Digital Nomads HQ

BACKGROUND

Please describe your company and your position there.

I'm the Managing Director of an IT Reseller in Australia. We supply IT hardware and software products to business and government organisations. We also have an e-commerce store serving a wide range of customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Nomads HQ, and what were your goals?

We needed support in the development of our e-commerce store. They assisted us in the completion of a site upgrade and helped to resolve a number of problems with the site.

SOLUTION

How did you select this vendor and what were the deciding factors?

I know the local IT industry quite well and Digital Nomads HQ have a good reputation in the industry. I chose them as they are local and have the expertise that I required.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After an initial meeting to discuss our requirements, I was confident that their team had the skills to complete the project. I was very impressed with their knowledge and experience. I required an upgrade of our WooCommerce store and setup of a new backup system for the site.

We use a large number of third party plugins and we needed to troubleshoot and resolve a number of conflicts with these plugins. We also carried out a strategic review of the site's design to improve it's SEO.

How many people from the vendor's team worked with you, and what were their positions?

We received support from two members of their web development team and their head of strategy.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They were able to complete the work and resolve all the performance issues in a timely manner.

Describe their project management style, including communication tools and timeliness.

After an initial consultation, I felt confident they had a full understanding of the requirements of the project. They were professional and suggested some very useful solutions which saved us time and money. I was very impressed with the speed of their responses to our e-mails.

What did you find most impressive or unique about this company?

They have a lot of experience and provide excellent customer service. They care about their customers and the outcome of the project.

Are there any areas for improvement or something they could have done differently?

Everything went so smoothly, from initial consultation to project completion, that I can't suggest any improvement. I am very pleased with their work and intend to use them again very soon on another project. It took a short time to schedule the first meeting, I suspect they are very busy and in demand. However, once we had engaged with them the project progressed well.

BACKGROUND

Please describe your company and your position there.

I am the director and principal occupational therapist. We do adult physical rehabilitation including hand therapy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Nomads HQ, and what were your goals?

Our website was very outdated, we required it to be modernized. Most of my referrals are from Doctors, but I have noticed an increasing number of people searching for ‘the best’ OT in the business, or wanting to check out the credentials of the practice they had been referred to. I wanted my website to stand out and look professional, to reflect the service we promise to deliver.

SOLUTION

How did you select this vendor and what were the deciding factors?

I know the keener personally, and have been watching her business develop at an exponential rate - that can only mean they are providing a high quality, excellent service. I have also read their client reviews, which were excellent.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a zoom meeting for the company to understand the ‘look and feel of the business. They were incredible at understanding the goals and needs of the business. They did a framework, and I provided some written information. Hardly any changes were needed, it was fantastic! They have continued to add info as I have provided.

How many people from the vendor's team worked with you, and what were their positions?

I had a content strategist, web developer, SEO account manager. I also had contact with the owner of the company in many occasions.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since the site has only just been launched, it will take some time to gather measurables. It has been incredibly helpful to have all our forms online for patients to fill out prior to their appointment. This also gives them a chance to see our site and credibility.

Describe their project management style, including communication tools and timeliness.

Communications were excellent, with replies within the same day. Anytime I needed a meeting, I could schedule it online at the time I was thinking about it. Project was completed efficiently.

What did you find most impressive or unique about this company?

Their ability to read business style, communication, friendliness, willingness to make changes were impressive. Nothing was a problem for them!

Are there any areas for improvement or something they could have done differently?

Not at all!! I would recommend them in a heartbeat.

BACKGROUND

Please describe your company and your position there.

I am the owner of a bookkeeping company for small to medium size business'.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Nomads HQ, and what were your goals?

Rebranding & Implementation of growth strategy for my business. Goals to achieve additional new clients and brand awareness in my local area.

SOLUTION

How did you select this vendor and what were the deciding factors?

Local agency and friendly environment. Great team to work with!

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Complete branding and identity design and implementation, along with along with a new website.

How many resources from the vendor's team worked with you, and what were their positions?

The one thing I love about Digital Nomads HQ is the ability to talk to each department as required.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Branding was fantastic, including Logo, Email Footer & Business Cards. Website initial development is looking great.

How effective was the workflow between your team and theirs?

Very easy to communicate with and are always available for a phone call or meeting in person.

What did you find most impressive or unique about this company?

They have the resources to provide any digital marketing service that my business requires.

Are there any areas for improvement or something they could have done differently?

I have been impressed up to date and hope that this continues throughout my campaign with them.

BACKGROUND

Please describe your company and your position there.

I am the company owner and director of MBK Dance Studios. We are a comprehensive dance school on the sunshine coast providing dance classes to all ages and abilities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Nomads HQ, and what were your goals?

We are looking to expand our reach across our location and hired their services to increase our organic rankings with SEO services. Along with Adhoc Website development work.

SOLUTION

How did you select this vendor and what were the deciding factors?

Resonated with the company feel and how they present themselves online. Fun and energetic environment and still gets the business done.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Worked on a keyword planner and opportunity to be competitive in the market. Once this had been completed a full onsite audit was completed to ensure we hadn't missed any vital issues or opportunities from the get go. We now work on a month to month SEO campaign, working on primary search terms to increase our online traffic and leads.

How many people from the vendor's team worked with you, and what were their positions?

I have an assigned SEO manager, however the agency allows the full teams insight and recommendations to assist my business.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since we started our organic traffic is 3x as of when we started. Along with multiple of our primary keywords now being not only on the first page but top 3.

Describe their project management style, including communication tools and timeliness.

Quick response, Great monthly reporting and just nice people to work with.

What did you find most impressive or unique about this company?

Knowledge of the employees is incredible. Not only with insight into just their services but great understanding of business and opportunity for growth.

Are there any areas for improvement or something they could have done differently?

None so far, everything has been pretty smooth.

BACKGROUND

Please describe your company and your position there.

Im the owner of a few Club Pilates franchises. We run group reformer pilates classes with multiple membership options.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Nomads HQ, and what were your goals?

We were launching a new Pilates Studio and needed a full service marketing agency to assist with website creation and designing/running a digital social marketing campaign to generate leads for potential members to my studios

SOLUTION

How did you select this vendor and what were the deciding factors?

Wanted a local vendor that would treat me more than just an account. After meeting Jodi and the team it was clear they were the right agency for me.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We had a discovery phase where they got what we required. They then built out a campaign for multiple studios and integrated it with our website and management software. The focus was on FB and google paid advertising

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a webdesigner, account manager, social manager and google manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In the early days this was integral to us getting leads to turn to members. They still continue to be a large part of our lead gen costing <$30 per lead

How effective was the workflow between your team and theirs?

They are very quick to respond to requests. We have shared drives and direct message communication at all times

What did you find most impressive or unique about this company?

I've been impressed by their desire to work with us and their ability to grow as we grow.

Are there any areas for improvement or something they could have done differently?

A little more follow up in the early days on makeing adjustments to the campaigns

BACKGROUND

Please describe your company and position.

I am an executive at AR Equipment

Describe what your company does in a single sentence.

Sell excavator and skid steer attachments.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Nomads HQ to accomplish?

• We hired Digital Nomads HQ for targeted SEO and drive paid conversions via Meta and Google Ads management.

SOLUTION

How did you find Digital Nomads HQ?

Other

Why did you select Digital Nomads HQ over others?

• High ratings
• Close to my geographic location
• Good value for cost

How many teammates from Digital Nomads HQ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

--

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Work ongoing

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great communication, addressed any issues or feedback promptly and are amazing to work with.

What was your primary form of communication with Digital Nomads HQ?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with their real-time campaign transparency. A seamless integration of SEO and ad strategies that prioritises the company needs

Are there any areas for improvement or something Digital Nomads HQ could have done differently?

nil

BACKGROUND

Please describe your company and position.

I am the Projects Co-ordinator of TFO Software

Describe what your company does in a single sentence.

TFO Software provides fleet management software that helps businesses manage their vehicles, assets, compliance, and operations more efficiently.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Nomads HQ to accomplish?

• Rebrand
• Website Design
• Google Ads
• SEO

SOLUTION

How did you find Digital Nomads HQ?

Same Building

Why did you select Digital Nomads HQ over others?

• Close to my geographic location
• Great culture fit
• Company values aligned

How many teammates from Digital Nomads HQ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project covered a full rebrand and digital marketing refresh for TFO Software. The scope included a new website, brand identity and graphic design work, comprehensive brand guidelines, SEO optimisation, Google Ads campaign setup and management, and a dedicated landing page designed to support Google Ads and improve conversions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a stronger and more consistent brand presence, an improved website experience, increased visibility through SEO, and more targeted lead generation through Google Ads. The dedicated campaign landing page also gave us a clearer way to track conversions and measure the effectiveness of our advertising.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They communicated clearly throughout the project, kept everything moving, and delivered key items on time. They were responsive to feedback, flexible when our needs changed, and always quick to address questions or make adjustments. Process felt very collaborative.

What was your primary form of communication with Digital Nomads HQ?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was the people behind the work. They have a genuinely great team who were approachable, responsive, and easy to work with throughout the entire project. They took the time to really understand our business, industry, and goals, and brought our vision to life. 

Are there any areas for improvement or something Digital Nomads HQ could have done differently?

Nothing significant comes to mind. We had a positive experience with the DNHQ team from start to finish. Communication was strong, they were receptive to feedback, and any changes or challenges along the way were handled quickly and professionally.

BACKGROUND

Please describe your company and position.

I am the Sales Associate of Roof-A-Slide

Describe what your company does in a single sentence.

Sell roofing tools

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Nomads HQ to accomplish?

• help market the product and get our brand out there

SOLUTION

How did you find Digital Nomads HQ?

Online Search

Why did you select Digital Nomads HQ over others?

Other

How many teammates from Digital Nomads HQ were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

get brand awareness and make sales

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

project still underway, sales have not increased 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

some communication issues, such as long response time

What was your primary form of communication with Digital Nomads HQ?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They had great creative ideas.

Are there any areas for improvement or something Digital Nomads HQ could have done differently?

quicker response time from all teams

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a boutique personal training studio.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Nomads HQ to accomplish for your business?

We needed help with website creation.

SOLUTION

What was the scope of their involvement?

Digital Nomads HQ designed and developed our website. They also created the copy.

What is the team composition?

We worked with 2–5 teammates from Digital Nomads HQ.

How did you come to work with Digital Nomads HQ?

We found them through an online search. We chose them because they had high ratings.

How much have you invested with them?

The project cost is confidential.

What is the status of this engagement?

We worked together from January–March 2024.

How did you communicate?

We used virtual meetings, emails, and messaging apps.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Digital Nomads HQ delivered a finished website with CTAs. We also saw an increase in inquiries.

How did Digital Nomads HQ perform from a project management standpoint?

They were very professional, helpful, and willing to make changes. They delivered on time and were still helpful after the project was completed.

What did you find most impressive about them?

They were very professional.

Are there any areas they could improve?

No, there weren’t any.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of Sievers Electrical Technik, an electrical services company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Nomads HQ to accomplish for Sievers Electrical Technik?

We hired Digital Nomads HQ for website design and to manage our Google Ads.

SOLUTION

Can you describe the scope of work Digital Nomads HQ handled for this project?

Digital Nomads HQ designed our website. We haven’t started with the Google Ads management yet, but we’ll proceed with that next.

What is the team composition?

We’ve worked with 2–5 teammates from Digital Nomads HQ.

How did you come to work with Digital Nomads HQ?

We found them through an online search. We chose them over other options because they had high ratings.

How much have you invested with them?

The project cost is confidential.

What is the status of this engagement?

We started working with them in February-March 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen more website traffic and increased inquiries. We’ve also received positive comments.

How did Digital Nomads HQ perform from a project management standpoint?

Digital Nomads HQ’s project management was excellent, and they delivered on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive or unique about them?

Digital Nomads HQ is easygoing.

Are there any areas they could improve?

No, there aren’t any.