

We were pleasantly surprised by their way of updating the stock on the website, quickly and efficiently. They were experienced and young people with brilliant ideas.

Are there any areas for improvement or something they could have done differently?

Not really, both the communication and the result were above expectations.

BACKGROUND

Please describe your company and your position there.

I am Account Manager at Logika IT Solutions and we provide Oracle professional services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire F.P.D. Consulting & Solutions?

We try to update our web image (rebranding) and came across F.P.D projects and instantly liked and in this way we start the collaboration.

SOLUTION

How did you select this vendor and what were the deciding factors?

We liked the team and their project results.

Describe the project in detail and walk through the stages of the project.

Complete re-branding

new logo

• new marketing materials (ppt, word templates, etc)
• new website
• new social media projects

How many resources from the vendor's team worked with you, and what were their positions?

In total 4 people :

• 1 Project manager
• 1 Web Designer
• 2 developers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Increase the Logika image on all social media pages, also very good feedback from our clients regarding the new Logika look;

How effective was the workflow between your team and theirs?

It was a very professional workflow from both sides

What did you find most impressive or unique about this company?

They are amazing professionals in a very young company.

Are there any areas for improvement or something they could have done differently?

Definitely there are thins to improve along the way, but for us the final result are more important and at the end of the day it was a success project/collaboration.