Duck.Design

BACKGROUND

Please describe your company and position.

I am the Director of Value Chain Lab

Describe what your company does in a single sentence.

Developers or Logistics Orchestration platform and Marketplace

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duck.Design to accomplish?

• UI/UX design of platform's functional areas
• website refresh

SOLUTION

How did you find Duck.Design?

• Online Search
• direct approach

Why did you select Duck.Design over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Duck.Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Duck.Design for UI/UX design across two workstreams: a B2B SaaS platform and a corporate website redesign. The engagement has run for over a year. Their design work is sharp. They brought genuine UX thinking to the table rather than just making things look good, and the UI output was clean and production-ready. When we needed design decisions explained or defended, they could articulate the reasoning behind their choices clearly. On the operational side, they've been highly dependable. Turnaround times were consistently fast, communication was straightforward and they stuck to agreed timelines. The team adapted well when priorities shifted and handled scope changes without drama. Strong design skills, reliable delivery and a professional working relationship throughout. We'd engage them again without hesitation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

met all project objectives

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Strong design skills, reliable delivery and a professional working relationship throughout.

What was your primary form of communication with Duck.Design?

Email or Messaging App

What did you find most impressive or unique about this company?

Consistency, reliability and overall dependability of their outputs

Are there any areas for improvement or something Duck.Design could have done differently?

none atm

BACKGROUND

Please describe your company and position.

I am the Founder's Associate of bont sos.

Describe what your company does in a single sentence.

Software provider with SaaS products for CRM, sales intelligence and GTM

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duck.Design to accomplish?

• Logo Design (multiple)
• Website Design (multiple)
• Graphic Design
• Motion Graphic Design
• Marketing Material Design

SOLUTION

How did you find Duck.Design?

• Online Search
• Other

Why did you select Duck.Design over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Duck.Design were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have done multiple full websites, brand logos, motion graphics, GIFs, marketing one-pagers and much more with their designers. They iterate daily, respond quickly and get a lot right the first time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completed websites, brand logos, motion graphics, GIFs, marketing one-pagers and more.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

After working with them for over 9 months to date, we are very happy with Duck.Design – they are fast, professional and produce amazing designs of all types. Project managers are responsive, work is done on time and issues are communicated proactively.
Long term collaboration (pausing and resuming work based on business needs) is easy and frictionless.

What was your primary form of communication with Duck.Design?

Email or Messaging App

What did you find most impressive or unique about this company?

Great combination of skills for a very fair price. Professional team, great collaboration via Trello.

Are there any areas for improvement or something Duck.Design could have done differently?

Since the designers don't all speak English and use translation tools, sometimes there are misunderstandings and things that are missed in the communication. This isn't a problem at all and is always corrected quickly and without hassle.

BACKGROUND

Please describe your company and position.

I am the Business Development Manager of 3Alica

Describe what your company does in a single sentence.

We provide development and outsourcing services for data analytics and AI.
Get in touch

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duck.Design to accomplish?

• Our goal was to develop a modern, intuitive design system for our internal tools and revamp our outdated corporate website.

SOLUTION

How did you find Duck.Design?

• Online Search
• Other

Why did you select Duck.Design over others?

Sprong portfolio, easy to start with, The ability to scale requests up or down monthly

How many teammates from Duck.Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They redesigned our internal admin panel UI, provided a new brand-aligned web design for our public site, and built design components for future use. Deliverables included Figma prototypes and a component library.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Internal adoption of our tools improved noticeably, and the bounce rate on our new website dropped by 25%. User feedback was also much more positive.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They kept everything transparent and well-documented. Deadlines were consistently met, and they were very responsive, replying within the same day.

What was your primary form of communication with Duck.Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They combine strong design thinking with an efficient delivery process. We never had to chase them down for anything.

Are there any areas for improvement or something Duck.Design could have done differently?

Some onboarding documentation for handoff would’ve been nice, but we managed with what was delivered.

BACKGROUND

Please describe your company and position.

I am the Account Manager of Aterise

Describe what your company does in a single sentence.

Aterise delivers successful FinTech, Mobility, Logistics et al. solutions to a considerable number of businesses all over the world. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duck.Design to accomplish?

• We needed high-converting A+ Content designs for multiple product listings to increase engagement, improve brand consistency, and boost conversion rates. The goal was to see at least a 15% increase in sales and an improvement in customer retention.

SOLUTION

How did you find Duck.Design?

Online Search

Why did you select Duck.Design over others?

• Good value for cost
• Company values aligned
• Proven expertise in e-commerce design

How many teammates from Duck.Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Duck.design developed visually engaging A+ Content modules for several of our best-selling products. They provided custom graphics, comparison charts, and lifestyle images tailored to Amazon's guidelines. Additionally, they refreshed our brand identity across all product pages, ensuring a cohesive look and feel.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The newly designed A+ Content led to a 20% increase in conversions and a 30% boost in customer engagement on our product pages. Our return rate also decreased as customers had a clearer understanding of the product before purchasing.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Duck.design was highly organized, delivering all content ahead of schedule. They were receptive to feedback, making necessary revisions quickly and ensuring each product page was optimized for performance.

What was your primary form of communication with Duck.Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their deep understanding of e-commerce design and Amazon’s A+ Content requirements. They created visually compelling assets that aligned perfectly with our brand and drove real business results.

Are there any areas for improvement or something Duck.Design could have done differently?

None, everything was executed flawlessly.

BACKGROUND

Please describe your company and position.

I am an executive of IntexSoft

Describe what your company does in a single sentence.

IntexSoft is a software product development company providing end-to-end software development services for businesses and IT companies worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duck.Design to accomplish?

• We needed a modern and intuitive website that would reflect our expertise and credibility in the consulting space. The goal was to create a professional online presence that enhances lead generation, client engagement, and thought leadership positioning.

SOLUTION

How did you find Duck.Design?

Online Search

Why did you select Duck.Design over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Duck.Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Duck.design was responsible for redesigning our website, ensuring it had a user-friendly interface and compelling visual design. They also helped refine our brand elements, including typography, color schemes, and overall digital branding. The final deliverables included a fully responsive website, updated brand guidelines, and a content strategy layout to improve readability and engagement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our new website led to a 40% increase in inquiries from potential clients and a 20% increase in time spent on our content pages.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Duck.Design was highly organized, adhering to deadlines and proactively addressing feedback. Their structured approach ensured smooth collaboration and minimal revisions.

What was your primary form of communication with Duck.Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to create a sleek and professional design that enhanced our credibility while maintaining a user-friendly interface.

Are there any areas for improvement or something Duck.Design could have done differently?

None, the experience was seamless.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of SagTech

Describe what your company does in a single sentence.

We are an IT company offering a wide range of high-quality services aimed at solving technological challenges and optimizing business processes for our clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duck.Design to accomplish?

• Our main goal was for duck.design to create a product that would be both intuitive and visually appealing.

SOLUTION

How did you find Duck.Design?

Online Search

Why did you select Duck.Design over others?

Good value for cost

How many teammates from Duck.Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

During the project, there were several key stages that helped achieve excellent results:

1. In-depth analysis — the team carefully studied our needs.

2. Modern UI design — the interface turned out to be clean and well-structured.

3. Intuitive UX — the navigation is logical, and the user experience is seamless.

4. Flexibility and responsiveness — the project works flawlessly on all devices.

All these stages allowed us to create a product that fully meets our expectations and high-quality standards.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The result exceeded all expectations – the product is not only aesthetically impressive but also highly user-friendly. Sagtech now has a powerful tool that enhances client interaction and boosts conversions.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, everything was delivered on time. If we need design services again in the future, we will definitely reach out to duck.design

What was your primary form of communication with Duck.Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The Duck.design team demonstrated the highest level of professionalism while working on the Sagtech UX/UI project. They not only deeply understood the business needs but also provided innovative solutions that made the product both intuitive and visually appealing.  

Are there any areas for improvement or something Duck.Design could have done differently?

We highly recommend Duck.Design as a reliable partner for world-class UX/UI design!

BACKGROUND

Please describe your company and position.

I am the Managing partner of Rubicon LLC

Describe what your company does in a single sentence.

Rubicon optimizes corporate IT lifecycle operations

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duck.Design to accomplish?

• Websites
• Sales collateral
• Explainer videos

SOLUTION

How did you find Duck.Design?

Online Search

Why did you select Duck.Design over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Duck.Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We used duck as our marketing partner for our start up. They’ve helped us build our websites, our marketing collateral, and several explainer videos.

The company has been great to work with, translating our ideas into usable material and delivering great product in time. We’re very satisfied with our work with them

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Duck delivered 6 explainer videos explaining different aspects of our orosucrs

they built and delivered 3 websites for different elements of the business

They created a variety of sales slicks and marketing collateral to support our sales teams 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was primarily via Trello.  The communication was consistent and the company was responsive

What was your primary form of communication with Duck.Design?

Email or Messaging App

What did you find most impressive or unique about this company?

We got a tremendous scale for our investment.

Are there any areas for improvement or something Duck.Design could have done differently?

duck works in one task from the backlog at a time, prioritizing the work queue on our end was important.  It would be great if duck would handle unrelated requests simultaneously - but it wasn't a big problem 

BACKGROUND

Please describe your company and position.

 I am the Marketing Manager of a marketing company 

Describe what your company does in a single sentence.

We provide digital development and marketing services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duck.Design to accomplish?

• Web design
• Graphic design

SOLUTION

How did you find Duck.Design?

Referral

Why did you select Duck.Design over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Duck.Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included creating a unique UX/UI design, developing responsive layouts for desktop and mobile versions, integrating brand identity and developing a visual style based on modern trends.

The result is a design we are truly proud of and the certainty that we will come back to them next time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The design system ensures a consistent look and feel across all digital platforms. Modular UI components allow for quick changes and feature enhancements. I think we'll see even more results in the future.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From the very first meeting, the team caught our vibe, transformed our scattered ideas into a clear visual concept, and delivered a result that exceeded all expectations.

Every detail was carefully thought out, revisions were lightning-fast, and the overall atmosphere felt like working with old friends who also happen to be design geniuses.

What was your primary form of communication with Duck.Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They provide unlimited design for a monthly fee, which is a very fresh and interesting concept.

Are there any areas for improvement or something Duck.Design could have done differently?

We haven't noticed anything major.

BACKGROUND

Please describe your company and position.

I am the Co-founder and COO of Fundraising Bootcamp

Describe what your company does in a single sentence.

We have an investor-ready programme and methodology that helps startup founders raise capital, with a trackrecord of €550m raised by our alumni in the last 3 years. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duck.Design to accomplish?

• Graphic design work

SOLUTION

How did you find Duck.Design?

They approached us

Why did you select Duck.Design over others?

• High ratings
• Pricing fit our budget
• We like their business model

Describe the scope of work in detail. Please include a summary of key deliverables.

We have worked on multiple projects together over the last year, mostly around graphic design, with some animation and video edits. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Quality, timely delivery, following the scope of the project, applying our branding principles to the materials created. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with Duck Design has been incredibly smooth and easy! Everything is organised on our own Trello board, and managed by our Account Manager Marina. Whenever we have a new task, I post it to Trello, Marina assigns the task to the person/people with the appropriate skills and together they define the deadline to deliver on the project. They always deliver on time and can I ask for as many edits as I'd like, without any extra cost. 

What was your primary form of communication with Duck.Design?

Email or Messaging App

What did you find most impressive or unique about this company?

I love the way they work because it's super streamlined and efficient. As the founder in a small business, I need my team and suppliers to be as easy to work with as possible and Duck Design offers that, while still delivering good quality work. 

Are there any areas for improvement or something Duck.Design could have done differently?

Nothing I can think of for now. 

BACKGROUND

Please describe your company and position.

I am the COO of TUIO

Describe what your company does in a single sentence.

TUIO provides a comprehensive software solution that streamlines billing, payments, and administrative tasks for schools and childcare centers, helping them save time and improve efficiency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duck.Design to accomplish?

• Improve Brand Visuals
• Enhance User Experience
• Create Marketing Materials

SOLUTION

How did you find Duck.Design?

Online Search

Why did you select Duck.Design over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Duck.Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Duck.Design to enhance our brand's visual identity and improve user experience across our digital platforms. Their team provided comprehensive graphic design services, including logo creation, website design, and marketing materials, all tailored to align with our brand's vision and objectives.  

• Brand Visuals: Redesign of logos, color schemes, and typography to establish a distinct visual identity.
• Website Design: Development of a user-centered website layout with improved navigation, accessibility, and responsive design.
• Marketing Materials: Production of promotional assets, including digital ads, social media graphics, email templates, and printable materials, all aligned with the refreshed brand identity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased Brand Recognition: A 30% increase in engagement across digital channels, measured by impressions and clicks on branded materials.
• Enhanced User Engagement: Improved user metrics on the website, including a 25% increase in average session duration and a 15% decrease in bounce rate.
• Conversion Rate Improvement: A 20% boost in lead generation and customer conversion rates from the redesigned website and optimized marketing materials.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Duck.Design demonstrated exceptional project management throughout our collaboration. They consistently delivered items on time, adhering to agreed-upon schedules and milestones. Their team was highly responsive to our needs, promptly addressing feedback and accommodating changes efficiently. This proactive approach ensured a smooth workflow and successful project outcomes.

What was your primary form of communication with Duck.Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Duck.Design's subscription-based model offers unlimited design requests and revisions for a fixed monthly rate, providing exceptional value and flexibility. Duck.Design's professional designers deliver high-quality work with same-day deliveries, ensuring efficient service.

Are there any areas for improvement or something Duck.Design could have done differently?

Areas for improvement could include enhancing communication around project timelines, particularly when handling multiple revisions or complex requests. While the turnaround time is impressive, setting clearer expectations on project durations and providing periodic updates on longer projects could further improve the client experience. Additionally, expanding the range of services, such as offering more specialized design options, could add even greater value to their offerings.