Elogic Commerce

BACKGROUND

Please describe your company and position.

I am the CEO of Web Help Agency

Describe what your company does in a single sentence.

We are specialise in Wordpress website development. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elogic Commerce to accomplish?

• Consult on migrating the website to the Hyvä platform
• Provide guidance on UX improvements for a more user-friendly and intuitive interface
• Advise on optimizing Core Web Vitals to enhance SEO and overall website performance
• Support a smooth transition with minimal disruptions to website functionality

SOLUTION

How did you find Elogic Commerce?

• Online Search
• Clutch Site

Why did you select Elogic Commerce over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Elogic Commerce were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Elogic Commerce provided consulting services to help with migrating the website to the Hyvä platform for our client. The main focus was on improving performance, enhancing the user experience, and optimizing Core Web Vitals. They guided the implementation process, offering best practices and recommendations to ensure a smooth transition with minimal disruptions.

Elogic advised on data migration strategies to keep all essential website functionality intact. They also provided insights on backend integration and testing approaches to make sure everything ran smoothly post-migration.

The key contributions included strategic recommendations for Hyvä migration, UX enhancements, and performance optimization - helping create a more efficient and user-friendly website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a significant improvement in site speed and user experience, with page load times decreasing by over 30%. Additionally, the migration to Hyvä reduced ongoing maintenance costs and improved the ability to scale the site effectively, contributing to better overall performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

4o mini

What was your primary form of communication with Elogic Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Focus on continuous improvement - they constantly suggested ways to enhance the project, even beyond the original scope

Are there any areas for improvement or something Elogic Commerce could have done differently?

The experience was very positive.

BACKGROUND

Please describe your company and position.

I am the COO of an IT services company 

Describe what your company does in a single sentence.

Increase the efficiency of digital projects

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elogic Commerce to accomplish?

• Develop a Shopify store from scratch
• Implement core e-commerce functionalities
• Integrate shipping providers for optimized order fulfillment

SOLUTION

How did you find Elogic Commerce?

Referral

Why did you select Elogic Commerce over others?

• Close to my geographic location
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Elogic Commerce were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Elogic Commerce to build the Shopify store from scratch, creating a modern, high-performance shopping experience. They handled everything from backend development to frontend design, ensuring the site was both functional and visually appealing.

Beyond the core e-commerce features, they also handled integrations with shipping providers to streamline order fulfillment and connected the store with an ERP system to improve inventory and operations management.

The collaboration was smooth from start to finish, with clear communication, regular updates, and quick solutions to any challenges. Thanks to their expertise and structured approach, the entire development process was efficient, and the final result exceeded our expectations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to the successful launch of a fully operational Shopify store with a user-friendly design. The site delivered strong performance, ensuring quick load times and smooth navigation. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Elogic Commerce’s project management felt more like a partnership than a typical vendor-client relationship. When our needs shifted or new ideas emerged, they responded with agility and creativity.
It was a refreshing experience where their proactive approach made the entire process feel effortless on our end.

What was your primary form of communication with Elogic Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to anticipate challenges and proactively solve them was unique - it wasn’t just about getting the job done, but about getting it done right.

Are there any areas for improvement or something Elogic Commerce could have done differently?

Elogic Commerce exceeded our expectations in every aspect of the project, from research to execution.

BACKGROUND

Please describe your company and position.

I am the Business Assistant of Komanda

Describe what your company does in a single sentence.

‘Komanda - one of the leading agencies specialising in WordPress development 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elogic Commerce to accomplish?

• - Improve Core Web Vitals metrics to enhance overall site performance.
• - Improve Core Web Vitals metrics to enhance overall site performance.
• - Optimize the website to improve user experience and conversion rates.
• - Address backend inefficiencies affecting site responsiveness.

SOLUTION

How did you find Elogic Commerce?

Recommendation

Why did you select Elogic Commerce over others?

• High ratings
• Great culture fit
• Referred to me

How many teammates from Elogic Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Elogic Commerce carried out a full-scale optimization of our client’s website to improve its performance and overall user experience. They focused on several key areas, including frontend improvements, backend enhancements, and database optimization. 

Their team optimized scripts and assets, implemented modern image formats, and improved loading speed. They also set up an advanced caching system using Full Page Cache (FPC) and a CDN, which helped reduce load times. Additionally, they worked on backend and database optimization, making the website more responsive and efficient. 

As a result, the site became noticeably faster, providing a smoother experience for users and improving conversion rates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As a result of Elogic Commerce’s work, the website’s overall performance improved significantly. Load times decreased, making the site faster and more responsive. Key web performance metrics showed noticeable progress, leading to a better user experience. These optimizations also contributed to improved engagement and higher conversion rates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Elogic Commerce handled the project with a well-organized and professional approach. They set clear milestones, kept us informed at every stage, and adapted quickly to any challenges that arose. Communication was seamless - whenever we had questions or needed adjustments, their team was quick to respond with well-thought-out solutions. Most importantly, they delivered everything on time without compromising quality, making the entire process smooth and efficient.

What was your primary form of communication with Elogic Commerce?

Virtual Meeting

What did you find most impressive or unique about this company?

They went beyond the scope of just fixing issues - they truly thought about the long-term impact and how to make the site not just functional but optimized for future growth. Their focus on providing tailored, sustainable solutions made them stand out as a partner, not just a service provider.

Are there any areas for improvement or something Elogic Commerce could have done differently?

No. We are satisfied with their work and how they handled the entire process.

BACKGROUND

Please describe your company and position.

I am the Head of Business Development of Honeycomb Software

Describe what your company does in a single sentence.

Honeycomb Software is a global one-stop shop for startups, scale-ups, SMBs, and enterprises. We provide consulting, auditing, and full-cycle development services, assisting with new software projects - such as startups from the cohorts of Google for Startups and Techstars - and driving the digital transformation of existing solutions, as exemplified by our work with the biggest tech giants.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elogic Commerce to accomplish?

• Upgrade and optimize the Adobe Commerce platform
• Enhance user experience across the site, including navigation, checkout, and account management
• Implement new features to meet client-specific needs

SOLUTION

How did you find Elogic Commerce?

Referral

Why did you select Elogic Commerce over others?

• Great culture fit
• Referred to me

How many teammates from Elogic Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Elogic Commerce supported us throughout the project by providing a full range of Magento development services for our client's website. They handled the platform upgrade, ensuring everything was compatible and stable, while also redesigning key elements to improve functionality and the overall user experience. Their team implemented new features tailored to the client's needs, optimized the site’s architecture, and managed a smooth deployment. From the initial setup to the final delivery, they ensured everything was completed efficiently and professionally.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The redesigned elements like the header, footer, and checkout process improved the overall user experience, making navigation easier and interactions quicker. The platform upgrade and optimizations resulted in better site speed and stability. Additionally, the new features, like advanced search and product reviews, have been well-received and are actively used by customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They provided us with detailed updates regularly, which kept us informed and gave us confidence that everything was on track. The team was always available and responsive to our needs, addressing any questions or concerns promptly. Thanks to their efficient communication and organization, we were able to meet all deadlines as planned.

What was your primary form of communication with Elogic Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their team demonstrated a strong understanding of the platform, handling complex customizations and optimizations with ease. Their knowledge and experience with Magento really set them apart and were key to the success of the project.

Are there any areas for improvement or something Elogic Commerce could have done differently?

There isn’t much to mention in terms of areas for improvement. The team handled everything well, and the project was completed as expected.

BACKGROUND

Please describe your company and position.

I am the CEO of K&Z Design

Describe what your company does in a single sentence.

UX UI Design

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elogic Commerce to accomplish?

• - Conduct a technical audit of our clients’ existing websites
• - Ensure websites meet modern e-commerce standards and perform efficiently
• - Identify and address technical issues that could impact our design implementations
• - Provide platform recommendations to support seamless design and functionality integration

SOLUTION

How did you find Elogic Commerce?

• Online Search
• Clutch Site

Why did you select Elogic Commerce over others?

• High ratings
• great expertise

How many teammates from Elogic Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Elogic Commerce and hired them to support the technical side of our projects. Their main focus was auditing some of our clients’ e-commerce websites to make sure they were running smoothly and met current standards. We also used their expertise to recommend the best e-commerce platforms, ensuring our designs could be implemented without any technical roadblocks. Elogic also helped us plan integrations, making sure our design ideas matched the capabilities of the platforms we chose, so everything came together seamlessly.
They delivered detailed audit reports, platform suggestions, and consulting sessions that helped us tackle challenges and ensure our designs could be implemented smoothly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After a technical audit and implementing their suggestions, we noticed clear improvements in speed and overall performance. The integration of platforms like Magento and Shopify was handled smoothly, without any technical problems, and fit well with our design goals. Their recommendations also made our websites easier to update and improve in the future, both in terms of technical setup and user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were responsive to our needs, providing clear explanations and offering practical solutions to any challenges we faced. Communication was always timely, and they made sure to address any questions or concerns promptly.

What was your primary form of communication with Elogic Commerce?

Email or Messaging App

What did you find most impressive or unique about this company?

The ability to offere strategic advice that was perfectly balanced in design and technology was truly one of a kind and incredibly valuable

Are there any areas for improvement or something Elogic Commerce could have done differently?

This time, there was nothing that particularly raised any concerns. 

BACKGROUND

Please describe your company and position.

I am the Head of Product Delivery of 8allocate

Describe what your company does in a single sentence.

Software Development 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elogic Commerce to accomplish?

• - Preparing precise project estimates for various client requests.
• - Developing detailed technical proposals.
• - Consulting on technical solutions to ensure alignment with client needs.

SOLUTION

How did you find Elogic Commerce?

Referral

Why did you select Elogic Commerce over others?

• High ratings
• Referred to me
• Deep understanding of e-commerce project needs

How many teammates from Elogic Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Elogic Commerce worked closely with us to provide thorough pre-sales support. They handled the creation of detailed estimates and proposals across a range of project types, conducting in-depth business analysis to ensure each proposal met specific client needs. Their team reviewed client requirements, explored multiple technical solutions, and helped us present the best options to our clients. Key deliverables included project estimates, technical proposals, and client consultations that helped us respond more effectively to RFPs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to Elogic Commerce, we improved our response times and accuracy in handling pre-sales requests. The estimates and technical proposals they developed helped us secure several new projects and boosted client confidence in our approach.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They consistently delivered estimates, proposals, and recommendations on time, even for complex projects. They were responsive to our needs, proactive in addressing questions, and flexible in adapting to last-minute changes.

What was your primary form of communication with Elogic Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They bring both technical expertise and an understanding of business needs, which made their recommendations highly practical and impactful. Their team has been professional, detail-oriented, and proactive, allowing us to improve our pre-sales process significantly. We’re looking forward to future projects together.

Are there any areas for improvement or something Elogic Commerce could have done differently?

Overall, our experience was very positive. One area for improvement could be expanding their availability during peak project periods to keep up with our evolving needs.

BACKGROUND

Please describe your company and position.

I am the Marketer of Elit-Web

Describe what your company does in a single sentence.

We provide tailored digital marketing services to increase traffic, boost brand visibility, and maximize conversions for businesses

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elogic Commerce to accomplish?

• Conduct an audit of our clients' e-commerce websites
• Improve overall website performance
• Optimize UX/UI to increase user engagement and conversions
• Implement SEO best practices to enhance search engine rankings

SOLUTION

How did you find Elogic Commerce?

Referral

Why did you select Elogic Commerce over others?

• High ratings
• Close to my geographic location
• Referred to me
• Strong reputation

How many teammates from Elogic Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Elogic Commerce began by conducting a comprehensive audit of our clients' e-commerce platforms. Their team reviewed site load times, mobile responsiveness, and SEO readiness. After presenting their findings, they implemented several technical optimizations, including speeding up page load times and enhancing the user interface to improve conversions.

They also helped us apply industry-standard SEO practices. By the end of the project, our clients’ sites were running faster, had better mobile experiences, and showed improved conversion rates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a significant 30% improvement in page load speed, which directly contributed to higher conversion rates. Additionally, mobile responsiveness was greatly improved, leading to an increase in mobile sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Elogic Commerce delivered everything on time, keeping us informed through regular updates and quickly addressing any concerns that arose.

What was your primary form of communication with Elogic Commerce?

Virtual Meeting

What did you find most impressive or unique about this company?

Their in-depth knowledge of e-commerce optimization and their ability to proactively offer solutions made them stand out. I am really satisfied with their attention to detail in both performance and UX.

Are there any areas for improvement or something Elogic Commerce could have done differently?

Everything was excellent, and we’re excited to continue working with them. No areas for improvement at this time.

BACKGROUND

Introduce your business and what you do there.

I'm the CMO of a company that manufactures scales, balances, and weighing equipment and sells them through distribution. We're a global organization, and I run the US division.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Elogic Commerce?

We were looking to improve automation with our distributors and dealers through a website, so we needed to create an e-commerce site. We had started this project with a different developer, but that engagement didn't work out very well, so we reached out to Elogic Commerce.

SOLUTION

What was the scope of their involvement?

Elogic Commerce has designed and developed a completely new e-commerce website for us. Initially, we had a couple of meetings with them before starting the process of developing this website. As for the technology stack the team has used Magento for the CMS. Although the project has required some design work, the main framework was already in place before Elogic Commerce joined.

This website is a global e-commerce site, so it has multiple storefronts, payment methods, and shipping methods. Given that we sell our products through distribution, we have different customer groups. Even our end customers can go to this site and order spare parts for their equipment as well.

What is the team composition?

We've worked with around six teammates from Elogic Commerce, including an account manager, a project manager, a frontend developer, a backend developer, some QC engineers, and a DevOps engineer.

How did you come to work with Elogic Commerce?

We found them on Google. At the time, we looked at a lot of developers, and Elogic Commerce seemed to be the best option.

How much have you invested with them?

We've spent around $150,000.

What is the status of this engagement?

We've been working with Elogic Commerce since around mid-2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to our website, we've seen an increase in sales. It's easier for us to sell through this website, and it requires fewer resources. Before selling online, our customers would call us, we would provide them a quote, and they would later pay the order. Having an e-commerce website has freed up a lot of the processes previously required. Moreover, being able to see our stock has helped our dealers, so our customer satisfaction has also increased, although it's hard to measure.

How did Elogic Commerce perform from a project management standpoint?

Elogic Commerce uses several tools, including ActiveCollab for managing tasks and Microsoft Teams for communication. Sometimes, we also use email. The team communicates with us very quickly and is also quick to respond to tasks, usually within a day. Still, if something is urgent, they respond even quicker.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I would like to give a shout-out to Viktor (Magento 2 Backend Developer) — he thinks outside of the box. A lot of developers do exactly what the client tells them what they want. However, Viktor usually comes back and tells me about other considerations and the effects of what we're trying to do.

What did you find most impressive about them?

Elogic Commerce seems knowledgeable, is open, and offers clear communication.

Are there any areas they could improve?

There's nothing Elogic Commerce could improve on.

Do you have any advice for future clients of theirs?

Be clear upfront about what you're looking for and spend more time on the planning side than on the implementation side. Thorough planning will lead to more successful projects.

BACKGROUND

Introduce your business and what you do there.

I'm the VP of IT, and my role is to manage our e-commerce development team, warehouse management system, customer service tools, and infrastructure. Our company has created a high-end automatic self-cleaning litter box and has been in the business for 22 years.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Elogic Commerce?

We had a lot of projects that we had to work on simultaneously, and our internal development team didn't have the bandwidth to complete all projects in the required timeline. 

SOLUTION

What was the scope of their involvement?

We've worked with Elogic Commerce on one project and are currently getting quotes for two other projects. Elogic Commerce has built a Magento module that consists of a gallery similar to a real estate or idea center gallery. Initially, we provided Elogic Commerce with a product requirement document that thoroughly described all the features and high-fidelity creative components. 

The gallery allows users to see our product in a real-world setting and filter the options based on their personal preferences, depending on what kind of home and cat they have. 

What is the team composition?

We work with around nine teammates from Elogic Commerce. We have a product manager, a project manager, an account manager, frontend and backend developers, a QA specialist, and a business analyst.

How did you come to work with Elogic Commerce?

I found Elogic Commerce on Clutch. We looked at five different companies, four of which we found on Clutch. We narrowed our list down to two companies with the best presentation and good reviews. We finally chose Elogic Commerce because we felt the way they interacted with our team worked best for us.
How much have you invested with them?

We've spent approximately $50,000.

What is the status of this engagement?

We started working with Elogic Commerce in March 2024, and our engagement is ongoing. The first project is nearing completion, and the next project will start soon.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Elogic Commerce's final product is definitely what we expected, and the team has done an excellent job managing change requests. We've asked for a few new features that we hadn't thought of, which came from Elogic Commerce's questions. The partnership has been great. 

The team has provided code to our developers, who reviewed it and found it acceptable. We haven't had to send back any changes to the team. The feature hasn't been launched yet, so I don't have any KPIs to share at the moment, but the gallery itself is far better than our existing gallery. Overall, the entire team is very good at asking questions that weren't explicitly explained in our assets, and we thought we had very detailed requirements and creative components. 

Elogic Commerce's questions have pushed us to think further about various UX edge cases. The team has thought of different scenarios and suggested different solutions. Elogic Commerce is very good at asking probing questions to ensure they fully understand what we want to build.

How did Elogic Commerce perform from a project management standpoint?

Elogic Commerce delivers work on time and on budget. The team is very communicative when setting up demos and expectations. Elogic Commerce delivers the work they commit to.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to highlight Kriss' (Senior Project Manager) work. She's very good at communicating with us.

What did you find most impressive about them?

Elogic Commerce hits the mark on every opportunity they have, and we'll actually change some of our processes because we feel the way the team does certain things is better than ours. We have an internal development team and processes, and the way Elogic Commerce works is something to emulate. 

Are there any areas they could improve?
I don't have an answer for something they can improve.

Do you have any advice for future clients of theirs?

My advice to any client working with an external vendor is to ensure they provide high-quality creative and detailed requirements so they can set the team for success to deliver exactly what they want.

BACKGROUND

Please describe your company and position.

I am the CEO of the company

Describe what your company does in a single sentence.

I am the owner of a company that specializes in men's jewelry, including rings, pendants, chains, bracelets, and other accessories.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elogic Commerce to accomplish?

• Improve Shopify website
• Implementing specific features like: custom checkout, guest wishlist, and mini cart with upsells, etc.

SOLUTION

How did you find Elogic Commerce?

Referral

Why did you select Elogic Commerce over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Elogic Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project with Elogic Commerce involved creating a special Shopify website for our men's jewelry business. Here's a short breakdown of what we did:

• Custom smooth checkout: They made sure the checkout process was easy and quick, integrating it with third-party service to make it seamless. Additionally, on the checkout page, there are cross-selling recommendations, allowing users to add additional items to their order directly from the checkout. After adding items on the third-party service, the data would automatically update in our store, allowing for a convenient shopping experience without extra steps.
• Wishlist for guests: Customers could add items to their wishlist without having to log in, which was a cool feature that helped us connect with more shoppers.
• Mini cart with extras: Elogic designed a mini cart that suggested extra items based on what customers already had in their cart. This helped boost sales by encouraging more purchases.
• Unique website design: The whole website was designed and improved to match our brand and look attractive to our customers.

Overall, working with Elogic Commerce was a great experience, and their work has helped us connect with more customers and sell more jewelry.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Increased conversion rates at checkout
2. Higher average order values 
3. Improved user engagement
4. Enhanced user experience and also we are getting positive customer feedback on new features

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Elogic Commerce managed the project effectively, delivering items on time and responding promptly to our needs. Their team communicated well, keeping us updated on progress and addressing any issues that arose. 

What was your primary form of communication with Elogic Commerce?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out to us the most about Elogic Commerce was their ability to create custom solutions that perfectly fit our needs. Their team was dedicated and knowledgeable, and they were able to turn our ideas into reality with precision and creativity. Their commitment to delivering high-quality work and their attention to detail were truly impressive.

Are there any areas for improvement or something Elogic Commerce could have done differently?

We couldn't really think of any areas for improvement or anything that Elogic Commerce could have done differently. Overall, we were satisfied with Elogic Commerce's work and would recommend them.