Extrovert Information Technology (EitBiz)

BACKGROUND

Please describe your company and position.

I am the Owner of Rightful Plumbers

Describe what your company does in a single sentence.

We provide plumbing repair, installation, and maintenance services for residential and commercial customers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EitBiz - Mobile App, Web & Software Development Company to accomplish?

• Develop a professional website for our plumbing business.

SOLUTION

How did you find EitBiz - Mobile App, Web & Software Development Company?

Clutch Site

Why did you select EitBiz - Mobile App, Web & Software Development Company over others?

• Pricing fit our budget
• Good value for cost

How many teammates from EitBiz - Mobile App, Web & Software Development Company were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 EitBiz helped us design and develop our plumbing service website. Their team worked on the website layout, service pages, and contact forms to make it easier for customers to learn about our services and reach us online. They also ensured the website was mobile-friendly and easy to manage from our side.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the website launch, we noticed an increase in online inquiries and service requests through the contact form. The website also loads faster and is easier for customers to navigate, which improved overall user engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The EitBiz team managed the project well and kept us updated throughout the development process. They delivered the work on time and were responsive whenever we had questions or requested small changes. Communication was smooth and professional.

What was your primary form of communication with EitBiz - Mobile App, Web & Software Development Company?

Virtual Meeting

What did you find most impressive or unique about this company?

What I liked most about EitBiz was their communication. They understood our requirements properly and were always quick to respond. The team was professional and easy to work with throughout the project.

Are there any areas for improvement or something EitBiz - Mobile App, Web & Software Development Company could have done differently?

 Overall, we had a good experience working with the team. There were a few minor delays during the project, but they communicated clearly and resolved things quickly. Apart from that, everything went smoothly.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Uwindi, an Austin-based web development agency. We create custom websites, landing pages, web applications, and offer SEO, logo, and brand design services for clients across the US.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with EitBiz - Mobile App, Web & Software Development Company?

We needed help designing and developing a mobile application that would extend our services beyond the desktop experience and make it easier for our clients to interact with us on the go. The main objectives were to give clients a simple way to submit project briefs, upload files, track project status, and communicate with our team in one place — all from their phones.We also wanted the app to streamline our internal workflow by centralizing messages and requests instead of spreading them across email, chat, and forms.

SOLUTION

What was the scope of their involvement?

EitBiz - Mobile App, Web & Software Development Company handled full-cycle mobile app development for iOS and Android. The main deliverables were native apps with client-facing features (project brief submission, file uploads, real-time project tracking, in-app messaging), an admin dashboard for our team to manage requests/statuses, push notifications for updates, and integration with our existing WordPress site for seamless data sync.They covered discovery, UI/UX design, development, testing, and App Store/Play Store deployment.

What is the team composition?

We worked with 2–5 teammates from EitBiz - Mobile App, Web & Software Development Company.

How did you come to work with EitBiz - Mobile App, Web & Software Development Company?

We found them through an online search. We chose them because they had high ratings, and their pricing fit our budget.

How much have you invested with them?

We spent $20,000.

What is the status of this engagement?

We worked together from October 2025–March 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We launched the app three weeks ago and already have 30+ active client installs. 65% of new project briefs now come through the app (vs. email before), cutting response time from 24 hours to under two hours. Our internal team reports 40% less email clutter, and we've seen a 15% uptick in repeat client logins for status tracking.We tracked the reduction in response time and email clutter manually via our shared Google Sheet log — timestamped incoming briefs (app vs. email) and first reply times. App submissions averaged 1.5 hours response (vs. 24+ hours email), measured over the first 25 requests. Email volume dropped 40% per team member’s inbox search (pre/post-app), confirmed by quick Gmail filters for "project brief" keywords.We checked the app's basic analytics dashboard (Firebase) — compared unique logins week 1 (pre-push notification reminders) vs. week 3. Repeat logins for status checks went from 40 to 46 out of 120 active users. Simple percentage calculation, plus the team noticed more "Where's my update?" pings shifting to in-app chat.

How did EitBiz - Mobile App, Web & Software Development Company perform from a project management standpoint?

They had excellent project management. They used structured Agile sprints with clear Trello boards for tasks, daily Slack standups, and bi-weekly Zoom demos. Transparent timelines and proactive issue resolution kept everything on track. They delivered the full iOS/Android apps on time (five months as scoped), with full testing and store approvals handled smoothly.Our primary form of communication was virtual meetings.

What did you find most impressive about them?

Their deep focus on practical UX for agency-client workflows was impressive. They didn't just build a flashy app but added features like instant file uploads and real-time status tracking that actually solve daily pain points. They also delivered true cross-platform consistency (iOS/Android felt native). Their project management kept the remote team feeling local despite time zones. They delivered production-ready code with zero post-launch bugs.

Are there any areas they could improve?

The project was solid overall, but they could’ve built in a basic onboarding tutorial/video for clients right from the start — we added it ourselves post-launch. There was a minor nitpick on initial wireframe iterations taking a week longer than estimated, but nothing derailed the timeline.

BACKGROUND

Please describe your company and position.

I am the Manager of RFP

Describe what your company does in a single sentence.

Mobile and Web Development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EitBiz - Software, Mobile App & Web Development Company to accomplish?

• Mobile App Development
• Web application Development

SOLUTION

How did you find EitBiz - Software, Mobile App & Web Development Company?

Referral

Why did you select EitBiz - Software, Mobile App & Web Development Company over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from EitBiz - Software, Mobile App & Web Development Company were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 I had the pleasure of working with EitBiz on a mobile and web application project and I was thoroughly impressed with their skills and professionalism. Their attention to detail and innovative solutions made the development process smooth and efficient. Vikas Dagar consistently delivered high-quality code and was always open to feedback and suggestions. I highly recommend Vikas Dagar for any mobile or web development projects and look forward to working with them again in the future.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Completion Rate
• Quality code
• Communication 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project manager Vikas displayed a remarkable level of expertise in coding and problem-solving, which greatly contributed to the success of our project. His proactive communication, attention to detail, and ability to meet deadlines made the development process smooth and efficient. 

What was your primary form of communication with EitBiz - Software, Mobile App & Web Development Company?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their proactive communication, attention to detail, and ability to meet deadlines made the process smooth and efficient.

Are there any areas for improvement or something EitBiz - Software, Mobile App & Web Development Company could have done differently?

My experience with this company thus far has been exceptionally positive.

BACKGROUND

Please describe your company and position.

I am the Owner of NeighborServe Pro

Describe what your company does in a single sentence.

NeighborServe Pro is your trusted companion for connecting with local service providers effortlessly.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EitBiz - Software, Mobile App & Web Development Company to accomplish?

• Creating a user-friendly and innovative local app

SOLUTION

How did you find EitBiz - Software, Mobile App & Web Development Company?

Online Search

Why did you select EitBiz - Software, Mobile App & Web Development Company over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

It included collaborative discussions to define project objectives. They made visually appealing designs for seamless user experience and implemented advanced features. The testing ensured bug-free functionality and compatibility across platforms. The team of EitBiz assisted in app deployment to app stores and web platforms, coordinating launch strategy. They delivered a fully functional local app for iOS and Android, intuitive UI design, feature-rich application, ongoing support post-launch. I am satisfied.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The user engagement metrics, user feedback and ratings, business adoption and growth, community impact, technical performance, and return on investment (ROI). By analyzing these outcomes, I have experienced a very good growth in our business

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive

What was your primary form of communication with EitBiz - Software, Mobile App & Web Development Company?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They impress me with their maintenance support.

Are there any areas for improvement or something EitBiz - Software, Mobile App & Web Development Company could have done differently?

I am not sure

BACKGROUND

Please describe your company and your position there.

I’m the founder of healixir, a startup that provides easy to access natural medicine through a smart device.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EitBiz - Extrovert Information Technology Pvt. Ltd.?

We needed mobile development services.

What were your goals for this project?

We wanted a fully functional IoT app that works in conjunction with our physician product.

SOLUTION

How did you select this vendor?

We found and interviewed them through a freelancer website. Their communication compared to other companies convinced us to hire them.

Describe the project in detail.

They developed an Android app that is capable of communicating with a smart device via WiFi.

What was the team composition?

We worked with various developers and a team leader.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We thoroughly tested the app, and it works incredibly well. Therefore, we’re pursuing a second phase of development with EitBiz.

How effective was the workflow between your team and theirs?

They were very communicative and efficient regarding deadlines.

What did you find most impressive about this company?

Their lightning-fast development turnaround and great communication stood out to us.

Are there any areas for improvement?

No, not that I can think of unless they’re willing to move closer to us.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of Bizit International LLC. We have a mobile application that allows businesses to book online appointments, advertise their business, and process payments.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EitBiz - Extrovert Information Technology Pvt. Ltd.?

We needed to fix and redesign our app.

What were your goals for this project?

We wanted to finish our mobile app.

SOLUTION

How did you select this vendor?

We were referred to them.

Describe the project in detail.

They fixed a series of bugs and redesigned the app.

What was the team composition?

We worked with a team of front- and backend developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They saved our project with their all-star coding. They’re professional, skillful, timely, and easy to work with.

How effective was the workflow between your team and theirs?

It was seamless.

What did you find most impressive about this company?

Their work ethic, professionalism, and skill set stood out to us.

Are there any areas for improvement?

No, not that I saw.