DG10 Agency

BACKGROUND

Please describe your company and position.

I am the Owner of Tumble Wash

Describe what your company does in a single sentence.

We are a laundry and dry clean service based in gurugram.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DG10 Agency to accomplish?

• Website Management
• Lead generation

SOLUTION

How did you find DG10 Agency?

• Online Search
• Referral

Why did you select DG10 Agency over others?

• High ratings
• Great culture fit
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired DG10 Agency to build everything from scratch for our fabric care brand, Tumblewash. They started with designing and developing a fully functional, SEO-optimized website that clearly showcased our services like dry cleaning, laundry, and shoe cleaning. In addition, they created an internal invoicing system to manage customer orders, streamline billing, and track delivery status.

Their scope also included running paid ad campaigns on Google and Meta (Instagram/Facebook), which helped us reach our target audience locally. They took care of ad creatives, targeting, budget management, and performance tracking. Their team even assisted in setting up call tracking and conversion tracking so we could see exactly where our leads were coming from.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within the first month of launching our new website and ads, we saw a noticeable jump in customer inquiries and online bookings. Our Google Ads had a great CTR and low cost per conversion. The invoicing system saved us time in managing walk-in and online orders. Overall, we could directly see the impact in terms of both leads and operational efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They gave us access to a dashboard where we could track the progress of each task. Communication was clear, timelines were realistic, and they stuck to them. Whenever we had changes or requests, they were quick to respond and flexible in implementing feedback. They also offered suggestions proactively instead of just following instructions.

What was your primary form of communication with DG10 Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to offer everything under one roof—tech, design, automation, and marketing—was a huge relief. It’s hard to find a team that understands business goals and also has the technical skills to execute them efficiently. Also, their pricing was very reasonable for the quality they delivered.

Are there any areas for improvement or something DG10 Agency could have done differently?

There were one or two small UI things we had to point out after the initial build, but to be fair, they fixed those almost immediately. Nothing major—it was overall a solid experience.

BACKGROUND

Please describe your company and position.

I am the Owner of a laundry services company.

Describe what your company does in a single sentence.

We are a laundry and dry clean service based in Gurugram, India.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DG10 Agency to accomplish?

• Website with SEO Optimization
• Operations Automation
• Lead Generation
• Branding

SOLUTION

How did you find DG10 Agency?

Online Search

Why did you select DG10 Agency over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from DG10 Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired them for a full digital setup of our laundry brand. Their scope of work covered everything we needed to launch and grow our business online. They built a modern, mobile-friendly website that clearly explained our services and made it easy for customers to book online. On top of that, they integrated a full invoicing system customized to our business, which made our backend operations super smooth.

They also handled our performance marketing—running targeted Google and Meta (Facebook/Instagram) ads to generate leads. What we really liked was how they bundled everything together into a single package—branding, tech, and marketing—so we didn’t have to chase multiple vendors. It was truly an all-in-one service.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw almost 3x increase in our online inquiries within the first 12 weeks. Our Google Ads campaign had a strong CTR and brought in genuine leads. Internally, our invoicing system with automation saved us at least 3–4 hours per week compared to manual entries.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was solid. We were given access to their internal tracking system where we could see real-time progress. They used forms for task submissions, which made communication very easy. Deliverables came on time and if something was delayed, we were informed in advance.

What was your primary form of communication with DG10 Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They genuinely cared about the business outcome, not just the technical delivery. That mindset made them feel more like a partner than an agency. Also, their use of automation was a big plus.

Are there any areas for improvement or something DG10 Agency could have done differently?

Just one thing—possibly expanding their team a bit so they can handle even more clients simultaneously without minor delays. Other than that, they’re doing great.

BACKGROUND

Please describe your company and position.

I am an executive of Food Consulting Apply

Describe what your company does in a single sentence.

We are licensing consultancy form. We help business owners comply with all the legal documents like fssai, msmse registration and more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DG10 Agency to accomplish?

• Google Ads
• CRM Integration
• SEO
• Dynamic Website

SOLUTION

How did you find DG10 Agency?

Online Search

Why did you select DG10 Agency over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from DG10 Agency were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They developed a high-end licensing web portal for our company, Food Consulting Apply. We needed a platform that could handle user registrations, document uploads, automated notifications, and secure access for multiple stakeholders. DG10 handled the project from scratch — wireframes, full-stack development, dashboard design, workflow automation, and deployment. They also offered post-launch support to ensure everything worked perfectly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the launch of the licensing portal, we saw a noticeable jump in user engagement and application submissions. Within the first two months, our inquiry rate went up by over 60%, and we reduced manual processing time by almost half thanks to the automation they integrated. Most importantly, our clients now find it much easier to navigate the process, which has led to more repeat business and positive feedback. The system they built has streamlined our operations in a big way.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, Delivered on time, and good response. A dedicated team member was asisgned for our queries and updates.

What was your primary form of communication with DG10 Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

They respond very fast, keep the deadlines in mind.

Are there any areas for improvement or something DG10 Agency could have done differently?

Haven't given that much of thought yet.

BACKGROUND

Please describe your company and position.

I am the Owner of Nirban Dham

Describe what your company does in a single sentence.

Nirban Dham is a spiritual and charitable ashram dedicated to inner transformation through ancient Indian wisdom, meditation, and selfless service. Rooted in the teachings of Brahmarshi Shree Kumar Swami Ji, Nirban Dham serves as a peaceful sanctuary for seekers from all walks of life, offering spiritual guidance, wellness practices, and community upliftment initiatives. The ashram actively conducts discourses, health camps, and awareness programs aimed at promoting holistic well-being and a deeper connection with the divine.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DG10 Agency to accomplish?

• Website Development

SOLUTION

How did you find DG10 Agency?

Online Search

Why did you select DG10 Agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from DG10 Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with DG10 Agency to design and develop our official website for Nirban Dham. Their team handled everything—from planning the structure, designing the layout, to developing a smooth, mobile-friendly experience that reflects the spiritual essence of our ashram. They also guided us with content placement, basic SEO setup, and trained our team to manage updates ourselves. The key deliverables included a full custom website, CMS setup, responsive design, and technical support post-launch. DG10 truly understood our vision and turned it into a beautiful digital space.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the website launch by DG10 Agency, we saw a noticeable increase in both online inquiries and physical footfall at our ashram. Many people mentioned they found us through Google, which wasn’t happening earlier. The site also gave us a more professional presence, which helped build trust among new visitors and donors. Overall, the website made it easier for people to learn about our mission and get in touch with us, and we’re truly happy with the results.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

DG10 Agency was very professional with their project management. They had a smooth system in place—everything was well-organized, and we were kept in the loop throughout the process. All the deliverables, including the website content, design, and final launch, were delivered on time without delays. Whenever we had any changes or questions, their team was quick to respond and always made sure our needs were taken care of. It genuinely felt like they were part of our own team.

What was your primary form of communication with DG10 Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out the most about DG10 Agency was their genuine dedication. They didn’t just build us a website—they took time to understand our values and purpose as a spiritual organization. Their ability to combine technology with sensitivity toward our goals was truly impressive. Also, the way they handled everything from start to finish—without us having to constantly follow up—made the experience really smooth. It felt like they actually cared about the outcome, not just finishing the job.

Are there any areas for improvement or something DG10 Agency could have done differently?

Honestly, overall the experience was really good. But if I had to mention something, maybe a bit more frequent updates during the mid-phase of the project would have been helpful. Sometimes we were curious about the progress, though they always delivered on time in the end. Still, a weekly update or short status message would make things even more transparent. Other than that, they were professional, supportive, and easy to work with.

BACKGROUND

Please describe your company and position.

I am the Owner of Ashapurna Enterprises

Describe what your company does in a single sentence.

Ashapurna Buildcon is an emerging name in Siliguri’s real estate and construction sector, bringing decades of expertise from across India to redefine urban living in the region. Known for delivering high-quality residential and commercial spaces, Ashapurna is committed to building modern, sustainable, and customer-focused projects that meet the growing aspirations of Siliguri's people. With a strong legacy of trust, timely delivery, and innovation, Ashapurna aims to transform Siliguri's skyline—one landmark at a time.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DG10 Agency to accomplish?

• Making Our Digital Infrastructure

SOLUTION

How did you find DG10 Agency?

Online Search

Why did you select DG10 Agency over others?

• High ratings
• Pricing fit our budget

How many teammates from DG10 Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with DG10 Agency to build our digital presence from the ground up. Their team developed a modern and responsive website for Ashapurna Buildcon, optimized it for search engines, and laid the foundation for our entire digital infrastructure. The key deliverables included a fully functional website, on-page SEO setup, Google Business Profile optimization, and setting up tracking tools for performance monitoring. They ensured everything was well-integrated and easy to manage. Their support was end-to-end, from planning to execution, and they genuinely felt like an extension of our team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since launching the new website and implementing the SEO strategy with DG10 Agency, we’ve seen a noticeable improvement in our online visibility. Our website started ranking on Google for key real estate-related terms in our region, and we’ve received a steady increase in inquiries directly through the website. The Google Business Profile is now active and optimized, which has also helped drive local traffic. Overall, our brand looks more professional online, and the digital setup they created has made it easier for our team to manage and track everything efficiently.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

DG10 Agency was very professional and well-organized throughout the project. They had a clear process in place—everything from task tracking to updates was managed through their project dashboard, which we had access to. They were always responsive to our queries, made revisions when needed, and delivered every milestone on time. What we appreciated most was how easy it was to communicate with their team—there was no confusion, and they genuinely cared about getting things right for us. It felt like working with an in-house team rather than an outside agency.

What was your primary form of communication with DG10 Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us the most about DG10 Agency was their ability to combine technical expertise with real business understanding. They didn’t just build a website or run ads—they actually understood what we needed as a construction business and tailored everything to match that. Their team was proactive, transparent, and always a step ahead with ideas. Also, the way they handle everything under one roof—from development to SEO to automation—made our lives so much easier. It’s rare to find an agency that takes full ownership like that.

Are there any areas for improvement or something DG10 Agency could have done differently?

Honestly, we were very satisfied overall. If I had to mention something, it would be that in the initial phase, there were a few delays in communication during revisions—but once the project got into full swing, their team was extremely responsive and organized. Maybe having a dedicated point of contact right from day one could make the onboarding even smoother. But apart from that, everything went really well.

BACKGROUND

Please describe your company and position.

I am the Founding Partner of TRUE IDEA IP

Describe what your company does in a single sentence.

True Idea is a law firm specializing in Intellectual Property (IP) matters.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DG10 Agency to accomplish?

• Build our website.
• Build a complete case management system.
• Train our team to use the system.

SOLUTION

How did you find DG10 Agency?

Online Search

Why did you select DG10 Agency over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from DG10 Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work and Key Deliverables:

DG10 Agency was engaged by our boutique law firm, True Idea IP, which specializes in Intellectual Property Rights (IPR), to develop a digital solution addressing our growing operational needs. The scope of work included two core components:

Website Development:

• Design and development of our official firm website to establish a strong and professional online presence.
• Customization to reflect the firm's branding and area of specialization in IPR law.
• User-friendly layout with essential sections for services, team, contact, and client inquiries.
• Custom Contract and Case Management Software:

End-to-end development of a Contract Management and Case Tracking System built in PHP.
Features include:

• Case progress tracking across all stages.
• Internal task assignment and management.
• Centralized document storage and retrieval.
• Workflow automation tailored to our legal processes.
• Training sessions conducted for our team to ensure smooth adoption and usage of the system.

Summary of Key Deliverables:

• Fully functional, responsive firm website.
• Custom-built Contract and Case Management System.
• Document and task management features integrated into one platform.
• Workflow automation tools to reduce manual workload.
• Onboarding support and team training.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered by DG10 Agency led to several tangible and measurable improvements in our firm’s daily operations:

• Time Savings: The custom case and contract management system has reduced manual administrative tasks by approximately 3–4 hours per day, streamlining workflows significantly.
• Improved Task Tracking: With centralized task assignment and progress tracking, internal coordination improved, leading to faster turnaround times on case actions and client deliverables.
• Document Organization: Centralized digital document management has eliminated dependency on physical files and scattered storage, reducing document retrieval time by over 70%.
• Team Adoption and Efficiency: After training by DG10, our team transitioned smoothly to the new system, with great user adoption within the first month of deployment.

These outcomes clearly reflect the success of the digital transformation initiative and its direct impact on our firm's efficiency, client service, and brand identity.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

DG10 Agency demonstrated excellent project management. They delivered all items on time and maintained clear, consistent communication throughout on MS Teams. They were highly responsive to our needs, quickly incorporating feedback and customizing the system to fit our workflow perfectly. Their support and training ensured a smooth transition for our team.

What was your primary form of communication with DG10 Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most about DG10 Agency was their ability to understand our niche legal workflow and deliver a fully customized, functional system from scratch. Their responsiveness, attention to detail, and post-delivery support truly set them apart. Their work significantly improved our efficiency and gave us a strong digital presence.

Are there any areas for improvement or something DG10 Agency could have done differently?

I have not faced any issue till date.

BACKGROUND

Please describe your company and position.

I am the Owner of Bharat Licence Expert

Describe what your company does in a single sentence.

Bharat Licence Expert is a professional services firm that specializes in assisting businesses with obtaining various licenses and registrations, such as FSSAI, IEC, GST, MSME and more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DG10 Agency to accomplish?

• Increase brand awareness
• Generate leads and sales

SOLUTION

How did you find DG10 Agency?

Referral

Why did you select DG10 Agency over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Digital marketing services, such SEO, web development, and branding strategy.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

When we started Bharat Licence Expert, we didn’t have anything—no website, no branding, no leads. I got in touch with DG10 Agency purely through a reference, and honestly, that was the best decision we made.

They built everything from scratch—a clean, professional website, CRM system to manage our clients, set up lead generation through Meta and Google Ads, and even crafted our messaging. What really stood out to me was their understanding of both tech and business. They didn’t just build things—they gave us direction and helped us grow.

In just a few months, we were getting consistent leads and had a proper system in place. Everything was smooth, from their communication to the results. The team was always available, and they genuinely cared about our success.

If you're a new business looking for a serious team to take you from idea to execution, DG10 is the one to trust. They’ve been more than a vendor—they’ve been a true growth partner for us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Absolutely in time and they perfectly understand our needs 

What was your primary form of communication with DG10 Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

They prioritize understanding client goals and objectives, tailoring their services to meet specific needs.

Are there any areas for improvement or something DG10 Agency could have done differently?

DG10 is perfect in every way