Elegant Media

BACKGROUND

Please describe your company and position.

 I am the Director of a social media platform.

Describe what your company does in a single sentence.

Social media app that helps bring people together based on activities 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elegant Media to accomplish?

• Onboarding our idea and vision
• Create the app and develop landing page
• Ongoing upkeep and maintenance

SOLUTION

How did you find Elegant Media?

Online Search

Why did you select Elegant Media over others?

• High ratings
• Close to my geographic location

How many teammates from Elegant Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Project involved everything from the idea to getting the App Store on both platforms. We still hire Elegant media to bug fix and develop as we evolve. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It's been rather slow as our app has been quite complicated. 
it took a while at the start for them to get our idea and implement it properly which cost us a lot of money. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

At the beginning of the project, there has been a lot of back-and-forth and the creation of items we hadn't requested. A breakdown in communication.  
Our current project manager really understands our needs and has vision and goes above and beyond to deliver. 

What was your primary form of communication with Elegant Media?

Virtual Meeting

What did you find most impressive or unique about this company?

We we

Are there any areas for improvement or something Elegant Media could have done differently?

We would have loved to know that we could have changed our project manager sooner. We wish that if they didn't understand something they could hold have contacted us and asked rather than wasting time and money creating something we didn't ask for. Especially in the wireframes scenario. 

BACKGROUND

Please describe your company and position.

I am the Financial Accountant of Ashgrove Cheese

Describe what your company does in a single sentence.

Ashgrove Cheese Produces specialty county cheeses, fresh milk, butter, and cheese snacks. Ashgrove is renowned for its authentic paddock-to-plate provenance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elegant Media to accomplish?

• I engaged Elegant Media with a vision to establish a connection among local farmers here in Australia. My objective was to create a platform where they could unite, exchange knowledge, foster collective growth, and sustainably leverage each other's resources. My aim was to harness the potential of Artificial Intelligence for interpreting complex farming data. Beyond general farming information, I sought insights on crop rotation, weather patterns, and sustainable farming practices. I aimed for a unique blend of technological guidance and community spirit to nurture enduring relationships. Additionally, I wanted the platform to facilitate group purchasing, such as equipment or seeds, through community collaboration. I hoped this approach would empower our smaller farming communities, contributing to their prosperity and self-sufficiency.

SOLUTION

How did you find Elegant Media?

Online Search

Why did you select Elegant Media over others?

• Good value for cost
• Company values aligned

How many teammates from Elegant Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our collaboration with Elegant Media revolved around the creation of the GrowerConnect platform. Essentially, this involved building a digital hub where local growers could congregate, sharing both resources and knowledge. The scope encompassed not only constructing a practical, user-friendly interface but also incorporating advanced AI capabilities to analyze critical farming data. This would yield comprehensive insights into crop rotation, weather forecasting, and sustainable farming methods. 

Key project deliverables included: 

1. Comprehensive Platform Development: Elegant Media was tasked with crafting a feature-rich and intuitive platform tailored to the specific needs of local farming communities. 
2. AI Integration: Incorporating artificial intelligence into the system to analyze and interpret extensive farming-related datasets. The resulting insights would offer valuable guidance on crop rotation, weather prediction, and sustainable farming practices.
3. Designing a Community Framework: This entailed creating mechanisms within the platform to support the growth of a vibrant and supportive farming community. 
4. Resource Pooling Feature: Developing features that enabled members to collaborate in purchasing supplies and necessary farming equipment. 

In summary, we expected Elegant Media not only to provide a technological solution but also to establish a virtual space that fosters community growth and encourages collaborative spirit.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

While we are still in the initial stages of testing and introducing GrowerConnect to our farming communities, we have already observed highly promising outcomes. Farmers are actively engaging with the platform, displaying a keen interest in its community-driven features. 

In terms of measurable achievements, we are evaluating the platform's success based on several key criteria: 

1. User Engagement: This serves as an early indicator of success, and the level of active participation from farmers has exceeded our initial expectations. 
2. AI Accuracy: The integrated artificial intelligence is performing impressively, delivering precise analysis and valuable insights on crop rotation, weather patterns, and sustainable farming. 
3. Resource-Sharing Actions: The resource pooling feature is steadily gaining traction, and it's exciting to witness our farmers utilizing it to share resources and collaborate. 
4. Testimonials: Initial feedback from our community of farmers is heartening. They have expressed how the digital platform is proving to be more useful than expected, particularly in terms of knowledge sharing and collaborative growth. 

Overall, we are delighted with the progress thus far. The true measure of success, of course, lies in how GrowerConnect continues to evolve in the hands of our farmers and contributes to the development of a connected and prosperous farming community. However, we are off to a promising start, without a doubt.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Elegant Media has exceeded our expectations in terms of project management. They display professionalism, organization, and exceptional proficiency in keeping the project on track as per the planned timeline. The team consistently delivered all key components within the agreed-upon deadlines without compromising the quality of their work. 

In instances of occasional setbacks, they proactively addressed the issues and communicated revised timelines, a gesture that was highly appreciated. Their responsiveness to our needs was prompt and thoughtful. They were always attentive to our queries, concerns, and suggestions. Whenever we requested changes or the incorporation of new features into the app, they collaborated closely with us to grasp our requirements and made sincere efforts to accommodate them. 

The Elegant Media team also excelled in providing regular updates to ensure transparency. They kept us informed about the project's progress, offering status reports that facilitated alignment between both parties and fostered a strong partnership. Observing such dedicated and professional project management instilled complete trust in Elegant Media, and I am extremely satisfied with our decision to collaborate with them.

What was your primary form of communication with Elegant Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What particularly stood out about Elegant Media was their profound grasp of creating a Minimum Viable Product (MVP). They recognized the importance of commencing with a basic, functional version of our platform before embarking on the development of all features. This pragmatic approach allowed us to test, refine, and enhance GrowerConnect in a risk-mitigated environment. 

Furthermore, their rigorous approach to Research & Development was evident in their work. The evidence-based strategies they employed and the insights gleaned from thorough research proved invaluable. By dedicating substantial time to this phase, they ensured that the platform would effectively serve our farmers' needs. 

Lastly, I must commend their proficiency in managing multiple stakeholders. Our project involved various interested parties, from farm consortiums to individual growers, each with their unique perspectives and ideas. They adeptly balanced these diverse voices, diplomatically handled varying viewpoints, and remained committed to the agreed-upon objectives.

Are there any areas for improvement or something Elegant Media could have done differently?

Overall, our experience with Elegant Media was positive. The team demonstrated professionalism, responsiveness, and delivered high-quality work.

BACKGROUND

Please describe your company and position.

I am the CEO of Blue Frontier

Describe what your company does in a single sentence.

Blue Frontier has developed a truly smart air conditioning system that changes the concentration of a salt-solution to create cooling with minimal energy requirements.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elegant Media to accomplish?

• We also wanted an app that would serve as a link between us and our customers, allowing us to receive and respond to customer feedback quickly. All in all, we enlisted Elegant Media to bring our customers an fantastic user experience through a reliable, innovative app solution.
• We brought Elegant Media on board to help us with a particular initiative - to create an engaging, user-friendly app for our IoT air purifier for small offices, which we've named HealthyBreeze. We wanted both our team and our customers to be able to interact with HealthyBreeze easily and instantly from their devices.
• Our main aim was to give our customers fast and effective control over their device, whether that was turning it on or off, adjusting settings, or receiving updates on their air quality.

SOLUTION

How did you find Elegant Media?

Online Search

Why did you select Elegant Media over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Elegant Media were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Elegant Media was tasked with developing a secure, user-friendly, and robust mobile application for our health-centric product, HealthyBreeze, by leveraging their expertise in digital technology. The key deliverables were as follows: 

1. App Development: Create a clear, intuitive interface that would enable our customers to easily control their air purification devices directly from the app. This includes turning the product on and off, managing different settings, scheduling timings, and monitoring performance. 
2. Analytics Integration: We asked them for built-in analytics to gather useful data points and provide insights on usage patterns, air purification levels, and more. The goal here was to provide users a better understanding of their daily usage and the overall air quality in their living or working areas. 
3. Feedback Channel: Establish a two-way communication channel where users can share their experiences, report any issues, suggest improvements and we can respond promptly. This capability was crucial in maintaining an ongoing dialogue with our users and being responsive to their needs. 
4. Push Notifications: The app would alert users regarding regular updates, scheduled maintenance, air quality warnings and other essential notifications to keep everything running smoothly and safely. 
5. App Security: With all of these integrations, we definitely didn’t want to compromise on security. So making sure that our users' data was protected was also part of the scope. 

Our vision for HealthyBreeze was to build a product that makes our customers' lives easier and healthier. We anticipated that Elegant Media would play a critical role in bringing this vision to life through a well-crafted app - one that strengthens our relationship with our customers while upholding our company's values of loyalty and integrity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We couldn't be happier with the outcomes of this project. Our main measure of success was going to be user adoption and positive feedback from our customers, and let me tell you, the response has been phenomenal! Our customers are really enjoying using the app. They love its simplicity and find it extremely intuitive. The control it has given them over the HealthyBreeze device has really transformed their user experience. 

The adoption rate is incredibly high and it's continuing to grow every day, which is great to see. Further, we've received a lot of constructive input from our users through the in-app feedback channel Elegant Media implemented. This has given us critical insights into the features we've got right and those that need a bit of tweaking. What's more, we're engaging directly with our users, solving their issues, and hearing their thoughts - a genuine two-way dialogue. 

Another tangible outcome is seen in the analytics we've gathered through the app. We have been able to make sense of user behaviour patterns, their needs and habits, which has helped us continually improve both - the app and HealthyBreeze air purifier. To me, this real-time feedback mechanism and being able to respond promptly is progress in itself. 

All in all, the collaboration with Elegant Media not only brought us a quality product but reshaped our interactions with our loyal consumers. And for me, there's nothing more successful than that.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Elegant Media's project management was really something to admire. Right from the start, they established a solid understanding of our vision and our needs, and it felt like they truly cared about our project. They put together a detailed project delivery schedule that clearly outlined each phase and its corresponding timeline. 

Each component was delivered right when they said it would be, sticking to the schedule down to the last detail. Their efficiency and commitment to timeliness was crucial in ensuring we were able to launch the HealthyBreeze app on time. 

Communication is at the heart of any successful project, and Elegant Media shone in this area. They were responsive to any questions or issues we had during the project. Regular updates and check-ins meant that we were always in the loop with project progress and any potential hurdles encountered along the way were promptly addressed. Their ability to listen and adapt to our needs truly sets them apart. 

We had some changes in requirements during the course of development; they incorporated these seamlessly without affecting the given timelines. Frankly, working with them has been a breeze, mirroring what we hoped HealthyBreeze would be for our customers. They exhibited loyalty and integrity every step of the way, aligning perfectly with my values and those of my company, making it a highly enjoyable teamwork experience.

What was your primary form of communication with Elegant Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Elegant Media stands out for their commitment to understanding the needs of their clients - that was quite striking. They take the time to really get under the skin of a project, familiarising themselves with the ins and outs to deliver an outcome that you not only asked for, but one that meets the unique requirements of your customers - in our case, the users of HealthyBreeze. 

But what truly sets them apart is an intangible quality — a sense of partnership. The lot at Elegant Media just did not consider us as another client or HealthyBreeze as another project. They worked alongside us as partners. We rolled up our sleeves together and treated the project as if it was their own. 

That comradery, coupled with their unwavering professionalism, technical expertise, and a commitment to quality makes them unique in today's fast-paced, digital world. They're a world-class bunch driven by integrity, and bringing them onto this job was one of the best decisions we made for HealthyBreeze.

Are there any areas for improvement or something Elegant Media could have done differently?

Nothing much to add here. They’ve been great to work with.

BACKGROUND

Please describe your company and position.

I am the Owner of a real estate company

Describe what your company does in a single sentence.

Property Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elegant Media to accomplish?

• Build an App Prototype

SOLUTION

How did you find Elegant Media?

Online Search

Why did you select Elegant Media over others?

Pricing fit our budget

How many teammates from Elegant Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They were to build an app prototype for a rental services platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completed app prototype.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Terrible. They did not respond to needs and were very eager and borderline harassing when it came to payment. Quality was terrible and they did not provide what was paid for at the completion of the project.

What was your primary form of communication with Elegant Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Uniquely terrible.

Are there any areas for improvement or something Elegant Media could have done differently?

Quality, service, all around areas for improvement.

BACKGROUND

Please describe your company and position.

I am the Welding Supervisor of Itest Independent testing and Inspection Service

Describe what your company does in a single sentence.

Non destructive testing and welding supervision

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elegant Media to accomplish?

• App development for Welder qualification tracking
• Help to improve our industry
• Create a unique service for our customers

SOLUTION

How did you find Elegant Media?

Online Search

Why did you select Elegant Media over others?

• Close to my geographic location
• Company values aligned

What was the size of Elegant Media’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop an app and pc based program to automate the area of welder qualification tracking and compliance to regulatory standards and requirements as this is a very difficult thing to maintain.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The ability for welder to demonstrate their current qualification on request.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their prompt and professional service with continuous technical support was impressive.

What was your primary form of communication with Elegant Media?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Project manager Shenoli and all the support from there team.

Are there any areas for improvement or something Elegant Media could have done differently?

Given the very unique and unusual project we have undertaken I can’t think of how they could do better unless they were telepathic.

BACKGROUND

Please describe your company and your position there.

I am the Ceo of an International Yoga company, just under 12,000 clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elegant Media, and what were your goals?

App development

SOLUTION

How did you select this vendor and what were the deciding factors?

When i spoke to the sales representative he told me everything i needed to hear. However after paying my first deposit i started to realise the depth of deceit. Over promising and no delivery.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Dating App for android and ios.

How many resources from the vendor's team worked with you, and what were their positions?

• Project manager
•  App designer
• development person

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app seems to be regressing every time we go to test the new version. You soon come to realize the app will never be complete.

Describe their project management style, including communication tools and timeliness.

This company never meets ANY deadlines. They take months to do a 30min task. You spend your time chasing them with emails, txt, calls, trying to get answers. They respond with a one-sentence reply addressing none of our issues, avoiding any customer complaints needs or deliverables.

What did you find most impressive or unique about this company?

Their ability to sleep at night and the fact that they are still operating as a business with no care for deadlines, functionality, communicate or quality deliverables.

Are there any areas for improvement or something they could have done differently?

Everything

BACKGROUND

Please describe your company and your position there.

I am the director of a construction company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elegant Media?

I had a base model for a safety app, I hired Elegant Media to review the existing app and improve it/redevelop it

What were your goals for this project?

To have an app with smooth functionality and high quality suitable for public sale

SOLUTION

How did you select Elegant Media?

Their sales person offered me a 3 month package which has now taken 10 months and cost me more than 3 times the amount originally quoted

Describe the project in detail.

Build safety app

What was the team composition?

Sales guy signed me up, Ashan then took over

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I constantly ask for updates and the answer is always "we need one more month" or similar. It's still not working after 10 months

How effective was the workflow between your team and theirs?

I gave Ashan all the information up front at the start, there have been no changes along the way. I have no idea why they have taken so long

What did you find most impressive about this company?

Nothing

Are there any areas for improvement?

Yes, stop making false and misleading promises

BACKGROUND

Please describe your company and your position there.

I’m the managing director of Playground Entertainment P/L. We supply promotional products to the hospitality industry.

OPPORTUNITY / CHALLENGE

For what projects/services did you company hire Elegant Media?

We needed to develop a mobile app for nightclub promotion.

What were your goals for this project?

We set out to transform a traditional nightclub promotion tool into a modern mobile app.

SOLUTION

How did you select this vendor?

After partnering with a young startup who was unable to deliver the app in the agreed timeline, we signed with Elegant Media. They seemed professional and offered a reasonable price.

Describe the scope of their involvement in detail?

The app features geo-location technology that allows it to be venue-specific. Users at the same venue can then match and chat with one another. Admin users can also send push notifications to members about upcoming events.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They delivered a working app in the agreed time frame and budget.

How effective was the workflow between your team and theirs?

They were very accommodating of all our requests.

What did you find most impressive about this company?

They were willing to help in whatever way possible. Nothing was too much trouble.

Are there any areas for improvement?

No, not that I saw.

BACKGROUND

Please describe your company and your position there.

I am the CEO and founder of three companies: GiverAUS, a unique application that allows users to affordably support charities and organizations of their choice; macchina Volantis, which is attempting to offer a new personal transportation option; and Mind-Re-Set, which provides a series of self-improvement products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elegant Media?

I engaged Elegant Media to build the website and mobile app for GiverAUS along with the websites for macchina Volantis and Mind-Re-Set.

What were your goals for this project?

I hoped to bring more attention to each of my companies by launching new digital platforms.

SOLUTION

How did you select this vendor?

We interviewed 20 developers of varying sizes, but Elegant Media stood out from the rest in every way.

Describe the project in detail.

After creating wireframes and deciding on color schemes, Elegant Media worked to build UX models and write the code for our Android and iOS applications for GiverAUS. They handled all development tasks in-house for each app and all of the websites.

What was the team composition?

I communicate with project managers and trust them to meet with the development team.  

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

All of these projects are still in the development phase, so it is too early to comment on their success. However, so far, we are enjoying the experience and early outcomes.

How effective was the workflow between your team and theirs?

We benefit from Elegant Media also being based in Melbourne. We have no trouble arranging meetings or communicating.  

What did you find most impressive about this company?

We are first-time app developers, but Elegant Media has guided us well and always has answers. We’ve relied on their knowledge base for how we should present the app and increase downloads and user retention rates.  

Are there any areas for improvement?

No, I can’t identify anything that needs improvement at this point.