Ecomclips

BACKGROUND

Please describe your company and position.

I am a department lead at Rustic Marlin

Describe what your company does in a single sentence.

American Made Personalized Home Decor selling nationally online and in brick and mortar

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ecomclips to accomplish?

• Daily New Product Upload
• Product Data Integrity
• ECom Site Marketing Assistance

SOLUTION

How did you find Ecomclips?

Referral

Why did you select Ecomclips over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Ecomclips were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ECom Clips came highly recomended to us via a fellow local business. We need ongoing assistance updating our product assortment daily and ECom clips has been wonderful to work with. They've learned our process, studied our operating procedures, and have begun optimizing our product listing tags and data integrity. We are thrilled to have their ongoing support and look forward to adding more work to our engagement in other business areas like production design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Daily new products added to website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Team has delivered our projects on time. Responsive to feedback and always willing to learn more and take on more.

What was your primary form of communication with Ecomclips?

Email or Messaging App

What did you find most impressive or unique about this company?

Service has been superior in communication. We truly appreciate having a project manager assigned to our account. She has been wonderful to work with. 

Are there any areas for improvement or something Ecomclips could have done differently?

I only wish I had spent more time meeting with the team initially to provide more in depth training via a web meeting, but they took off with our written SOPs and have been amazing at picking up and adjusting where instructions needed adjustment.

BACKGROUND

Please describe your company and position.

I am the Member Manager of a party decoration retailer.

Describe what your company does in a single sentence.

We sell party decoration primarily on Amazon.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ecomclips to accomplish?

• Manage Amazon PPC

SOLUTION

How did you find Ecomclips?

Online Search

Why did you select Ecomclips over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Ecomclips were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Their scope of work encompasses full-service strategy, execution, optimization, and reporting for Amazon Sponsored Ads (Sponsored Products, Sponsored Brands, Sponsored Display) to drive profitable revenue growth and improve advertising efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered measurable improvements across key performance indicators, including a 38% increase in ad-attributed revenue, a 27% reduction in ACoS, and a 22% improvement in ROAS within the first 90 days. Click-through rate (CTR) increased by 18% due to improved keyword targeting and ad structure, while conversion rates improved by 14% through refined search term harvesting and negative keyword optimization. Overall TACoS decreased, demonstrating stronger organic lift alongside paid growth, resulting in higher profitability and scalable campaign performance. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was highly organized and proactive. They established clear timelines from the outset and consistently delivered all campaign builds, optimizations, and reports on schedule. Communication was structured and transparent, with regular performance updates and strategic review calls. They were highly responsive to our needs, quickly addressing questions, implementing feedback, and adapting strategy based on evolving goals or market conditions. Overall, they operated as a reliable extension of our team, demonstrating accountability, flexibility, and strong attention to detail throughout the engagement. 

What was your primary form of communication with Ecomclips?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most was their data-driven yet strategic approach to Amazon PPC. They don't just manage bids; they build a scalable advertising framework aligned with profitability, organic ranking, and long-term brand growth. Their depth of keyword research, structured campaign architecture, and disciplined testing methodology clearly differentiated them from typical agencies. Additionally, their transparency in reporting and ability to translate complex data into actionable insights made them feel like a true growth partner rather than just a service provider.

Are there any areas for improvement or something Ecomclips could have done differently?

I thought they did great, I'm not sure what I would suggest for improvement.

BACKGROUND

Please describe your company and position.

I am the Marketing & eCommerce Manager of a manufacturing company

Describe what your company does in a single sentence.

Manufacturer and distributor of assistive living technology for the hard of hearing and deaf. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ecomclips to accomplish?

• Ongoing management of Amazon account - Increased overall performance of all indicators
• Ongoing Management of Shopify Storefront - Increased overall performance of all indicators

SOLUTION

How did you find Ecomclips?

• Online Search
• Other

Why did you select Ecomclips over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Ecomclips were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We’ve worked with this team across both our Shopify and Amazon channels, and the impact has been consistently positive. They’ve helped us strengthen year-over-year performance through thoughtful SEO improvements, steady PPC optimization, and clear content updates that support our brand and user experience.

They manage the majority of our Amazon operations and provide reliable support for our Shopify storefront, often catching small details before they become issues. What we value most is their consistency: steady communication, dependable execution, and a genuine effort to understand our goals and how we serve our customers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Amazon:

• Consistent year-over-year improvement in total orders and overall channel revenue.
• Significant recovery of product visibility after relisting a key SKU.
• Lower TACoS and stronger return on ad spend through ongoing PPC refinement.

Shopify & DTC:

• Consistent year-over-year improvement in total orders and overall channel revenue.
• Significant recovery of product visibility after relisting a key SKU.
• Lower TACoS and stronger return on ad spend through ongoing PPC refinement. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management has been reliably steady. They communicate clearly, set realistic expectations, and consistently deliver work on time. Whether it’s updating product pages, optimizing Amazon listings, or launching new PPC campaigns, they keep tasks moving without requiring constant follow-up.

What was your primary form of communication with Ecomclips?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their consistency, responsiveness, and deep understanding of both PPC and marketplace management made them great to work with.

Are there any areas for improvement or something Ecomclips could have done differently?

Great return on investment.

BACKGROUND

Please describe your company and position.

I am the CEO of a lifestyle e-commerce company.

Describe what your company does in a single sentence.

Lifestyle Ecommerce Business

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ecomclips to accomplish?

• Amazon Listing

SOLUTION

How did you find Ecomclips?

Online Search

Why did you select Ecomclips over others?

High ratings

How many teammates from Ecomclips were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Key Deliverables
  Amazon Listing Optimization
  In-depth keyword research for high-ranking, relevant search terms
  Optimization of titles, bullet points, and product descriptions
  Enhanced backend keywords for improved discoverability
  Consistent brand voice and messaging across all listings
• Product Photos
  High-resolution product photography
  Lifestyle images showcasing real-world use
  Infographic images highlighting key features and benefits
  Clean editing, retouching, and brand-aligned styling
  Image optimization to meet Amazon requirements
• A+ Content Creation
  Custom-designed A+ modules with brand-consistent visuals
  Clear, compelling text sections that increase customer trust
  Graphic layouts that highlight product differentiators
  
  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improved Listing Visibility: Keyword-optimized titles, bullet points, and backend terms led to higher organic search ranking across targeted keywords.
• Higher Conversion Rate: Addition of high-quality photos and A+ Content helped customers better understand the product, resulting in more conversions.
• Enhanced Brand Presentation: Cohesive A+ modules and professional images strengthened brand credibility and customer trust.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ecomclips demonstrated strong project management throughout the engagement. They consistently delivered all items on time or ahead of schedule, following a clear workflow that kept the project organized and easy to track. Their team communicated each phase of the process proactively, providing updates, drafts, and revisions without needing reminders.

What was your primary form of communication with Ecomclips?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most about Ecomclips was their combination of creativity, efficiency, and attention to detail. Their team structure was incredibly efficient, with each specialist handling their part of the project seamlessly. This made the entire process fast, organized, and surprisingly easy on our end. Their proactive communication, professionalism, and willingness to go the extra mile made them a standout partner compared to others we’ve worked with.

Are there any areas for improvement or something Ecomclips could have done differently?

Offering a clearer timeline breakdown for each stage of the project—such as when to expect drafts, revisions, and final uploads—could make the process even more predictable for clients.

BACKGROUND

Please describe your company and position.

 I am the Managing Director/Co-Founder of Cookies And Koalas Ltd

Describe what your company does in a single sentence.

E-commerce 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ecomclips to accomplish?

Graphic Design

SOLUTION

How did you find Ecomclips?

Referral

Why did you select Ecomclips over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Ecomclips were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ecomclips supports us across several areas of our ecommerce operations. Their work includes ongoing graphic design for product images and branding, SEO optimisation for our listings and storefronts, and full Amazon account management.
They also run our Amazon Ads and Google Ads campaigns, handling everything from keyword research and listing optimisation to ad creation, performance tracking, and regular reporting. Their key deliverables include updated product graphics, improved listings, optimised SEO content, and consistently managed ad campaigns across multiple platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw noticeable improvements in our Amazon account performance, including stronger listing optimisation, better ad efficiency, and more consistent sales growth. Our SEO visibility improved, our Amazon and Google Ads delivered better returns, and overall campaign performance became more cost-effective with reduced ACOS and higher engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management has been excellent. They consistently deliver work on time—often faster than expected—and they’re very responsive whenever we need updates or adjustments. They handle our requests quickly, communicate clearly, and always make sure tasks are completed to a high standard.

What was your primary form of communication with Ecomclips?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive thing about Ecomclips is how they combine speed with quality. They work incredibly efficiently without cutting corners, and their ability to consistently deliver high-quality work so quickly has made them stand out from every other agency we’ve worked with.

Are there any areas for improvement or something Ecomclips could have done differently?

No, their work is always fantastic.

BACKGROUND

Please describe your company and position.

I am the Owner of Gunilla of Sweden®

Describe what your company does in a single sentence.

Gunilla of Sweden® has formulated exclusively plant-based skincare for over 38 years, featuring two specialty lines: LEROSETT® for acne and GUNILLA® for anti-aging and daily care. As the only exclusively all plant-based acne and skincare brands, we’ve been trusted by 5,000+ spas and dermatologists since 1987. Blending rich botanicals with clinically proven actives, our products promote clear, healthy skin without harsh chemicals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ecomclips to accomplish?

• Manage Amazon account to boost sales and reduce ad costs.
• Increase net profits through strategic optimization.

SOLUTION

How did you find Ecomclips?

UPWORK.COM

Why did you select Ecomclips over others?

• High ratings
• Good value for cost

How many teammates from Ecomclips were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ecomclips manages our entire Amazon Seller Account, covering over 20 active product listings. Their work includes full PPC management—campaign creation, keyword research, bid optimization, A/B testing, and ongoing budget adjustments—to maximize ROI. They oversee performance tracking (CTR, impressions, conversions, ACOS, TACOS, CPC, CPA, CVR) and provide a detailed weekly performance spreadsheet with hourly data, campaign results, and sales breakdowns. This includes metrics such as sessions, total sales, orders, ad sales %, organic vs PPC sales, and total ad spend analysis. Key deliverables include reduced ACOS and TACOS, improved ad efficiency, and consistent sales growth through strategic campaign optimization.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since partnering with Ecomclips in July 2024, we’ve seen a significant reduction in monthly Amazon PPC ad spend while maintaining strong sales performance. From January to July 2025, organic sales increased by 18%, net sales grew by 10%, and advertising efficiency improved through lower ACOS and TACOS. These results reflect better ROI, stronger organic visibility, and sustained overall growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ecomclips began by cleaning and optimizing our Amazon account, then set up improved PPC campaigns and display ads using our existing product photography. They also expanded our listings to Walmart, completing setup promptly when provided with the necessary product data and images. With a 13-year-old website as a reference, they effectively used existing content to create ads. They respond quickly, meet deadlines, and adapt to our needs, but their speed and output depend on receiving complete information and assets from us.

What was your primary form of communication with Ecomclips?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I find most impressive about Ecomclips is their highly organized team structure. They divide responsibilities between three specialized groups, and I communicate with them primarily through WhatsApp, along with monthly live meetings with each team. The PPC team manages all sales data and provides detailed weekly KPI reports in spreadsheet form. The management team oversees display ads and quickly resolves any rare policy violations. This clear division of roles ensures fast responses, smooth communication, and consistent results—and I even know many of the team members by name.

Are there any areas for improvement or something Ecomclips could have done differently?

There’s always room for improvement in any organization. One challenge is that Ecomclips is based in India, which means a 12-hour time difference. Monthly live meetings typically need to be scheduled around 8 PM in the U.S. (8 AM for them) or vice versa, and responses usually arrive within 1–10 hours. However, the upside is that you receive the same level of work and expertise at roughly one-fifth—or even less—of the cost of a comparable U.S.-based Amazon management team.

BACKGROUND

Please describe your company and position.

 I am the Marketplace Manager of a retail company 

Describe what your company does in a single sentence.

E-commerce clothing company 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ecomclips to accomplish?

• To assist in organizing product data for our marketplace business on Amazon.

SOLUTION

How did you find Ecomclips?

• Online Search
• Referral

Why did you select Ecomclips over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Ecomclips were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Working with Eclipse has been a game-changer for our e-commerce operations. From managing product uploads and optimizing listings to troubleshooting backend issues across multiple marketplaces, their team is incredibly efficient, responsive, and detail-oriented. They consistently deliver high-quality work—often ahead of schedule—which allows us to stay focused on strategy and growth.

Whether it’s bulk SKU updates, reporting or navigating marketplace nuances (like Amazon, Target, or Macy’s), Eclipse is a reliable extension of our team. Their support has been instrumental in keeping our catalogs clean, organized, and up to date. I can’t recommend them highly enough for any brand looking to scale marketplace operations without sacrificing quality.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Eclipse’s support enabled us to reduce product onboarding time by over 40%, allowing new assortments to go live quicker and align with key seasonal timelines.
Catalog Optimization: We cleaned and standardized over 500 SKUs, improving search visibility and conversion on key marketplaces.
Operational Efficiency: With Eclipse handling recurring backend tasks, we were able to reallocate internal resources toward growth-driving initiatives like marketing and sales analysis.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They consistently deliver tasks on time—often ahead of schedule—and are highly organized in their communication and workflow. They respond quickly to requests, adapt easily to shifting priorities, and proactively flag potential issues before they become problems. Their attention to detail and ability to follow through on deadlines has made them a reliable and trusted partner

What was your primary form of communication with Ecomclips?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Eclipse is their combination of speed, accuracy, and adaptability. They truly operate like an extension of our internal team—quick to understand our systems, attentive to detail, and always willing to pivot as priorities shift.

Are there any areas for improvement or something Ecomclips could have done differently?

 their responsiveness and willingness to adapt have made it easy to stay aligned throughout the process.

BACKGROUND

Please describe your company and position.

I am an Executive of Zoya Jewelry Design

Describe what your company does in a single sentence.

We are a Canada-based jewelry brand specializing in elegant, high-quality pieces designed for modern women.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ecomclips to accomplish?

• Optimize our Amazon listings to improve visibility and conversion.
• Set up and manage advertising campaigns to increase sales.
• Provide strategic advice on how to grow our brand on Amazon Canada.

SOLUTION

How did you find Ecomclips?

Founded them onUpwork

Why did you select Ecomclips over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Responsive and easy to communicate with

How many teammates from Ecomclips were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Ecomclips to help us launch and scale our jewelry brand on Amazon Canada. Their scope of work included account setup, listing creation and optimization, keyword research, and full management of Amazon PPC campaigns. They also provided weekly performance reports, monitored ACOS and ROAS, and made strategic adjustments to improve our profitability. One of the key deliverables was building a highly optimized product listing with A+ content and implementing effective ad strategies across Sponsored Products, Sponsored Brands, and Sponsored Display.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We observed a noticeable increase in conversion rate and return on ad spend (ROAS) within the first 30 days. Our Amazon campaigns became more optimized, click-through rates improved, and we experienced better control over advertising costs. Ecomclips also helped us implement clear performance tracking, enabling us to make data-driven decisions more quickly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management by Ecomclips was smooth and efficient. They consistently delivered all tasks on time and were very responsive throughout the entire process. Any time we had questions or needed changes, they replied quickly and adjusted accordingly. Their structured workflow and reliable communication gave us confidence and clarity during the entire collaboration.

What was your primary form of communication with Ecomclips?

Email or Messaging App

What did you find most impressive or unique about this company?

What impresses me the most about Ecomclips is their responsiveness and deep understanding of the Amazon platform. Their ability to quickly analyze our situation, offer practical solutions, and explain things in a clear, professional way made them stand out. Unlike many others, they truly care about long-term success—not just quick results.

Are there any areas for improvement or something Ecomclips could have done differently?

One area for improvement could be providing a more detailed roadmap at the beginning of the project, including estimated timelines and potential bottlenecks. While the team was responsive and flexible, having clearer expectations from the start would have helped us plan better internally. Other than that, the collaboration was smooth and productive.

BACKGROUND

Please describe your company and position.

I am the Product Development Manager of HomeCity Inc.

Describe what your company does in a single sentence.

My company is an ecommerce and wholesale company that deals with home goods. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ecomclips to accomplish?

• Product submission
• Product listing maintenance
• Improving accuracy of product listings

SOLUTION

How did you find Ecomclips?

Referral

Why did you select Ecomclips over others?

• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Ecomclips were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Highly Recommend Ecomclips - Excellent Development Partner

Review:

I've had the pleasure of working with Ecomclips for 2 years now on a variety of e-commerce projects. From the outset, their communication and collaboration skills were exceptional. They consistently attended meetings, actively participated in discussions, and were highly responsive to our needs.

One of the things that truly impressed me was their ability to handle feedback. They were receptive to our suggestions and implemented changes quickly and efficiently. Their technical expertise and commitment to delivering high-quality work were evident throughout the project.

I highly recommend Ecomclips to anyone looking for a reliable and skilled development partner. They are a true asset to any project.

-Product Development Manager

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Average response time to queries/requests was consistently under a few hours. AND Successfully implemented key features with minimal revisions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ecomclips's project management was highly impressive. They utilized project management methodologies effectively, ensuring a smooth and organized workflow. They were excellent at providing regular updates and keeping us informed of progress every step of the way.

Crucially, they consistently delivered items on time, meeting deadlines without compromising quality. Their ability to adapt to our evolving needs was remarkable. Whenever we had a request or a change in direction, they were quick to respond and adjust their approach accordingly. They were always willing to go the extra mile to ensure our satisfaction.

What was your primary form of communication with Ecomclips?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Ecomclips was their unique combination of technical expertise and genuine collaborative spirit. They weren't just order-takers; they actively engaged in discussions, offered valuable insights, and truly felt like an extension of our own team.

Their commitment to understanding our vision and goals was evident throughout the project. They took the time to ask the right questions, delve into the nuances of our requirements, and proactively suggest solutions that aligned with our overall objectives.

This, combined with their exceptional communication and responsiveness, created a truly collaborative and productive working relationship. It felt like a true partnership, where everyone was working together towards a shared success.

Are there any areas for improvement or something Ecomclips could have done differently?

While they were excellent at understanding our needs, perhaps spending a little more time upfront to explore potential challenges or edge cases in even greater detail could further minimize revisions later on.

BACKGROUND

Please describe your company and position.

I am the eCommerce Manager of We Can Source It

Describe what your company does in a single sentence.

Multi channel eCommerce business selling on Amazon, eBay and WooCommerce working within the hospitality sector 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ecomclips to accomplish?

• Improve Amazon listings including A+ content, images and descriptions
• Manage Google Advertising and Shopping
• Work with Amazon Advertising Account Manager to deliver a greater return on Amazon advertising

SOLUTION

How did you find Ecomclips?

• Online Search
• YouTube

Why did you select Ecomclips over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Ecomclips were assigned to this project?

15+

Describe the scope of work in detail. Please include a summary of key deliverables.

We initially reached out to Ecomclips to help with our Amazon advertising this has since expanded into Amazon A+ creation, a full Amazon Storefront rebuild, direct marketing for our own website including SEO work.
Our Amazon store has seen a considerable uplift in sales since using Ecomclips as has our own website with results delivered quickly.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Amazon sales have almost doubled taking us to 7 figure months 
Website sales increase within weeks of the team taking over direct marketing 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project managment is carried out over Skype groups for each project
All projects are reported daily and new tasks are handled with speed and accuracy 

What was your primary form of communication with Ecomclips?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Ecomclips deliver great results at a rapid rate 

Are there any areas for improvement or something Ecomclips could have done differently?

They don't work with our products so sometimes descriptive errors arise but these are fixed prior to any publication