Drupal Development for Divinity Nonprofit
- Web Development
- $50,000 to $199,999
- Quality
- 4.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"The feedback we’ve received from users has been great."
- Other industries
- Miami, Florida
- 51-200 Employees
- Phone Interview
- Verified
Fingent Corporation developed a Drupal website and iOS and Android applications to allow OneHope users to submit and share religious video testimonials.
Both mobile applications received high ratings and reviews praising their usability. Fingent delivered excellent work, communicated consistently, and stayed within schedule and budget. The agency also impressed with by turning a conceptual enterprise solution into a viable, marketable product.
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
BACKGROUND
Please describe your organization.
OneHope is an international non-profit ministry that equips churches around the world with resources necessary for reaching children with the Bible. We work with around 100 million children every year, in 120 countries, through hundreds of thousands of churches.
What is your position?
I work in the innovation department. I focus on technology utilization, working with different developers in the field, figuring out solutions for the needs of the institution.
OPPORTUNITY / CHALLENGE
What business challenge were you trying to address with Fingent Corporation?
We needed to develop a technology platform that could be used by young people.
SOLUTION
Please describe the scope of their involvement.
Fingent Corporation developed an Android and iOS app for our organization. They also created a website, handling both the frontend and backend development. The applications help users give testimonies of how God has affected their life, walking them through what the different pieces of that testimony should be, giving them a prompt. They record that section of the story and work through the flow. At the end, the clips are merged together and uploaded to YouTube. The app also adds an audio track and publishes the video, giving users the ability to browse through them. It’s a content publishing and viewing platform. This has been our largest undertaking with Fingent Corporation but not the only one.
Before this project, we developed a smaller app for the Singapore area, which worked as a PDF viewer with a friendly interface. We had a comic book story that we wanted to show through an app. It was a minimal project that only took about a month.
We also had Fingent Corporation produce a website for one of our programs. It was focused on making stage plays and directors’ notes available to churches and schools who were looking for a Christian play. They were able to use the guided videos and scripts in order to run campaigns.
We also worked on a project called The Rescued App with Fingent Corporation. It was based on a book that we produced. We transformed it into an interactive experience, with mini games and an app version of the story.
At its peak, the team from Fingent Corporation consisted of twelve resources. I only interacted with the project managers.
The website was built using Drupal. Our app was developed using Java for the Android version and Objective-C for iOS.
How did you come to work with Fingent Corporation?
We received a few different bids for the project, and Fingent Corporation’s was the least expensive. They also seemed to have a good grasp of the project, so we went ahead and used them. We also considered a couple of developers in the US. Their services were much more expensive, and I am pretty sure that those companies outsourced their work, only acting as middlemen. I know that, when we’re working with Fingent Corporation, we’re actually talking to the people doing the development.
I met Fingent Corporation at a conference called the Mobile Ministry Forum in Orlando. Their CEO was present at the event. He is a Christian, so he is inclined to work on projects that benefit the Church. Fingent Corporation is not the only company we’ve used, but they are one of my favorites.
Could you provide a sense of the size of this initiative in financial terms?
The MyStory testimonial platform had a development cost of $110,000. The simple PDF comic book viewer cost $4,000. The interactive story app cost $38,000. I wasn’t involved in the development of the website, so I don’t know its cost.
What is the status of this engagement?
We have an ongoing relationship with Fingent Corporation.
RESULTS & FEEDBACK
Could you share any statistics, metrics or other feedback from this engagement?
The apps have been well received. We’ve had high App Store ratings and good feedback in terms of the apps doing what they were meant to do. Users have enjoyed using them.
One of our weaknesses is marketing and promotion. One of the apps (not developed by Fingent Corporation) had 11 million downloads. That success was awesome, but it was due to the fact that we were partnering with the people running the YouVersion Bible app, which has had 200 million downloads. They promoted our app, which meant a lot of downloads instantly. We haven’t seen that sort of scale with the projects we’ve run with Fingent Corporation, but it was because we don’t have a distribution network. The feedback we’ve received from users has been great, though.
How did Fingent Corporation perform from a project management standpoint?
They’ve done a thorough job in terms of project management. Fingent Corporation has delivered on time and did a great job staying within budget.
Fingent Corporation uses Jira internally, which they gave us access to. They also use Asana, which we also use internally. I enjoyed the communication flow this enabled. We also frequently use Skype with Fingent Corporation.
What distinguishes Fingent Corporation from other providers?
One of the things that I’ve liked about Fingent Corporation over other developers is that they’re good communicators. For an enterprise solution in which we have just the concept, we wouldn’t even know where to begin development. We have weekly meetings with Fingent Corporation during which we show them mockups and prototypes, getting feedback and communicating. That process is comforting.
With other developers, I’ve felt like I had to chase them down and convince them to work for me. I never knew what they were doing and I didn’t see progress on a weekly basis. Fingent Corporation always lets me know what was accomplished, what they are planning for the following week and what they need clarified. The level of communication has been high.
Is there anything Fingent Corporation could have improved or done differently?
The majority of Fingent Corporation’s developers are overseas, so the only time in which we can have meetings is early in the morning for us. Some developers from Fingent Corporation, however, do work within the US schedule.
RATINGS
-
Quality
4.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
5.0Value / within estimates
-
Willing to Refer
5.0NPS
"I recommend them all the time.
