Elogic Commerce

BACKGROUND

Please describe your company and position.

I am the Project Manager / Business Analyst of Armacell International S.A.

Describe what your company does in a single sentence.

Our company focuses on insulation materials for technical equipment, high-performance foams for acoustic and lightweight applications, recycled PET products, next-generation aerogel technology and passive fire protection systems

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elogic Commerce to accomplish?

• Create a Single Global Customer Platform
• Enable Digital Order Placement & Management
• Increase Operational Efficiency
• Drive Revenue Growth & Digital Adoption
• Strengthen Communication & Customer Engagement
• Improve Customer Experience

SOLUTION

How did you find Elogic Commerce?

Online Search

Why did you select Elogic Commerce over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Other

How many teammates from Elogic Commerce were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for our Online Ordering System was set to cover the end-to-end customer journey from the selection of products to ordering, delivering and invoicing all in one platform. We required to build a highly sophisticated, multi-region B2B self-service portal that could operate in Thailand, Singapore, India, Spain, and further rollouts through our future expansion plan. The core challenge was the immense architectural complexity; the platform had to integrate seamlessly with our existing systems for Product Information (PIM) and our ERP for all things related to pricing, order management and invoicing. Key deliverables included:

• B2B Ecommerce Platform with customer accoutn management, storefront, order placement.
• Integrated product catalogue
• System integrations (ERP, PIM)
• Multi-country rollout and localisation support
• Future-proof capabilities to build a Customer Experience Portal

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The complexity of this integration cannot be overstated, and Elogic delivered a robust system that met our rigorous enterprise standards. Based on our extensive UAT and current rollout phase, the platform is projected to drive strong self-service adoption, effectively eliminating up to 60% of manual order entry work for our sales teams. By synchronizing invoices, shipment statuses, and pricing directly from SAP, we anticipate a 40% reduction in customer service inquiries. Furthermore, the automated approval flow drastically reduces cycle times and improves overall order accuracy.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Elogic Commerce demonstrated a structured and proactive approach to project management, maintaining regular communication and alignment through status meetings, and clearly defined next steps.
• They showed a strong understanding of ecommerce best practices and were responsive in adapting to evolving requirements, particularly in areas such as platform scope, rollout strategy, and integration considerations.
• Delivery timelines were generally aligned with project priorities, although progress depended on the complexity of integrations and internal dependencies.

Overall, Elogic responded constructively to feedback and business needs, providing guidance not only on development but also on rollout planning and go‑to‑market considerations, which contributed positively to advancing the platform and clarifying the path forward.

What was your primary form of communication with Elogic Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to solve deep technical challenges that other vendors might struggle with. The way they handled the custom multi-shipping logic and real-time ERP pricing simulation on Adobe Commerce proves their exceptional engineering capabilities. Moreover, they showed remarkable flexibility when requirements changed during the build.

Are there any areas for improvement or something Elogic Commerce could have done differently?

Given the complexity of syncing Magento, PIM, and our ERP simultaneously, there were naturally tough architectural decisions to make, but the Elogic team navigated them transparently and professionally. We are highly satisfied with the partnership and look forward to their long-term support and optimization after launch.

BACKGROUND

Please describe your company and position.

I am the SMM of ValsyDev

Describe what your company does in a single sentence.

Product Growth and Digotal Innovation Partner for funded startups and forward-thinking businesses. We help our clients design, develop,and scale modern digital products - from MVPs to market-ready platforms.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elogic Commerce to accomplish?

• Migrate from a legacy ecommerce platform to Shopify Plus
• Improve product discovery and storefront UX
• Streamline backend integrations

SOLUTION

How did you find Elogic Commerce?

Shopify Plus directory

Why did you select Elogic Commerce over others?

• Referred to me
• Strong Shopify Plus expertise and consultative approach

How many teammates from Elogic Commerce were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Elogic Commerce handled the Shopify Plus migration end-to-end -storefront development, UX/UI redesign, catalog restructuring, SEO migration support, and B2B ecommerce functionality. They migrated thousands of products and digital assets from the legacy platform into Shopify, redesigned the navigation and filtering experience, and improved product pages to make it easier for customers to find and compare products. The team also helped streamline integrations with backend systems, including ERP-related workflows for product and operational data. A large part of the project focused on UX/UI improvements and SEO preservation during the migration process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered measurable improvements across both ecommerce performance and internal operations. Within six months after launch, web revenue increased by 17.3% year-over-year, online order volume grew by 14%, and average order value increased by 5.9%. The new UX/UI and catalog structure significantly improved product discovery and navigation for customers. At the same time, consolidating product data and assets into Shopify simplified content and catalog management internally. The migration also successfully preserved SEO visibility while improving site performance metrics and overall usability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I appreciated the level of ownership the team brought to the project. They were responsive, transparent about timelines and risks, and consistently focused on finding solutions rather than escalating problems.

What was your primary form of communication with Elogic Commerce?

Email or Messaging App

What did you find most impressive or unique about this company?

I think it is an aproach to balance technical execution with a strong understanding of ecommerce strategy and customer experience.They helped improve the usability of the platform in ways that had a direct impact on performance metrics after launch.

Are there any areas for improvement or something Elogic Commerce could have done differently?

Nothing major. Like with any large implementation, there were moments where timelines shifted slightly as new requirements surfaced, but the team handled those situations well.

BACKGROUND

Please describe your company and position.

I am the Director of Web Development of MSP Design Group

Describe what your company does in a single sentence.

Sales and marketing of promotional products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elogic Commerce to accomplish?

• We needed a centralized architecture capable of supporting complex B2B logic, multi-store management, and deep ERP/PIM/CRM integration - specifically with NetSuite, which drives our entire business architecture. We hired Elogic for a risk-managed replatforming to migrate our complex client portals to Adobe Commerce (Magento) and to build an ecosystem that could scale effortlessly.

SOLUTION

How did you find Elogic Commerce?

Referral

Why did you select Elogic Commerce over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Elogic Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We operate a large portfolio of client storefronts. While we use platforms like Shopify for our simpler, standard sites, our more demanding clients required a level of customization that outgrew those platforms. We needed a centralized architecture capable of supporting complex B2B logic, multi-store management, and deep ERP/PIM/CRM integration - specifically with NetSuite, which drives our entire business architecture. We hired Elogic for a risk-managed replatforming to migrate our complex client portals to Adobe Commerce (Magento) and to build an ecosystem that could scale effortlessly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The system Elogic built is a true enterprise growth engine delivering clear business outcomes. Thanks to the custom "site builder," we can now launch a new, fully personalized B2B client site in just 1 to 2 weeks, down from our previous 4 to 5 weeks, driving incredible self-service adoption for our internal team. By automating the transmission of design PDFs to the printing vendors, we’ve seen a massive improvement in order accuracy and a significant cycle-time reduction, completely streamlining our operational efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Elogic’s responsive, transparent communication and strong project management and expectation-setting are standout qualities. They don't just execute tasks; they act as true partners. Their structured governance acted as risk reduction, not bureaucracy, ensuring everything stayed on track.

What was your primary form of communication with Elogic Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to solve deep architectural challenges with NetSuite, combined with their flexibility when requirements changed. They are always supportive, get things done, and maintain open communication no matter how complex the technical hurdle.

Are there any areas for improvement or something Elogic Commerce could have done differently?

Managing 18 distinct sites with customized ERP syncs naturally comes with a steep learning curve for our internal team. However, Elogic’s long-term support and optimization after launch have been phenomenal, providing the documentation and hands-on help we needed to master the new ecosystem.

BACKGROUND

Please describe your company and position.

I am the CEO of DevHandler

Describe what your company does in a single sentence.

DevHandler is a software development company specializing in Adobe Experience Manager (AEM) and Adobe Experience Cloud, delivering scalable, high-performance digital experience solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elogic Commerce to accomplish?

• B2B self-service portal

SOLUTION

How did you find Elogic Commerce?

• Online Search
• Referral

Why did you select Elogic Commerce over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Elogic Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Discovery phase - Elogic mapped the client's procurement workflows, ERP data architecture, buyer hierarchy, and integration touchpoints in detail before development began. That upfront investment eliminated costly misalignments and gave us confidence the build would reflect real operational needs. B2B portal development - custom storefront build with multi-tier account structures, buyer role permissions, and a self-service ordering interface designed for wholesale procurement workflows. Microsoft Dynamics 365 integration - bidirectional real-time sync covering inventory levels, order status, customer account data, and contract pricing. Not a standard API connection but a deep integration reflecting the client's specific data model and pricing logic. Contract pricing logic - custom pricing rules based on buyer account type, volume thresholds, and contract terms synced directly from Dynamics 365. UX and design - the self-service portal was optimized for B2B buyers - quick reorder, bulk ordering, and account management. Post-launch support - platform stabilization, performance optimization, and proactive problem-solving as the client scaled operations. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Order errors dropped and fulfilment sped up by around 30% after launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellently. Communication was clear and proactive throughout - we always understood project status, risks, and next steps. Their project manager maintained clear visibility into milestones, risks, and dependencies. When requirements evolved mid-project - which on a B2B implementation of this scale is inevitable - Elogic was flexible and solutions-oriented, explaining the impact, proposing alternatives, and keeping things moving without unnecessary friction. Their governance structure felt like risk management rather than bureaucracy - structured enough to prevent surprises, lean enough to stay efficient.

What was your primary form of communication with Elogic Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to handle genuine ERP integration complexity stood out. The Dynamics 365 integration required deep understanding of our client's data architecture, custom pricing logic, and procurement workflow - it was not a templated connection. Elogic's integration specialist knew the platform well and navigated the complexity without creating delays. Combined with their B2B commerce expertise - account hierarchies, contract pricing, self-service portal logic - this was exactly the kind of delivery partner we needed for a high-stakes enterprise engagement. For a project of this complexity, they delivered strong value for money because their process lowered risk and improved execution quality.

Are there any areas for improvement or something Elogic Commerce could have done differently?

Nothing that materially impacted delivery

BACKGROUND

Please describe your company and position.

I am the Head of Business Development

Describe what your company does in a single sentence.

We are a Magento-focused e-commerce development agency that helps retailers design and deliver complex commerce implementations. Our team helps clients design scalable commerce architectures and coordinate delivery partners to ensure new platforms integrate properly with ERP, product data, and operational systems

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elogic Commerce to accomplish?

• To match client's expectation and provide them with the high-level service

SOLUTION

How did you find Elogic Commerce?

• Online Search
• Referral

Why did you select Elogic Commerce over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Elogic Commerce were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Elogic implemented the Shopify Plus D2C storefront and designed the integration architecture connecting it with Microsoft Dynamics 365 and the Plytix PIM platform. They also supported integration with COLECT for wholesale operation. 
Their work included storefront development, multi-market configuration, and building an integration layer to synchronize product data, pricing, inventory, and order flows across systems. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new architecture significantly improved operational efficiency and data consistency across systems. Data synchronization between the ERP, PIM, and commerce platforms now achieves around 99.8% consistency, while improved product data workflows reduced manual catalog management effort by approximately 40%. Inventory accuracy also improved across both D2C and B2B channels, reducing the risk of overselling.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was reliable and predictable. We always had a clear understanding of timelines, risks, and priorities, which made it easy to coordinate work across multiple teams.

What was your primary form of communication with Elogic Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I'd say their understanding of how ecommerce platforms interact with operational systems. Connecting Shopify Plus, Microsoft Dynamics 365, and Plytix required careful planning around data ownership and synchronization. Elogic approached those integration challenges methodically and delivered a solution that works reliably across both the D2C and B2B environments.

Are there any areas for improvement or something Elogic Commerce could have done differently?

Nothing significant comes to mind. They've achieved the objectives we set at the beginning

BACKGROUND

Please describe your company and position.

I am the CEO of Claspo

Describe what your company does in a single sentence.

Claspo helps eCommerce marketers turn existing Shopify traffic into high-intent opt-ins and sales through personalized, behavioral-triggered popups and widgets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elogic Commerce to accomplish?

• Build a proper Shopify Plus B2B portal with custom account structures and wholesale pricing logic.
• Integrate the storefront reliably with the client's CRM.
• Implement a clean custom event tracking layer that Claspo's behavioral triggers could actually rely on. This point was non-negotiable for us - if the data layer was wrong, our product would continue underperforming regardless of everything else.

SOLUTION

How did you find Elogic Commerce?

• Online Search
• Referral

Why did you select Elogic Commerce over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Elogic Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Discovery phase - before writing a single line of code, Elogic mapped the full integration architecture: how data would flow between Shopify, the CRM, the marketing automation stack, and Claspo. That upfront clarity eliminated the integration surprises that typically surface two weeks after launch.
• Shopify Plus B2B portal - custom storefront with multi-tier account structures, buyer role permissions, and a self-service ordering interface built for wholesale workflows.
• CRM integration - bidirectional real-time sync covering customer account data, order history, and contract pricing pulled directly from the CRM.
• Custom event tracking layer - a clean, reliable behavioral data layer specifically designed for Claspo's popup targeting logic - not a workaround, a proper implementation.
• Wholesale pricing logic - contract-based pricing rules synced from CRM based on buyer account type and volume thresholds.
• Post-launch support - platform stabilization, performance optimization, and proactive problem-solving as the client scaled.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results were immediate and measurable. Claspo's popup campaigns went from misfiring to delivering 3x higher opt-in rates - directly attributable to the clean event tracking layer Elogic built. The client's manual order workload dropped by 55% once the CRM integration eliminated manual processing. 
Repeat wholesale orders increased by 25% in the first quarter post-launch, and B2B landing page conversion improved by 28%. For us as a tool provider, the most meaningful metric was that our product finally worked the way it was designed to - because the infrastructure underneath it was built properly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellently. Communication was clear and proactive throughout - we always understood project status, risks, and next steps. Their project manager maintained visibility into milestones and dependencies throughout. When requirements shifted mid-project - particularly around the event tracking specification - Elogic was flexible and solutions-oriented, presenting options clearly and keeping delivery on track without disruption. 
Their governance structure felt like risk management rather than bureaucracy - structured enough to prevent surprises, lean enough to stay efficient. They used Slack for day-to-day collaboration, which kept communication accessible throughout the engagement.

What was your primary form of communication with Elogic Commerce?

Virtual Meeting

What did you find most impressive or unique about this company?

Their understanding that a Shopify store doesn't exist in isolation. Most agencies think about the storefront. Elogic thought about the entire technology ecosystem - how data flows between systems, how integrations affect downstream tools, and how architectural decisions made during development impact everything built on top of the platform. 
For a company like Claspo whose product depends entirely on clean behavioral data, that systems-level thinking was the difference between a project that worked and one that looked good but underperformed. Combined with strong B2B commerce expertise and direct access to leadership when it mattered, this genuinely felt like a partnership rather than a vendor engagement. 
For a project of this complexity, they delivered strong value for money because their process lowered risk and improved execution quality.

Are there any areas for improvement or something Elogic Commerce could have done differently?

Nothing that affected the outcome.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of Global Staffing Support (GSS). We're a full-service remote staffing partner for European companies. Rather than just finding candidates, we own the entire employee lifecycle — recruiting, onboarding, back-office operations, and retention — so our clients can scale without building those functions in-house.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Elogic Commerce?

The client relied heavily on manual order handling through email and internal tools. Distributors had limited visibility into product availability and pricing, which created delays and operational inefficiencies. The objective was to introduce a digital ordering system that would allow distributors to browse products, check inventory, and submit orders online while keeping the entire process synchronized with the company’s ERP-driven operational workflows. Because pricing, customer data, and order management were controlled through Dynamics 365, the platform required a reliable integration architecture to maintain data consistency across systems.

SOLUTION

What was the scope of their involvement?

Elogic was responsible for a new B2B ecommerce ordering platform built on Adobe Commerce (Magento). Their team handled the platform development and designed the integration architecture connecting the storefront with Microsoft Dynamics 365. The scope included building the distributor ordering portal, implementing account-based access and pricing rules, and synchronizing product data, inventory levels, and order flows between the ecommerce platform and the ERP system. The UI was developed from scratch based on UX concepts defined during the strategy phase to support fast ordering, repeat purchases, and efficient procurement workflows for wholesale buyers.

What is the team composition?

The project involved a Business Analyst coordinating requirements, a Solution Architect overseeing the platform design, 3 Backend and 1 Frontend Adobe Commerce developers responsible for implementation, a designer working on the user interface, and DevOps engineers supporting the deployment environment.

How did you come to work with Elogic Commerce?

Elogic is widely recognized as a top B2B ecommerce development company and is often recommended for integration-heavy commerce projects. Their track record building B2B platforms and connecting them with operational systems gave us confidence they could handle the technical complexity of this project.

What is the status of this engagement?

We started working with them in August 2025, and our engagement is ongoing. The client continues working on incremental improvements as the business grows.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The introduction of the portal significantly simplified the ordering workflow for distributors and reduced the amount of manual work required internally. With the ecommerce platform connected directly to Microsoft Dynamics 365, product information, pricing, and order data now remain synchronized across systems. Data consistency between platforms is maintained at roughly 99.8%, while improved product information workflows reduced manual catalog management work by around 40%.

How did Elogic Commerce perform from a project management standpoint?

Project management has been reliable and predictable. We always have a clear understanding of timelines, risks, and priorities, which has made it easy to coordinate work across multiple teams. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Elogic Commerce's experience with B2B e-commerce has been noticeable throughout the project. The ordering workflows, account structure, and pricing logic have been designed with real distributor purchasing behavior in mind, which has made the final solution practical for everyday use.

Are there any areas they could improve?

From our perspective, the engagement has met the expectations we had going into the project. The platform has delivered the functionality the client needed, and the collaboration between teams has remained productive throughout the implementation.

BACKGROUND

Introduce your business and what you do there.

I’m a project manager at TalentsToday, a digital transformation agency helping mid-market retailers modernize their tech stack. I lead client delivery, making sure the right specialists are involved at every stage of a project.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Elogic Commerce?

One of our retail clients needed a full migration to Salesforce Commerce Cloud (SFCC) — it wasn’t a straightforward project. Their existing store was outdated, hard to manage, and completely disconnected from their ERP. We needed a partner with real hands-on SFCC experience who could handle complexity without handholding. That’s where Elogic Commerce came in.

SOLUTION

What was the scope of their involvement?

Elogic Commerce has provided full SFCC implementation, including storefront setup, catalog and pricing configuration, customer account functionality, and a full ERP integration for automated order and inventory sync. The scope has evolved a few times during the project as the client’s requirements have become clearer. Each time, Elogic Commerce has been transparent about what the change means for the timeline and budget, and we’ve worked through it without drama. The team has also handled performance optimization.

After the main implementation phase, Elogic Commerce ran training sessions with the client’s merchandising and operations teams ahead of the go-live. The training was tailored to how they’ll actually use the platform day-to-day, not generic walkthroughs. The plan is to keep Elogic Commerce on in a support capacity post go-live as well.

What is the team composition?

We’ve worked with 2–5 teammates from Elogic Commerce.

How did you come to work with Elogic Commerce?

We found them on Clutch. We chose them over other options because they had high ratings, their pricing fit our budget, and they were a great culture fit.

How much have you invested with them?

We’ve spent between $50,000 and $199,999.

What is the status of this engagement?

We started working with them in November 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The ERP integration has eliminated manual order processing entirely. The client’s operations team was spending a significant chunk of their week on that before. The merchandising team can now manage the catalog, pricing, and promotions independently without involving developers, which was one of the core goals from the start. Page load performance is also noticeably better compared to the old platform. We’re still in the final stages, but the results are already visible, and the client is happy with where things are heading.

We haven’t done a formal audit yet, but from what the client’s team has shared informally, order processing that used to take a few hours of manual work per day is now handled automatically. The operations team has already noticed the difference in their daily workload. On the performance side, we ran speed tests comparing the old platform and the new one during UAT, and the improvement was significant.

How did Elogic Commerce perform from a project management standpoint?

Overall, their project management is solid. We’ve had weekly syncs throughout the project, and our questions rarely go unanswered for long. What I’ve appreciated most is that when things get complicated mid-project — scope questions, timeline pressure — the project manager stays reachable and deals with issues directly rather than going quiet. That’s not something you can take for granted.

We communicate via virtual meetings.

What did you find most impressive about them?

Honestly, how they handle the harder moments is impressive. It’s easy to work well with a client when everything is smooth; the real test is when the scope shifts or timelines get tight. Elogic Commerce stays communicative, deals with issues directly, and doesn’t oversell what’s realistic. SFCC max’s knowledge is a big part of why the technical side goes smoothly — he flagged a data mapping issue early that would have been genuinely painful to fix post-launch.

Are there any areas they could improve?

There’s nothing major they need to improve. If anything, their availability can be tight given how in-demand they are, but that’s a good sign.

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of Smarttek Solutions

Describe what your company does in a single sentence.

Smarttek Solutions is a US-based custom software development company with a strong focus on IoT & AI development, web development, as well as the implementation and customization of custom CRM solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elogic Commerce to accomplish?

• - Conduct a strategic review of our current Shopify setup
• - Identify weak points in the conversion flow and UI/UX
• - Improve overall site performance and SEO
• - Provide actionable recommendations to boost conversions
• - Help with integration between Shopify and our internal systems

SOLUTION

How did you find Elogic Commerce?

Referral

Why did you select Elogic Commerce over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Elogic Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Elogic did a full review of our Shopify store and showed us what could be improved. They looked into how fast the site loads, how users behave on it, and how well everything was set up for SEO.

They shared a clear list of things we should fix or change - from design tweaks to better product filters and checkout flow. We also got SEO tips and help with connecting Shopify to some of our internal systems.

Overall, they gave us a clear action plan to make the store faster, easier to use, and better optimized for search.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After applying their recommendations, we saw a noticeable boost in conversion rates and faster page loading times, especially on mobile. Bounce rate went down, and users spent more time on the site.

Organic traffic also improved thanks to the SEO fixes. On top of that, the integration with our internal systems helped us work more efficiently behind the scenes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We always knew what stage things were at, and they delivered everything on time. Communication was easy - they were quick to respond and open to feedback.

If we had questions or needed clarification, they were always ready to jump on a call or explain things in detail. It felt like they cared about helping us improve the store.

What was your primary form of communication with Elogic Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We really liked how clear and actionable their advice was. Nothing felt generic - everything was specific to our store and supported by real data.

Are there any areas for improvement or something Elogic Commerce could have done differently?

Overall, we had a great experience. We’d definitely work with them again.

BACKGROUND

Introduce your business and what you do there.

I’m the CMO of Dorina, a lingerie company. We sell underwear in the European market and are a wholesale brand.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Elogic Commerce?

We needed help with developing and maintaining our Shopify website.

SOLUTION

What was the scope of their involvement?

Elogic Commerce has developed, maintained, and hosted our Shopify website. When I joined the company, the website had already been developed from scratch, but we decided to revisit the design and functionality. We've given Elogic Commerce guidelines for the design, and they've rolled it out on different pages.

Elogic Commerce has adapted all the work to our new requirements. The end customer can look at the different products, select one, and buy it. Elogic Commerce has used Figma for the design.

What is the team composition?

The team consists of a designer and a developer. They're in contact with our project manager.

How did you come to work with Elogic Commerce?

Elogic Commerce was already working with us when I joined the company.

How much have you invested with them?

We've spent around €80,000.

What is the status of this engagement?

We've been working together since November 2023, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website has only been live for one month, so it's too early to see results. Elogic Commerce has been through a lot of changes, and they've been rebriefed at least three to four times. The team has managed to be very positive and helpful in the way they've handled the platform's development. Elogic Commerce is always solution-driven, and their prices are reasonable for what they deliver.

How did Elogic Commerce perform from a project management standpoint?

Elogic Commerce constantly meets deadlines and stays on budget. We communicate via daily emails and have weekly calls. The relationship is smooth, and we recommend them as a development agency.

What did you find most impressive about them?

We're impressed with Elogic Commerce's agility.

Are there any areas they could improve?

They could put a bit more value on the design and artistic direction side. Elogic Commerce is amazing in execution and coming up with solutions for UX, but they could be a bit more elevated in terms of artistic direction and design.

Do you have any advice for potential customers?

Elogic Commerce will deliver exactly what you ask them to. If you need them to come up with alternatives or suggestions, you need to ask them for it. Otherwise, they won't push you in any way.