# Format-3 Format-3 Reviews (10), Pricing, Services & Verified Ratings - Premier Verified - 5.0 out of 5 average review rating - 5 connections joined Format-3's Network [Visit Website](https://format-3.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) [Get a Custom Proposal](https://clutch.co/profile/format-3) **Digital Innovation Studio** Format-3 is a digital product partner for organisations that need more than surface-level design. We work with startups, scale-ups, and enterprise teams to define, design, and build products that are clear, usable, and built to scale. Our focus is simple: take complex ideas, systems, and industries, and turn them into experiences people can actually understand and use. We operate across the full product lifecycle—from early-stage concepts to enterprise transformation. That includes turning new ideas into real, usable products, improving and scaling existing platforms, and redesigning complex systems into intuitive experiences. Across every engagement, we combine strategy, design, and engineering to deliver work that functions as well as it looks. We don’t operate like a traditional agency. No handovers. No layers. No bloated teams. We work in small, senior groups, close to the problem and embedded with our partners. This allows us to move faster, make better decisions, and maintain a high level of craft throughout. Most digital work today isn’t bad—it’s indistinguishable. The same patterns, the same decisions, the same outcomes. Format-3 exists to push past that. We focus on clarity over complexity, craft over volume, and outcomes over deliverables—creating digital products that don’t just work, but stand apart. ## Company Information - Minimum project size: $10,000+ - Hourly rate: $100 - $149 - Number of employees: 10 - 49 - 2 Locations: - London, England (Headquarters) - Nashville, TN - Founded in 2023 - 3 languages: English, Spanish, Arabic - 4 timezones: Central Standard Time (CST), Middle East Time (MET), Greenwich Mean Time (GMT), Central European Time (CET) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 40% UX/UI Design - 25% Custom Software Development - 20% Digital Strategy - 15% Web Development ### Focus Areas - Frameworks and CMS: - 81% React - 13% NodeJS - 6% NextJS - Digital and IT Strategy Consulting Focus: - 60% Digital Transformation - 40% Mobility Strategy - CMS Focus: - 50% Sanity CMS - 25% Adobe Experience Manager CMS - 25% WordPress CMS - User Experience Focus: - 40% UX Strategy - 40% User Research - 20% Usability Testing ### Industries - 15% Gambling - 15% Medical - 10% Media - 5% Arts, entertainment & music - 40% Consumer products & services - 15% eCommerce ### Clients - 25% Small Business (<$10M) - 50% Midmarket ($10M - $1B) - 25% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.9 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Format-3 offers competitive pricing, fitting client budgets while delivering high-quality services. Notable project costs include $75,000 and $80,000 for significant engagements. Clients praise the value for cost, responsiveness, and the team's involvement, emphasizing timely delivery and strong project management. **Most Common Project Size**: $50,000 to $199,999 based on 3 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - UX/UI Design: $50,000 to $199,999 based on 3 reviews - Web Development: Confidential based on 2 reviews - Custom Software Development: $50,000 to $199,999 based on 1 review - Branding: $50,000 to $199,999 based on 1 review - Digital Strategy: $50,000 to $199,999 based on 1 review - Graphic Design: $50,000 to $199,999 based on 1 review - Web Design: $50,000 to $199,999 based on 1 review - Content Writing Services: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Format-3 Review Insights Overall Review Rating: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.9 - Willing to Refer: 5.0 ### Top Mentions - Timely (6 mentions) - High-quality work (3 mentions) - Communicative (2 mentions) - Exceeds expectations (2 mentions) - Collaborative (1 mentions) - Easy to work with (1 mentions) - Exceptional results (1 mentions) - Experienced (1 mentions) - Great project management (1 mentions) - Helpful (1 mentions) - Professional (1 mentions) - Well-organized projects (1 mentions) ### Review Highlights **Positive Impact on Brand and User Engagement** Clients reported significant improvements in brand consistency and user engagement following Format-3's involvement. Their work often led to enhanced usability ratings and positive reception from end-users. **High Client Satisfaction and Repeat Business** Clients expressed high satisfaction with Format-3's work, with many noting a desire to engage in future projects. Their ability to exceed expectations and deliver high-quality work fostered strong client relationships. **Strong Project Management Skills** Clients praised Format-3 for their excellent project management, with timely deliveries and responsive communication. They effectively managed projects using tools like Asana and ClickUp, ensuring projects were completed within budget and on schedule. **Areas for Improvement in Documentation** Some feedback indicated a need for better documentation post-delivery. While Format-3 excelled in project execution, enhancing documentation could further streamline client handovers and ongoing project use. **Proficiency in Web Design and UX/UI** Format-3 consistently delivered high-quality web design and UX/UI services, impressing clients with modern and engaging designs. They effectively improved navigation, brand consistency, and user experience across various industries, including real estate, media, and healthcare. **Effective Communication and Collaboration** Format-3 maintained effective communication through virtual meetings, emails, and messaging apps. Their collaborative approach and prompt responsiveness were appreciated by clients, contributing to successful project outcomes. **Innovative Design Solutions** Format-3's innovative design solutions were consistently highlighted, with clients noting the team's ability to create unique, immersive, and premium experiences, particularly in media and entertainment projects. **Impressive Client-Centric Approach** Format-3 was noted for their deep understanding of client needs, acting as partners rather than vendors. They engaged in detailed stakeholder interviews and provided tailored solutions, enhancing client satisfaction and project outcomes. ### Format-3 Reviews #### UX/UI & Web Design for Digital Key Company **The Project** - Services: UX/UI Design, Web Design - Project size: $50,000 to $199,999 - Project length: Mar. - Dec. 2024 **Project Summary**: Format-3 provided UX/UI and web design services for a digital key company. The team was responsible for conducting stakeholder interviews and creating user personas, maps, and journeys. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** COO, TripleKey - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 31, 2025 **Feedback Summary**: Format-3 delivered high-quality work on time and within budget, exceeding the client's expectations. The team worked quickly and efficiently, managed the project using Asana and ClickUp, and communicated via phone, email, Zoom, and Slack. Their understanding of the client's product was impressive. ""They overdelivered on the work and exceeded our expectations."" **BACKGROUND** Introduce your business and what you do there.I’m the COO of TripleKey, a company that provides a platform for users to create and manage their own digital keys. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Format-3?We needed help with our UX/UI design. **SOLUTION** What was the scope of their involvement?Format-3 provided UX/UI design services for some of our components and our website. We started with a discovery call, and they came back with a concept of how we would go about it. They described their thought process about what we do and how our customers should feel. The team jumped into the UX/UI and the strategy component behind what we’re doing. They worked on user mapping, role mapping, and journeys. The team interviewed every single stakeholder.Format-3 helped us define the initial user personas, and we refined them over time.What is the team composition?We had two points of contact: Hardy, the CEO, and Ricardo, the product manager. We also worked with a few other people who came in and out based on the work that was needed.How did you come to work with Format-3?We were referred to them by someone who had worked with one of their team members before. We chose Format-3 because they were relatable and understood the scope of the project. They stated that they would overdeliver and not just be a vendor but a team member, and that was 100% true.How much have you invested with them?We spent $80,000.What is the status of this engagement?We worked together from March to December 2024. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Format-3 helped us save a lot of time and money. They overdelivered on the work and exceeded our expectations. They worked faster than we could keep up with, which is the only reason we completed the engagement in December. The team finished three different iterations of how the application would work. We're still integrating everything from version one of what they did.How did Format-3 perform from a project management standpoint?They delivered the work on time and within budget. We communicated well via phone calls, emails, Zoom, and Slack. For project management, they started with Asana and moved to ClickUp.What did you find most impressive about them?Format-3 had a really deep understanding of who would be using the product, the business case, and the pain points that our customers wanted to solve. The team questioned the way we presented what we needed and went through an even deeper refinement. They acted like a coach and a consultant, not just somebody who was collecting a fee.Do you have any advice for potential customers?Engage with them when you're ready. They move fast, so you've got to have the expertise on your side to be able to move at that speed. --- #### Web Dev & Design for Natural History Museum **The Project** - Services: Web Design, Web Development - Project size: Confidential - Project length: June 2025 **Project Summary**: Format-3 provided web design services for a natural history museum. The team created a first draft for a more user-centric navigation system for the client's website. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Lead UX Designer, Natural History Museum - Industry: Arts, entertainment & music - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Jun 30, 2025 **Feedback Summary**: Format-3 delivered a polished strategic asset that the client could share widely. The team was very responsive and created a plan tailored to the client's needs. The client was impressed with the team's ability to help them take a step back and align on the project's goals, which stood out. ""The Format-3 team helped us take a step back."" **BACKGROUND** Please describe your company and position.I am the Lead UX Designer of Natural History MuseumDescribe what your company does in a single sentence.The Natural History Museum, London is a world-renowned center for scientific research, education, and public engagement with the natural world. Housing over 80 million specimens, it plays a vital role in understanding biodiversity, climate change, evolution, and the history of life on Earth. Through groundbreaking research, dynamic exhibitions, and digital innovation, the museum connects millions of people globally with the science that shapes our planet’s past, present, and future. As both a cultural landmark and active research institution, we aim to inspire curiosity, protect nature, and drive forward solutions for a sustainable future. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Format-3 to accomplish?Principles to help the IA evolve in future as new content is developedTo create a first draft/vision for a more user-centric navigation on the main NHM website **SOLUTION** How did you find Format-3?ReferralWhy did you select Format-3 over others?Referred to meHow many teammates from Format-3 were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We have known for a long time that the main website navigation is confusing to users, presenting content based on our internal structure, not our audience’s mental models. Format-3 came in to help kickstart this thinking for us. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?YesDescribe their project management. Did they deliver items on time? How did they respond to your needs?Very responsive, created a plan just for us and polished strategic assets we'll be sharing widelyWhat was your primary form of communication with Format-3?In-Person MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The Format-3 team helped us take a step back. They also helped us examine all the research we’ve done on this problem to date, have difficult but much-needed conversations, and ultimately develop a set of information architecture design principles we’re all aligned on.We’ll be busy in the deep work for the next few months but this was just what we needed to kickstart our engines, get inspired and break down what previously felt like a gargantuan tsunami into smaller, manageable waves and hypotheses to test next.Are there any areas for improvement or something Format-3 could have done differently?None --- #### MVP UI/UX Redesign & Design System for Healthcare Co **The Project** - Services: Digital Strategy, UX/UI Design, Web Design - Project size: Confidential - Project length: Aug. - Dec. 2023 **Project Summary**: Format-3 redesigned the UI/UX of a healthcare company's MVP. Deliverables included an audit, UI redesign, a Figma-based design system, a Tailwind CSS component library, and Solid.js framework implementation. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Former Product Leader, CareHive Health - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Feb 12, 2024 **Feedback Summary**: Format-3 successfully delivered high-quality design assets that were approved by the client's developers and leadership. Format-3 led timely and interactive project management. They collaborated effectively, delivered on time, and eased the project's experience with a refreshing approach. ""They met and exceeded expectations."" **BACKGROUND** Please describe your company and position.I am the Former Product Leader of CareHive HealthDescribe what your company does in a single sentence.Our data-driven, digital-first care navigation provides smart support that helps patients get the right care at the right time for less money. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Format-3 to accomplish?Re-design MVP product user experienceUplift all design assetsModernize legacy brand **SOLUTION** How did you find Format-3?Referralprevious experienceWhy did you select Format-3 over others?Pricing fit our budgetGreat culture fitGood value for costCompany values alignedHow many teammates from Format-3 were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Product Audit - Conduct an extensive audit of the CareHive ecosystem of products to identify both requirements and opportunities for improvement. This will include: Usability enhancement recommendations Accessibility improvement suggestions Inventory of existing components UI Redesign - Implement a UI redesign aligned with modern design principles and accessibility standards. This redesign will involve: Assessing design effectiveness in real-world scenarios Benchmarking against industry-leading design practices for an enhanced visual appeal Evolving the current brand guidelines into digital principles and applications.Incorporating user feedback to iteratively enhance the design Design System - Develop a token-based Figma design system and a library of components in Tailwind CSS, ensuring consistent design elements across products. This deliverable will focus on: Swift integration of design components Implementation of Tailwind CSS with the suggested Solid.js framework Storybook Documentation for states and functionality Maintaining design consistency across various CareHive products Flow Refinement - Apply the principles of the new design system to existing product screens to create cohesive and forward-looking digital interactions for CareHive. This initiative will result in: Unified and seamless digital experiences for users Future-ready screen designs that align with CareHive's vision Consistent user experiences across different CareHive touchpoints Documentation - Provide comprehensive documentation that outlines the implementation and usage of the new design system. This documentation will serve as a: Clear guide for utilizing the new system effectively **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Updated experience designs, new FIGMA file for all design assets, developer approval on assets and confirmation by leadership of acceptanceDescribe their project management. Did they deliver items on time? How did they respond to your needs?Yes, timely and interactive. They met and exceeded expectations.What was your primary form of communication with Format-3?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The culture - collaboration and support to make sure work was done right. Timeliness and budget was key for our project, but more importantly, we wanted high quality assets to move forward with in the long run. F3 delivered and made the experience easy. That approach was refreshing.Are there any areas for improvement or something Format-3 could have done differently?None come to mind - they came in clutch and helped us find a balanced outcome. --- #### Web Redesign & Content for Real Estate Investment Firm **The Project** - Services: Content Writing Services, Web Design - Project size: Confidential - Project length: Dec. 2025 - Feb. 2026 **Project Summary**: Format-3 redesigned a real estate investment firm's corporate website using Figma. The team consolidated several separate websites into one and was responsible for writing all the content and sourcing imagery. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Associate, Praemia REIM - Industry: Financial services - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — May 18, 2026 **Feedback Summary**: Format-3 handed over the redesigned website, which had improved navigation, a clearer content structure, stronger brand consistency, better mobile responsiveness, and an enhanced UX. The team delivered on time and was responsive. The client praised the redesign and was pleased with the results. ""Format-3 was highly responsive, always helpful, and had a dedicated team."" **BACKGROUND** Introduce your business and what you do there.I’m an associate at a leading European real estate investment and asset manager. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Format-3?We needed help redesigning our corporate website in a modern, clean, minimalist, and engaging way. **SOLUTION** What was the scope of their involvement?Format-3 designed our new corporate website using Figma. The team consolidated several separate existing websites into one and was responsible for writing all the content, sourcing imagery, and designing colour charts and fonts.What is the team composition?We worked with 2–5 teammates from Format-3.How did you come to work with Format-3?We found Format-3 through LLM recommendations. We chose them over other options because they had high ratings, were close to our geographic location, had pricing that fit our budget, had a great culture fit, offered good value for the cost, and had company values that aligned with ours.What is the status of this engagement?We worked together from December 2025 to February 2026. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Format-3 successfully handed over the redesigned corporate website in Figma. The design had improved navigation, a clearer content structure, stronger brand consistency, better mobile responsiveness, and an enhanced UX for clients, partners, and stakeholders. Although we don’t have quantitative data yet, our internal team has made great praises about the redesign and its quality. The marketing and executive teams received the design very positively.How did Format-3 perform from a project management standpoint?Format-3 delivered on time. We communicated via in-person meetings, virtual meetings, and email or messaging apps.What did you find most impressive about them?Format-3 was highly responsive, always helpful and had a dedicated team. The CEO and COO were very involved from the start and made us a top priority.Are there any areas they could improve?I don’t think there was anything they could improve on. --- #### Web Design & Software Implementation for SaaS Company **The Project** - Services: Custom Software Development, Digital Strategy, UX/UI Design - Project size: $50,000 to $199,999 - Project length: Jan. - Apr. 2026 **Project Summary**: Format-3 provided web design and SaaS implementation services for a SaaS products company. The team created a multi-agent orchestration platform, set up AWS infrastructure, and integrated Slack. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, Fox Apps - Industry: Information technology - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Apr 29, 2026 **Feedback Summary**: Format-3 completed the project ahead of schedule, exceeding the client's expectations. The team was highly responsive and delivered quality work on time. Moreover, their designs and efficient implementation distinguished them from other vendors. Overall, the engagement was a success. ""They delivered breathtaking designs, and their implementation was fast."" **BACKGROUND** Please describe your company and position.I am an Executive of Fox AppsDescribe what your company does in a single sentence.We ship SaaS products. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Format-3 to accomplish?Web DesignSaaS Implementation **SOLUTION** How did you find Format-3?ReferralWhy did you select Format-3 over others?Pricing fit our budgetGreat culture fitReferred to meHow many teammates from Format-3 were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Format-3 designed and built a whole app from our concept end-to-end.The key deliverables were:- Multi-agent orchestration platform- AWS infrastructure- Web Design- Slack integration **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?They shipped all milestones ahead of schedule. They've also added some concepts of experimental features which was a nice touch.Describe their project management. Did they deliver items on time? How did they respond to your needs?The team always replied quickly, they delivered all deliverables on time.What was your primary form of communication with Format-3?Virtual MeetingWhat did you find most impressive or unique about this company?They delivered breathtaking designs, and their implementation was fast.Are there any areas for improvement or something Format-3 could have done differently?Better documentation after delivery. --- #### Branding, Design System & Language for IT Company **The Project** - Services: Branding, Graphic Design, UX/UI Design - Project size: $50,000 to $199,999 - Project length: Oct. 2025 - Jan. 2026 **Project Summary**: An IT company hired Format-3 to create a design system and design language for their new brand and product platform. The team delivered a full design system with components and iconography. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Machine Two - Industry: Information technology - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 28, 2026 **Feedback Summary**: Format-3 created assets that the client expected to improve their brand consistency. The team delivered on time and communicated effectively through in-person and virtual meetings, email, and messaging apps. Format-3's friendly and professional approach was a hallmark of their performance. ""Format-3 had a very friendly and professional approach."" **BACKGROUND** Introduce your business and what you do there.I'm the director of MachineTwo, an IT company. We develop and deploy AI-driven digital tools and automation solutions to help organizations streamline processes, reduce costs, and improve efficiency, leveraging over 20 years of software engineering expertise. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Format-3 to accomplish for your digital tools or automation solutions?We needed help creating a design system and design language for our new company brand and a product platform that we were releasing. **SOLUTION** What was the scope of their involvement?Format-3 delivered a full design system and design language with components and iconography to create a memorable brand.What is the team composition?We worked with 2–5 teammates from Format-3.How did you come to work with Format-3?We found Format-3 through an online search. We chose them over other options because they had high ratings, a great culture fit, and aligned company values.How much have you invested with them?We spent around $75,000.What is the status of this engagement?We worked together from October 2025–January 2026. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Format-3 created assets for us. We expect these assets to improve our brand consistency once we release them.How did Format-3 perform from a project management standpoint?Format-3 delivered on time. We communicated via in-person meetings, virtual meetings, and email or messaging apps.What did you find most impressive about them?Format-3 had a very friendly and professional approach.Are there any areas they could improve?I didn't think there was anything they could improve on. --- #### Web Development & Design for Media Company **The Project** - Services: Web Design, Web Development - Project size: Confidential - Project length: Jan. - Nov. 2025 **Project Summary**: Format-3 designed and developed a custom website for a media company. The team implemented videos, character bios, and episode overviews into the site and provided guidance on how to adjust creative assets. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Associate VP of Creative, Media Company - Industry: Arts, entertainment & music - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Nov 26, 2025 **Feedback Summary**: Format-3 delivered a unique and premium website that elevated the brand. The team's solution brought the client's book and TV series to life in an immersive way. Format-3 was consistently on time and communicative, had a unique combination of design and technology, and managed their operations well. This review is an update by the client company. The original content is located below the new review. ""Feedback has been universally similar weve been surprised and impressed with the quality of the site."" **BACKGROUND** Introduce your business and what you do there.I’m the associate VP of creative at a media company. We provide high-quality alternatives for conservatives across all spheres of public life, including news coverage, political commentary, entertainment, and consumer goods. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Format-3 to accomplish for DW Ventures?We needed Format-3 to create a dynamic, interactive website to build awareness and drive interest in the Pendragon series by immersing users in the world through engaging videos, a family tree, character bios, episode overviews, and more. We also needed them to adopt a flexible, phased site design to create tailored versions of the site to support pre-launch, during the launch, and a post-launch stage, ensuring adaptability for future updates and features, with evergreen content. Moreover, we needed Format-3 to position the Pendragon site as independent from the Daily Wire ecosystem, with the option to include links to Daily Wire content rather than full integration. Lastly, we needed them to create an email capture or newsletter signup to stay connected with users and maintain ongoing engagement through email updates and newsletters. **SOLUTION** What was the scope of their involvement?Format-3 was a close partner through all phases of the project, including the concept, design, and infrastructure. They produced a unique and high-quality site that was fully custom. Initially, they provided outlines and mock-ups, followed by animated demos and eventually fully built components with active feedback and tweaks along the way.Format-3 developed the full site. Creative assets were provided to them; however, they also played a key role in doing their own design and providing guidance on how exactly to make or adjust assets to create the best experience for the website.What is the team composition?We worked with 6–10 teammates from Format-3.How did you come to work with Format-3?We found them through a referral. We chose them over other options because they had high ratings, their pricing fit our budget, they were a great culture fit, and they offered good value for the cost.What is the status of this engagement?We worked together from January to November 2025. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Format-3’s work had a big impact by elevating the brand and creating a unique, premium experience. Feedback has been universally similar — we’ve been surprised and impressed with the quality of the site, which brings to life a book and TV series in a unique and immersive way.How did Format-3 perform from a project management standpoint?They were always on time and very communicative about their timelines. We primarily communicated via virtual meetings, emails, and messaging apps.What did you find most impressive about them?Format-3 had a unique combination of design and technology, and they managed their operations well to deliver on time and on budget.Are there any areas they could improve?We were very happy with their work and are looking forward to doing more projects with them in the future. **UPDATED REVIEW** This review was published on October 7, 2024Director of Product, Media CoMediaNashville, Tennessee201-500Jul 2023 - OngoingVerifiedProject summaryFormat-3 has built a UX design strategy for a media company's product. The team has also designed the UX/UI of the mobile and TV apps and built a design system in Figma, including, annotations and prototypes.Feedback summaryFormat-3 has successfully delivered UX design strategy workshops, research, and high-fidelity prototypes in Figma. The team has fitted with the client's Scrum team and used Jira. Moreover, the team has been responsive to deadlines and changes. Overall, the team's strong expertise has stood out.BACKGROUNDPlease describe your company and position. I am the Director of Product of a media company Describe what your company does in a single sentence.Media entertainment subscription product.OPPORTUNITY / CHALLENGEWhat specific goals or objectives did you hire Format-3 to accomplish?Add UXD expertise to digital teamDevelop product UXD strategyDesign new mobile appsDesign new TV appsBuild design systemSOLUTIONHow did you find Format-3?LinkedInWhy did you select Format-3 over others?High ratingsClose to my geographic locationPricing fit our budgetGreat culture fitHow many teammates from Format-3 were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Format-3 are our UXD experts. The scope of work included developing our product design strategy for new mobile apps and TV apps, as well as designing the UI/UX for those mobile and TV apps. The key deliverables included a component-based design system in Figma, plus high-fidelity screen designs, annotations, and prototypes in Figma.RESULTS & FEEDBACKWhat were the measurable outcomes from the project that demonstrate progress or success?UXD strategy workshops and research. Screen design reviews and acceptance in Figma. Integrations with design system components in Figma. High-fidelity prototypes in Figma.Describe their project management. Did they deliver items on time? How did they respond to your needs?Format-3 fit right in with our Scrum team, working in sprints and using Jira. Very responsive to tight deadlines and changes in project priorities and stakeholder feedback with urgency and timeliness. What was your primary form of communication with Format-3?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Format-3 was excited to work embedded with our digital team. Format-3 has a wide range of experience and strong expertise in multiple areas of UXD and digital products.Are there any areas for improvement or something Format-3 could have done differently?NoneSTAR RATINGSOverall rating: 5Quality: 5Cost: 5Schedule: 5Willing to refer: 5 --- #### UI/UX Design for Gaming Company **The Project** - Services: UX/UI Design - Project size: Confidential - Project length: Feb. 2023 - Dec. 2024 **Project Summary**: A gaming company hired Format-3 to redesign the UI/UX of their website. They were tasked with redesigning the site's lobby and user navigation. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** CPO, Gaming Company - Industry: Gaming - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Feb 8, 2024 **Feedback Summary**: The client was very satisfied with the final product. The team was able to deliver the project on time. ""We were pleased with their good communication and high-quality delivery."" **BACKGROUND** Please describe your company and position. I am the CPO of a gaming company Describe what your company does in a single sentence.Online gaming **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Format-3 to accomplish?Redesign lobbyRedefine navigation uxUi **SOLUTION** How did you find Format-3?ReferralWhy did you select Format-3 over others?High ratingsHow many teammates from Format-3 were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Full UX UI and redesign of the user navigation and play **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Figma filesDescribe their project management. Did they deliver items on time? How did they respond to your needs?Good communication and high quality deliveryWhat was your primary form of communication with Format-3?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We were pleased with their good communication and high-quality delivery.Are there any areas for improvement or something Format-3 could have done differently?No --- #### SaaS Product for Media & Technology Company **The Project** - Services: Digital Strategy, UX/UI Design, Web Design - Project size: Confidential - Project length: July - Oct. 2023 **Project Summary**: Format-3 designed a SaaS product for a media and technology company. The team conducted market research, made recommendations for designs, and collaborated with product and engineering stakeholders. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President of Product & Technology, Bentkey Ventures - Industry: Media - Client size: 201-500 Employees - Review Type: Online Review **The Review** — Nov 27, 2023 **Feedback Summary**: Format-3’s work met all expectations. The team delivered high-quality work in a timely manner while meeting aggressive deadlines. They were enthusiastic and enthusiastic about the project.  ""They threw themselves into the work with a level of motivation that rivaled any company employee."" **BACKGROUND** Please describe your company and position.I am the President of Product & Technology of Bentkey VenturesDescribe what your company does in a single sentence.Media and Technology company. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Format-3 to accomplish?Modernize our consumer productsBring UXD discipline into the digital organizationLaunch a children's SVOD product from scratch **SOLUTION** How did you find Format-3?Online SearchReferralWhy did you select Format-3 over others?Great culture fitGood value for costCompany values alignedHow many teammates from Format-3 were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Research the marketplace and make recommendations about designs for a kid's SVOD product that would be familiar and simultaneously unique. Design the SVOD product from the ground up, collaborate with Product and Engineering and receive direct feedback from President and CEO-level stakeholders. Work with engineering to deliver assets and design guidance through the development process. Deliver a design system from the final designs in production. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Delivered the project at an accelerated pace that allowed us to launch on a timeline of less than 100 days from the initial project inception. The quality of the work was not compromised or diluted to accommodate our rapid deadlines. A high standard of excellence was maintained throughout. Brought UXD discipline to a team that was completely lacking in this critical piece of the digital organization. They were able to introduce and educate the team in a way that brought everyone along enthusiastically. Beyond launching the product, they helped transform the culture of the organization as rapidly as they delivered designs.Describe their project management. Did they deliver items on time? How did they respond to your needs?Yes, items were delivered faster than any design team I've ever collaborated with, and then in keeping us on track with our aggressive goals, they would work in real-time to deliver assets within sprints to prevent our engineers from being blocked by missing designs. This required working on two tracks, building the conceptual framework for the future scalability of our app in one track while delivering day-to-day tickets during active development at the same time.What was your primary form of communication with Format-3?In-Person MeetingVirtual MeetingWhat did you find most impressive or unique about this company?Enthusiasm, collaboration, speed of the work and their contribution to the culture of our organization. It would be impossible to distinguish the enthusiasm and commitment to our project from an internal FTE and a member of Format-3. They threw themselves into the work with a level of motivation that rivaled any company employee.Are there any areas for improvement or something Format-3 could have done differently?Only that Idon;t have 3-4 more of them. --- #### UX/UI Design for IT Company **The Project** - Services: UX/UI Design - Project size: Confidential - Project length: Dec. 2022 - July 2023 **Project Summary**: Format-3 was hired by an IT company to revamp their mobile app's UI/UX. This involved auditing the client's current mobile experience and creating forward-looking design solutions for mobile. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Chief Product Officer, IT Company - Industry: Information technology - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Oct 25, 2023 **Feedback Summary**: The client enjoyed a significant increase in their usability ratings and a positive user reception for the new UI/UX design. Leading an organized workflow, Format-3 quickly responded to concerns and requests and always delivered on their promises. They were thoughtful, skilled, and professional. ""They were amazing people to work with."" **BACKGROUND** Please describe your company and position.I am the Chief Product Officer of an information technology companyDescribe what your company does in a single sentence.We create immersive, interactive experiences for live sports video. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Format-3 to accomplish?Audit our current mobile experienceRefresh and revise our mobile UI/UXCreate forward-looking designs solutions for mobile **SOLUTION** How did you find Format-3?We knew the partnersWhy did you select Format-3 over others?Great culture fitCompany values alignedthey are amazing designers and great peopleHow many teammates from Format-3 were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We were looking for a next-gen design vision for our platform. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Significant increase in usability ratings + general reception to our new look.Describe their project management. Did they deliver items on time? How did they respond to your needs?They're great - very responsive, very organized. If they said they would do something it would be done.What was your primary form of communication with Format-3?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They were amazing people to work with - not just smart and friendly but fun. But they are also incredible designers who are very thoughtful and highly skilled, who draw on a deep background of experience with some of the biggest and most innovative companies in the world.Are there any areas for improvement or something Format-3 could have done differently?No - it was a great experience and we would love to work with them again. --- ## Portfolio & Awards ### Battery Energy Asset Management Platform Project Summary Format-3 partnered with Alpiq to design and build a digital platform that simplifies the management of battery energy systems. The goal was to bring complex operational, trading, and performance data into one clear, usable experience. The Challenge Alpiq operates across highly complex energy systems, where data is fragmented across trading, maintenance, and performance layers. Existing tools lacked clarity, making it difficult for users to understand system performance, manage assets, and make decisions efficiently. The Solution We designed and developed a unified Battery Customer Portal that consolidates dashboards, analytics, maintenance workflows, settlements, and support into one platform. Built on a modular design system, the platform translates complex energy data into clear, actionable insights while remaining scalable for future services. ### The Pendragon Cycle Project Summary Format-3 partnered with DailyWire+ to design and build an immersive digital experience for The Pendragon Cycle—a major fantasy series rooted in Arthurian legend. The goal was to create a platform that didn’t just promote the show, but pulled users into its world. The Challenge Most entertainment websites follow the same formula—static pages, trailers, and content grids. For a story built on myth, scale, and immersion, that approach would feel flat and forgettable. The challenge was to create something distinctive. An experience that captures attention, builds intrigue, and reflects the depth of the series. The Solution We designed and developed a cinematic, WebGL-powered experience that brings the world of The Pendragon Cycle to life. The platform blends storytelling, motion, and interaction—moving away from traditional page structures into a more immersive, exploratory journey. Every element was crafted to build atmosphere and guide users deeper into the narrative. The Results Created a standout digital experience in a saturated entertainment market Increased engagement through immersive storytelling and interaction Strengthened the show’s positioning as a premium, high-production series Delivered a scalable platform for ongoing content and campaign extensions ### Carehive Care Navigator Platform Working as a collaborative team as part of CareHive, we were tasked with preparing them with a scaleable designed experience that truly represented the intelligent technology behind the navigator platform that the team had created to empower patients through their selection of care providers within their insurance networks. Kicking off the project, we deeply analysed what it meant to be a streamlined platform within the health-tech space and how we could create a digital experience that was contextually empathetic in the patients care journey.We rooted ourselves in three experience pillars that influenced our every decisions: Empathy & Support Transparency & Trust Patient Empowerment Key Deliverables: Responsive web designs Digital design system Front-end development Key Results: Digital Brand Design System Delivered Journey Streamlined From 14 Steps To 4 Steps MVP Delivered Within 2 Months   View full case study:format-3.co/work/carehive ### Awager Live Casino App Format-3 collobrated with Awager to help create an app abrought to life their innovative technology where users could play real world casino games from their digital platforms.Combining immersive interface design, sound capture, physical casino machines, and industry-first real-time camera setups, to deliver a first-class digital experience that captures the authentic casino environment. This empowers players to connect, bet, and win with total confidence while enabling Awager to dominate and underserved market. Key Deliverables: Digital Strategy App & Web Designs Marketing Material Key Results: Secured Rounds Of Funding Live With 100+ Casino Games Unlocked Casino Partnerships Showcased at ICE Confrence 2023 View full case study:format-3.co/work/awager ### Transparent Software Mitigation Platform   We were brought in during the early days of Triplekey to take a great technology and turn it into a product that allowed transparency for risks, IP ownership and team performance within software development for executives to have a clear picture of their software. Making complex data, intuitive.View full case study here:format-3.co/work/triplekey   ### Bentkey Kids SVOD Platform Bringing to life an entire suite of apps for the launch of Bentkey that aims to create a world of wonder and imagination for kids and families.Working in collaboration with the entire Bentkey team, we executed creating a digital framework that scaled from mobile apps to TV platforms.Our quick turnaround of 100 days allowed Bentkey to be available on all major platforms from day one and received nationwide recognition, most notably being the #1 kids app on the App Store.Key Deliverables: App Designs Web Designs TV Designs Key Results: #1 Kids App On App Store Avg. 4.5 Star Rating On All Platforms Ideation To Deployment In 100 Days View full case study:format-3.co/work/bentkey   ### Masdar City Visitor Centre Experience Masdar City in the UAE stands as a beacon of sustainability and innovation. As a testament to its commitment, the city hosts a cutting-edge Visitor Center designed to educate and captivate visitors.Commissioned by Lexicon Lore to be part of a wider team, our task was to craft an immersive UI experience for the interaction screens and design a custom Metahuman guide to showcase Masdar City's vision and processes. Integrating technology seamlessly into an immersive visitor experience was a challenge. We designed a custom Metahuman as a benchmark-setting innovation, coupled with NFC "guest cards" for personalized language journeys. Our focus on setting context and comprehensive wireframing allowed us to envision and navigate diverse user interactions across fixed screen sizes.Key Deliverables: 3D Meta Human in English & Arabic Touch Screen Experience 2 Screen Orientations Supported Key Results: Successfully rolled out at Masdar City visitor centre Meta human demonstrated at trade shows View full case study:format-3.co/work/masdar-city ### Live Sports Engagement Platform Driving the way for innovation within the live sporting industry, directly targeted at the new wave of sports fans who tenfold their engagement during live games with functionality that puts them in the driver's seat of their entertainment.Through our strategic partnership with StreamLayer, we seamlessly merged our team of designers, developers, and business consultants with their organization, effectively becoming an extension of their core team.Together, we worked closely to define the next step of the business, streamline workflows, optimize squad setups, and accelerate the achievement of key objectives.Furthermore, we collaborated directly with the co-founders, providing valuable support in sales efforts and client proposals, which led to remarkable growth and success for StreamLayer ### DailyWire 2.0 In 2023, The DailyWire was ready for an evolutionary transition in their business to transform from a news publisher into a premium content provider. For this to happen the organisation needed a technology evolution which required digital product expertise to lay the new foundations and also set up the future digital projectory. We were asked by the DailyWire to become a digital partner and support them as a embedded digital accelerator.Running through quick sprints of exploration and prototypes allowed us and the organisation to have complete creative freedom in the vision for 2.0. The speed also enabled us to quickly cancel out thoughts, refine thoughts, and discover key fundamental implementations.Building and forming 3 main experience pillars to build the future of DailyWire from:1. Make DailyWire a daily habit2. Create a superior content experience3. Form a community connectionKey Deliverables: Successfully Revamped Product Suite Consistent Digital Experience Across Improved CSAT Score Key Results: Increased Subscriptions by 52% in Q4 2024 Increased content engagment by 35% Improved CSAT Score    View full case study:format-3.co/work/dailywire ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/clutch_100_2025_award.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/global_award_fall_2024.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_digital_design_company_2024_award.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_digital_transformation_company_2024_award.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_digital_strategy_company_united_kingdom_2026.svg) ### Industry Recognitions - Webby Winner 2026 - AWWWWards Typography Honors - FWA Site Of The Day - AWWWARDS developer of the day - AWWWARDS site of the day - UK Startup Of The Year - Top 50 UK SME - Web Excellence - Silver Best New UK Agency - Silver Best New Global Agency Of The Year ## Key Clients - Natural History Museum - Alpiq - Scottish Power - Majid al Futtaim - Interblock - Paradigm Health - Mobeus - TripleKey - Carehive - Euronet - JojoBet - DailyWire ## Packages ## About the Team ### Our Story Format-3 was built on a simple belief: most digital products aren’t bad, they’re just indistinguishable. We partner with organisations to define, design, and build products that are clear, intuitive, and built to scale. Working in small, senior teams, we stay close to the problem and focused on outcomes, not deliverables. Clarity over complexity. Craft over volume. Work that stands apart. ## Verification Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services. - Verified Client Reviews: 9 - Overall Review Rating: 5.0 Last Updated: 2026-05-28T16:36:41Z ### Business Entity - Business Entity Name: Format-3 Ltd - Source: Companies House - Jurisdiction of Formation: United Kingdom - Date of Formation: January 26, 2023 - Status: Active - Last Updated: December 1, 2023 - ID: 14618957 ### Credit Report Results - International Credit Risk Assessment: Moderate Risk - Source: Creditsafe - Last Updated: January 1, 2022 ## Locations (2) ### London, England (Headquarters) - Ebor Street - London - England - 10 - 15 employees - Phone: +44 7497 513802 ### Nashville, TN - 1131 4th Avenue South - Nashville, TN 37210 - United States - 2 - 5 employees - Phone: +1 (914) 513-6543 ## Connections - Hardy Sidhu (Format-3) - Shalaka Teli (Gadre Infotech Pvt. Ltd.) - Ranjit Gahir (Machine Two) - Yoan S (Praemia REIM) ## Contact Format-3 [Send a message](https://clutch.co/profile/format-3) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/format-3) - [Instagram](https://www.instagram.com/format3studio/)