Figma Studios

BACKGROUND

Please describe your company and position.

I am a Manager for Csgoprimeaccount

Describe what your company does in a single sentence.

Ecommerce store for games all around the world

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Figma Studios to accomplish?

• Ecommerce website to sell games
• Payment gateway integration
• Automated delivery of products

SOLUTION

How did you find Figma Studios?

Online Search

Why did you select Figma Studios over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Figma Studios were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A user friendly website that is welcoming enough for the people and shows vast amount of payment methods according to the region of the customer. It should also have a featured tab for our specials and as well as automated delivery of products. The website should also have notifications to confirm or reject orders as well as provide information regarding their orders. Our customer success team should also be notified when an item is out of stock or nearly out of stock along with when a user needs help through live chat. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Smooth order processing, no bugs during stress test, payment gateways to switch automaticallt upon changing region.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

My entire web app was delivered a month before the promised time!!

What was your primary form of communication with Figma Studios?

Virtual Meeting

What did you find most impressive or unique about this company?

Unique approach to tackle problems, extensive testing, they identified bugs before we even started testing and fixed them all in real-time, amazing support even after the deployment, they are always a text away!!

Are there any areas for improvement or something Figma Studios could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Development Manager of LA Floor Coverings

Describe what your company does in a single sentence.

We are retailers of tiles around states. We have more than 100s of distributors that work with us.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Figma Studios to accomplish?

• ecommerce store
• shopify store

SOLUTION

How did you find Figma Studios?

• Referral
• Google maps nearby search

Why did you select Figma Studios over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Figma Studios were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Shopify and ecommerce platform, ease of uploading hundreds of products, fetching data from our database and uploading on the website, provide tracking along with SLA to clients, notify on late deliveries as well as order process, make a mobile app reflecting the web app, notifications for product stock, easy to manage stock prices and updates

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful ecommerce store, prompt notification delivery and no issues faced while placing orders, store works without any bugs at all as both on mobile app and web app

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Followed timelines throughout the project, delivered right on time if not before, I made some out of contract requests that they fulfilled without any additional cost. Highly recommended

What was your primary form of communication with Figma Studios?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Figma Studios was always responsive and able to handle all queries or bugs, never disappointed us and Mark was always there for us.

Are there any areas for improvement or something Figma Studios could have done differently?

None, all perfect.