Ecreative (Ecreativeworks, Inc.)

Introduce your business and what you do there.

I’m the owner and VP of engineering of Ace Seal

What challenge were you trying to address with Ecreative?

We needed a company that could develop a website for us and handle our email marketing initiatives

What was the scope of their involvement?

Ecreative designed and developed a website from scratch. I provided them with the raw technical data, and they enhanced it to make it more presentable and conducive to a website.

They also started an email marketing campaign for my business years ago. 

What is the team composition?

I work with 5–6 key individuals from Ecreative.

How did you come to work with Ecreative?

Ecreative was recommended to me by a friend.

How much have you invested with them?

I’ve spent somewhere around $500,000 so far.

What is the status of this engagement?

We started working together in April 2012, and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Our engagement has been very successful so far.  Our traffic has been increasing on a monthly basis ever since I started working with Ecreative.

How did Ecreative perform from a project management standpoint?

Ecreative has performed well in terms of project management. We typically communicate through Zoom calls, emails, and in-person meetings.

What did you find most impressive about them?

I’m most impressed with the quality of Ecreative’s resources and the expertise of their personnel.

Are there any areas they could improve?

No, I'm very satisfied with their performance. 

Introduce your business and what you do there.

I’m the president of RC Fasteners & Components. 

What challenge were you trying to address with Ecreative (Ecreativeworks, Inc.)?

We hired Ecreative to rebuild a five-page website into an e-commerce website. 

What was the scope of their involvement?

Ecreative has built our e-commerce website from scratch. The site allows customers to add their credit card information and view real-time pricing through APIs. The team also ensures the site provides a good e-commerce shopping experience where customers could find information, documents, technical descriptions, and more before they decide to purchase products online. They’re also helping us with our SEO campaigns. 

What is the team composition?

We’ve worked with several people from Ecreative over the years. Around 4–6 people are typically involved in the engagement, including a team lead that does back-and-forth correspondence with me. 

How did you come to work with Ecreative (Ecreativeworks, Inc.)?

We interviewed a bunch of companies, but we believed we were led to Ecreative by the Lord. the team also has a lot of experience in our industry, so we hired them. 

How much have you invested with them?

We’ve spent around $90,000 on website development and maintenance. For SEO, we’ve spent about $50,000.

What is the status of this engagement?

We started working together in August 2013, and the engagement is ongoing. 

What evidence can you share that demonstrates the impact of the engagement? 

Looking at data from when we built the website and started the SEO campaigns, we’ve managed to generate nearly a million dollars in revenue compared to what we’ve spent. Overall, this partnership has been a good investment. 

How did Ecreative (Ecreativeworks, Inc.) perform from a project management standpoint?

Ecreative’s project management skills are excellent. They have different project managers depending on our needs — whether you’re working on SEO, Google Ads, or website revision — and all of them do an excellent job in their work. To communicate, we use Zoom conferences and emails. We also do phone calls but not often. 

What did you find most impressive about them?

They’re thorough, and the team cares about making their customers happy by doing good work. A lot of their customers are referred via word of mouth, and I’m one of those people — I’ve also referred customers to them because I’m honestly happy with their outputs.

Moreover, 10 years into the relationship, I’m pleased with my decision to work with them as our website and sales continue to grow year after year. They always come up with solutions and game plans for whatever issues we face. Overall, we truly reap the benefits of our decision to hire them. 

Are there any areas they could improve?

Ecreative should continue communicating with us and being as timely as possible. For the most part, they get everything done in a timely fashion. However, we all get busy sometimes. 

Do you have any advice for potential customers?

Provide Ecreative with as much content as possible with regard to your industry and products. The more content you provide, the less work they have to do, which will bring the price of developing your website down. It makes their job easier, and you have better chances of getting the right results the first time. 

Introduce your business and what you do there.

I’m the VP of sales of a steel distribution company.

What challenge were you trying to address with Ecreative?

We wanted to update our website.

What was the scope of their involvement?

Ecreative revamped our existing website and continues to add features while providing ongoing updates. They’ve added a shopping cart and online quotations features, among other things like relevant pictures and our specification sheet. We also have constant SEO meetings with them to look for continuous improvement on our site.

Ecreative is also managing our Google My Business account and Google Ads as well. In addition to that, they make suggestions for both our LinkedIn and Facebook posts.

What is the team composition?

We’ve been working with Laureen (Digital Marketing Specialist) and Teresa (Web Sales and Solutions Coordinator); they’ve been helping us develop our site in their respective areas.

How much have you invested with them?

We’ve invested around $60,000 with them so far.

What is the status of this engagement?

We started working together in January 2019, and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

We’ve been experiencing tremendous growth in the number of hits, the time spent on our landing pages, and the number of pages accessed per hit — in general, it’s a traffic increase on our new website.

How did Ecreative perform from a project management standpoint?

I like working with them because they’re collaborative and bring good ideas to the table — we’re not a tech company, so we rely on them. They’ve also been helpful and accommodating to our schedule. In terms of communication, we have monthly Zoom meetings, and the rest is via email.

What did you find most impressive about them?

I like how they help us understand that side of the need for marketing efforts in a collaborative way.

Are there any areas they could improve?

I don’t think there’s anything they can improve on — my experiences with them have been positive.

Please describe your company and your position there.

Hydraulic Cylinder distributor. Sales Mgr

For what projects/services did your company hire Ecreative (Ecreativeworks, Inc.), and what were your goals?

To increase our SEO.

How did you select this vendor and what were the deciding factors?

They were local and understood our business model

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Fixing foundational website issues that were causing SEO to not be as good as it should have been.

How many people from the vendor's team worked with you, and what were their positions?

3 Account mgr, Copy Writter, Paid Ad mgr

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our SEO has significantly increased. We have seen an continual uptick in our traffic.

Describe their project management style, including communication tools and timeliness.

Excellent project management and timeliness. Email, Slack, biweekly meetings, and monthly metric reporting.

What did you find most impressive or unique about this company?

The level of professionalism and overall knowledge of the industry. Taking the time to understand our business and our customers.

Are there any areas for improvement or something they could have done differently?

No