Digiten

BACKGROUND

Introduce your business and what you do there.

I’m the senior website optimization manager at GWI. We provide human-sourced data to help businesses make informed decisions and are now using this data to enhance and organize the next generation of AI systems.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digiten?

We needed support with website development.

SOLUTION

What was the scope of their involvement?

Digiten supports us with ongoing website optimization, including building website pages, landing pages, and page speed and performance optimization. More recently, they’ve delivered a home and product page refresh.

What is the team composition?

We work with 2–5 teammates from Digiten.

How did you come to work with Digiten?

We were working with them before I joined the company.

How much have you invested with them?

We’ve spent around $100,000.

What is the status of this engagement?

We started working with them in November 2020, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve had a really positive experience working with Digiten. They’re reliable, fast, and easy to collaborate with, and the quality of work has been excellent.

How did Digiten perform from a project management standpoint?

They deliver on time. We communicate via email and messaging apps.

What did you find most impressive about them?

They collaborate and offer a really high standard of work.

Are there any areas they could improve?

No, there aren’t any.