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FluidOne - Chorley

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Managed IT, Cyber, and Comms services

The Chorley branch has been a part of the FluidOne family since mid-2024, following the acquisition of Orca IT Limited. The IT managed service provider delivers high-quality IT and cyber security services to businesses across the North-West, acting as the Group’s specialist for professional services customers. It now operates as one of the FluidOne branch sites within our Business IT Centre of Excellence. Alongside Chorley, FluidOne has offices located across the UK, including in London, Camberley, Colgate, Gloucester, Sheffield and Brighton.

  • Min project size
    $5,000+
  • Hourly rate
    $50 - $99 / hr
  • Employees
    10 - 49
  • Locations
    Clayton-le-Woods, England
  • Year founded
    Founded 2001

1 Locations

  • Clayton-le-Woods , England

Service Lines
IT Managed Services
80%
Cybersecurity
10%
IT Strategy Consulting
10%
Select Focus Area
Cybersecurity focus
Breach Detection & Incident Response
50%
Threat/Attack Simulations
50%
Cybersecurity Technologies
Auth0
15%
ForgeRock
15%
LogMeIn
15%
Okta
15%
OneLogin
15%
SecureAuth
15%
JumpCloud
10%
IT Managed Services Focus
Help desk
20%
Managed Hosting Services
20%
Security
20%
Network
15%
Managed Software Application & Solutions
10%
Disaster Recovery
5%
Hardware
5%
Other IT managed services
5%
Industries
Business services
20%
Financial services
20%
Legal
20%
Advertising & marketing
10%
Automotive
10%
Manufacturing
10%
Other industries
10%
Clients
Small Business (<$10M)
70%
Midmarket ($10M - $1B)
30%
Certified in:
IT Managed Services IT Strategy Consulting

Pricing Snapshot

Min. project size $5,000+
Avg. hourly rate $50 - $99 /hr
Rating for cost 4.4 /5

What Clients Have Said

FluidOne - Chorley offers competitive pricing with a focus on value, delivering thorough IT solutions and support. Clients noted reasonable costs and effective service, with project investments ranging from £12,000 to £1.5 million, depending on the scale and complexity of the engagement.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 16 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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FluidOne - Chorley Review Insights

Overall Review Rating

4.9
  • Quality 4.9
  • Schedule 4.9
  • Cost 4.4
  • Willing to Refer 4.7

Top Mentions

Review Highlights

  • Potential for More Pre-Deployment Testing

    One client suggested that more pre-deployment testing could have been beneficial, although time constraints were a factor. This indicates an area where FluidOne - Chorley could enhance their service delivery.

  • Ability to Handle IT Emergencies

    FluidOne - Chorley has demonstrated their capability to handle IT emergencies, such as taking over IT infrastructure after catastrophic data loss. Their rapid deployment of solutions under pressure is highly valued by clients.

  • Excellent Customer Service

    The company is noted for their exceptional customer service, characterized by honesty, transparency, and a client-centric approach. Clients value their approachable and empathetic demeanor, which fosters strong client relationships.

  • Effective Communication Channels

    The use of various communication channels, such as virtual meetings and emails, is highlighted as effective. FluidOne - Chorley maintains open lines of communication, ensuring clients are informed and engaged throughout the project lifecycle.

  • Proactive Maintenance and Monitoring

    Clients appreciate FluidOne - Chorley's proactive approach to maintenance and monitoring, which helps prevent issues before they occur. This proactive stance is key to their successful ongoing engagements.

  • Rapid Response and Problem Solving

    Several reviews commend FluidOne - Chorley for their quick response times and efficient problem-solving skills. They effectively address issues, often resolving them within 24 hours, which minimizes downtime and maintains business continuity.

FluidOne - Chorley Reviews

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Managed IT Services for Law Firm

  • IT Managed Services
  • Confidential
  • Jan. 2012 - Ongoing
4.5
Quality
5.0
Schedule
5.0
Cost
3.0
Willing to Refer
5.0

"I am impressed with their empathy and excellent knowledge and working practices."

Apr 28, 2021
Chairman & Innovation Director, legalmatters
Martin Langan
Verified
  • Legal
  • Chichester, England
  • 11-50 Employees
  • Online Review
  • Verified

FluidOne-Chorley (formerly Orca) (formerly HW Technology) provides ongoing IT services for a law firm. Their work includes maintaining a secure online platform, providing HelpDesk support, and managing the client's hardware and infrastructure.

Showing 21-21 of 21 Reviews

Locations (1)

Technology House, Clayton Green Business Park, Library Road Clayton-le-Woods, England PR6 7TY

31 - 40

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