Exline Labs

BACKGROUND

Please describe your company and position.

I am a Director of Tommy's War

Describe what your company does in a single sentence.

Web design and development, search engine optimisation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Exline Labs to accomplish?

• Brand Refresh and Website Rebranding: Update the overall appearance and branding of Tommy's War to reflect modern aesthetics and appeal more to the target audience.
• Enhanced User Experience: Conduct UX research to inform better user interface design, making the site more intuitive and user-friendly.
• Mobile Responsiveness: Ensure the website is fully responsive across all devices, enhancing usability and accessibility on smartphones and tablets.
• Seamless Ecommerce Integration: Implement WooCommerce for robust ecommerce capabilities, integrating it with multiple third-party suppliers through the WooCommerce REST API for efficient stock and order management.
• Optimization and Performance: Develop a lightweight, efficient front-end using modern JavaScript frameworks to improve loading times and overall site performance.

SOLUTION

How did you find Exline Labs?

Online Search

Why did you select Exline Labs over others?

Great culture fit

Describe the scope of work in detail. Please include a summary of key deliverables.

Exline provided a new UX for an e-commerce site to improve the user experience for shoppers, the site was then built on the Wordpress and WooCommerce platforms and fully tested before launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased Conversion Rates: Measure improvement in the percentage of visitors who complete a purchase, indicating better user engagement and sales processes.

Reduced Bounce Rates: Track the percentage of visitors who navigate away from the site after viewing only one page, aiming for a decrease due to enhanced user experience.

Mobile Traffic Growth: Monitor the increase in the number of visitors using mobile devices, reflecting successful mobile optimization.

Customer Satisfaction Scores: Collect feedback through surveys or reviews to quantify satisfaction with the new website design and functionality.

Improved Page Load Times: Use performance analytics tools to compare page load times pre-and post-launch, targeting quicker times due to lightweight coding.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Exline were superb throughout the project. Communication was excellent and they delivered exactly as we specified at the start.

What was your primary form of communication with Exline Labs?

Virtual Meeting

What did you find most impressive or unique about this company?

Exline Labs had great communication skills and a willingness to listen, and they gave me good advice.

Are there any areas for improvement or something Exline Labs could have done differently?

The project was very smooth, it is a big website, but there were never any issues in terms of process and I was kept up to date throughout.

BACKGROUND

Please describe your company and position.

I am the MD of Trusted Recruiter Ltd

Describe what your company does in a single sentence.

Recruitment Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Exline Labs to accomplish?

• Designing a responsive and visually appealing interface for optimal UX.
• Developing a robust CMS using WordPress to facilitate easy content updates.
• Implementing SEO best practices to improve visibility and search engine rankings.
• Integrating a real-time trends tracking system for up-to-date industry insights.
• Ensuring compliance with healthcare industry regulations for data handling.
• To provide a centralized platform for job listings tailored for the healthcare industry.
• To integrate a social media feed that aggregates industry-related updates and discussions.
• To offer enhanced networking opportunities by connecting professionals through the integrated job board and social feed system.

SOLUTION

How did you find Exline Labs?

people per hour

Why did you select Exline Labs over others?

Pricing fit our budget

How many teammates from Exline Labs were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Design new responsive website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• User Engagement: Enhanced user session duration and reduced bounce rates.
• SEO Performance: Improved search engine rankings for targeted keywords.
• Content Management Efficiency: Streamlined process for publishing and updating content.
• Accessibility: Website compliance with WCAG 2.1 guidelines, ensuring accessibility for all users.
• Loading Speed: Achieved sub-second load times for improved user experience and SEO.
• Job Board Activity: Number of job listings posted, applications received, and user interactions within the job board.
• Website Traffic: Growth in overall website traffic, particularly to the job board and social feed sections, indicating enhanced user engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Completed the website as required in a very short space of time

What was your primary form of communication with Exline Labs?

Virtual Meeting

What did you find most impressive or unique about this company?

They were always available for additional help and support

Are there any areas for improvement or something Exline Labs could have done differently?

no

BACKGROUND

Please describe your company and position.

I am a Director of Commercial Software Limited

Describe what your company does in a single sentence.

Software development, implementation and support

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Exline Labs to accomplish?

• Enhance site security through best practices and WordPress-specific security plugins.
• Positive client feedback and user testimonials about the new design and functionality.
• Integrate Advanced Custom Fields (ACF) to facilitate dynamic content management from the WordPress admin panel.
• Develop custom post types to structure content for better organization and SEO performance.
• Optimize website performance by minimizing load times and leveraging caching strategies.
• Ensure compatibility with Elementor Pro for agile and user-friendly page editing.

SOLUTION

How did you find Exline Labs?

Online Search

Why did you select Exline Labs over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Exline Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design, development and deployment of a new website for an existing product.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Significant reduction in page load times, improving site performance and user experience.
• Enhanced mobile usability, evidenced by increased mobile traffic and lower bounce rates on mobile devices.
• Higher engagement metrics such as increased average session duration and pages per session.
• Improved domain authority and search engine rankings through better-structured content and SEO best practices.
• Positive feedback from the client regarding ease of content updates and site management via the WordPress admin panel.
• Reduction in security vulnerabilities and incidents, ensuring a secure browsing environment for users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent proactive project management. Everything was delivered on time, and they were very responsive

What was your primary form of communication with Exline Labs?

Email or Messaging App

What did you find most impressive or unique about this company?

Delivered the brief whilst remaining excellent value for money.

Are there any areas for improvement or something Exline Labs could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Managing Director of IDEA Data Solutions GmbH

Describe what your company does in a single sentence.

Asset management for the maritime industry 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Exline Labs to accomplish?

• Enhance the overall user experience of the Yacht Management software.
• Modernize the visual design to align with current UI/UX trends.
• Ensure consistency across all screens with a cohesive branding guide.
• Improve usability based on user feedback and audits.
• Provide detailed prototypes to assist in seamless front-end development.

SOLUTION

How did you find Exline Labs?

• Online Search
• Referral

Why did you select Exline Labs over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

A new design concept was developed in collaboration with our development and management teams for our most frequently used page. Based on feedback from both internal and external sources, the design was changed to meet market needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased user satisfaction and positive feedback on the new design.
• Reduction in user errors and navigation issues post-redesign.
• Higher engagement rates and prolonged session durations.
• Improved consistency and alignment with the updated branding guide.
• Successful implementation of the design by the development team with minimal revisions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was always followed up and deliveries were on time. The previous agreed release milestones were followed up perfectly. 

What was your primary form of communication with Exline Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The dedication to details in a complex scenario without losing the perspective for the bigger picture. Same for the reaction to feedback, let it be internal well documented feedback or external very short feedback. 

Are there any areas for improvement or something Exline Labs could have done differently?

Nothing to complain for this project

BACKGROUND

Please describe your company and position.

I am a Department Head of Advanced Bacterial Sciences

Describe what your company does in a single sentence.

Alleviate global pollution through next-generation microbial treatments. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Exline Labs to accomplish?

• Design an improved web experience by improving UX
• Implement the new website
• Optimise for SEO

SOLUTION

How did you find Exline Labs?

Referral

Why did you select Exline Labs over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Exline Labs were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

ABS redesigned its website to enhance user experience (UX), optimise for search engines (SEO), and ensure seamless performance on mobile and iPad devices. The project involved creating a detailed sitemap, wireframes, and user flows to improve navigation and usability. Key deliverables included a modern, responsive design with high-fidelity mockups and interactive prototypes, as well as robust front-end and back-end development.

The new design reflects ABS's innovative brand identity, supported by a comprehensive visual style guide. The project focussed on technical SEO improvements, such as optimising page titles, meta descriptions, and site speed. After rigorous testing and quality assurance, the website soft launched, with ongoing post-launch support provided. Training and documentation was provided to ensure ABS staff can easily manage and update the new website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The ABS website redesign project yielded significant improvements in user engagement, SEO performance, mobile optimisation, and overall design satisfaction. User feedback indicated a 90% satisfaction rate with the new design, and conversion rates for key actions increased by 25%. These outcomes collectively demonstrate the project's success in enhancing user experience, visibility, and brand perception.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Exline Labs were very professional and communicated frequently throughout the entire project. Any changes or additional requests I had were dealth with swiftly. 

What was your primary form of communication with Exline Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The speed in which the project progressed as well as the frequent communication

Are there any areas for improvement or something Exline Labs could have done differently?

N/A

BACKGROUND

Please describe your company and position.

 I am the CEO of a sports company 

Describe what your company does in a single sentence.

Not for profit sporting body

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Exline Labs to accomplish?

• Automate and streamline administrative tasks.
• Enhance user engagement and interaction.
• Ensure robust data security and compliance.
• Provide customizable branding and functionality.
• Integrate flexible payment and membership options.
• Facilitate efficient class bookings and schedules.
• Offer comprehensive student management.
• Simplify event ticketing and management.
• Ensure tools for safeguarding and incident management.
• Enhance financial management and budgeting processes.

SOLUTION

How did you find Exline Labs?

• Online Search
• Other

Why did you select Exline Labs over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Exline Labs were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We tasked for a development of a sports management portal that would allow sports clubs to oversee bookings, attendance, participant information, and auxillary functions from incident reports through to financial management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved financial transparency with enhanced accounting tools.

Reduced administrative workload by 40%.

Engagement from atleast 20% of membership base

Increased user engagement by 35% through forums and community features.

Secure data handling compliant with GDPR regulations.

Seamless class bookings and scheduling with 25% increase in class attendance.

Enhanced student tracking and management leading to 30% improvement in grade tracking.

Positive user feedback and increased client satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Almost all of the project was delivered on time. There was a slight overrun, but this was down to the excellent quality control which we had specified - as we wanted a smooth launch without bugs, rather than a rushed launch that could turn away prospective users

What was your primary form of communication with Exline Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The attention to detail is second to none, and we never felt that we couldn't keep going back and forth with the developer to share tiny or seemingly insignificant bugs or fix requests - we didn't have to worry about being constantly harassed regarding quoted pricing - the developer took in his stride small requests to really get the small details right - which made the overall project a huge success

Are there any areas for improvement or something Exline Labs could have done differently?

No - their work was brilliant, and the communication was excellent

BACKGROUND

Please describe your company and position.

 I am the CEO of a sports company 

Describe what your company does in a single sentence.

Provides insurance and regulatory oversight for sports

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Exline Labs to accomplish?

• Automate and streamline administrative tasks.
• Enhance user engagement and interaction.
• Ensure robust data security and compliance.
• Provide customizable branding and functionality.
• Integrate flexible payment and membership options.
• Facilitate efficient class bookings and schedules.
• Offer comprehensive student management.
• Simplify event ticketing and management.
• Ensure tools for safeguarding and incident management.
• Enhance financial management and budgeting processes.

SOLUTION

How did you find Exline Labs?

• Online Search
• Other

Why did you select Exline Labs over others?

• Great culture fit
• Company values aligned

How many teammates from Exline Labs were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We tasked Exline to create a bespoke management portal that was capable of a huge array of complex and unique functions based on existing processes held by our clients, along with numerous new processes required to facilitate growth. The management platform was to be cutting edge for the industry, provided first-of-their-kind systems and features. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Reduced administrative workload by 40%.
• Increased automation in administration by 70%
• Increased revenue for clients by 35%
• Increased user engagement by 35% through forums and community features.
• Improved financial transparency with enhanced accounting tools.
• Secure data handling compliant with GDPR regulations.
• Seamless class bookings and scheduling with 25% increase in class attendance.
• Enhanced student tracking and management leading to 30% improvement in grade tracking.
• Positive user feedback and increased client satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered on time and in-keeping with the SLA and ETA provided by Exline Labs. Project management was professional and well managed. We always had clear communication on key milestones. Any delays caused by technical innovation was clearly conveyed early in the discovery process which made it easy to mitigate at the point of delivery. 
All delays were reduced hugely by the Exline's teams knowledge and skill, and the innovation was largely painless. Project management was second to none.

What was your primary form of communication with Exline Labs?

Email or Messaging App

What did you find most impressive or unique about this company?

Exline Labs was able to uniquely understand the very broad brief we gave them and produce the components we needed. This included UE/UI and key functionality. Their ability to clearly explain sometimes highly complex processes in terms understood by the whole team was fantastic, and we felt comfortable sharing feedback or concerns without technical expertese in the knowledge the Exline Lab's team were understanding and genuinely wanted to help.

Are there any areas for improvement or something Exline Labs could have done differently?

No. We thoroughly believe the service received was second to none, and we've engaged the team again on numerous further ventures and will into the future. 

BACKGROUND

Please describe your company and position.

I am the Director of Oran Care

Describe what your company does in a single sentence.

Care Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Exline Labs to accomplish?

• Conduct comprehensive UX research and analysis to understand user needs and behaviors.
• Develop wireframes and prototypes to test design concepts and functionality.
• Create high-fidelity designs that align with the company's brand and user expectations.
• Develop a sustainable website using WordPress and Elementor Pro, emphasizing user-oriented design.
• Ensure the website is fully responsive and optimized for performance across all devices.

SOLUTION

How did you find Exline Labs?

Online Search

Why did you select Exline Labs over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Designed and delivered 2 websites

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased user engagement and lower bounce rates due to improved user experience.
• Higher conversion rates, such as increased inquiries or service bookings.
• Positive feedback from users and stakeholders regarding the design and functionality.
• Improved search engine rankings and visibility due to better SEO practices.
• Enhanced website performance metrics, including faster load times and higher site speed scores.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered items in the agreed timescale. Very responsive to queries. Excellent communication through project.

What was your primary form of communication with Exline Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their customer service was excellent. Supported us through the process. Understood our needs. Always encouraged feedback. 

Are there any areas for improvement or something Exline Labs could have done differently?

Not that I can think of. 

BACKGROUND

Please describe your company and position.

I am an Executive of C4 Logistics Ltd

Describe what your company does in a single sentence.

C4 Logistics is specialised in time-critical transport and customs services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Exline Labs to accomplish?

• Web design
• Ops, customer and supplier portals

SOLUTION

How did you find Exline Labs?

• Referral
• Other

Why did you select Exline Labs over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Exline Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website development 

Operations, customer, supplier portal developments

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Coded website

CMS

Security and performance optimisation 

The project was delivered on time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they responded to the project on time

What was your primary form of communication with Exline Labs?

Virtual Meeting

What did you find most impressive or unique about this company?

Easy of doing business 

Responsivness

Are there any areas for improvement or something Exline Labs could have done differently?

No we were very happy with the service provided.

BACKGROUND

Please describe your company and position.

I am the Head of Marketing & Communications of Thrive

Describe what your company does in a single sentence.

Creating biological alternatives to harsh chemicals and dangerous, manual processes

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Exline Labs to accomplish?

• Build a website

SOLUTION

How did you find Exline Labs?

Referral

Why did you select Exline Labs over others?

• High ratings
• Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

Build a website for a new brand following design guidelines but employing their UX design knowledge

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website has received a lot of praise internally and from external contacts

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered promptly and any issues were communicated

What was your primary form of communication with Exline Labs?

Email or Messaging App

What did you find most impressive or unique about this company?

Ease of communication, budget

Are there any areas for improvement or something Exline Labs could have done differently?

Not really