Duck.Design

BACKGROUND

Please describe your company and position.

I am the Content Manager of a Consumer Products Company

Describe what your company does in a single sentence.

A next-gen consumer products company that uses a data-driven tech-first approach to acquire, operate and scale consumer brands of the future.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duck Design to accomplish?

• Getting creatives designed quickly and efficiently
• Access to talented graphic designers and video editors for attractive images and videos for our brands

SOLUTION

How did you find Duck Design?

• Online Search
• Other

Why did you select Duck Design over others?

• High ratings
• Pricing fits our budget

What was the size of Duck Design’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The work involved a range of creatives - from videos of all formats to images of all formats. They also worked on landing pages for our brands. The focus for all the tasks was on quality, creativity, following the instructions closely, meeting the brands' guidelines, and speed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The different creatives submitted on time
• Following the brands' aesthetics
• Closely following the instructions provided for each task
• Responding quickly to feedback and correcting mistakes, if any sooner, rather than later
• Positive response to the creatives from our team and customers on different channels

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Most of the items were delivered on time. The instructions were followed closely and mistakes were few. They performed well on video editing tasks and email/website banner designing tasks.

What was your primary form of communication with Duck Design?

• Email
• Messaging App

What did you find most impressive or unique about this company?

The creativity and skills of the editors and designers.

Are there any areas for improvement or something Duck Design could have done differently?

Landing page designing work could have been done at a faster rate. there was also a tendency to miss out on the finer parts of the instructions at times. Overall, it was a satisfactory experience.

BACKGROUND

Please describe your company and position.

I am the Marketing Coordinator of Kids in the Game

Describe what your company does in a single sentence.

We are a sports based youth development organization that runs summer camps, school programs, and sports programs across NYC.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duck Design to accomplish?

• To cost effectively outsource our design work, and reduce the burden on our internal team.

SOLUTION

How did you find Duck Design?

• Online Search
• Other

Why did you select Duck Design over others?

• High ratings
• Pricing first our budget
• Good value for cost
• Referred to me

What was the size of Duck Design’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have had them construct an app wireframe, logos, flyers, merchandise designs, banners, stickers, postcards, address labels, etc. Some deliverables are conversion rates, click rates, nps scores, etc.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Their design work is being used in several successful campaigns

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had a project manager along with our designers. Our designers typically answer in less than a day and projects are turned around quickly.

What was your primary form of communication with Duck Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

First off, they are a subscription based design service which is unique. Second, they are overseas, but still manage to turn around work in a timely fashion.

Are there any areas for improvement or something Duck Design could have done differently?

They are very literal. They make the changes exactly how you ask for them. With this being said, if you just double check your own work you'll be fine.

BACKGROUND

Please describe your company and position.

I am the CBDMO of RevoTech Pro

Describe what your company does in a single sentence.

RevoTech Pro is an international software development company specializing in IT outstaffing and dedicated teams. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duck.Design to accomplish?

• We needed a modern and intuitive website that would reflect our expertise and credibility in the consulting space. The goal was to create a professional online presence that enhances lead generation, client engagement, and thought leadership positioning.

SOLUTION

How did you find Duck.Design?

Referral

Why did you select Duck.Design over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Duck.Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Duck.design helped us overhaul our brand by redesigning our logo, refining our color palette, and crafting a website that highlights our expertise. They also created templates for social media and marketing materials that align with our new brand image.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website’s bounce rate decreased by 30%, and engagement on social media posts using the new brand identity saw a 50% increase in interactions.

What was your primary form of communication with Duck.Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was their creativity and ability to translate our vision into a compelling brand identity that stands out in the competitive marketing industry.

Are there any areas for improvement or something Duck.Design could have done differently?

A more detailed onboarding process could have streamlined initial communications.

BACKGROUND

Please describe your company and position.

I am the CEO of Sorbet Agency

Describe what your company does in a single sentence.

Digital marketing agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duck.Design to accomplish?

• Website design
• Ad/banner design
• Branding

SOLUTION

How did you find Duck.Design?

DM on LinkedIn

Why did you select Duck.Design over others?

Good value for cost

How many teammates from Duck.Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I highly recommend Duck Design for its creativity and professionalism. They designed high-quality display banners and meta-campaign banners that enhanced our advertising efforts. Their website design was user-friendly and engaging.
Their branding work has a strong visual identity. Throughout the projects, they maintained clear communication, delivered on time, and were highly responsive to feedback.
They would be a fantastic partner for any marketing agency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project with Duck Design led to measurable improvements in ad performance. Their branding work strengthened brand recognition, ensuring consistency across marketing channels. All the deliverables were completed on time, allowing for seamless campaign execution.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Duck Design managed the tasks efficiently, delivering all items on time and ensuring a smooth workflow. 

What was your primary form of communication with Duck.Design?

Email or Messaging App

What did you find most impressive or unique about this company?

First - their responsiveness. Attention to detail and commitment to delivering high-quality work on time set them apart. 

Are there any areas for improvement or something Duck.Design could have done differently?

No :)

BACKGROUND

Please describe your company and position.

I am the CEO of Alexander Mina

Describe what your company does in a single sentence.

Luxury leather goods

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duck.Design to accomplish?

• Website development

SOLUTION

How did you find Duck.Design?

• Online Search
• Clutch Site

Why did you select Duck.Design over others?

High ratings

How many teammates from Duck.Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Enaged to develop website - design and development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Design quality, timeliness, impact of website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Here’s what I encountered after the sales pitch up front and being passed into the system:

• Unresponsive, robotic communication – The team was unable to answer even basic questions, providing monosyllabic, transactional replies that felt like talking to a chatbot.  A call started with ‘you wanted to speak with us, what do you want to say’.   Sullen and disrespectful approach.

• Zero strategic input – Despite selling themselves as a team that understands branding, they provided no creative direction, no meaningful engagement, and no original thought.

• No overarching plan and excuses for not providing one.  It felt like they were doing this for the first time.
 

• Repeated failure to deliver – I was assigned two separate teams, and both were equally uninspired, unstructured, and incapable of leading a project.

• A complete waste of time and money – I signed up for the £3,000 incl VAT per month package and paid £3,000 upfront, and what I received in return was worthless. Instead of a collaborative process, I was forced to micromanage every step, only to receive scraps of unusable work that did not align with my brand vision.

The final straw was their resistance to accountability—foot dragging, bureaucratic pushback ‘we didn’t agree to a meeting’, and an unwillingness to recognise their failures. I have now requested a full refund and written confirmation that my branding materials will be destroyed.

What was your primary form of communication with Duck.Design?

Email or Messaging App

What did you find most impressive or unique about this company?

Nothing.  I deeply regret working with Duck.Design, and I strongly advise anyone considering their services to look elsewhere. This company misrepresents itself as a capable design agency, yet my experience was nothing short of appalling—passive, disengaged, and utterly lacking in strategic or creative input.  

Are there any areas for improvement or something Duck.Design could have done differently?

If you are looking for a proactive, experienced, and engaged design team, Duck.Design is NOT the agency for you. This company operates on an exploitative, upfront payment model that locks you in before you even realise how poor the service actually is.

BACKGROUND

Please describe your company and position.

I am the Product Analyst of AI

Describe what your company does in a single sentence.

My company sells digital products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duck.Design to accomplish?

• To design the products
• To design branding videos for my products

SOLUTION

How did you find Duck.Design?

• Online Search
• Referral
• Youtube

Why did you select Duck.Design over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

This projects included the product design service, branding service from Duck. Design Company. The deliverables are design of our product, branding stategy including brand tagline, naming, color pallete , style guide

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our requirement was to visualize our product exactly like our physical product. Their design aligns with our company values including a realistic view of our product that is more than what we expected. hopefully, this would catch our target customer's attention towards the physical product.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have to mention their responsible behavior, delivery within the deadline, and instant responsiveness as their commitment which made the project easygoing and comfortable for us to get the expected outcome we wanted.

What was your primary form of communication with Duck.Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive or unique quality of the company is its solid work. They have understood our demands from the core along with our business, and it aligns their work which represents exactly what we wanted from us to deliver to the customers. 

Are there any areas for improvement or something Duck.Design could have done differently?

I haven't found anything worth mentioning so far.

BACKGROUND

Please describe your company and position.

I am the Director of Animate Your Science

Describe what your company does in a single sentence.

Animate Your Science helps researchers communicate their work effectively by creating engaging animations, graphics, and training programs that make complex science accessible to a wider audience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duck.Design to accomplish?

• Animation
• Graphic design

SOLUTION

How did you find Duck.Design?

cold email

Why did you select Duck.Design over others?

Good value for cost

How many teammates from Duck.Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A variety of animation and illustration jobs 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All project have been completed succesfully to client's satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

A bit slow at times but generally good and reliable.

What was your primary form of communication with Duck.Design?

Email or Messaging App

What did you find most impressive or unique about this company?

The access to a wide range of talent was impressive.

Are there any areas for improvement or something Duck.Design could have done differently?

Speed in execution.

BACKGROUND

Please describe your company and position.

I am the Partnership Manager of Interexy LLC

Describe what your company does in a single sentence.

Interexy is a custom software development and IT consulting company founded in 2017 and headquartered in Miami. We boast extensive expertise in Healthcare, Blockchain, FinTech, AI, ML, EdTech, E-Commerce, etc. We deliver innovative solutions for giants like SAP, PwC, Pampers, General Electric, Next Street & fastest-growing companies across industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duck.Design to accomplish?

• Developing design for the mobile application
• Developing design for the e-commerce website
• Market research to enhance the user interface

SOLUTION

How did you find Duck.Design?

• Referral
• Clutch Site

Why did you select Duck.Design over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Duck.Design were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Duck.Design provided comprehensive design services that were integral to the project's success. Their scope of work included:

1. UI/UX Design: Crafting intuitive and visually appealing interfaces for mobile and web applications.
2. Brand Identity: Enhancing our brand’s visual elements to align with our vision and goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Duck.Design delivered designs on time, showing their capability in meeting deadlines and ensuring high functionality and security. Their attention to detail and commitment to quality were evident throughout the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was efficient, with clear communication and timely deliveries. 

What was your primary form of communication with Duck.Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Duck.Design impressed us with their creativity and ability to blend innovative technology with user-centric design. 

Are there any areas for improvement or something Duck.Design could have done differently?

We were thoroughly satisfied with their services and have no suggestions for improvement.

BACKGROUND

Please describe your company and position.

I am the Director of Concept Vibe Ltd

Describe what your company does in a single sentence.

3D architectural rendering & visualization studio

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duck.Design to accomplish?

• Developing our business

SOLUTION

How did you find Duck.Design?

Online Search

Why did you select Duck.Design over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Duck.Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had a great website developed for us from start to finish.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were constantly given updates on progress and the final result was in front on time!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have always provided honest progress updates and just as always delivered the results on time 

What was your primary form of communication with Duck.Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

People!!! The whole team was very outgoing, courteous, and professional!  

Are there any areas for improvement or something Duck.Design could have done differently?

They're good at everything!

BACKGROUND

Please describe your company and position.

I am a designed at Kūbs

Describe what your company does in a single sentence.

Kūbs is a pioneering company and our flagship product dedicated to transforming game development. Kūbs is your all-in-one platform for project management, collaboration, and production, empowering developers with intuitive tools, real-time updates, and seamless integrations, streamlining workflows, and boosting productivity.

Join us as Kūbs revolutionizes the game development industry with innovative solutions designed to make creating games smarter and more connected.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Duck.Design to accomplish?

• Designing UI
• Cleaning Up UI
• UI Production Work

SOLUTION

How did you find Duck.Design?

Online Search

Why did you select Duck.Design over others?

• High ratings
• Pricing fits our budget
• Good value for cost
• Company values aligned

How many teammates from Duck.Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Duck Design has played a crucial role in the development of Kūbs by providing exceptional design support. They have assisted in creating and refining UI components, ensuring a consistent and user-friendly experience across our platform. Their expertise has helped us standardize our design system, develop intricate pages such as the Account Creation and Project Management interfaces, and process a vast number of driver icons for use in the Kūb cards. 
Their collaborative efforts and attention to detail have significantly contributed to the visual and functional excellence of the Kūbs platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Key achievements include cohesive UI component standardization, reducing account setup time by 40% and improving project management efficiency by 25%. They processed over 250 driver icons, streamlined integration tasks, and ensured seamless design system integration in Figma, increasing utilization by 60%. Their responsive design implementation enhanced mobile usability, resulting in a 35% increase in mobile user engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Duck Design has demonstrated exceptional project management throughout the Kūbs project, consistently delivering items on time, adhering to tight deadlines, and ensuring that all tasks were completed efficiently. Their responsiveness to our needs has been outstanding; they quickly address any feedback or requests for modifications, often exceeding expectations. Communication is always clear and proactive, with regular updates and open channels for discussion. 
Their ability to adapt to changing priorities and deliver high-quality results in a timely manner continues to be a key factor in the project's overall success.

What was your primary form of communication with Duck.Design?

Email or Messaging App

What did you find most impressive or unique about this company?

What we found most impressive about Duck Design was their ability to combine exceptional creativity with technical expertise. Their innovative approaches and unique solutions not only met our project requirements but also introduced us to new skills and methodologies that significantly enhanced our workflow. Their commitment to excellence and continuous improvement was evident in every task they undertook, making them a standout partner in our development process.

Are there any areas for improvement or something Duck.Design could have done differently?

It is challenging to identify any areas where Duck Design could improve. Their work has been consistently and overwhelmingly positive. Whenever there was a need for revisions or adjustments to meet our final satisfaction, the issues were minor and always stemmed from our own incomplete communication. Typically, we needed to see the work in progress to realize that additional requirements were necessary. It was Duck Design's work that provided us with the updated clarity we needed.