DEVtrust

BACKGROUND

Please describe your company and position.

 I am the CEO of an advertising & marketing company 

Describe what your company does in a single sentence.

A growth-focused newsletter and sponsored content platform. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DEVtrust to accomplish?

• Build Campaign Management Platform

SOLUTION

How did you find DEVtrust?

Upwork

Why did you select DEVtrust over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from DEVtrust were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Campaign Management Platform – Scope of Work
1. Project Overview
We will build a web-based Campaign Management Platform (CMP) designed to streamline the creation, launch, monitoring, and optimization of digital marketing campaigns. The system will serve internal marketing teams and external agency clients, providing an end-to-end solution from strategy through reporting.

2. Functional Scope
2.1 User Management:
Account Types: Admin, Manager, Analyst, Viewer
Authentication: SSO integration (OAuth 2.0), role-based access control
User Profiles: Preferences, notification settings, API keys
2.2 Campaign Lifecycle:
Creation & Setup: Templates for common campaign types (CPC, CPM, CPA)
Budgeting & Scheduling: Daily/total budgets, start/end dates, pacing controls
Audience Targeting: Demographics, geolocation, interests, custom segments
Creative Assets: Upload, versioning, approval workflow
2.3 Media & Channel Integrations:
Ad Networks & Platforms: Google Ads, Facebook Ads, LinkedIn Ads, programmatic partners
API Connectors: Automated bid/publish, error handling, rate-limiting
Manual Channels: CSV import for email, direct placements
2.4 Analytics & Reporting:
Real-Time Dashboards: Impressions, clicks, conversions, spend vs. budget
Custom Reports: Scheduled exports (PDF/CSV), white-labeled for clients
Attribution Models: Last-click, first-click, linear, time-decay
ROI Calculator: Revenue inputs, goal tracking
2.5 Alerts & Notifications:
Threshold Triggers: Budget burn rate, performance dips, delivery issues
Channels: Email, in-app, Slack webhook
2.6 Administration & Maintenance:
Logging & Audit: User actions, API calls, change history
Data Management: Backup, retention policies, GDPR compliance
Monitoring & Support: Uptime alerts, ticketing integration
2.7 UI/UX Design:
Responsive Layout: Desktop-first, mobile-responsive for dashboards
Wireframes & Prototypes: Iterative feedback cycles
Accessibility: WCAG 2.1 compliance
2.8 Quality Assurance & Testing:
Unit & Integration Tests: Coverage targets for core modules
End-to-End Testing: Selenium or Cypress scripts
User Acceptance Testing (UAT): Beta release with key stakeholders
2.9 Deployment & Training:
Environment Setup: Dev, staging, production on AWS or Azure
CI/CD Pipeline: Automated builds, deployments, rollbacks
Documentation: Technical docs, API reference, user guides
Training Sessions: Workshops and video tutorials for end users
3. Key Deliverables:
Requirements Specification Document: Detailed functional and technical requirements
Design Mockups & Prototypes: High-fidelity UI designs and interactive prototypes
MVP Release: Core campaign creation, scheduling, basic analytics, and reporting
Integration Connectors: Tested modules for Google Ads, Facebook Ads, and LinkedIn Ads
Full Analytics Dashboard: Real-time metrics, custom reporting, ROI calculator
Alerts & Notification System: Configurable triggers and delivery channels
Test Suites: Automated tests covering unit, integration, and E2E scenarios
Deployment Pipeline: Configured CI/CD for all environments
User & Technical Documentation: Comprehensive guides and API reference
Training Materials & Workshops: Recorded tutorials and live sessions

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On-time Delivery & Quality:

MVP launch delivered in 12 weeks (2 weeks ahead of schedule)
100% of core API endpoints passed QA with zero critical defects in production
Ad Network Integrations:

Live, bi-directional connectors built and validated for Google Ads, Facebook Ads and LinkedIn Ads with 99.8% uptime over the first quarter
Error-rate on campaign publishes below 0.5% thanks to automated retry logic
Operational Efficiency:

Campaign setup time reduced by 75% (from ~2 hours manual to ~30 minutes via platform templates)
Manual data-entry errors dropped by 90%, as measured by reconciliation against network reports
User Adoption & Satisfaction:

20 pilot users onboarded within 2 weeks of beta release
Average user satisfaction score of 4.6 / 5 in post-training surveys
85% of managers running weekly “self-serve” campaign launches by month 2
Reporting & Insights:

Custom report generation latency under 10 seconds (versus ~3 hours previously)
Delivered over 150 automatically scheduled PDF/CSV exports with 100% on-time delivery
Alerting & Budget Controls:

95% of over-spend events caught by real-time threshold alerts before budget exhaustion
Zero client complaints of budget overruns during the first quarter
Reliability & Maintenance:

Platform uptime of 99.9% (measured via New Relic)
Mean time to resolution (MTTR) for incidents under 30 minutes

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Agile Framework with Two-Week Sprints
They organized work into clear, time-boxed sprints, each with a prioritized backlog and sprint goals. Sprint planning sessions set expectations up front, and sprint reviews/demo meetings every other Friday let us see tangible progress and give immediate feedback.
Consistent, Transparent Communication

Core Milestones—MVP release, first ad-network connector, analytics dashboard, alerts module—landed within 5% of their originally committed dates.

In two cases where dependencies shifted (a third-party API delay and an unexpected scope change around attribution logic), they proactively communicated impacts and re-baselined those sprint dates, keeping the overall roadmap intact.
Responsiveness to Change

When we asked mid-project to add Slack alerting alongside email, they scoped out the work, provided a quick prototype within one sprint, and rolled it into the next release with no slippage on other deliverables.

Their triage process for urgent bugs guaranteed a response within 4 business hours and a fix/demo in the next stand-up.
Proactive Risk Management

Early in development, they flagged potential performance issues around large data exports. They ran proof-of-concept benchmarks and recommend architectural tweaks, which we adopted—avoiding costly rework later.

They maintained a running “risks & mitigations” log that we reviewed together each sprint.
Documentation & Hand-Off

Ahead of each major release, they delivered updated technical docs, API specs, and runbooks—so our operations team could take over smoothly.

Training sessions for our analysts and managers were scheduled promptly after beta and again before full launch, with recordings for on-demand reference.

What was your primary form of communication with DEVtrust?

Virtual Meeting

What did you find most impressive or unique about this company?

Here’s what stood out as particularly impressive and set them apart:

Deep Technical Expertise
They not only mastered each integration’s API nuances (Google, Facebook, LinkedIn), but anticipated gotchas—error-handling, rate limits, pagination—so our production rollout went flawlessly.

True Product Partnership
Beyond “build to spec,” they proactively suggested feature refinements (e.g. adding pacing controls, enhanced attribution models) that improved usability and ROI.

Responsive, Empathetic Team
Every question, change-request or late-breaking priority was met with “how can we help?”—not “that’s out of scope.” Their guards were down, and they genuinely treated our goals as their goals.

End-User Focus
They consistently tied technical decisions back to user impact—mocking up live prototypes, running quick usability checks, and iterating until the workflows felt effortless.

Performance-First Architecture
From day one they built with scale in mind—caching strategies, performant queries, horizontal-scaling patterns—and our dashboards handle millions of data points without a hiccup.

Transparent, Data-Driven Communication
Every sprint report was backed by real metrics—burn-down charts, QA pass-rates, API latency stats—so we never had to guess where things stood.

Culture of Continuous Improvement
Post-mortems weren’t finger-pointing; they were genuine retrospectives with clear action items. After every release, they shipped refinements faster than we could ask.

Those qualities—technical excellence married with true partnership and user empathy—made them not just a vendor, but an indispensable extension of our team.

Are there any areas for improvement or something DEVtrust could have done differently?

While DEVtrust excelled in most areas, a few constructive tweaks could make future engagements even smoother:

Earlier Documentation Handoff
Although final docs and run-books were comprehensive, getting preliminary API specs and data-model diagrams one sprint earlier would have accelerated our internal integrations and QA planning.

More Granular Sprint Estimates
Most stories were estimated accurately, but two larger features (bulk-upload CSV import, advanced pacing rules) ended up spilling over by a day or two. Breaking those into smaller, more granular stories would help flag scope creep earlier.

Enhanced Self-Service Training Materials
The live training sessions were excellent, but expanding the on-demand video library—short “how-to” clips for key workflows—would empower new users to onboard themselves without waiting for refresher calls.

Proactive Cost vs. Benefit Reviews
A mid-project checkpoint to review “nice-to-have” versus “must-have” features in light of budget and timeline could help prioritize or defer lower-ROI items more strategically.

None of these are deal-breakers—in fact, they’re fine-tuning suggestions. Addressing them would further streamline delivery, reduce friction for power users, and ensure every deployment is as bulletproof as possible.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Collective42

Describe what your company does in a single sentence.

Collective42 is a digital marketing agency specializing in Website Design / Development as well as SEO, Paid Media and Email Marketing. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DEVtrust to accomplish?

• Website Development of SEO recommendations.

SOLUTION

How did you find DEVtrust?

Referral

Why did you select DEVtrust over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from DEVtrust were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with DevTrust to implement search engine optimization recommendations across WordPress and Shopify websites. They efficiently translated our technical suggestions into actionable changes, improving site performance.

Key Deliverables:
Homepage Optimization – Enhanced page load speed and user experience.
Technical Code Changes – Refined JavaScript, CSS, and server-side performance.
301 Redirects – Managed redirects to prevent errors and maintain SEO.
Platform-Specific Adjustments – Tailored optimizations for WordPress and Shopify.
Testing & QA – Ensured all changes were stable and effective post-deployment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in several positive outcomes:

Faster Load Times: Page load speeds improved across all sites.
Higher Conversion Rates: We saw an increase in conversion rates, especially on Shopify sites.
Better SEO: Organic traffic and search rankings improved.
Fewer Errors: The number of site errors, including 404s, was significantly reduced.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They demonstrated excellent project management throughout our collaboration. They were very attentive and consistently quick to respond to any requests or concerns. They delivered items on time and ensured that each stage of the project was completed smoothly. Their responsiveness and proactive approach made the entire process efficient and hassle-free.

What was your primary form of communication with DEVtrust?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Responsiveness. 

Are there any areas for improvement or something DEVtrust could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I am the founder of a tech forward brokerage in New York City. We focus primarily on rental buildings but also had sales, commercial, and investments.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire DEVtrust, and what were your goals?

Our problem is that we deal with many clients and collect a large amount of sensitive documentation for each transaction. Collecting and compiling this documentation represented a large amount of time and resources for our employees. Our goal was to create a software package that would help automate the process while protecting our data.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our company interviewed many developers based on their experience, cost, and reputation. They scored well on all of these points for our evaluation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We built a suite of products for our business. We started with a client and employee facing dashboard for document collection and automated application compiling. We then added the front end page for our company and developed a mobile app to help schedule and manage requested client appointment times.

How many people from the vendor's team worked with you, and what were their positions?

Many people worked on our project but I primarily dealt with the owner for weekly calls and a project manager that managed their team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was completed and has been very successful for our company. It would now be impossible to operate without this suite of products.

Describe their project management style, including communication tools and timeliness.

The project management was excellent. I have a very busy schedule and the team performed successfully without a large amount of input. They followed the roadmap and designs submitted and they were quick to respond when bugs were identified.

What did you find most impressive or unique about this company?

This was my first large scale development project without and any real experience. Everyone in this company was nonjudgemental with all of my questions, quick to respond, and have proven themselves to be extremely trustworthy.

Are there any areas for improvement or something they could have done differently?

In my experience working with contractors over the last 20 years, all projects with have some unforeseen issues arise. In my case, many of the delays were client created and any issue that arose was addressed timely and fairly.

I can't think of anything this team could have done differently. I am very happy with our working relationship, which has extended well past our completed project.

BACKGROUND

Please describe your company and your position there.

CEO / Educational Services

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire DEVtrust, and what were your goals?

We wanted to build a database to help our customers find funding for college.

SOLUTION

How did you select this vendor and what were the deciding factors?

We started working with DevTrust when they were first beginning.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Devtrust has been actively working on my project for 3+ years. I've grown to trust their expertise and their employees. I'm very pleased with my product and my customers love it.

How many people from the vendor's team worked with you, and what were their positions?

I work with 3 main vendors. G - Project manager A- main Developer R - President

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

My project is ongoing and we continue to make it better for our clients and customers. Devtrust built my software from the ground up and I appreciate their hard work and efforts for my customers.

Describe their project management style, including communication tools and timeliness.

Our communication with Devtrust has evolved over the years. We are now good at communicating and deciding on hours needed per task and deadlines of completion. I must say that Devtrust is very quick to respond during almost all hours of the day when needed.

What did you find most impressive or unique about this company?

Our project manager with Devtrust is amazing. She is excellent at communication and diligent in helping all parties understand the task and timeline.

Are there any areas for improvement or something they could have done differently?

Whenever there has been a concern, they have quickly addressed the issues and found a resolution.

BACKGROUND

Please describe your company and your position there.

We are a San Diego internet marketing agency that is in business with our clients' businesses, and we don’t succeed unless they do. We are a tight-knit group of experts in business, digital, paid media, social, programmatic, web development, web design, SEO, email, marketing automation, and more. I'm the COO here and my main role is to oversee and manage our processes, both client-facing and internal with the production team.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire DEVtrust, and what were your goals?

We've been working with DEVtrust on a number of internal and external development projects. From site builds to application development, to adhoc support.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were referred to them by a trusted industry partner. The deciding factor to engage and continue to work is their commitment to each project, clear communication, and a hands-on approach. 

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have done most work together in Shopify and WordPress, but we have also done some custom development andd integrations with several different CRM and marketing automation platforms.

How many people from the vendor's team worked with you, and what were their positions?

Mostly two, one a technical project manager, and one sales support and overall admin operations.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Mostly we can share our website, Elevated.com, which has been a place where we continue to use DEVtrust's support to our own efforts.

Describe their project management style, including communication tools and timeliness.

DEVtrust uses Jira, which we have access and we're able to have dynamic communication about the project there. We also have them in our own company's client-facing project management platform (Basecamp), as well as in our internal Slack channel for quick communication. Overall we haven't had any issues.

What did you find most impressive or unique about this company?

Their professionalism and commitment. The team is simply the best development team I've worked with, and I've worked with more than a few in the past. Project management is also superior to any other development companies I've worked with, regardless of geography.

Are there any areas for improvement or something they could have done differently?

To say we have had no challenges wouldn't be truthful, but every time we have had challenges we were able to address them with both groups with minimal time. 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a software startup. I engaged with DEVtrust again as the head of engineering for an import management system.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DEVtrust?

For the software company, I needed a development team to help me create a product prototype. While for the import management system, I was looking for a backup team to support our development efforts. I brought in DEVtrust for both projects.

SOLUTION

What was the scope of their involvement?

DEVtrust provided software development services for both of my companies. They used Node.js, React, and the AWS API.

The projects were broken up into portions of an MVP. I prototyped and architected the system, wrote the ethics and stories into Jira, then gave the team particular pieces to work on. DEVtrust built the UI layer and worked on the API. We did some testing before they proceeded to change some configurations for the AWS API. 

What is the team composition?

There were a total of three people working with me: two full stack developers and Rahul (Director), who managed the team and did a lot of UI-related work.

How did you come to work with DEVtrust?

I’ve been in the tech space for more than 20 years and I’ve worked with a lot of different teams from everywhere in the world — India, Ukraine, Pakistan, and Canada, to name a few. There’s a particular set of skills and systems that I look for in the teams that I hire, like the way they communicate, take on work, and get feedback. 

Rahul, in particular, did really well during the interview. The way he runs his company is akin to small, professional shops in the US. It was a no-brainer to hire them.

How much have you invested with them?

For the project with the startup software company, I’ve invested around $12,000 and for the import management system, I’ve spent around $20,000.

What is the status of this engagement?

I first engaged with DEVtrust in April 2020. They’re still working with both of the companies that I brought them into.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

DEVtrust is not particularly fast, but not particularly slow when it comes to story points and bugs crushed. It usually comes with working with an external team. 

What’s good about them is that they have a more qualitative way of communicating, which eliminates problems within the 24-hour gap. For instance, if they have a question or need to explain something, instead of writing an email they will do a screen test and talk about what they’re experiencing. They provide audio and visuals to get rid of ambiguity.

We have an overlap of 4–5 hours between us, so DEVtrust is able to work nights and ensure that communication is ongoing. Their speed is average, but their communication is excellent.

How did DEVtrust perform from a project management standpoint?

The project management is good. It usually comes down to Rahul. He will jump in on a call and communicate excellently in English. He comes in to take feedback and has his team address issues right away. 

We typically communicate through Slack and Jira.

What did you find most impressive about them?

Their intuitive communication sets them apart. Sometimes we hire an outsourced team that has a non-technical manager. We’ll get the sense that they’re more of a salesperson because they’ll simply promise to do as we ask but will continue to have mediocre communication and work quality. With DEVtrust, we feel like we’re working with a partner as opposed to an outsourced development team.

Do you have any advice for potential customers?

Make sure you’re clear with what you need. 

BACKGROUND

Introduce your business and what you do there.

I’m the director of development for a rental listing platform. Whenever a person or business requires renting an apartment, a house, or a bike, we have agents who will show them all of the options according to their budget.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DEVtrust?

We needed a backend platform that would manage our agent’s schedule. We also offer a unique incentive program for agents to receive more money if they perform better by showing more of our inventory. All of this was managed by an in-house solution that we needed help building.

SOLUTION

What was the scope of their involvement?

DEVtrust helped our team with the custom software development in PHP and MySQL. They created a web-based solution that was also mobile-friendly.

They also provided QA. I prepared all of the Jira tickets for the DEVtrust team to work on. We worked in two-week development sprints, followed by two-week QA, and then we went to production. 

What is the team composition?

The number of people on the team changed with the requirements. There were 10–15 team members on average, including 2–3 QAs, and the remaining persons were developers.

The owner is my main point of contact and he is the engine behind the company. He provides me with developers and QA team members. They have an office in India and the US since he likes to have a personal relationship with his clients in the US. There was also a project manager.

How did you come to work with DEVtrust?

I did some reference checks and got very positive reviews from other US companies who worked with DEVtrust. When I started working with them, they were strictly offshore. Now, they’re in the US as well because they’ve been successful. They work 100% with US clients, and their English is very good. We started with a three-month trial basis. After three months, I saw that the communication was amazing, and we continued working together.

How much have you invested with them?

We spent $400,000.

What is the status of this engagement?

The engagement lasted from January 2015–January 2017. Since then, I’ve worked with them twice on small projects, and I will use their services again in the future.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had milestones they had to achieve. For the first six months, I had a monthly evaluation. Once I saw they did so well, those became quarterly. We had meetings to see that their targets were met and there weren’t too many bugs. They delivered according to my expectations. The project was good and successful according to US standards. We had a very successful relationship.

How did DEVtrust perform from a project management standpoint?

The project management was surprisingly good. I figured there’d be a language barrier working with an offshore team, but there wasn’t any at all. I dealt with the project manager, a senior developer who managed all of the workflow and communication with the developers. We used Jira and Confluence to manage our project. Everything was very good and on time. 

What did you find most impressive about them?

They were professional in terms of technical knowledge and expertise. Whenever I had a new vendor that I wanted to introduce to my system, I’d go to them to brainstorm and get their opinion. Their knowledge was very helpful for me. This was on top of doing the work for me.

Are there any areas they could improve?

There were not too many things that bothered me. I was really impressed with their service. I’m very strict about working with Jira. In the beginning, I had to get them accustomed to using my system. Now, they’re using Jira, Slack, and all of the channels I work with day-to-day. It started as a bit of a challenge, but they got up to speed quickly.

Do you have any advice for potential customers?

Make sure you build a relationship with the owner and that he’s deeply involved in the project. Keep all of the US tools that software development companies in the US are using, and make sure they follow your guidance. I was very strict with my guidance. I wanted to do the project my way and not any other country’s way.

BACKGROUND

Please describe your company and position.

I am the CEO of a real estate photo editing company

Describe what your company does in a single sentence.

Real estate photo editing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DEVtrust to accomplish?

• Developing a Real Estate Image Enhancement Platform

SOLUTION

How did you find DEVtrust?

Upwork

Why did you select DEVtrust over others?

High ratings

How many teammates from DEVtrust were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Build an interactive website for real estate photographers to connect with an editor through an organized platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 Real world functionality

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. They listened and delivered on time.

What was your primary form of communication with DEVtrust?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

How many total hours of experience they have in web development.

Are there any areas for improvement or something DEVtrust could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Senior Executive of an education company.

Describe what your company does in a single sentence.

Educatinal guidence 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DEVtrust to accomplish?

• To create a custom program to handle all our clients and their data.

SOLUTION

How did you find DEVtrust?

Online Search

Why did you select DEVtrust over others?

• High ratings
• Pricing fit our budget

How many teammates from DEVtrust were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They built my website from the beginning to the current use. to my great satisfaction.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The week-to-week meetings and the constant progress shown. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fantastic. 

What was your primary form of communication with DEVtrust?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They want to satisfy your needs, and are always here to listen and understand.

Are there any areas for improvement or something DEVtrust could have done differently?

They can try to use more up-to-date front-end packages for the outer design, as there are so many new styles for websites out there.

But the actual functionality is awesome 

BACKGROUND

Please describe your company and your position there.

I am the branch manager for our insurance company that the website was designed for.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire DEVtrust, and what were your goals?

We hired them for the design and implementation of our website and integration with other API's.

SOLUTION

How did you select this vendor and what were the deciding factors?

We narrowed down a few different options and like them the best based on commitment and communication.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They created the website design, they implemented the changes to create a new beautiful website.

How many people from the vendor's team worked with you, and what were their positions?

There were 2 team members, 1 QA and 1 Project Manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Yes, they were very great with communication and making immediate adjustments or changes that were necessary to the completion of the project.

Describe their project management style, including communication tools and timeliness.

The main method of communication was skype calls and emails, both of which were very efficient and productive.

What did you find most impressive or unique about this company?

They did everything we asked in an efficient manner and were very knowledgeable about what they were doing

Are there any areas for improvement or something they could have done differently?

no, they were great.