Ecreative (Ecreativeworks, Inc.)

BACKGROUND

Introduce your business and what you do there.

I’m the president of PPD&G, a branding company that designs and manufactures custom printing, packaging, displays, and gifts for luxury brands. We offer turnkey visual merchandising solutions from concept to fulfillment.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ecreative (Ecreativeworks, Inc.)?

We needed help with SEO, paid search, and website content copywriting.

SOLUTION

What was the scope of their involvement?

Ecreative (Ecreativeworks, Inc.) provides SEO, paid search, and website content copywriting. The team has delivered all of the above. We have monthly Microsoft Teams meetings to review successes and challenges.

What is the team composition?

We work with 2–5 teammates from Ecreative (Ecreativeworks, Inc.).

How did you come to work with Ecreative (Ecreativeworks, Inc.)?

We found them through an online search. Ecreative (Ecreativeworks, Inc.) was familiar with doing work for manufacturers. They were also familiar with the last marketing company I worked with, with which I had a poor experience. This led me to believe that they could right many of the wrongs.

What is the status of this engagement?

We started working together in January 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen an increase in leads from our website, many of which have converted to sales, and many of those sales have become continued business. We’ve also seen better website content and a better user experience on our website. Overall, we’ve seen an upward trajectory. All we can ask for is constant improvement and moving forward, not backward, and we’ve received those results working with Ecreative (Ecreativeworks, Inc.). They’ve also worked to minimize and often eliminate useless leads that are irrelevant.

How did Ecreative (Ecreativeworks, Inc.) perform from a project management standpoint?

Ecreative (Ecreativeworks, Inc.) is attentive about correcting things when they need correcting. They’re diligent in their efforts, and we’ve had good results due to their collaboration and hard work. They deliver on time. Bottom line: they care. Unlike some other marketing companies, they say what they’re going to do, and then they do the work. We communicate via virtual meetings, email, and messages.

What did you find most impressive about them?

Ecreative (Ecreativeworks, Inc.) doesn’t just talk a big game; they’re sincere and do their best. Sometimes doing your best doesn’t yield the results you want, but they recognize that, pivot, and keep going until they achieve the results they’re looking for.

Are there any areas they could improve?

We’re experiencing continued improvement, and they’re always open to comments and criticism. I’m happy with the way things are going.

BACKGROUND

Please describe your company and position.

I am the Vice President of Competitive Metals, Inc

Describe what your company does in a single sentence.

Competitive Metals is a public metal distributor providing a wide range of metals, accessories, processing services, and delivery throughout Southern California and beyond.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ecreative (Ecreativeworks, Inc.) to accomplish?

• Build a professional user-friendly website
• SEO Optimization & Performance
• Provide us with ongoing support and growth optics
• Keep up with algorithm changes and keep us current

SOLUTION

How did you find Ecreative (Ecreativeworks, Inc.)?

Online Search

Why did you select Ecreative (Ecreativeworks, Inc.) over others?

• High ratings
• Company values aligned
• Tailored to our industry

How many teammates from Ecreative (Ecreativeworks, Inc.) were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ecreativeworks developed a custom website designed specifically for our industry and has supported us for the past eight years by maintaining the site, optimizing SEO, recommending content updates, assisting with design improvements, and keeping us informed about algorithm changes that required adjustments.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Consistent growth through the site month over month, year over year.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ecreativeworks has consistently been responsive to our needs and delivered projects on time. While some project representatives have been more knowledgeable than others, we value the relationship and are able to work with the team members who know our brand best.

What was your primary form of communication with Ecreative (Ecreativeworks, Inc.)?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their overall industry knowledge for our line of work stood out.

Are there any areas for improvement or something Ecreative (Ecreativeworks, Inc.) could have done differently?

We’d like to see more innovative, modern designs and proactive recommendations to help us stay current.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and VP of engineering of Ace Seal

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ecreative?

We needed a company that could develop a website for us and handle our email marketing initiatives

SOLUTION

What was the scope of their involvement?

Ecreative designed and developed a website from scratch. I provided them with the raw technical data, and they enhanced it to make it more presentable and conducive to a website.

They also started an email marketing campaign for my business years ago. 

What is the team composition?

I work with 5–6 key individuals from Ecreative.

How did you come to work with Ecreative?

Ecreative was recommended to me by a friend.

How much have you invested with them?

I’ve spent somewhere around $500,000 so far.

What is the status of this engagement?

We started working together in April 2012, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our engagement has been very successful so far.  Our traffic has been increasing on a monthly basis ever since I started working with Ecreative.

How did Ecreative perform from a project management standpoint?

Ecreative has performed well in terms of project management. We typically communicate through Zoom calls, emails, and in-person meetings.

What did you find most impressive about them?

I’m most impressed with the quality of Ecreative’s resources and the expertise of their personnel.

Are there any areas they could improve?

No, I'm very satisfied with their performance. 

BACKGROUND

Introduce your business and what you do there.

I’m the president of RC Fasteners & Components. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ecreative (Ecreativeworks, Inc.)?

We hired Ecreative to rebuild a five-page website into an e-commerce website. 

SOLUTION

What was the scope of their involvement?

Ecreative has built our e-commerce website from scratch. The site allows customers to add their credit card information and view real-time pricing through APIs. The team also ensures the site provides a good e-commerce shopping experience where customers could find information, documents, technical descriptions, and more before they decide to purchase products online. They’re also helping us with our SEO campaigns. 

What is the team composition?

We’ve worked with several people from Ecreative over the years. Around 4–6 people are typically involved in the engagement, including a team lead that does back-and-forth correspondence with me. 

How did you come to work with Ecreative (Ecreativeworks, Inc.)?

We interviewed a bunch of companies, but we believed we were led to Ecreative by the Lord. the team also has a lot of experience in our industry, so we hired them. 

How much have you invested with them?

We’ve spent around $90,000 on website development and maintenance. For SEO, we’ve spent about $50,000.

What is the status of this engagement?

We started working together in August 2013, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Looking at data from when we built the website and started the SEO campaigns, we’ve managed to generate nearly a million dollars in revenue compared to what we’ve spent. Overall, this partnership has been a good investment. 

How did Ecreative (Ecreativeworks, Inc.) perform from a project management standpoint?

Ecreative’s project management skills are excellent. They have different project managers depending on our needs — whether you’re working on SEO, Google Ads, or website revision — and all of them do an excellent job in their work. To communicate, we use Zoom conferences and emails. We also do phone calls but not often. 

What did you find most impressive about them?

They’re thorough, and the team cares about making their customers happy by doing good work. A lot of their customers are referred via word of mouth, and I’m one of those people — I’ve also referred customers to them because I’m honestly happy with their outputs.

Moreover, 10 years into the relationship, I’m pleased with my decision to work with them as our website and sales continue to grow year after year. They always come up with solutions and game plans for whatever issues we face. Overall, we truly reap the benefits of our decision to hire them. 

Are there any areas they could improve?

Ecreative should continue communicating with us and being as timely as possible. For the most part, they get everything done in a timely fashion. However, we all get busy sometimes. 

Do you have any advice for potential customers?

Provide Ecreative with as much content as possible with regard to your industry and products. The more content you provide, the less work they have to do, which will bring the price of developing your website down. It makes their job easier, and you have better chances of getting the right results the first time. 

BACKGROUND

Introduce your business and what you do there.

I’m the VP of sales of a steel distribution company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ecreative?

We wanted to update our website.

SOLUTION

What was the scope of their involvement?

Ecreative revamped our existing website and continues to add features while providing ongoing updates. They’ve added a shopping cart and online quotations features, among other things like relevant pictures and our specification sheet. We also have constant SEO meetings with them to look for continuous improvement on our site.

Ecreative is also managing our Google My Business account and Google Ads as well. In addition to that, they make suggestions for both our LinkedIn and Facebook posts.

What is the team composition?

We’ve been working with Laureen (Digital Marketing Specialist) and Teresa (Web Sales and Solutions Coordinator); they’ve been helping us develop our site in their respective areas.

How much have you invested with them?

We’ve invested around $60,000 with them so far.

What is the status of this engagement?

We started working together in January 2019, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve been experiencing tremendous growth in the number of hits, the time spent on our landing pages, and the number of pages accessed per hit — in general, it’s a traffic increase on our new website.

How did Ecreative perform from a project management standpoint?

I like working with them because they’re collaborative and bring good ideas to the table — we’re not a tech company, so we rely on them. They’ve also been helpful and accommodating to our schedule. In terms of communication, we have monthly Zoom meetings, and the rest is via email.

What did you find most impressive about them?

I like how they help us understand that side of the need for marketing efforts in a collaborative way.

Are there any areas they could improve?

I don’t think there’s anything they can improve on — my experiences with them have been positive.

BACKGROUND

Please describe your company and position.

I am the Vice President of Linders Specialty Company. Inc.

Describe what your company does in a single sentence.

Specialty metal fabrication.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ecreative (Ecreativeworks, Inc.) to accomplish?

• Improve website content
• drive SEO
• keep site updated

SOLUTION

How did you find Ecreative (Ecreativeworks, Inc.)?

Referral

Why did you select Ecreative (Ecreativeworks, Inc.) over others?

• Good value for cost
• experience in industry

How many teammates from Ecreative (Ecreativeworks, Inc.) were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Rewriting of web pages and linking key words and gallary photos. Establishing pay for click budget and optimizing usage of budget. Develop key words to drive traffic to site and generate useful leads. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved lead quantity and quality. Measure quotes and orders generated from leads.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ecreative has offered great suggestions and delivers in a timely manner. They are very responsive to our needs and suggestions.

What was your primary form of communication with Ecreative (Ecreativeworks, Inc.)?

Virtual Meeting

What did you find most impressive or unique about this company?

Their creativity in developing pages for the website and constantly updating key words and directing content to relative industries.

Are there any areas for improvement or something Ecreative (Ecreativeworks, Inc.) could have done differently?

We receive a lot of spam emails. Currently, we are receiving 10-20 emails a day all related to roofing requests which are not legit.

BACKGROUND

Please describe your company and position.

I am the Manager of REDCO

Describe what your company does in a single sentence.

Custom Rubber Molding and Die Cut Gaskets

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ecreative (Ecreativeworks, Inc.) to accomplish?

• Grow Sales and update website

SOLUTION

How did you find Ecreative (Ecreativeworks, Inc.)?

Other

Why did you select Ecreative (Ecreativeworks, Inc.) over others?

Great culture fit

How many teammates from Ecreative (Ecreativeworks, Inc.) were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Search engine optimization. Build product pages. Consulting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Amount of web site hits

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The entire team at Ecreative (Ecreativeworks, Inc.) is extremely great people to work with.

What was your primary form of communication with Ecreative (Ecreativeworks, Inc.)?

Virtual Meeting

What did you find most impressive or unique about this company?

Creative ideas. Great response. Friendly staff.

Are there any areas for improvement or something Ecreative (Ecreativeworks, Inc.) could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

Hydraulic Cylinder distributor. Sales Mgr

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ecreative (Ecreativeworks, Inc.), and what were your goals?

To increase our SEO.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were local and understood our business model

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Fixing foundational website issues that were causing SEO to not be as good as it should have been.

How many people from the vendor's team worked with you, and what were their positions?

3 Account mgr, Copy Writter, Paid Ad mgr

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our SEO has significantly increased. We have seen an continual uptick in our traffic.

Describe their project management style, including communication tools and timeliness.

Excellent project management and timeliness. Email, Slack, biweekly meetings, and monthly metric reporting.

What did you find most impressive or unique about this company?

The level of professionalism and overall knowledge of the industry. Taking the time to understand our business and our customers.

Are there any areas for improvement or something they could have done differently?

No