Floating Dots

BACKGROUND

Please describe your company and position.

I am the Product Manager of Hidrotechnika

Describe what your company does in a single sentence.

Hidrotechnika is an engineering and services company focused on water and infrastructure works. The company designs, builds, and maintains hydrotechnical systems and related civil works—such as water supply and wastewater networks, drainage and flood-protection solutions, pumping stations, and associated mechanical/electrical installations—supporting municipalities, utilities, and industrial clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Floating Dots to accomplish?

• Create the eCommerce platform for company products
• Develop internal tool for management the business

SOLUTION

How did you find Floating Dots?

• Referral
• Direct contact

Why did you select Floating Dots over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Floating Dots were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1) Discovery and alignment

• Stakeholder interviews (commercial, ops, finance, customer support, IT)
• Current-state audit: existing website/ecommerce, internal processes, data sources, pain points
• Requirements definition: user personas, journeys, roles/permissions, acceptance criteria
• Technical assessment: hosting, security constraints, integrations, data model, constraints/risks
• Roadmap and delivery plan: phased releases, milestones, resourcing, dependencie

2) Ecommerce platform delivery
Storefront and UX

• Information architecture, navigation, and product catalog structure
• Responsive UI/UX design (web + mobile)
• Product listing and detail pages, search, filters, and merchandising
• Content management patterns for marketing pages (CMS blocks, landing pages)
• Checkout and payments

Cart and checkout flow optimization (address, delivery, payment, confirmation)

• Payment gateway integration(s) and invoice/receipt logic
• Taxes/VAT handling and shipping rules (as applicable)
• Promo codes, discounts, bundles, and pricing tiers (if needed)
• Customer account features

Registration/login, profile and address book

• Order history, reorder, invoices, shipment tracking links
• Customer support entry points (returns request, ticketing links, contact forms)
• Operational ecommerce features

Product and inventory management workflows (manual or integrated)

• Order management (status changes, cancellations, partial fulfillment)
• Notifications (email/SMS) for key events (order placed, shipped, delayed)
• Analytics instrumentation (events, funnels, conversion tracking)

3) Internal tools (operations and back-office)
Admin portal / internal dashboard

Role-based access control (RBAC) and audit trails
Unified dashboard for orders, customers, products, and operational KPIs
Bulk actions (imports/exports, batch updates, status changes)
Workflow automation

Approval flows (pricing overrides, refunds, special orders)
Task queues and assignments (support tickets, fulfillment tasks)
SLA tracking and escalation rules
Data management

Master data management for products/services (attributes, SKUs, bundles)
Import/export pipelines (CSV templates, validation, error reporting)
Reporting views for finance/ops (revenue, margins, order cycle time)

4) Integrations and data flows
ERP/accounting integration (invoicing, stock, GL codes) if applicable
CRM integration (leads, customer history, segmentation)
Shipping/carrier integration (labels, tracking updates)
Identity/SSO integration (Google/Microsoft, SAML/OIDC) if needed
Webhooks/APIs to connect ecommerce ↔ internal tools ↔ third-party systems
Data synchronization strategy (near real-time vs scheduled; conflict handling)

5) Quality, security, and compliance
Testing strategy: unit, integration, end-to-end, regression
Performance and reliability: page speed, load testing for peak traffic
Security: OWASP best practices, secrets management, logging/monitoring
Privacy and compliance considerations (GDPR data handling, retention, consent)
Backups and disaster recovery basics

6) Deployment, training, and handover
Environments: dev/staging/prod setup
CI/CD pipeline and release process
Documentation (technical + admin/user guides)
Training sessions for admins and operational teams
Post-launch support: hypercare window, bug fixes, iterative improvements
 
Summary of key deliverables
Strategy & planning
Discovery findings + requirements document
Product roadmap with phased releases and milestones
System architecture overview and integration plan
Ecommerce deliverables
UX/UI designs (wireframes + high-fidelity screens)
Implemented storefront (responsive)
Product catalog structure + search/filtering
Checkout + payment integration
Customer account area (orders, invoices, addresses)
Analytics/event tracking setup
Internal tools deliverables
Admin portal/dashboard with RBAC
Order/customer/product management modules
Workflow automations (approvals, task management)
Reporting views and exports
Integrations & data
APIs/webhooks and data sync jobs
ERP/CRM/shipping/payment integrations (as applicable)
Data import/export tools with validation and error reporting
Quality & operations
Test suite + QA sign-off artifacts
Security hardening checklist and basic audit logs
Deployment pipeline + environment configuration
Monitoring/logging dashboards (baseline)
Enablement
Admin/user documentation
Training sessions + recorded walkthrough (if requested)
Handover package (source code, runbooks, credentials handoff checklist)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased ecommerce conversion rate and completed checkouts
• Reduced order-processing time (automation in internal tools)
• Fewer fulfillment/support errors (fewer manual steps, validation)
• Faster reporting and decision-making (real-time dashboards/exports)
• Improved site performance (page load time) and uptime stability

Increased traffic and exposure to potential clients

Increased sales

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was structured and transparent: they ran a clear delivery plan with regular check-ins, shared progress updates, and tracked tasks in a single backlog with defined priorities. Key milestones were delivered on time, and when scope changes came up, they communicated impacts early and adjusted the plan quickly. They were responsive to our needs—questions and change requests were handled promptly, and they offered practical options rather than blocking, which helped keep delivery moving.

What was your primary form of communication with Floating Dots?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was how they combined strong e-commerce delivery with a deep understanding of internal operations. They didn’t just build features—they mapped workflows, removed manual steps, and designed tools that actually fit how our team works. Their communication was fast and practical, and they consistently proposed better, simpler solutions (with clear tradeoffs) rather than just implementing requirements verbatim.

Are there any areas for improvement or something Floating Dots could have done differently?

A few areas for improvement: they could have provided more proactive documentation earlier (especially admin workflows and edge cases), and tightened upfront alignment on scope to reduce mid-project clarifications.

BACKGROUND

Please describe your company and position.

I am the Co-Founder & Marketing Manager of DAR MEDIA

Describe what your company does in a single sentence.

We are your online marketing agency that offers you the right resources, services, and strategies for your business to grow rapidly.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Floating Dots to accomplish?

• Build and deliver reliable, user-friendly web platforms for our clients that align with specific business needs and timelines.
• Extend our internal development capacity by integrating skilled engineers who could hit the ground running and collaborate effectively with our team.
• Rely on a trusted partner to handle end-to-end product development — from initial planning and design to implementation and support — for certain standalone projects.

SOLUTION

How did you find Floating Dots?

• Referral
• Other

Why did you select Floating Dots over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Floating Dots were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Floating Dots supported us across several web development initiatives, with responsibilities varying based on each project’s needs. The scope typically included:

Technical architecture & planning: Collaborated with our team to define the technical stack, development approach, and delivery roadmap.

UI/UX design: In some projects, they provided complete design services — from wireframes to high-fidelity, responsive interfaces.

Frontend & backend development: Delivered clean, scalable code using modern frameworks like Laravel, Vue.js, and React, depending on the project.

API integrations: Handled third-party integrations (e.g. payment gateways, CRMs, analytics tools) and built custom APIs where needed.

Testing & QA: Ensured high-quality releases through automated and manual testing, including unit tests, functional tests, and user acceptance testing.

Project management & communication: Maintained clear communication, agile delivery cycles, and ongoing progress updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Faster time-to-market: Thanks to Floating Dots’ efficient development process, we were able to launch key features and entire platforms ahead of schedule.
• Improved product quality: The delivered code was clean, well-tested, and stable, leading to fewer bugs in production and smoother user experiences.
• Increased user engagement: Following the launch of certain features and improvements, we saw measurable increases in user retention and usage metrics.
• Operational efficiency: Admin dashboards and internal tools developed by Floating Dots significantly reduced the time our team spent on manual tasks.
• Successful team extension: Their developers integrated seamlessly with our internal team, contributing consistently and reducing internal workload without compromising quality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Floating Dots demonstrated excellent project management throughout our collaboration. They worked in agile sprints, kept us updated with regular check-ins, and used tools like Jira and Slack to ensure smooth communication and transparency.

They consistently delivered on time, even when timelines were tight or project scopes shifted. When priorities changed, they adapted quickly without compromising quality. Their team was proactive, responsive, and solution-oriented — always focused on understanding our goals and helping us move the project forward efficiently.

What was your primary form of communication with Floating Dots?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Floating Dots was their ability to combine technical excellence with genuine ownership. They didn’t just build what we asked for — they challenged assumptions, proposed better solutions, and treated our product as if it were their own. Their team is highly adaptable, easy to work with, and deeply committed to quality. It’s rare to find a partner that’s both strategically minded and technically strong, and Floating Dots consistently delivered on both fronts.

Are there any areas for improvement or something Floating Dots could have done differently?

Overall, our experience with Floating Dots was very positive. If there’s one area for potential improvement, it would be adding even more structure to project reporting — such as automated status updates or clearer tracking of deliverables across longer timelines. That said, communication was always transparent, and whenever we raised a need or concern, they were quick to adapt and improve. Their openness to feedback made collaboration smooth and productive.

BACKGROUND

Please describe your company and position.

I am the Assistant Manager of AMSYS GmbH

Describe what your company does in a single sentence.

AMSYS develop, implement and digitise applicable solutions, processes and applications for your perfect obsolescence, discontinuation, configuration, change, risk and life cycle management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Floating Dots to accomplish?

• Floating Dots team helped us with multiple web development projects

SOLUTION

How did you find Floating Dots?

• Referral
• Direct contact

Why did you select Floating Dots over others?

• High ratings
• Referred to me
• Company values aligned

How many teammates from Floating Dots were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Floating Dots handled the full development cycle for each of our websites, including:

• Designing and developing responsive websites tailored to each brand’s unique needs and target audience.
• Implementing custom features, such as booking systems and interactive elements to enhance user engagement.
• Setting up content management systems (CMS) to allow easy updates and management of website content by our internal teams.
• Providing post-launch support, including ongoing maintenance, performance optimization, and feature updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new websites led to a high increase in traffic and boost in lead conversion rates. Enhanced user engagement features contributed to substantial increase in customer interactions, proving the success of the work and updates made by Floating Dots.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Floating Dots managed the projects with a clear, structured approach using agile methodologies. They set realistic timelines, held regular check-ins, and kept us updated on progress. Deliverables were consistently on time, and they were highly responsive to our feedback and changing needs, quickly adapting their approach to meet our requirements.

What was your primary form of communication with Floating Dots?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their technical expertise and commitment to quality were impressive. Floating Dots’ attention to detail and ability to deliver complex features on time made them stand out as a reliable partner.

Are there any areas for improvement or something Floating Dots could have done differently?

A more comprehensive handover with additional training for our internal team on managing the CMS would have been beneficial, but overall, their support and guidance were outstanding.

BACKGROUND

Please describe your company and position.

I am the Founder of a business consulting company.

Describe what your company does in a single sentence.

I am a freelance consultant in Operational Excellence company located in Switzerland with strong skills in Lean and Six Sigma improvement methods

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Floating Dots to accomplish?

• In order to develop a completely new tools for Operational Excellence, not yet existing. It is about mobile applications making more efficient the work of experts and trainees in Lean and six sigma
• To get ready to use this kind of new tools for having an example of how mobile technology could help us

SOLUTION

How did you find Floating Dots?

Online Search

Why did you select Floating Dots over others?

Other

How many teammates from Floating Dots were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Once the vendor was selected, we started to develop the design of the future application, the result has consisted in a set of wireframes. Based on wireframes it followed an updated evaluation of the initial lead time and cost of project. The development starts in May with 3 weeks loops of development and on line meetings of validation of each function.

RESULTS & FEEDBACK

How did your relationship with your partner evolve?

Our relationship with our partner evolved positively over time. Initially, we established clear communication channels and set mutual expectations, which has led to a collaborative and productive partnership. Through consistent engagement and responsiveness, we have built a strong level of trust and understanding, enhancing our overall working relationship.

In what ways can they improve?

While our partner has consistently delivered high-quality work, there are a few areas for improvement. They could enhance their project management processes to ensure more timely updates and better alignment with our schedules. Additionally, incorporating more proactive suggestions and innovative solutions could further elevate our collaboration. 

What advice do you have for clients with similar needs to yours?

For clients with similar needs, it's important to establish clear communication and set detailed project expectations from the outset. Regular check-ins and feedback sessions can help keep the project on track and address any issues promptly. Additionally, leveraging the partner's expertise by being open to their recommendations can lead to even better outcomes.

What was your primary form of communication with Floating Dots?

Virtual Meeting

UPDATED REVIEW

This review was published on Februar 2, 2020.

Founder, Performance Development Company
Business services
Basel, Switzerland
1-10 Employees
Apr 2019 - Jan 2020
Less than $10,000
Verified

Project summary
After designing a set of frameworks, Floating Dots designed a new operational excellence tool in the form of an iOS and Android mobile app.

Feedback summary
Thanks to Floating Dots' persistence and hard work, the mobile app was released in the app stores. The team was adaptable and communicative, maintaining a positive attitude throughout the project.

BACKGROUND

Please describe your company and your position there.

I am a freelance consultant in Operational Excellence company located in Switzerland with strong skills in Lean and Six Sigma improvement methods

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Floating Dots?

In order to develop a completely new tools for Operational Excellence, not yet existing. It is about mobile applications making more efficient the work of experts and trainees in Lean and six sigma

What were your goals for this project?

To get ready to use this kind of new tools for having an example of how mobile technology could help us

SOLUTION

How did you select this vendor?

From on line lists of applications development companies, I had selected 6 of them. Second step was the selection process : interviews, proposals, negotiation.

Describe the project in detail.

Once the vendor was selected, we started to develop the design of the future application, the result has consisted in a set of wireframes. Based on wireframes it followed an updated evaluation of the initial lead time and cost of project. The development starts in May with 3 weeks loops of development and on line meetings of validation of each function.

What was the team composition?

More often 1 developer, a period of time there were 2 developers working and 1 part time Project Manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The application is very has been very recently implemented (three weeks ago) on Apple Store and Google Play

How effective was the workflow between your team and theirs?

All the team was very flexible and available to work together. We set together a frequent skype meeting, but when need to change the frequency they were very positive. The Floating Dots team has been willing to find solutions in areas where the initial design was a little imprecise. They took great care and importance to my remarks and requests

What did you find most impressive about this company?

There are several topics that impressed me : - their flexibility and reactivity to my requests - the great care given always to my remarks - the obstinacy to get the results

Are there any areas for improvement?

Thinking well, there is maybe one area : develop a thorough test plan before and during the different development phases. It will help to finish even faster

STAR RATINGS
Overall rating: 3.5
Quality: 3.5
Cost: 4.5
Schedule: 3.5
Willing to refer: 3.5

BACKGROUND

Please describe your company and your position there.

We are a software agency and we develop mobile apps. I'm the founder of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Floating Dots?

Our company hired a dedicated team from Floating Dots for a full-stack range of services: Web & Mobile development and also for the management of the project in case.

What were your goals for this project?

Our goal was to launch the product with all the features included cost efective and in the time range planned with the team and stakeholders.

SOLUTION

How did you select this vendor?

We selected Floating Dots from a list of potential candidates that we had finalized. They were the most promising and their team showed passion and dedication for the project from the very beginning. Because of this attributes plus the Quality-Price-Ratio presented and the experience, we chose to go with the Floating Dots team.

Describe the project and the services they provided in detail.

The project is an CRM software for the automotive industry, operable as a mobile application and also as a web based platform. The Floating Dots team took care of all the technical and managerial aspects of the project implementation from writing the specifications, UI/UX design, Agile focus, mobile development, web development, testing, delivery and support. The team made sure to respect the Agile methodologies and the structure of this was impecable as we moved along from sprint to sprint.

What was the team composition?

The project had 5 people involved: 4 developers (2 mobile, 2 web) and 1 project manager & tester.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Because the project launch was a success, we managed to keep our stakeholders, employees and clients happy by providing the services that this CRM offers.

How was project management arranged and how effective was it?

Project management was well organized and the person responsible was highly skilled for this position. As I mentioned earlier, they we're able to keep us informed of any change/problem/status update, keep the Agile workflow and move the project in the direction we wanted without risks and unknown factors.

What did you find most impressive about this company?

Their skilled developers and the ability to implement a well-organized workflow set them apart. We never feared about the future of this project because the communication was great and we made sure that every aspect that presented a risk wass discussed and found a solution for. The technical implementation was very good and also the support later on.

Are there any areas for improvement?

There were few times where the schedule of different calls was a bit hard to plan.

BACKGROUND

Please describe your company and position.

 I am the COO of a software company 

Describe what your company does in a single sentence.

We are an outsourcing agency from Romania

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Floating Dots to accomplish?

• Team Augmentation

SOLUTION

How did you find Floating Dots?

• Referral
• We met on some events in the past and we tried to work together in the past.

Why did you select Floating Dots over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Floating Dots were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We were looking for an agency that could provide us with 2-3 developers to complete our team for a limited period. We needed professionals who could quickly integrate into our workflow, had relevant experience in the technologies used by our team, and could effectively contribute to ongoing projects. Additionally, we wanted a flexible collaboration that would allow us to adjust resources based on project requirements and its evolution.
 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The deadline was very importan for us and the team, alongside with their team members, manage to complete it

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Overall yes. Small delays but nothing to worry about

What was your primary form of communication with Floating Dots?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

I like their transparency and the fact that we had the liberty to discuss directly with the developers. 

Are there any areas for improvement or something Floating Dots could have done differently?

Not for the moment