DreamzTech Solutions

BACKGROUND

Please describe your company and position.

I am the Managing Director of The Burris Advisory Group LLC

Describe what your company does in a single sentence.

We sell software's to industrial, commercial and some B2C merchants.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dreamztech Solutions to accomplish?

• Solve business needs for modernization
• Field Service Software for all size businesses
• Facility Management Solutions for Manufacturing and Property Management

SOLUTION

How did you find Dreamztech Solutions?

Referral

Why did you select Dreamztech Solutions over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Dreamztech Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to replace an old Field Service application with a more scalable software that could be customized as needed. We also needed to be in communication weekly to ensure the final product was completed as desired. 

All data was transferred by Dreamztech and placed exactly where it should be placed. None of the history of the data was lost. Dreamztech also backed up all our historical data. In the end the product delivered along with customer and technical service has been fantastic. As things need adjusted, we simply request it from them and within 2-days we have it and sometimes we get it while still on the call.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Savings have exceeded $50 thousand and time in software continues to become more proficient the longer it is used by staff. Productivity is on the increase.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very nice project management and everything was delivered as promised which is unusual in the software industry.

What was your primary form of communication with Dreamztech Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

Their willingness to meet us where we were and take the time to understand the needs and desires of the completed project. They always had 2-3 developers on our calls to be working on what we were discussing. They recorded all calls with a transcript to be able to fall back on instead of notes or memory. They made our lives much easier than any other software development company in the past.

Are there any areas for improvement or something Dreamztech Solutions could have done differently?

They are now creating a better mobile interface and we expect it to be fantastic when completed.

BACKGROUND

Please describe your company and your position there.

I'm the lead web developer. We have a warehouse located in Torrance, CA where we fulfill, manufacture and sell a variety of products on SageGoddess.com. We have a huge following through our online classes on all social media platforms.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dreamztech Solutions, and what were your goals?

We needed a reliable and competent development team to support on going marketing efforts as well as expand our website with new features. We also wanted a team to help with our pursuit of on going site optimization from the Database layer to the front end experience. Our ultimate goal is to have a site where customers love to visit, while performing superbly on any internet connection and device.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose DreamzTech based on their passion for web developent and dedication to the success of their previous clients. As well as their ability to provide not only Ecommerce developers but also ERP developers.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

To get started we had a calibration meeting to set goals and expectations and then I provided a small ticket to see how they performed and fit with our process. This was a perfect opportunity to turn the words into actions and they delivered. Communication between me and DT was succinct and they understood what the goal was.

How many people from the vendor's team worked with you, and what were their positions?

I communicated with Greg initially and was introduced to the CTO and the rest of the team. After our initial calibration meeting I was able to meet the Technical Project Manager Saikat who is my main point of contact and on board 1 full stack developer and Odoo/Python ERP developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since our agreement in January we have had many projects stemming from New Interactive games for marketing efforts, improving site SEO and Optimization as well as new analytics implementations. All of these efforts have improved our engagement and orders as well as our PageSpeed scores all around. Also, projects with our ERP system has improved Fulfillment times and warehouse efficiency across the board.

Describe their project management style, including communication tools and timeliness.

We communicate mainly through Slack with 2 weekly meetings with Saikat (PM), I also communicate with the devs via GitHub with quick turn around times and thoughtful feedback, suggestions and questions on each issue. They communicate ahead of time if any challenges occur so set update deadline expectations.

What did you find most impressive or unique about this company?

We're impressed with their ability to execute multiple projects involving e-commerce and ERP processes.

Are there any areas for improvement or something they could have done differently?

We did have a small challenge with the thoroughness of QAing tickets, but I was comfortable in bringing it up with the team and they responded thoroughly and clearly what was going on and since have delivered on communicating openly on the QA process.

BACKGROUND

Please describe your company and your position there.

Beauty Entourage is an on demand beauty service for clients to discover and book beauty professionals for events.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dreamztech Solutions, and what were your goals?

We had already developed a platform and initially engaged Dreamztech to migrate our data and code. They began maintaining our platform while also adding additional needed features for our booking process. In 2021 we began redeveloping the platform with native apps that can help us meet the needs for our growth.

SOLUTION

How did you select this vendor and what were the deciding factors?

We worked together on smaller projects for a web based application that we used to manage our freelance teams. They were professional and knowledgable. We had such a great working relationship we continued to work together on bigger projects as our needs grew.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work ranged from cloud based booking software that allowed us to manage scheduling, financial reports, and credit card processing. IN tandem they developed native apps for Android and Apple that manages the scheduling for artists on the go and for clients to have ease of access to appointments and payment options.

How many people from the vendor's team worked with you, and what were their positions?

I had one project manager and 4 to 5 other team members that would have weekly, bi weekly calls to manage and communicate the work as it was completed with opportunities for feedback and testing in real time.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In the past, the features that were developed by Dreamztech allowed us to manage more clients and streamlined our cashing out process. The current project has yet to be launched so I have no data on the outcome as of yer.

Describe their project management style, including communication tools and timeliness.

We used email and zoom meeting for our communication which was my preference. I preferred to email in real time with testing and feedback which made it easier for me with my busy schedule traveling frequently. They were always very flexible with how I communicated and ensured we were on the right page at every step. That included follow up outlines of conversations, recordings of meetings, and excel sheets to document as the project hit milestones or needed changes.

What did you find most impressive or unique about this company?

The comfort level and ease of communication. I have worked with other teams on projects and it always seems to fall short in this area. Dreamztech always listened to my ideas and feedback as well as gave extensive explanation so I could understand each piece of what was being worked on. If an idea wasn't feasible they always had a win/win solution that made the experience feel collaborative. I really enjoy their team on a personal and professional level. It is the reason why I continue to work with them.

Are there any areas for improvement or something they could have done differently?

At times it may have taken us a bit longer to finish something because we needed to navigate quite a bit some of the communication style that worked best on both sides. Having clearer expectations for what is needed from me can be addressed sooner. Meetings sometimes were long but, creating videos and the ability for me to be more hands on made all the difference. I think navigating both of our working styles and expectations earlier on could have saved some time.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a business financial services software platfrom company that was started in 1996.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dreamztech Solutions, and what were your goals?

We had some major tech issues with the aging of our software and database structure. DreamzTech has helped us to quickly identify the issues and systematically correct and upgrade them making our software much faster, more reliable, better secured, and more user friendly for our subscribers.

SOLUTION

How did you select Dreamztech Solutions and what were the deciding factors?

DreamzTech had all the experiance and staff we were looking for in a development company including their excellent project management which was very important to us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of the work has been turning things over to DreamzTech end to end from the server management and maintenance, to the software development and the database organization and optimization. They are so competent and self directed that it frees us up to foucs on other areas of our business.

How many people from the vendor's team worked with you, and what were their positions?

DreamzTech provides a full team for whatever each project requires. At sometimes we will multiple database and software engineers working on a project and at other times there may of be one or two people completing a task. They are extremely flexible to fit our immediate then time needs.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

DreamzTech has always been on time and at projected cost for all projects we have tasked them with.

Describe their project management style, including communication tools and timelines.

The best part is their extremely high level communication, organization, documentation and daily feedback so we always know exactly where each project stands and its completion status.

What did you find most impressive or unique about this company?

DreamzTech is the complete package. I cannot imagine anyone doing a better job than they have done for us.

Are there any areas for improvement or something they could have done differently?

Absolutely not. DreamzTech's level of skill and professionalism is outstanding.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of IEST Ltd., a hospitality tech startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dreamztech Solutions?

We were trying to address the challenge of a contactless customer service within the hospitality industry.

SOLUTION

What was the scope of their involvement?

Dreamztech started with basic, typical menus using a progressive web app to make reservations and ordering prior to arriving. Once COVID-19 hit, we asked them to change the scope in terms of using a QR code and make it less interactive, so to speak, and less socially engageable within the establishments. 

It turned into pretty much a full suite which includes a POS system, delivery system, and the full spectrum of what we’d be needing within a COVID-19 environment.

It was an extremely quick ramp up. They already have the skeleton in place for what I required. 

What is the team composition?

I work with five people, including one main point of contact.

How did you come to work with Dreamztech Solutions?

They’ve done some work on progressive web apps within the UK. One of my friends recommended them. I did a lot of background checking to see who they were and I found they were one of the top rated companies.

How much have you invested with them?

The total cost is around $180,000.

What is the status of this engagement?

We started working together in February 2020 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

My product is out to market but I’m constantly asking them for changes due to the change in COVID-19 situation. The same product is constantly evolving. 

The project is hugely successful. In terms of our traction in the market, we’re now engaged with probably the top three hotel chains within the world. We have multiple restaurant chains within the UK who are engaged on this. We have multiple independent bars and restaurants who we’ve allowed to stay open during COVID-19 due to our product. 

We’ve also been engaged with the local government in Manchester who have backed us on this in order to keep people within the hospitality industry in their jobs. It’s been a huge success.

How did Dreamztech Solutions perform from a project management standpoint?

I rate their project management higher than what the highest rating would be. It’s been phenomenal — the key to the project. The communication has been great, and they work in our time zone, which is nice. Anything that’s been required, they’re available 24/7. If i request a change, it’s done pretty much on the spot.

We use Microsoft Teams and Zoom. They have an internal collaboration platform in which we use to communicate as well.

They understand me as a client. They have an ability to be able to implement what I ask of them. I can’t speak highly enough about Dreamztech. 

What did you find most impressive about them?

Time and price has been the most impressive. They have the ability to do things quickly and correctly for a price that works.

Are there any areas they could improve?

One word: no. Don’t change.

Do you have any advice for potential customers?

Call them.

BACKGROUND

Please describe your company and your position there.

Palladium Technologies Director of Special Software Projects

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dreamztech Solutions, and what were your goals?

We hired DreamzTech Solutions to modify a Client for a Client / Server application that records information about emergencies on a ship.

SOLUTION

How did you select Dreamztech Solutions and what were the deciding factors?

Deciding factors for choosing DreamzTech Solutions were the skill sets required, bid amount, questions asked by DreamzTech, 90 day warranty, and ability to work during U.S. Eastern timezone hours.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project involved:

1. exporting data from a Microsoft SQL database
2. importing data into a MySQL database on a different server periodically
3. modifying user-interfaces (using Scaled Vector Graphics)
4. producing reports
5. python for system start-up scripts
6. ail-over for network failure to a local SQLite database, with auto update of MySQL database when the network and MySQL database are reachable again

How many people from the vendor's team worked with you, and what were their positions?

Two DreamzTech Solutions team members worked with us (a developer and a project manager).

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

DreamzTech Solutions did a great job, in a timely manner. As a result, we will be seeking to work with DreamzTech Solutions for more future projects (another project is already in progress now).

Describe their project management style, including communication tools and timelines.

DreamzTech Solutions is efficient, responds quickly, and uses convenient tools for communications. DreamzTech Solutions did a good job meeting the scheduled timelines for completion.

What did you find most impressive or unique about this company?

One of the most important benefits fo dealing with DreamzTech is that they provided a 90 day warranty on the product that is delivered.

Are there any areas for improvement or something they could have done differently?

I would prefer to see more questions in writing (emails and messages), with a follow-up meeting (if necessary). Sometimes it is difficult to convey some details in a voice/face-time meeting. Emails and messages can be studied in advance to a voice/face-time meeting.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of College Athlete Advantage.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dreamztech Solutions?

We needed to build the technological pieces of our player application.

SOLUTION

What was the scope of their involvement?

Dreamztech developed the technical components for our platforms. Their team built our player database as well as our payment, school outreach, and email systems. These systems support our website and player app, which is available on iOS and Android.

What is the team composition?

We've worked with three people from their team. I'm in contact with their managing director who communicates with two developers based in India.  

How did you come to work with Dreamztech Solutions?

I found them through a mutual contact and worked with Dreamztech at a previous company. I liked their team and decided to include them in my next business.

How much have you invested with them?

We’ve spent between $150,000–$200,000 on their services.

What is the status of this engagement?

Our collaboration started in August 2018, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Without the functions Dreamztech built, we wouldn’t have a company. Our business and online presence has grown. The system works smoothly, so I don’t have to answer any questions about the technology.

How did Dreamztech Solutions perform from a project management standpoint?

They use JIRA, so I'm able to view their progress. Their managing director understands and communicates our needs to their developers. Their team’s responsive.

What did you find most impressive about them?

I’m impressed by their ability to follow through on my needs. If I have an idea, they deliver on it, which I love. Their team’s able to build whatever I want.

Are there any areas they could improve?

They could improve their explanations. Their work’s technical, so the average consumer may not understand how projects will unfold or how long they’ll take.

Do you have any advice for potential customers?

Outline your near and long-term expectations. Consider what you want after a product’s built.

BACKGROUND

Introduce your business and what you do there.

I’m the president and CEO of Island Fill-Up Ltd. It’s the first online fuel delivery app in the Bahamas. We have an app where customers can get fuel, gasoline, and diesel delivered, 24 hours a day.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dreamztech Solutions?

I needed an experienced team to develop a secure platform for us.

SOLUTION

What was the scope of their involvement?

They created our product, which is comprised of three different platforms. It’s an integrated and multi-tier solution that covers all of our bases.

The first component is customer-facing, where users can sign up for a fuel delivery membership. The solution allows them to schedule drop-offs and set locations for delivery via a Google Maps integration.

There’s also another driver’s app, where our drivers are assigned fuel deliveries as they come in. The platform organizes the drivers’ shifts and deployments. The driver can’t dispense any fuel himself; fuel can only be dispensed directly from the platform. You’re able to maintain the same level of control that you’d have at a regular service station but through a mobile app.

The last piece of the puzzle is the administrative side of the app, where we can oversee and manage fuel levels, sales, retention, and wastage. These stats are fully integrated into our accounting software.

What is the team composition?

I primarily worked with Krish (CEO), but there were three lead programmers who I dealt with on a regular basis. I’m sure there were others working behind the scenes.

How did you come to work with Dreamztech Solutions?

I’ve known Krish for over 7 years. We’d talked together about numerous projects, but we’d never been able to move forward due to external circumstances. It’s mostly difficult to get the funding and the needed government approvals.

We were finally able to secure funding for this project, so we moved forward with them.

How much have you invested with them?

We spent somewhere around $40,000.

What is the status of this engagement?

We’ve been working together in March 2020 and it’s an ongoing project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The quality of their work was consistently high, across the board. They have a Q&A team that’s extremely detailed and helpful.

I was a very demanding client, particularly because fuel is a very previous commodity and I was worried about needing strict cybersecurity measures to protect it. The Dreamztech team was very patient and empathetic in understanding and addressing these concerns.

How did Dreamztech Solutions perform from a project management standpoint?

They’re very good with deadlines. There were some natural roadblocks as development went on, but they adapted very quickly to accommodate changing requirements. I’d highlight their timeliness because they were intensely diligent in adhering to my deadlines.

What did you find most impressive about them?

If I describe the look and feel of what I want, they can give it to me. I really appreciated how they were quickly able to grasp and materialize my vision. They really speak your language, so you’re able to make progress very quickly.

Are there any areas they could improve?

Obviously, I’d like there to be more developers so that I could get the final product, even faster. Other than that, I don’t really have any legitimate criticisms. They had no problem accepting and incorporating feedback.

Do you have any advice for potential customers?

Be thoughtful about your development process. Have one or two focus groups independently, before you go to them. You’ll help them avoid some roadblocks if you’ve clarified your vision as much as possible.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and puzzle maker at PUZLN 1-9, a puzzle company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dreamztech Solutions Inc.?

I was looking for a tech company to set up a website for me.

SOLUTION

What was the scope of their involvement?

I told them how I wanted things to look, and we discussed it. They set up, designed, and got my site running. They also built a mobile application for me at no additional charge.

What is the team composition?

I had one main point of contact, but sometimes I interacted with the development team.

How did you come to work with Dreamztech Solutions Inc.?

They were a referral. Their price blew everyone else’s away.

How much have you invested with them?

We’ve invested $10,000.

What is the status of this engagement?

We began working together in June 2018, and we wrapped up in January 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They finished a few months ahead of schedule. They do a fabulous job. Our downloads have continued to grow. My friends and acquaintances even commented on how nice it looks.

How did Dreamztech Solutions Inc. perform from a project management standpoint?

We communicated in email, by phone, and in-person.

What did you find most impressive about them?

They were able to answer my questions in a way I could understand them. My computer intelligence isn’t great, but the way they explained things made complete sense.

Are there any areas they could improve?

No, absolutely not.

Do you have any advice for potential customers?

My advice is to contact them. If you have questions, they’ll answer them and stay in touch. They’re very responsive.