Digital Present

BACKGROUND

Please describe your company and position.

I am the CEO of GYPI

Describe what your company does in a single sentence.

International sales B2B - B2C

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Present to accomplish?

• Développer notre propre WEBSHOP et sur Marketplaces

SOLUTION

How did you find Digital Present?

• Referral
• Other

Why did you select Digital Present over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Digital Present were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Full developement - 100 % - From 0 to finalization

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are absolutely 100% satisfied - Very good cooperation between Digital and GYPI to develop two Webshops and the full project. We can really recommend Digital.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The total project, which is very meticulous and difficult, was carried out in an absolutely professional way. Digital has completely carried out this project. We continue to improve daily based on our progress.

What was your primary form of communication with Digital Present?

In-Person Meeting

What did you find most impressive or unique about this company?

The perfect communication and the Team working on our project, very attentive and with an immediate reaction! We have hardly ever had such a good experience since the creation of GYPI in 1992.

Are there any areas for improvement or something Digital Present could have done differently?

We can always do otherwise, but I'm not sure that would have improved our collaboration. Congratulation.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of East Gate Mall

Describe what your company does in a single sentence.

Mix-use property developmnt

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Present to accomplish?

• Web site design
• Web site content maintenance
• Advisory on digital tools

SOLUTION

How did you find Digital Present?

Referral

Why did you select Digital Present over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Digital Present were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are the biggest mixed use property development company, encompassing shopping mall, residential units and business centres.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Number of online visitors, number of followers, conversions to physical visitors!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The work load was distributed into packages and milestones. We completed all in time, before the deadline.

What was your primary form of communication with Digital Present?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

They have progressive, modern thinking and great collaboration and understanding!

Are there any areas for improvement or something Digital Present could have done differently?

Efficiency in maintenance

BACKGROUND

Please describe your company and position.

I am the Communication advisor of a legal company

Describe what your company does in a single sentence.

Empower people, improve the market.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Present to accomplish?

• Redesign the company website to a more flexible, agile and user friendly one
• Have a fresh and consistent design reflecting the corporate identity
• Simplification of the website changes process

SOLUTION

How did you find Digital Present?

• Referral
• Other

Why did you select Digital Present over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Digital Present were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Create brand recognition and awareness 
• Create look and feel of a modern website 
• Create great UI and UX that will make it easy readable and user-friendly

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Have an attractive website for the user 
• Increase resource’s capacity 
• Simplification of the website changes process 
• Decrease delays in time to market deliverables

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive to our needs, with proper consistent, precise and timed communication that enhanced the project's success

What was your primary form of communication with Digital Present?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their commitment to seeking solutions to challenges and delivering results beyond our expectations impressed us.

Are there any areas for improvement or something Digital Present could have done differently?

Introducing documentation, guidelines and functional specifications for greater transparency and accountability, ensuring a smoother collaborative experiencefor the future

BACKGROUND

Please describe your company and your position there.

I am Programme Coordinator, working on the World Customs Organization's A-CIP Programme

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Present, and what were your goals?

Digital Present was hired to make WCO Revised Arusha Declaration accessible in a digital way. We wanted it to be interactive, where users could click on each of the key factors so that the text would be easily readable.

SOLUTION

How did you select this vendor and what were the deciding factors?

Several vendors were contacted. Digital Present's offer was detailed and offered a good overview of the work they'd be able to undertake. We were able to hold a meeting before signing the agreement, to make sure all pre-requisites were understood.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• WCO RAD landing page for official text
• responsive design suitable for all types of screen sizes
• admin CMS for content management
•  EO optimised code structure
• several languages inserted
• option to download the RAD official document offline (as pdf)
• option to create embed code for easy placement on any other website
• deployment on our hosting environment

How many people from the vendor's team worked with you, and what were their positions?

• Operations Manager
• Project Manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The page just went live, no statistics are available yet. However, internally, the page was very much welcome and appreciated.

Describe their project management style, including communication tools and timeliness.

Communication was mostly be email, and the team was very responsive and quick to implement the requested changes.

What did you find most impressive or unique about this company?

The team was very professional, solution-oriented, and extremely responsive.

Are there any areas for improvement or something they could have done differently?

The Arabic page has been a bit problematic, but those issues were quickly solved once the correct coding system was in place. There were also several mis-haps with the copy-paste of text, that requested some extra review from our end.

BACKGROUND

Please describe your company and your position there.

Warehouse Management Software - I am Head of Growth.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Present, and what were your goals?

Our website had not been updated for several years, because we lacked in-house capabilities, We needed a coherent brand identity - including a more professional-looking website.

Our goal was for our website to look and feel more intuitive, and professional and get rid of our multiple plug-ins that slowed down page load, and indexing in multiple languages.

SOLUTION

How did you select this vendor and what were the deciding factors?

We choose this vendor based on recommendations, price, and project timeline.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off followed by weekly online meetings where we aligned.

How many people from the vendor's team worked with you, and what were their positions?

Not sure.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our internal team is very satisfied and sales feel better when re-directing leads to our new website.

Describe their project management style, including communication tools and timeliness.

We had weekly checks-in and ongoing communication - they were very timely and responded quickly to new requests.

What did you find most impressive or unique about this company?

They worked well with our deadlines, understood our requirements, and in general were easy to communicate with. They delivered what we wanted and when we wanted.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

I am Member of the Management Board. We are selling an absolut new of type Energy Drink with addition of the Moringa Oleifera Tree

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Present, and what were your goals?

We hired Digital Present for: Design of the can Design for the Homepage for Poseidon's Beverages AG

SOLUTION

How did you select this vendor and what were the deciding factors?

In our network-group we ha an contact which made all connections needed to professional companies to release our new product. In the case of designing the can and a new innovated homepage, we got the suggestion for an partnership with Digital Present in this case.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We wanted something special, we got an homepage in 3-D, that was a challenge for us and our partners. - Spinning can's, tricky backgrounds with changing pictures of - Poseidon, the Moringa Oleifera tree and the trident the scope of work was web consulting, web creation and a part of e-commerce integrated.

How many people from the vendor's team worked with you, and what were their positions?

We worked with one person, which is very swift and relevant. We had always contact with the Founder / General Manager of Digital Present

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The launch of our 3D-homepage was 1 week ago, so til now we cannot share / disclose any measurable outcomes for now. The feedback from our clients was great and very positive.

Describe their project management style, including communication tools and timeliness.

Our contact with Digital Present is very professional and reliable. We used the communication tools - Email - Zoom - Whatts App to comunicate fast and easy.

What did you find most impressive or unique about this company?

The most imperssive is the professionallism, extremely short reaction time, know how about webdesign and web technologies and their spirit of interesting and a high agree in innovation.

Are there any areas for improvement or something they could have done differently?

none

BACKGROUND

Please describe your company and your position there.

I am the art director of a software company and digital agency delivering full scope projects with a focus on CX and ecommerce.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Present, and what were your goals?

Once we launched we hired digital present to develop a website that would accurately portray our company, using elements previously established by our art director. The website was to be implemented with Wordpress to allow for maximum changes and midifications.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our sister companies had preciously worked with Digital Present before and felt that they were flexible and delivered high quality work for a competitive rate.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Digital Present took out sitemap that we came up with internally and used it to create several design mockups. They then walked us through their initial design ideas for the website, taking feedback on what would work and what wouldn't. They then delivered our wordpress staging site that acted as a designed slate for us to put our content into.

Weekly we would meet to discuss issues that we had with the website and to go over possible changes for each issue we came across. Once all content was completed and uploaded, the Digital Present team transferred the staging site onto our servers, ensuring that all links and forms worked and letting us know what issues they had with the server transition.

How many people from the vendor's team worked with you, and what were their positions?

2,

• Ivan Jankov - founder
• Nenad Milevski - Project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Overall expansion of brand awareness and content being seen.

Describe their project management style, including communication tools and timeliness.

Weekly conversations with the project manager, where the issues would often be fixed by the following week. Communication was clear and sharing of ideas was equally where feedback on each other's ideas was welcome.

What did you find most impressive or unique about this company?

fast and flexible communication, willingness to work on new issues or problems as they arose.

Are there any areas for improvement or something they could have done differently?

Nenad will often listen to issues or ideas and express concerns in response in an appropriate manner. When talking to Ivan alone, ideas seem to be shut down rather quickly, reassuring you that his ideas are the best way.

BACKGROUND

Please describe your company and your position there.

I am a technical coordinator at a video-on-demand platform in the Balkans.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Present?

Our web platform is 7-8 years old and the design was very outdated and not user friendly at all. We hired Digital Present to redesign the whole platform with some additional new functionalities.

SOLUTION

How did you select this vendor?

We looked online for UX/UI designers and had interviews with several of them. Digital Present was our choice the moment we started our discussion with them as they quickly understood our needs and ideas and provided professional and real feedback for their realizations.

Describe the project in detail and walk through the stages of the project.

We went over our existing platform and discussed every page of the app. Their designers made a plan for improved user experience and more modern looking interface. We received an initial design and some minor changes were made for the final design based on further discussion.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with the project manager and several of their designers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The UX/UI design they provided really satisfied our whishes. We tested the design with a group of our users and they could easily navigate and use the platform which was the most important part because of the different features we provide. Currently we developed the web app in-house and are planning the lunch.

How effective was the workflow between your team and theirs?

We started the whole project with a tight schedule and their design team came through both with the speed and the quality of the delivery. The communication was smooth and they accepted and integrated all of our suggestions, as well as provided their own based on their expertise.

What did you find most impressive or unique about this company?

The direct and quick communication, both formal and unformal, which helped us be part of the process.

Are there any areas for improvement or something they could have done differently?

/

BACKGROUND

Please describe your company and your position there.

We have an e-commerce site where we sell household appliances. I am the marketing manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Present, and what were your goals?

For the construction of our site and the development

SOLUTION

How did you select this vendor and what were the deciding factors?

Via a connection and their professionalism we were convinced.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

They follow us day after day Update all our files and develop our website

How many resources from the vendor's team worked with you, and what were their positions?

2 - Nenad (manager) Ivan (ceo)

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website is getting better and better every day. We thank Digital Present.

How effective was the workflow between your team and theirs?

exellent

What did you find most impressive or unique about this company?

the patience and the professionalism of Nenad !

Are there any areas for improvement or something they could have done differently?

no

BACKGROUND

Please describe your company and your position there.

We are a digital marketing and public relations agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Present, and what were your goals?

They have created several websites for us during the past three years.

SOLUTION

How did you select Digital Present and what were the deciding factors?

Customer service, quality of work.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Web development, design and CMS.

How many people from the vendor's team worked with you, and what were their positions?

Three team members.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We love Digital Present's work.

Describe their project management style, including communication tools and timelines.

Very responsive.

What did you find most impressive or unique about this company?

They do great work, they are nice people, and the customer service is great.

Are there any areas for improvement or something they could have done differently?

N/A