DevsTree IT Services Pvt. Ltd.

BACKGROUND

Please describe your company and position.

I am the Director of Wininfy UK Ltd

Describe what your company does in a single sentence.

Wininfy UK Ltd is a web design and development company based in the United Kingdom, specialising in building affordable websites for businesses. We also specialize in a comprehensive range of technical and digital services, including cloud consulting, DevOps, and strategic digital marketing solutions to drive your business forward.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Devstree IT Services Pvt. Ltd. to accomplish?

• Web Design
• Web Development

SOLUTION

How did you find Devstree IT Services Pvt. Ltd.?

Online Search

Why did you select Devstree IT Services Pvt. Ltd. over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Devstree IT Services Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Devstree IT Services Pvt. Ltd. to handle the web design and development of our company website, and our experience has been exceptionally positive. Devstree delivered on all fronts with a high level of professionalism, technical expertise, and attention to detail. Their team was highly communicative, solution-oriented, and proactive throughout the project lifecycle. They understood our requirements quickly and provided thoughtful suggestions to enhance user experience and performance.

Overall, we’re very pleased with the final outcome and would confidently recommend them to any business seeking reliable and creative web development partners.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Devstree IT Services successfully delivered our website on time with improved user engagement and performance. We saw faster load speeds, better mobile responsiveness, and a noticeable drop in bounce rate. Their intuitive design also made backend management much easier, resulting in increased efficiency and positive feedback from both users and stakeholders.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Devstree IT Services demonstrated excellent project management, consistently delivering milestones on time. They were highly responsive, adaptable to our needs, and maintained clear communication throughout the project.

What was your primary form of communication with Devstree IT Services Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their combination of technical expertise and proactive approach enabled them to truly understand our vision and deliver with creativity, precision, and dedication.

Are there any areas for improvement or something Devstree IT Services Pvt. Ltd. could have done differently?

Overall, their responsiveness and quality of work were excellent. :
I am satisfied :) 

BACKGROUND

Please describe your company and position.

I am the CEO of an information technology company

Describe what your company does in a single sentence.

Complete. Charging. Convenience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Devstree IT Services Pvt. Ltd. to accomplish?

• Build An Application For App Store
• Build An Application For Google Play Store

SOLUTION

How did you find Devstree IT Services Pvt. Ltd.?

Referral

Why did you select Devstree IT Services Pvt. Ltd. over others?

• Great culture fit
• Good value for cost

How many teammates from Devstree IT Services Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Mastercharge application is a user-friendly mobile app that facilitates the convenient and hassle-free rental and payment process for power banks at charging stations. It streamlines the entire experience, ensuring that users can easily access portable power whenever they need it. Upon launching the Mastercharge app, users are greeted with a clean and intuitive interface. The app requires users to create an account or sign in if they already have one. This account serves as a centralized platform to manage rental history, payment details, and preferences. 

To rent a power bank, users can search for nearby charging stations through the app's integrated GPS functionality or manually input their desired location. The app displays a list of available charging stations on a map, along with relevant information such as distance, ratings, and charging station types. When users find a suitable charging station, they can approach the designated power bank rack. Each power bank within the rack is equipped with a unique QR code label. To initiate the rental process, users simply open the Mastercharge app and navigate to the rental section. 

From there, they can scan the QR code on the power bank they wish to rent using their smartphone's camera. Once the QR code is scanned, the app establishes a secure connection with the charging station and retrieves pertinent information about the power bank, such as its battery capacity and rental rate. Users can review this information and confirm their selection within the app. At this point, the app prompts users to authorize payment for the power bank rental. Mastercharge offers multiple payment options, including credit cards, mobile wallets, or even linked bank accounts. 

Users can securely store their payment details within the app for future transactions. After successful payment authorization, the power bank's locker within the charging station automatically unlocks, allowing users to retrieve the rented power bank. The app updates in real-time, displaying the remaining rental duration and the power bank's current battery level. This information enables users to manage their usage effectively and plan for recharging, if required. Once users have finished using the power bank, they can return it to any available locker within the charging station. After safely storing the power bank, they can finalize the rental in the app, which automatically stops the rental clock and completes the payment transaction. 

The Mastercharge app also provides additional features to enhance the user experience. These may include real-time notifications about power bank availability, personalized recommendations for nearby charging stations based on user preferences, and a rating system to evaluate the charging station's service quality. The Mastercharge application offers a seamless and efficient solution for renting power banks at charging stations. By leveraging QR code scanning technology, it simplifies the payment process, enables power bank selection, and provides users with essential information throughout the rental period.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The communication was always very good. A positive that helped us overcome all challenges and successfully published our application in the both App and Google Play Store.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very professional, a few teething problems as you would always expect with development. Profesional and fast to respond to bugs and arranging updates when needed. :)

What was your primary form of communication with Devstree IT Services Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The management structure and speed of communication.

Are there any areas for improvement or something Devstree IT Services Pvt. Ltd. could have done differently?

No. We were very happy with their team, and I will certainly use their services again in the future. Thank you!

BACKGROUND

Please describe your company and position.

I am the Founder of a gaming company

Describe what your company does in a single sentence.

Game development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Devstree IT Services Pvt. Ltd. to accomplish?

• Integrate multiplayer function
• Optimisation of scenes

SOLUTION

How did you find Devstree IT Services Pvt. Ltd.?

Online Search

Why did you select Devstree IT Services Pvt. Ltd. over others?

• Close to my geographic location
• Pricing fit our budget

How many teammates from Devstree IT Services Pvt. Ltd. were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Integration of multiplayerand scene optimisation on Unity

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Performances improvement 
• Functionalities working as specs

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Devstree's team managed to deliver despite technical surprises they didn't anticipate at the earliest stage of the project with very good professionalism and hard work. Only a tendency to send in test project files not checked before presented obvious part requiring corrective actions. As a result, it was a lot of back and forth to finish the sprints to close defects, yet once again they did it with high accountability and customer centric approach to get us satisfied.

What was your primary form of communication with Devstree IT Services Pvt. Ltd.?

Email or Messaging App

What did you find most impressive or unique about this company?

They had good vibes, good spirit, and a desire to grow development opportunities, which show a long-term vision with their clients.

Are there any areas for improvement or something Devstree IT Services Pvt. Ltd. could have done differently?

Mentioned previously, on the tests part where some obvious issues could have been spotted before sending for test.

BACKGROUND

Please describe your company and your position there.

Mobile App designed to alow small families and large groups to comunnicate in real time while onboard a cruise ship.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Devstree IT Services Pvt. Ltd., and what were your goals?

Mobile App Development of an app that was supposed to be viable but it was not. They created a fantastic app in record time because I gave them a hard deadline. Also went through the process of uploading both Android and IOS versions, both are approved and live. They even added on another functionality to improve marketability to the cruise industry, without delay.. I intend to keep them on to update my app as it evolves.

SOLUTION

How did you select this vendor and what were the deciding factors?

On upwork. I decided to choose them because of their optimism to get this done efficiently and as soon as they possibly could. Although this project was complex because the only usable part of what gave them was usable and they basically had to start from scratch. Other app developers declined my ask or deemed it impossible to happen with my time frame restrictions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of the work unfortunately was massive, the previous developer app was trash. There is not anything I can describe how massive this project was. Most importantly, they delivered my project and more.

How many resources from the vendor's team worked with you, and what were their positions?

1 day and night, he available himself to me throughout the time frame whenever I needed him.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

My app was completed in record time, he worked on it continuously and we met virtually when I deemed it necessary. Most didn't want to work on something that someone else started but they did not give me a hard time. I honestly was not the easiest person to work with because my overall deadline from the previous developer was not adhered to. They were extremely patient with me, no issues with language barriers.

Describe their project management style, including communication tools and timeliness.

Because this app was under very strigengen time frames, we most communicated via email and Whatsapp. I had no issues with management, anything I didn't understand was promptly addressed. Time

What did you find most impressive or unique about this company?

I was impressed with their timeliness, open communication, and patience.

Are there any areas for improvement or something they could have done differently?

I can't think of any.

BACKGROUND

Introduce your business and what you do there.

I am the managing director of a holding company. We have several platforms where we handle fraud detection and manage software patents.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Devstree IT Services Pvt. Ltd.?

We were looking for assistance with our AR/VR facial recognition application. We needed help updating the coding and solving some other issues. We had worked with two different development partners before engaging Devstree IT and faced complications, so we were looking for a new vendor. 

The app is highly complex from a coding standpoint because it features new technology. The technology has been tested before and has worked, but few people have the skill set to handle it effectively. We needed Devstree IT to upgrade the app, make the resolution work, adjust filters, and have it properly track faces. We wanted them to upgrade and adapt our code based on our existing product.

SOLUTION

What was the scope of their involvement?

They were hired to ensure the APIs between Flutter and Unity worked properly, which required MediaPipe, OpenCV, and Unity skillsets. Our mobile app tracking was not in high resolution. We needed them to improve tracking on our mobile app and make it perform as well as it does in Windows.

They suggested we upgrade the OpenCV and Unity software on the mobile app to improve tracking. They started to update the code, and they reviewed the APIs.

What is the team composition?

We worked with three people: a developer, the owner, and another team member.

How did you come to work with Devstree IT Services Pvt. Ltd.?

We found Devstree IT online. They reached out with an invoice before doing any work, and we rejected it. Then, we worked together and agreed that they would work for us by the hour to minimize the risk. 

How much have you invested with them?

We invested roughly $500 in the engagement.

What is the status of this engagement?

We began working with Devstree IT in June 2022 and cut ties with them in July 2022.

RESULTS & FEEDBACK

How did your relationship with the vendor evolve?

First, they said upgrading OpenCV would take two weeks, but they constantly asked for extensions and strung us along because we were paying them hourly.

We asked them to upgrade the code, and they started to, but they were very slow. We asked them for a quicker turnaround time because they were milking the engagement, but they took eight days to review the APIs, which should only take 1–2 days. The code still had errors after they revised it. We couldn’t trust them as development partners. 

How did Devstree IT Services Pvt. Ltd. address the challenges that arose?

I kept asking for timelines and how long certain tasks would take, and they would respond by saying what they were going to do, not how long it would take. They didn’t address my questions or give me timelines. They would just work and continue to charge me, which wasn’t helpful because we had a certain budget. They said they could do the work, and then didn’t do it.

How was project management handled?

They handled the project horribly. Working with them has been a big mistake. We’ve wasted our time and our project is delayed by two weeks.

They used a time tracking system to communicate progress, and I could see that they were doing tasks slowly. Their online advertisement says it takes them 30 minutes to complete work that took two weeks. 

They had the code in their hands, and they should have been able to tell us how much time they needed and how much it would cost. They didn’t give us an accurate estimate.   

We typically communicated via Skype. They didn’t communicate well, and I had to chase them down to get status updates continuously. Professional developers check in with clients, and Devstree IT didn’t share progress with us. 

Is there anything that the vendor did well or that you would consider a strength?

They have no strengths, in my opinion. I feel cheated.

In what specific areas can they improve?

Devstree IT could improve on everything. They could provide clients with time estimates and be honest about the time it takes to complete the work instead of stringing them along. 

What advice do you have for clients with similar needs to yours?

I would advise others to screenshot the time trackers and diligently check them. Ask the Devstree IT team for separate quotes per requirement and the price of the full scope. Have them define precisely how many hours a task should take.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a gaming company; we create simple games where players can earn virtual coins and convert them into real money. I’m responsible for the development of mobile apps in the company. We have more than 10 apps in the Google Play Store and five in the Apple Store.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Devstree IT Services Pvt. Ltd.?

We hired them to create an iOS application.

SOLUTION

What was the scope of their involvement?

Devstree IT Services developed our iOS app from scratch. We gave them the design because we’d already created the same app for Android. 

What is the team composition?

I had direct contact with the project manager on their team, who was responsible for deadlines and deliveries. Around five people from Devstree IT Services worked on the project. 

How did you come to work with Devstree IT Services Pvt. Ltd.?

We had an open position on Upwork to which they applied. I reviewed some of their previous projects and had a call with them. Since the interview was awesome, we decided to take them on. 

How much have you invested with them?

We paid them about $10,000.

What is the status of this engagement?

We worked together from around November 2021–April 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Devstree IT Services developed the app perfectly, and it’s already in the Apple Store. Since it’s new, we don’t have any metrics yet. However, I’m satisfied with the project overall. I would definitely work with Devstree IT Services again, including for Android projects.

How did Devstree IT Services Pvt. Ltd. perform from a project management standpoint?

They were great at project management. We had perfect communication using Skype messaging; they were available all the time even though we were in different time zones. We added our designers to the group chat so the Devstree IT Services could ask them their questions directly. They had great communication with our backend team as well.

What did you find most impressive about them?

Devstree IT Services knows exactly what they’re doing. I reviewed the code when they gave me the final version of the app, and it was perfectly done from a technical point of view. They understand software techniques and the design aspect of creating an app very well.

Are there any areas they could improve?

I don’t have any suggestions for improvement.

Do you have any advice for potential customers?

Give Devstree IT Services a full explanation of what you want to achieve, and the project will be awesome in the end.

BACKGROUND

Introduce your business and what you do there.

I’m the general manager and tech lead at Buddy Industries. We’re a digital media consulting and fintech company. We’ve created a nifty app with payments, a marketplace, and other apps within the more extensive app for multiple communities. From a digital marketing side, we also do custom development for games, websites, and applications.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Devstree IT Services Pvt. Ltd.?

We needed help with development.

SOLUTION

What was the scope of their involvement?

We have a few fixed-term development contracts with Devstree IT Services for resources to work full-time, and all our other projects are project-based. Currently, they have their own development teams working on a gambling website and multiple other Android applications.

The gambling game is built on Unity; it’s a Bergmann roulette game. Customers can register, log in, and play it based on their tokens. Once their tokens are depleted, they can load new ones through a payment gateway. Also, if they want tokens, they can bid through a referral system to invite more people to play and earn some additional tokens.

On the other hand, we have a lot of APIs, backend, and Android development work. One of the projects is an Android TV application, which runs on any smart TV and allows to display content, video, images, and real-time notifications on the Android device. Another project is done with React Native. Although it’s pretty simple, it’s a massive project. Devstree IT Services integrates existing APIs and works with us in product planning, additional scope, and bug fixes. There are many modules and components within it, and most of them are based on Node.js.

What is the team composition?

We work with 4–5 developers. James (Business Development Manager) is our primary contact.

How did you come to work with Devstree IT Services Pvt. Ltd.?

One of my colleagues found them. They reached out to him, and then he gave them and other companies a call to get some information on their services. The biggest thing that stood out was their attitude towards problem-solving. All the other companies made up excuses, but with Devstree IT Services, it wasn’t a problem. They were always trying to help us solve the problem instead of complaining that it couldn't be fixed.

We gave them a short trial with a small project and then another project. The consultants allowed us to draw them over the limit for a week, and we haven’t been happier since then. Also, one of the reasons we decided to go with them was the way James communicated with us. The second reason was the big pool of resources that they had available.

How much have you invested with them?

At the end of this month, it’ll be around $12,000.

What is the status of this engagement?

We began working together in April 2021. At the moment, we don’t have a fixed end date. Currently, we have full-time resources allocated to us under monthly contracts, and we have to cancel them with a one-month notice. On other projects, there’s maintenance and updates. Additionally, we’re working on new projects, which we consult with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They test everything before they hand it over to us, and then we do severe testing with our internal team. Based on the requirements and scope we’d set up, we make sure that everything functions as it was listed. Also, we do other tests in terms of scalability and try to find issues that could alter the requirements.

How did Devstree IT Services Pvt. Ltd. perform from a project management standpoint?

Project management is excellent; James takes care of everything. They generally keep to their timelines, but extensions and additional requirements are part of the software development life cycle. Nonetheless, Devstree IT Services is always upfront with us if something will cause the timeline to change. They communicate it to us in advance.

We have our own project management tool, but we don’t share it with them. To communicate, we mainly use Google Sheets. We have a project template where we share non-verbal feedback. Also, we chat via Skype the entire day with the developers. With James, we also have a lot of Skype calls, which we appreciate because sometimes it’s good to have a verbal conversation.

What did you find most impressive about them?

Their communication and attitude are their two main outstanding qualities.

Are there any areas they could improve?

They can improve on documentation, but we haven’t had any major issues with them. 

Do you have any advice for potential customers?

Have open communication with the team. If you don’t communicate your requirements practically and feasibly, they can’t understand what you need. Also, you need to follow up and continuously chat with them.

BACKGROUND

Please describe your company and your position there.

I manage a small U.S. based software development company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Devstree IT Services Pvt. Ltd., and what were your goals?

Needed a basic mobile app to represent our company and services.

SOLUTION

How did you select Devstree IT Services Pvt Ltd. and what were the deciding factors?

Found Devstree online for a different project and they were very knowledgeable in the area of work (mobile app development) that I needed. And the price was very reasonable.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Android and iOS mobile app development.

How many resources from the Devstree IT Services Pvt. Lyd.  team worked with you, and what were their positions?

I have worked with about 5 team members, who were developers. There was always a direct communication throughout the development process.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Their team is always willing to work with you to finish the project and exceed expectations.

Describe their project management style, including communication tools and timeliness.

Absolutely easy to communicate. Very quick to respond.

What did you find most impressive or unique about this company?

They really do great work and are experts at mobile app development. You can depend on them to get your job done efficiently with no problems.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Introduce your business and what you do there.

I’m a shareholder and director of a software development company that creates an exam processing automation tool. 
 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Devstree IT Services Pvt. Ltd.?

We needed to develop iOS and Android versions of our tool, which is currently a client-based platform. 
 

SOLUTION

What was the scope of their involvement?

They helped us create an online version of the tool, as well as mobile apps for both iOS and Android. For the online version, they were working from our existing tool, which they integrated with an API. However, their team built the mobile apps from scratch, since there was no existing mobile tool. 

What is the team composition?

Personally, I worked with at least seven members of their team. One person was testing the products, two were working on iOS, two others developed the Android app, and three more were working on the web platform. 

How did you come to work with Devstree IT Services Pvt. Ltd.?

Initially, we just hired them to develop the Android version of our tool. However, we saw how on top of the project they were, which made us confident in giving them more work. We requested that they work on the iOS app for the same reason we brought them on for our Android work, and we moved them over to develop the web app after that. 

How much have you invested with them?

We’ve invested over $10,000 AUD (approximately $7,000 USD) with them so far.

What is the status of this engagement?

We started working together in March 2021, and the project is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We are still in the development process, but the initial prototype that they have shown us is very, very good. 

How did Devstree IT Services Pvt. Ltd. perform from a project management standpoint?

They are pretty good when it comes to project management. They use GitHub or some similar tool to manage projects. We communicate with them primarily through phone calls and emails. 

What did you find most impressive about them?

They are really good at making you feel comfortable and understanding your needs. They take the time to comprehend any issues, and they are very friendly throughout. 

Are there any areas they could improve?

It’s a bit difficult to ask for improvements during the development process, because there are so many factors that influence whether or not the product works. However, from the initial experience point of view, they are doing a pretty good job. 

Do you have any advice for potential customers?

They are friendly, keen to understand your needs, and are good at setting deadlines. We’ve really found them to be well-suited for our project.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of Freddie Music Gigs. Freddie is a music gig arrangement app that matches musicians and venues with a dating app algorithm and helps them schedule music gigs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Devstree IT Services Pvt. Ltd., and what were your goals?

I wanted to develop a music gig arranging app with built in algorithm and contract creation.

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched online for mobile app developers and I found Devstree IT services. They were quick and competent so I decided to hire them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope of work was to deliver a fully functioning app from the prototype screens provided. The app contained 4 main pages and one profile page.

How many resources from the vendor's team worked with you, and what were their positions?

A project manager was assigned, a software specialist, developers for iOS and Android and a QA.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app has just launched so cannot provide sensible data yet.

Describe their project management style, including communication tools and timeliness.

The project manager was always available and easy to communicate with.

What did you find most impressive or unique about this company?

The delivery speed and how open they were to new changes and adjustments were impressive.

Are there any areas for improvement or something they could have done differently?

Time estimation. The estimated dates were not extremely correct. I could not meet the deadline I set for the launch. But this is also due to a few added features that were not mentioned in the initial statement of work.