ff.next

BACKGROUND

Please describe your company and position.

I am an executive at AirBolt

Describe what your company does in a single sentence.

AirBolt is an Australian tech company that creates state-of-the-art trackers and locks to make losing things a thing of the past: their vision is to become the market leader in remote access management and asset tracking

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ff.next to accomplish?

• UX Audit
• Website redesign
• Brand facelift
• Mobile app redesign
• Rebranding
• Product & lifestyle photography
• Packaging design

SOLUTION

How did you find ff.next?

• Referral

Why did you select ff.next over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

What was the size of ff.next’s team?

25-30

Describe the scope of work in detail. Please include a summary of key deliverables.

As the tech firm already had an established presence on the market they wanted to keep the brand feeling familiar but also improve it to be more modern and up-to-date. Their initial goal was to improve their website’s conversion rate and to clearly and efficiently communicate the range of AirBolt’s products and their capabilities.

ff.next started off with a simple website redesign, however, as the work went on the scope was continuously extended with several design services, such as UX audit, brand facelift, mobile app redesign, product and lifestyle photoshoot and packaging design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improve brand feeling but keeping it familiar
• Improve website’s conversion rate Clearly and efficiently communicate the range of AirBolt’s products and their capabilities on website
• Mobile app redesign
• New packaging design

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ff.next delivered items on time and was happy to iterate several times on items that needed to be perfected.

What was your primary form of communication with ff.next?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

The distinctive design they provide can be originated from the unique mindsets and experiences of the exceptional professionals working with them. They create a unified visual language in collaboration with their partners, based on their approach.

Are there any areas for improvement or something ff.next could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the CEO of an it services company

Describe what your company does in a single sentence.

PFM application development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ff.next to accomplish?

• MVP development
• website development

SOLUTION

How did you find ff.next?

Referral

Why did you select ff.next over others?

• Referred to me
• Company values aligned

What was the size of ff.next’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create a full frontend functionality for a PFM MVP with a must-have minimum back-end support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Agile development with 21 sprint phases. Each sprint had deliverables and tested performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On time delivery, fully aligned to the agile methodology

What was your primary form of communication with ff.next?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their flexibility, IT knowledge, and speed were impressive.

Are there any areas for improvement or something ff.next could have done differently?

Corporate process-management (horizontal)

BACKGROUND

Please describe your company and your position there.

I'm the Chief Marketing Officer of Barion Payment Inc.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ff.next, and what were your goals?

We had a visual guideline of our rebranded website, but we needed someone to do the legwork. We also chose a specific headless CMS that was quite new at the time.

SOLUTION

How did you select this vendor and what were the deciding factors?

Their energy, creativity was important for us. The willingness to learn as well.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The key technology was builder.io and react.

How many people from the vendor's team worked with you, and what were their positions?

It was mainly a project manager and a developer, so overall 2.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Working together was super smooth and we always felt that both Kristof and Marci took ownership of their work. Even though we decided to use a CMS that is new on the market, the guys were very quick to learn and adapt it to our needs.”

Describe their project management style, including communication tools and timeliness.

We used emails and weekly status meetings, but also a common Teams channel.

What did you find most impressive or unique about this company?

Despite we had several iterations, they took ownership and did their best to find out how to solve issues.

Are there any areas for improvement or something they could have done differently?

They could have insisted on a better brief and timing from us. The core of the issue was rooted from us but it somewhat affected the project.