DNSnetworks Corporation

BACKGROUND

Please describe your company and your position there.

I am a sales Represemtative with Details Realty Inc. In Ottawa

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire DNSnetworks Corporation?

My original website was created over 18 years ago and had become outdated. I have limited design skills and wanted to focus on real estate so I hired the DNS team to provide the site design for me. By doing this, i was hoping to increase the traffic substantially by 2nd quarter.

SOLUTION

How did you select this vendor and what were the deciding factors?

I looked for web designers in my area. After reviewing 5 proposals, i chose DNSnetworks because of their affordable price, industry experience, and personable team.

Describe the project in detail and walk through the stages of the project.

After a series of discovery meetings to discuss my goals, i received 3 initial designs for the main page on the site. Once we chose a theme, they finalized the design and provided feedback. This allowed me to show them how I wanted the rest of the site to look. DNS came back to me with designs for me for my other pages, including an updated "contact me”

How many resources from the vendor's team worked with you, and what were their positions?

In total, I worked with 4 people including a project manager, two designers, and a QA resource during the final phase.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Their documentation was very thorough. I was able able to implement their design easily, and the overall look is much more user-friendly. Site traffic has increased by 70%, and I continue to hear positive feedback and compliments from visitors about the design.

How effective was the workflow between your team and theirs?

The project manager was easy to communicate with and provided me frequent updates. I had both in-person meetings and phone calls. Everything was delivered on time and I received ample warning if a deadline wasn't going to be met.

What did you find most impressive or unique about this company?

I was blown away with DNSnetworks Corporation's knowledge about web design, user experience, and optimization. I appreciated that they were patient and thoughtful while I came up to speed. I have worked with other conpanies in the past, but this was a particularly collaborative and positive experience.

Are there any areas for improvement or something they could have done differently?

Things could always be done faster, but quality is more important than speed and I ended up with a beautiful product.

BACKGROUND

Please describe your company and your position there.

As President of Peace of Mind Business Solutions Inc., I have high expectations. We are in the business of providing customized management solutions to help business owners stay on top of their financial and tax obligations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire DNSnetworks Corporation?

DNS manages my software, hardware, onboarding and IT security needs. DNS is an email or call away, I consider them an extension of my team!

SOLUTION

How did you select this vendor and what were the deciding factors?

I was looking for a team effort where I could utilize a full team of professionals but had a single point of contact when I was in a pinch.

Describe the project in detail and walk through their service package.

They took over for a small IT firm that failed to meet service excellence. They took over with little co-operation from the previous company, they made the transition less stressful and disruptive.

How many resources from the vendor's team worked with you, and what were their positions?

Multiple amazing tech's, a client manager I will refer to Julie and Great, VOIP and web hosting all the way to the President! They have a robust team!

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

DNS allows me to spend more time focusing on my client's needs. The fully and effectively manage my IT

How effective was the workflow between your team and theirs?

Great, they have a system that responds to higher priorities. They communicate well with my entire team, we get great service without the drama

What did you find most impressive or unique about this company?

The are experts. They have a dependable team of experts that delivers excellent customer service.

Are there any areas for improvement or something they could have done differently?

No they are great

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an IT security company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DNSnetworks Corporation?

We had a website built around 10 years ago that we wanted to revamp. We were also looking for branding, social media management, and SEO services.

SOLUTION

What was the scope of their involvement?

We gave them our old website as a reference, and they designed, built, and copyrighted a new website. The website now has an effective UI and is easy for users to navigate. Photos display what our company does, and the site acts as a quick highlight reel for people to refer to before reaching out or looking to our social media for more information. DNSnetworks Corporation offers maintenance and hosting.  

They also took over running our social media; they’ve stayed within the brand guidelines developed on the website to make everything look the same across all platforms. DNSnetworks Corporation manages our LinkedIn, Instagram, and Facebook. They’ve revamped the photos across Instagram, made everything look professional, and post weekly. DNSnetworks Corporation is also running SEO services for our company. 

What is the team composition?

We primarily work with Terry (Lead Project Coordinator), Sean (Senior Designer), and Simon (Digital Marketing Specialist). 

How did you come to work with DNSnetworks Corporation?

They were a referral; we chose them because we sat down with the owner and thought we’d be in good hands working with him. 

How much have you invested with them?

We’ve invested around $25,000. 

What is the status of this engagement?

We started working together in October 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Multiple clients have provided positive feedback on the website, and we’ve even referred our clients to DNSnetworks Corporation because they saw our website and were impressed with the work. DNSnetworks Corporation created everything exactly how we wanted it. 

Regarding social media, we didn’t have much of a following before we started working together, but we’ve started gaining followers and are confident that as the SEO grows, we’ll start seeing our numbers increase as well. When we ask for the metrics on the website and following, they can provide us with them. 

How did DNSnetworks Corporation perform from a project management standpoint?

This has been one of the best project management experiences we’ve ever had. Terry is on the ball, everything is taken care of, and they work within our timelines. We communicate via Zoom and Microsoft Teams, and we've met in person a few times. 

What did you find most impressive about them?

They provide outstanding service. DNSnetworks Corporation is also very responsive to feedback and changes anything we need very quickly. 

Are there any areas they could improve?

We’re completely satisfied. 

Do you have any advice for potential customers?

Tell them what you want and let them take over; they will work with you however you want and accommodate your working style.

BACKGROUND

Please describe your company and position.

I am the Owner of All seasons restaurant

Describe what your company does in a single sentence.

All seasons Restaurant

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DNSnetworks Corporation to accomplish?

• More exposure

SOLUTION

How did you find DNSnetworks Corporation?

Referral

Why did you select DNSnetworks Corporation over others?

Pricing fit our budget

How many teammates from DNSnetworks Corporation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I do recommend DNS Metwork they are very professional

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They responded very quickly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very quickly

What was your primary form of communication with DNSnetworks Corporation?

Email or Messaging App

Are there any areas for improvement or something DNSnetworks Corporation could have done differently?

They deliver on time

BACKGROUND

Please describe your company and position.

I am an Executive at QuoteThisProject

Describe what your company does in a single sentence.

QuoteThisProject helps homeowners post their home repairs, home services, and renovations on a simple to use web app platform. The homeowner will then receive responses from local handymen, contractors or students to complete their request. QTP also allows for greater opportunities and flexibility to the handyman, contractor and students wishing to work on their own terms and providing them all with more leads in their respective communities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DNSnetworks Corporation to accomplish?

• Design and feedback
• Data security
• Fine tune development
• Hosting

SOLUTION

How did you find DNSnetworks Corporation?

Referral

Why did you select DNSnetworks Corporation over others?

• Close to my geographic location
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from DNSnetworks Corporation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The DNS team had to take over a project gone wrong

• Development of the remaining items
• Server configuration
• Security updates
• Move from windows platform to Linux
• Translate to multiple languages and prepare the web app to be available for every country worldwide

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Having millions of contractors, students and the next door handyman finding additional work and servicing homeowners repairs and requests.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

DNS's project management left an indelible mark on our company, setting a new standard for excellence. From the outset, their team displays an unparalleled level of commitment, professionalism, and expertise. Their approach was characterized by meticulous attention to detail, a deep understanding of our needs, and a proactive stance in addressing challenges.

What was your primary form of communication with DNSnetworks Corporation?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

• Company culture
• Strong customer values
• Helpful staff
• Very responsive
• Thinking out of the box to get the job done

One of the standout aspects of DNS's project team was their unwavering dedication to clear communication and transparency. Regular updates, insightful progress reports, and a willingness to engage in constructive dialogue ensured that we were always on the same page. This not only fostered trust but also allowed for swift adaptations and refinements to our project as needed.

Furthermore, DNS's ability to seamlessly coordinate various aspects of our project demonstrated their mastery in orchestrating complex endeavors. Their team's adeptness at resource allocation, timeline management, and risk mitigation translated into a smooth and efficient project execution. Deadlines were consistently met, and the end results exceeded our expectations.

In summary, DNS's project management was characterized by a perfect blend of expertise, clear communication, and efficient coordination. Their commitment to delivering exceptional service underscored their genuine investment in our success. As a result, we not only achieved our GPU composability goals but also gained a trusted partner for future endeavors. DNS's approach to project management is a shining example of how excellence can drive transformative outcomes.

Are there any areas for improvement or something DNSnetworks Corporation could have done differently?

None !

BACKGROUND

Please describe your company and position.

I am the Operations Manager of Printwell

Describe what your company does in a single sentence.

We are a custom printing shop.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DNSnetworks Corporation to accomplish?

• To Achieve a More functional website
• To achieve a higher ranking in google
• To attract new clients via online

SOLUTION

How did you find DNSnetworks Corporation?

• Referral
• Word of Mouth

Why did you select DNSnetworks Corporation over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from DNSnetworks Corporation were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

DNS Networks helped Printwell with a complete overhaul of our online presence. Shawn and his team gave me a complete analysis of where I ranked and asked where I wanted to be. Once they understood what our company goals were, they developed a plan from start to finish. We began with rebuilding our website from scratch to a multilevel powerhouse of a website. 

ext, we tackled google rankings. We focused on 10 keywords and after only 3 months we were ranking on page 1 of google for all of the agreed upon keywords. They continue to manage all of my IT and online needs. I have been with DNS for over 2 years now and I have never looked back. I am a happy customer for life!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We have turned a $0.00 a month in sales online to over $15,000 / month in just 1 year of working with DNS networks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Each phase of the website was handled and delivered ontime. As well if there were any hiccups along the way, it was communicated way in advance of the deadline.

What was your primary form of communication with DNSnetworks Corporation?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

I was extremely impressed by their customer service and the attention to detail. It was nice to work with a company that listens to your needs and wishes rather than tell you what you need. It made me extremely comfortable throughout the process and this is exactly why I am a client for life.

Are there any areas for improvement or something DNSnetworks Corporation could have done differently?

To be honest I cannot think of anything to improve on at this given time.

BACKGROUND

Please describe your company and position.

I am the VP of Administration of Revolve Technologies Inc.

Describe what your company does in a single sentence.

We are telecom procurement experts that help organizations stay connected and grow faster by finding, comparing and curating the right telecom solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DNSnetworks Corporation to accomplish?

• Website development

SOLUTION

How did you find DNSnetworks Corporation?

• Referral
• Other

Why did you select DNSnetworks Corporation over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

What was the size of DNSnetworks Corporation’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website development on WordPress. Used some pre-made designed templates and also created their own page templates. Selected photos, translated the site to French, and made the site mobile responsive.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Fully completed website with great user experience, including mobile responsiveness and translation.

What was your primary form of communication with DNSnetworks Corporation?

• Virtual Meeting
• Email or Messaging App

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Super timely, everything had quick turnaround. Super responsive to our questions and feedback, very communicative. Felt very supported throughout this project. Great project management!

What did you find most impressive or unique about this company?

Great overall company vibe with fantastic employees. Super responsive and great to work with.

Are there any areas for improvement or something DNSnetworks Corporation could have done differently?

None. We really loved the service and would work with them again.

BACKGROUND

Please describe your company and your position there.

CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire DNSnetworks Corporation, and what were your goals?

Weekly customer outreach and sales promotions. And they tie that in to Shopify website look and feel while updating product specials and promotion codes.

SOLUTION

How did you select this vendor and what were the deciding factors?

Experience team Access to developers

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Prefer not to say

How many people from the vendor's team worked with you, and what were their positions?

One

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Meets expectations. The team is fun and creative. They have not missed a deadline yet.

Describe their project management style, including communication tools and timeliness.

One point of contact which makes things easy to manage. So far, have met all weekly deadlines.

What did you find most impressive or unique about this company?

Young, dynamic team with creative ideas

Are there any areas for improvement or something they could have done differently?

None yet.