Digital Challenge

BACKGROUND

Please describe your company and position.

I am the Company Owner/Administrator of Solutions4All IKE

Describe what your company does in a single sentence.

Accounting and Consulting Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire digital challenge_ to accomplish?

• Website design

SOLUTION

How did you find digital challenge_?

Online Search

Why did you select digital challenge_ over others?

• High ratings
• Close to my geographic location

How many teammates from digital challenge_ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project delivered a website for an accounting/consulting services office. The key deliverable was the company website in Greek and in English (https://solutions4all.gr).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

No meaningful metrics available yet as the website is brand new.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Digital Challenge was very responsive and delivered always on time.

What was your primary form of communication with digital challenge_?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The enthusiasm and friendliness of its staff and the customer focus and professionalism.

Are there any areas for improvement or something digital challenge_ could have done differently?

Not really - we were very happy with the collaboration.

BACKGROUND

Please describe your company and position.

I am the Head of Renovation projects of Exas Constructions

Describe what your company does in a single sentence.

Design & Construction projects

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire digital challenge_ to accomplish?

• Website construction

SOLUTION

How did you find digital challenge_?

• Referral
• Other

Why did you select digital challenge_ over others?

Trust

How many teammates from digital challenge_ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Working with Dicha on our new website design has been a highly collaborative and satisfying experience. The key deliverables from our partnership include a fully functional and responsive website that perfectly aligns with our vision and objectives. 
Throughout the process, we conducted several meetings, allowing for in-depth discussions to ensure that the Dicha team completely understood the intricacies of what I had in mind. I particularly appreciated the design phase, which turned out to be remarkably smooth. Dicha demonstrated an intuitive grasp of our brand aesthetic, and they knew exactly how to translate our ideas into visually compelling mockups.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Monitoring analytics revealed a noticeable uptick in website traffic

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was on time. They held really good and easy communication.

What was your primary form of communication with digital challenge_?

In-Person Meeting

What did you find most impressive or unique about this company?

Trust, time, kind people, friendly environment

Are there any areas for improvement or something digital challenge_? could have done differently?

no answer

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Manager

Describe what your company does in a single sentence.

Retail

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire digital challenge_ to accomplish?

• Website Desing and Development

SOLUTION

How did you find digital challenge_?

Referral

Why did you select digital challenge_ over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

• Eshop design and development 
• Eshop Technical infrastracture development 
• Eshop final kick start check

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Sales increase 
• Project completion within the agreed time period 
• Training

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were always on time. The project was difficult and their team was always by our side, explaining everything that was needed in order to solve the problems quicly.

What was your primary form of communication with digital challenge_?

Virtual Meeting

What did you find most impressive or unique about this company?

Eazy understanding of our needs, speed

Are there any areas for improvement or something digital challenge_ could have done differently?

Training, Suggestions for improvment and optimization

BACKGROUND

Please describe your company and position.

I am the Project Manager of Mellon Group of Companies

Describe what your company does in a single sentence.

Mellon is a dynamic multinational group providing specialized solutions and services that aim to facilitate the transactions and interactions of organizations with strong consumer business, including financial institutions, public utilities, telecommunication providers and retail chains.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire digital challenge_ to accomplish?

• Develop an e-shop for POS accessories
• Extend the e-shop for POSs
• Assisting on integrating Mellon's purchase calls with the e-shop

SOLUTION

How did you find digital challenge_?

Online Search

Why did you select digital challenge_ over others?

• Great culture fit
• Company values aligned
• disposition and appetite for cooperation

How many teammates from digital challenge_ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Online Digital Selling Point Integration Project is a series of initiatives aimed at establishing an online platform for selling Point of Sale (POS) systems and peripherals. The project commenced in May 2021 and is ongoing, with a focus on optimizing the merger of sales operations with the new digital selling point. 

The primary objective is to enhance the company's sales capabilities, offering a seamless online shopping experience for customers while integrating with internal databases and banking systems: 

• Project Goals: 
  • Digital Sales Platform Development: Develop a user-friendly online platform that allows customers to browse and purchase POS systems and peripherals. 
  • Integration with Company Databases: Seamlessly integrate the digital selling point with the company's databases to ensure real-time product availability, pricing, and inventory management. 
  • Banking System Integration: Enable secure payment processing by integrating the platform with banking systems, ensuring a smooth and secure checkout process. 
  • Complexity Management: Address the increasing complexity of the project as it evolves by implementing scalable solutions and efficient data management strategies. 
  • Optimization of Sales Operations: Continuously improve the integration of sales operations with the digital selling point to enhance efficiency and customer satisfaction. 
• Key Tasks and Deliverables: 
  • Platform Development: Design and develop an intuitive online sales platform. 
  • Implement a user-friendly interface for customers to browse and select products. 
  • Database Integration: Establish real-time data synchronization between the online platform and company databases. Ensure accurate product information, pricing, and availability. 
  • Banking System Integration: Integrate secure payment gateways to facilitate online transactions. 
  • Complexity Management: Regularly assess project complexity and adapt strategies accordingly. 
  • Optimization of Sales Operations: Implement improvements to enhance the customer experience and operational efficiency. 
• Timeline: 
  • The project commenced in May 2021 and is ongoing. 
  • Specific timelines for each project within the series will be established and communicated as they arise. 
• Stakeholders: 
  • Bushiness Product 
  • Unit Manager 
  • Software Department 
  • ERP Department 
  • Sales and Marketing Team 
  • Banking Partners 
• Success Criteria: 
  • Successful deployment of the online digital selling point. 
  • Seamless integration with company databases and banking systems. 
  • Increased sales and customer satisfaction. 
  • Efficient management of project complexity.
  •  Ongoing optimization of sales operations. 
  • The ongoing Online Digital Selling Point Integration 
  • Project aims to revolutionize the company's sales operations by merging traditional sales with a digital selling point.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Timely Delivery of Deliverables: All project deliverables were successfully delivered within the predetermined time frames, ensuring efficient project management and progress tracking. 
• Order Management Success: The digital selling point has effectively processed and managed customer orders, ensuring a seamless and error-free transaction experience. 
• Successful Transition to Digital Sales: The transition from traditional sales methods to the digital selling point has been executed smoothly and with a high level of success, resulting in increased sales efficiency and customer engagement. 
• Seamless Integration with Company Systems: The digital selling point has achieved seamless communication and integration with the company's databases and systems, facilitating real-time data synchronization and accurate information dissemination.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

digital challenge_ has consistently demonstrated a commendable level of competence and collaboration throughout our project engagements. Several key aspects stand out in their performance: 

• They consistently deliver all projects within the anticipated time frames. This commitment to meeting deadlines has greatly contributed to the overall efficiency of our collaborative efforts.
• Communication with has been exemplary. They maintain a seamless flow of information and feedback throughout our projects, ensuring that both parties are well-informed and aligned at all times. 
• From the inception of each project, Digital Challenge exhibits a deep understanding of project requirements. They consistently receive and comprehend project deliverables with remarkable clarity, which streamlines the execution process. 
• Digital Challenge's performance is characterized by punctuality, open and effective communication, and a thorough grasp of project objectives. 

These attributes have undoubtedly contributed to the successful outcomes of our collaborations. We look forward to continued partnership and shared successes in the future.

What was your primary form of communication with digital challenge_?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Digital Challenge excels in achieving a profound understanding of your project, approaching it as if it were their very own.

Are there any areas for improvement or something digital challenge_ could have done differently?

A potential area for improvement with the Digital Challenge team is their proactive engagement in providing suggestions to partners who may be uncertain or seeking guidance.

BACKGROUND

Please describe your company and position.

I am the E-commerce Manager of Nespo Athletics

Describe what your company does in a single sentence.

Sports goods trade (Retail & E-commerce)

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire digital challenge_ to accomplish?

• Upgrade and renew our companys e-commerce website

SOLUTION

How did you find digital challenge_?

• Online Search
• Referral

Why did you select digital challenge_ over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from digital challenge_ were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design and development of the online store's appearance. Construction of an online store. Connection and development with various e-commerce platforms. Creation of a blog. Hosting and maintenance of the online store.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

User-friendly, fast, and responsive online store on all devices. Increase in daily sales - orders through the online store. Reduction in the percentage of customer abandonment during browsing in the online store. Increased brand recognition.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From the beginning, they showed an incredible level of professionalism, dedication, and willingness to consistently proceed with all the necessary tasks and furthermore. Their proactive approach and their excellent communication skills ensured that we were always informed and within our desires so that we could make the right decisions in every aspect of the project. 

The project was successfully delivered to us within the time period they informed us despite all the obstacles and challenges that rose in between.

What was your primary form of communication with digital challenge_?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Ability, willingness, and tremendous professionalism in order to solve the problems that arose during the project's completion timeline. They have shown genuine interest in our success, with continuous updates on the latest top technologies in the e-commerce sector, constantly offering their support and expertise.

Are there any areas for improvement or something digital challenge_ could have done differently?

Οur experience with digital challenge_ was (and is) nothing short of excellent.

BACKGROUND

Please describe your company and position.

I am the Sales manager of Mommy’s Baby

Describe what your company does in a single sentence.

Online shopping for the newborn baby and kid!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire digital challenge_ to accomplish?

• Web development
• Sales increase

SOLUTION

How did you find digital challenge_?

Other

Why did you select digital challenge_ over others?

Referred to me

How many teammates from digital challenge_ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

First we discussed our needs and set goals. Their team gradually implemented each part and we proceeded with an inspection for the final result.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

User navigation speed, user friendliness, increase sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were friendly and open-minded to listen to our needs. In the majority everything was delivered at the right time.

What was your primary form of communication with digital challenge_?

Email or Messaging App

What did you find most impressive or unique about this company?

They allowed us to stay on the platform we were already using, keep the erp system the same and grow, increasing our sales.

Are there any areas for improvement or something digital challenge_ could have done differently?

We think we will be able to answer this in the future!

BACKGROUND

Please describe your company and position.

I am the CEO of GIANT DELTA CO LTD

Describe what your company does in a single sentence.

E-commerce, selling sneakers, accessories and athletic goods.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire digital challenge_ to accomplish?

• Developing and supporting services for our new E-shop

SOLUTION

How did you find digital challenge_?

From another partner

Why did you select digital challenge_ over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from digital challenge_ were assigned to this project?

2-5 Employees

What was your primary form of communication with digital challenge_?

In-Person Meeting

Describe the scope of work in detail. Please include a summary of key deliverables.

Digital Challenge started the project from the beginning and until now, their knowledge of developing woocommerce eshops and supporting, help us to to make a difference between the competition.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Our sales through the e-commerce are increased after the end of the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The items of the project were delivered on time and they responded to our needs immediately.

What did you find most impressive or unique about this company?

Very good knowledge of developing and also providing solutions especially for Woocommerce.

Are there any areas for improvement or something {provider_name} could have done differently?

There is always field for improvement. I think that they have to improve the graphic design field for e-commerce projects.

BACKGROUND

Please describe your company and position.

I am the BASKETBALL TEAM of STAVROUPOLI BC

Describe what your company does in a single sentence.

Basketball team

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire digital challenge_ to accomplish?

• New site

SOLUTION

How did you find digital challenge_?

• Online Search
• Referral

Why did you select digital challenge_ over others?

• Other

How many teammates from digital challenge_ were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

information

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• positive results

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered it within the time they indicated to us. At every step there was feedback.

What was your primary form of communication with digital challenge_?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Working with digital challenge_ in helping us set up our team's website was excellent. Its people helped us make it accessible and easy to use for our readers. We needed innovative ideas to engage the audience as our team competes in the national basketball championships. Our choice justified us 100%.

Our collaboration continued as they moved us for the use of our website, for any changes and additions and removals of our material through zoom meetings and also educational videos!! We highly recommend outsourcing your websites to the Digital Challenge team!

Are there any areas for improvement or something digital challenge_ could have done differently?

NO

BACKGROUND

Please describe your company and position.

I am the Psychotherapist of ChristinaSklaveniti.gr

Describe what your company does in a single sentence.

Psychotherapist

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire digital challenge_ to accomplish?

• Construction & design of website

SOLUTION

How did you find digital challenge_?

• Online Search
• Clutch Site

Why did you select digital challenge_ over others?

• High ratings
• Pricing fits our budget
• Company values aligned

What was the size of digital challenge_’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Construction, design & development of web site

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Immediately rising in customers approaching me for collaboration

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent experts, honest, consistent. A company that employs many workers, each and everyone with expertise in the field they have undertaken. Organization, consistency, creativity.

What was your primary form of communication with digital challenge_?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They will never promise something they cannot deliver but they will not encounter any difficulty they cannot overcome.

Are there any areas for improvement or something digital challenge_  could have done differently?

They are perfect in every aspect.

BACKGROUND

Please describe your company and your position there.

We are providing consulting and in house project implementation for engineers. Our website is promoting services of engineers for home improvement and obligatory regulations certificates for home. I deal with project management and marketing strategy

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire digital challenge_, and what were your goals?

We were looking for an agency to design and develop our new site . We wanted to describe our needs and meet our expectations for a startup business and a fast growing company .

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched mostly online and through contacts at venues for agencies to develop our new website. We sorted down our options and our main factor for choosing Digital Challenge was good communication & realistic approaches for our project goals. Finally we decided to go on with a Wordpress setup for our project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a start meeting for noting down the needs of our project. After that we gave most of the data and material required for developing the website and shortly the works begun for the implementation of the project

How many people from the vendor's team worked with you, and what were their positions?

A project manager who was in charge of all the directing and managerial process and his team for web development

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are at the very fresh start at the moment and we do not have measurable results for the time being. We have good enough results for the uptime response and site functionality so far. A very strong advantage is also its easy management through Wordpress and the instructive video for all of its functions that Digital Challenge created only for us.

Describe their project management style, including communication tools and timeliness.

We had mostly communication through email and phone calls but at our second phase of co- operation the agency has an easy to use CRM -ticket system.

What did you find most impressive or unique about this company?

They gave us a very professional result and they were very open to explaining and describing the processes and the practical issues or problems by strong- based statements.

Are there any areas for improvement or something they could have done differently?

Probably one area of improvement would be the response rate from some departments,