Duck.Design

BACKGROUND

Please describe your company and position.

I am the Account Manager of Aterise

Describe what your company does in a single sentence.

Aterise delivers successful FinTech, Mobility, Logistics et al. solutions to a considerable number of businesses all over the world. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duck.Design to accomplish?

• We needed high-converting A+ Content designs for multiple product listings to increase engagement, improve brand consistency, and boost conversion rates. The goal was to see at least a 15% increase in sales and an improvement in customer retention.

SOLUTION

How did you find Duck.Design?

Online Search

Why did you select Duck.Design over others?

• Good value for cost
• Company values aligned
• Proven expertise in e-commerce design

How many teammates from Duck.Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Duck.design developed visually engaging A+ Content modules for several of our best-selling products. They provided custom graphics, comparison charts, and lifestyle images tailored to Amazon's guidelines. Additionally, they refreshed our brand identity across all product pages, ensuring a cohesive look and feel.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The newly designed A+ Content led to a 20% increase in conversions and a 30% boost in customer engagement on our product pages. Our return rate also decreased as customers had a clearer understanding of the product before purchasing.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Duck.design was highly organized, delivering all content ahead of schedule. They were receptive to feedback, making necessary revisions quickly and ensuring each product page was optimized for performance.

What was your primary form of communication with Duck.Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their deep understanding of e-commerce design and Amazon’s A+ Content requirements. They created visually compelling assets that aligned perfectly with our brand and drove real business results.

Are there any areas for improvement or something Duck.Design could have done differently?

None, everything was executed flawlessly.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of SagTech

Describe what your company does in a single sentence.

We are an IT company offering a wide range of high-quality services aimed at solving technological challenges and optimizing business processes for our clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duck.Design to accomplish?

• Our main goal was for duck.design to create a product that would be both intuitive and visually appealing.

SOLUTION

How did you find Duck.Design?

Online Search

Why did you select Duck.Design over others?

Good value for cost

How many teammates from Duck.Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

During the project, there were several key stages that helped achieve excellent results:

1. In-depth analysis — the team carefully studied our needs.

2. Modern UI design — the interface turned out to be clean and well-structured.

3. Intuitive UX — the navigation is logical, and the user experience is seamless.

4. Flexibility and responsiveness — the project works flawlessly on all devices.

All these stages allowed us to create a product that fully meets our expectations and high-quality standards.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The result exceeded all expectations – the product is not only aesthetically impressive but also highly user-friendly. Sagtech now has a powerful tool that enhances client interaction and boosts conversions.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, everything was delivered on time. If we need design services again in the future, we will definitely reach out to duck.design

What was your primary form of communication with Duck.Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The Duck.design team demonstrated the highest level of professionalism while working on the Sagtech UX/UI project. They not only deeply understood the business needs but also provided innovative solutions that made the product both intuitive and visually appealing.  

Are there any areas for improvement or something Duck.Design could have done differently?

We highly recommend Duck.Design as a reliable partner for world-class UX/UI design!

BACKGROUND

Please describe your company and position.

I am the Managing partner of Rubicon LLC

Describe what your company does in a single sentence.

Rubicon optimizes corporate IT lifecycle operations

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duck.Design to accomplish?

• Websites
• Sales collateral
• Explainer videos

SOLUTION

How did you find Duck.Design?

Online Search

Why did you select Duck.Design over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Duck.Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We used duck as our marketing partner for our start up. They’ve helped us build our websites, our marketing collateral, and several explainer videos.

The company has been great to work with, translating our ideas into usable material and delivering great product in time. We’re very satisfied with our work with them

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Duck delivered 6 explainer videos explaining different aspects of our orosucrs

they built and delivered 3 websites for different elements of the business

They created a variety of sales slicks and marketing collateral to support our sales teams 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was primarily via Trello.  The communication was consistent and the company was responsive

What was your primary form of communication with Duck.Design?

Email or Messaging App

What did you find most impressive or unique about this company?

We got a tremendous scale for our investment.

Are there any areas for improvement or something Duck.Design could have done differently?

duck works in one task from the backlog at a time, prioritizing the work queue on our end was important.  It would be great if duck would handle unrelated requests simultaneously - but it wasn't a big problem 

BACKGROUND

Please describe your company and position.

 I am the Marketing Manager of a marketing company 

Describe what your company does in a single sentence.

We provide digital development and marketing services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duck.Design to accomplish?

• Web design
• Graphic design

SOLUTION

How did you find Duck.Design?

Referral

Why did you select Duck.Design over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Duck.Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included creating a unique UX/UI design, developing responsive layouts for desktop and mobile versions, integrating brand identity and developing a visual style based on modern trends.

The result is a design we are truly proud of and the certainty that we will come back to them next time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The design system ensures a consistent look and feel across all digital platforms. Modular UI components allow for quick changes and feature enhancements. I think we'll see even more results in the future.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From the very first meeting, the team caught our vibe, transformed our scattered ideas into a clear visual concept, and delivered a result that exceeded all expectations.

Every detail was carefully thought out, revisions were lightning-fast, and the overall atmosphere felt like working with old friends who also happen to be design geniuses.

What was your primary form of communication with Duck.Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They provide unlimited design for a monthly fee, which is a very fresh and interesting concept.

Are there any areas for improvement or something Duck.Design could have done differently?

We haven't noticed anything major.

BACKGROUND

Please describe your company and position.

I am the Co-founder and COO of Fundraising Bootcamp

Describe what your company does in a single sentence.

We have an investor-ready programme and methodology that helps startup founders raise capital, with a trackrecord of €550m raised by our alumni in the last 3 years. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duck.Design to accomplish?

• Graphic design work

SOLUTION

How did you find Duck.Design?

They approached us

Why did you select Duck.Design over others?

• High ratings
• Pricing fit our budget
• We like their business model

Describe the scope of work in detail. Please include a summary of key deliverables.

We have worked on multiple projects together over the last year, mostly around graphic design, with some animation and video edits. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Quality, timely delivery, following the scope of the project, applying our branding principles to the materials created. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with Duck Design has been incredibly smooth and easy! Everything is organised on our own Trello board, and managed by our Account Manager Marina. Whenever we have a new task, I post it to Trello, Marina assigns the task to the person/people with the appropriate skills and together they define the deadline to deliver on the project. They always deliver on time and can I ask for as many edits as I'd like, without any extra cost. 

What was your primary form of communication with Duck.Design?

Email or Messaging App

What did you find most impressive or unique about this company?

I love the way they work because it's super streamlined and efficient. As the founder in a small business, I need my team and suppliers to be as easy to work with as possible and Duck Design offers that, while still delivering good quality work. 

Are there any areas for improvement or something Duck.Design could have done differently?

Nothing I can think of for now. 

BACKGROUND

Please describe your company and position.

I am the COO of TUIO

Describe what your company does in a single sentence.

TUIO provides a comprehensive software solution that streamlines billing, payments, and administrative tasks for schools and childcare centers, helping them save time and improve efficiency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duck.Design to accomplish?

• Improve Brand Visuals
• Enhance User Experience
• Create Marketing Materials

SOLUTION

How did you find Duck.Design?

Online Search

Why did you select Duck.Design over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Duck.Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Duck.Design to enhance our brand's visual identity and improve user experience across our digital platforms. Their team provided comprehensive graphic design services, including logo creation, website design, and marketing materials, all tailored to align with our brand's vision and objectives.  

• Brand Visuals: Redesign of logos, color schemes, and typography to establish a distinct visual identity.
• Website Design: Development of a user-centered website layout with improved navigation, accessibility, and responsive design.
• Marketing Materials: Production of promotional assets, including digital ads, social media graphics, email templates, and printable materials, all aligned with the refreshed brand identity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased Brand Recognition: A 30% increase in engagement across digital channels, measured by impressions and clicks on branded materials.
• Enhanced User Engagement: Improved user metrics on the website, including a 25% increase in average session duration and a 15% decrease in bounce rate.
• Conversion Rate Improvement: A 20% boost in lead generation and customer conversion rates from the redesigned website and optimized marketing materials.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Duck.Design demonstrated exceptional project management throughout our collaboration. They consistently delivered items on time, adhering to agreed-upon schedules and milestones. Their team was highly responsive to our needs, promptly addressing feedback and accommodating changes efficiently. This proactive approach ensured a smooth workflow and successful project outcomes.

What was your primary form of communication with Duck.Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Duck.Design's subscription-based model offers unlimited design requests and revisions for a fixed monthly rate, providing exceptional value and flexibility. Duck.Design's professional designers deliver high-quality work with same-day deliveries, ensuring efficient service.

Are there any areas for improvement or something Duck.Design could have done differently?

Areas for improvement could include enhancing communication around project timelines, particularly when handling multiple revisions or complex requests. While the turnaround time is impressive, setting clearer expectations on project durations and providing periodic updates on longer projects could further improve the client experience. Additionally, expanding the range of services, such as offering more specialized design options, could add even greater value to their offerings.

BACKGROUND

Please describe your company and position.

I am the CTO of Lambda Factor

Describe what your company does in a single sentence.

Lambda Factor is a premier technology company dedicated to transforming innovative ideas into successful, scalable solutions. With a team of highly skilled professionals and a passion for excellence, we specialize in delivering top-tier development services to businesses of all sizes and industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duck.Design to accomplish?

• Improve the user interface and user experience (UI/UX) of our website and mobile applications to increase user engagement and conversion rates by 20% within the next quarter.
• Create a cohesive visual brand identity, including logo, color schemes, typography, and marketing materials, that aligns with our company values and resonates with our target audience.

SOLUTION

How did you find Duck.Design?

Online Search

Why did you select Duck.Design over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Duck.Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Duck.design has been engaged to overhaul our company's digital presence by improving our website's user experience, establishing a consistent brand identity, and developing a scalable e-commerce platform. The goal is to enhance user engagement, ensure brand consistency across all channels, and enable seamless online transactions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The redesigned website resulted in a 30% increase in user engagement, as measured by metrics such as time spent on site, pages per session, and a 25% decrease in bounce rate

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Duck.design demonstrated strong project management skills throughout the engagement. They adhered to the agreed-upon timeline, delivering key milestones on schedule, such as the initial discovery phase, the brand identity development, and the e-commerce platform launch.

All deliverables were provided on time, with some even ahead of schedule, allowing for extra testing and refinements. There were no significant delays, and any minor adjustments to the timeline were communicated well in advance, with clear explanations and revised schedules.

What was your primary form of communication with Duck.Design?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Duck.design was their innovative approach to design. They didn't just follow trends; they took the time to understand our brand and industry, then crafted creative solutions that were not only visually striking but also highly functional. Their ability to blend aesthetics with usability was remarkable, resulting in designs that were both beautiful and effective in achieving our business goals.

Are there any areas for improvement or something Duck.Design could have done differently?

All went well

BACKGROUND

Please describe your company and position.

I am the owner of the company

Describe what your company does in a single sentence.

A start up beverage company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duck.Design to accomplish?

• Brand development
• web development
• label design

SOLUTION

How did you find Duck.Design?

Online Search

Why did you select Duck.Design over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Duck.Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The first task they helped me with was the brand book, they created my brand logo, style, and colors. Following that, they created the product label. Then the web design. I received all of the designs in Figma, product mock ups, and everything else I asked for.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I now have something to show people. I'm at the very early stages in my business so I had no depiction of the product or brand. My new labels will be going into production soon, I'm building out the website based on their designs, they even made time to help me with a presentation design, which will be used for investor meeting.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed on an assignment app, I created tickets for them and within 48 hours I had a first draft or even a fished product. They exceeded my expectations.

What was your primary form of communication with Duck.Design?

Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed by their attention to detail and ability to take my small examples and turn them into an amazing design.

Are there any areas for improvement or something Duck.Design could have done differently?

Not that I can currently think of.

BACKGROUND

Please describe your company and position.

I am the CEO of an advertising & marketing company.

Describe what your company does in a single sentence.

We are a growth marketing company that focuses on generating strong and sustainable growth for companies, startups, or scale-ups across various industries. What we do:

• Understanding the Business Model
• Analyzing Customer Journey
• Creating Attractive Environments
• Strategic Growth Planning
• Tailored and Transparent Collaboration 
• Focusing on the Intersection of Customer and Growth Journey

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duck.Design to accomplish?

• Logo Design
• Motion Design

SOLUTION

How did you find Duck.Design?

LinkedIn

Why did you select Duck.Design over others?

Referred to me

How many teammates from Duck.Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A company is looking to create a new corporate identity that encompasses both traditional and modern elements. The challenge lies in combining these two contrasting styles into a cohesive brand image. 

This unique blend would require a careful balance to reflect the company's heritage while also showcasing its forward-thinking and innovative approach. The new corporate identity aims to resonate with diverse audiences, aligning the company's values and vision in a way that honors its past and embraces the future.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Not yet.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they did a good job!

What was your primary form of communication with Duck.Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The first variants were already good, and we were really happy!

Are there any areas for improvement or something Duck.Design could have done differently?

Duck.Design has been using Trello, but there might be room for enhancement by possibly incorporating other tools like Slack. Slack could provide a more streamlined communication platform, allowing for real-time collaboration, and could complement or even replace Trello, depending on the specific needs of the projects and teams. 

Beyond just the communication tools, Duck.Design could continually assess and reevaluate the tools and processes they use to ensure that they are using the most efficient and effective methods. Regular evaluations might lead to discoveries of new tools or methods that could improve workflow and collaboration.

BACKGROUND

Please describe your company and position.

I am the Senior Project Manager

Describe what your company does in a single sentence.

SaaS

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duck.Design to accomplish?

• we hired duck design with the goal of enhancing user experience and the overall design of our SaaS platform

SOLUTION

How did you find Duck.Design?

Online Search

Why did you select Duck.Design over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Duck.Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They conducted a thorough research on our existing UI/UX design, identified the design's shortcomings and proposed a detailed, well-explained plan to address each. The key deliverables included an enhanced navigation, a removed user interface and a cohesive design system

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The revamped UI/UX design resulted in a significant improvement in user engagement metrics, taking into consideration increased amount of time spent on the platform and higher conversion rates. These demonstrates the effectiveness of Duck.Design work on our project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They had a proactive approach to project which ensured a smooth and efficient production throughout the project. They constantly delivered on time, adhering strictly to the set timelines . Their team was highly professional, maintaining open communication lines of communication and ensuring that our requirements were met properly

What was your primary form of communication with Duck.Design?

Virtual Meeting

What did you find most impressive or unique about this company?

They showed a deep understanding of target audience and an ability to capture the essence of SaaS all which aligned perfectly with the company's identity.

Are there any areas for improvement or something Duck.Design could have done differently?

There are none, they even exceeded expectations.