Devix Digital

BACKGROUND

Introduce your business and what you do there.

I'm the co-founder and CEO of an organization that specializes in financial systems.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Presto?

We wanted a website and a platform with a range of financial metrics and graphics, so Presto handled the full design and website development.

SOLUTION

What was the scope of their involvement?

We divided the development into different stages. The first stage was a conceptual construction of what the website would look like. We went back and forth with different concepts. Presto’s team was very responsive and available around the clock to answer our questions during that period. The second stage was the design of these concepts. We received 5-10 different design variants over two months. That took quite an extensive amount of time.

We modified the concept several times, and they were very cooperative. Finally, the third stage has been piecing what we felt would be necessary on the website. We have chosen elements from a range of design variants to combine together. Currently, they're completing this stage.

They're using a range of design tools internally. We received an InVision prototype to see the interactive pages and the range of different designs. However, the tools they are using to develop the site have been Python and Django for our unique and custom financial metrics. They’ve also used ReactJS, Plotly, HTML, and others for different areas of development.

What is the team composition?

I work closely with a project manager. We coordinate, and then she speaks to the engineers, the designers, and the creative artists.

How did you come to work with Presto?

We went through several rounds of proposals on Upwork. Our team reviewed the applicants' history concerning financial metrics, dashboards, sophisticated economic websites. We picked Presto predominantly because they have a full suite of employees from graphic designers to backend and frontend programmers. They also have project management, which for us was critical as we don't necessarily want to have conversations with the engineers and designers directly. 

We've had some experience in the past that can cause confusion, particularly if language is an issue. That’s why we wanted a project manager fluent in English that could manage all the employees for this project.

How much have you invested with them?

So far, we have invested about $50,000.

What is the status of this engagement?

We started the project in May 2020, and it's still ongoing. Presto is finalizing the product.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Originally, our project was meant to be quite a small budget project. However, after we saw what Presto’s capacity was to embody the concept and deliver designs, we decided to extend the project. Every time they delivered, we were impressed by their quality, that we extended the project even further.

We keep adding and introducing new features that we want, and Presto keeps delivering beyond what we expect. From a design point of view, they're exceptional. I have never seen work like that, and I worked on several platforms in the past. 

I think that's one of the biggest takeaways; the fact that they have the graphic designer and several creators that can truly produce customized materials.

When it comes to the graphics of the charts and the metrics of all the financial data, we were very impressed with how they developed it. Everything is resembling the designs, as well as being completely functional to all of our needs. We've had many deliverables over the past year.

How did Presto perform from a project management standpoint?

The engineers from Presto coordinate with a couple of our employees through Slack because they connect the frontend of the site with a lot of the data that we have in-house. Internally, they are using JIRA to track hours and give us reports on who has done what, how long it's taken, and how much it costs.

What did you find most impressive about them?

The overall package was most impressive for us. Presto can deliver both front- and backend development and art. In the past, when we worked with companies, they either specialize in frontend and then outsource the design or graphics to someone else or their developers.

Presto gives their customers the full suite of services, and that's what distinguishes them the most. Clients can simply go with a raw concept, which is what we did, and they can create everything, even though they have no foundation.

Are there any areas they could improve?

The price of their services is more expensive than other providers, and I wouldn't say that they can improve on that because they're providing a higher level of service than others. But that's one thing that can always be improved from the customer's point of view, getting something cheaper. If customers are unclear about what they want when speaking to a project manager, they’ll add their own interpretation, and there might be cycles of correction. 

Any advice for potential customers?

My advice would be to know exactly what you want. They are an expensive agency, so you should take the time and diligence to know exactly what you want them to do. Once you provide them direction, they’re exceptional.

BACKGROUND

Please describe your company and your position there.

I am one of the founders of a wine tasting game startup. I oversee software development and in extension, brand identity and design activities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Presto?

As a startup we didn't have the time or competencies internally, so we needed help to create a clear visual identity that fit our branding story.

What were your goals for this project?

Having built the prototype of our product, we knew we needed a hand with the visuals. We are good at synthesizing design from a good template, so that's what we needed. A clear brand and design guide with concrete examples that would allow us to continue building our products with a consistent and professional look and feel.

SOLUTION

How did you select Presto?

I combed through a lot of freelance websites and ended up on one that allowed me to define the job once and have multiple companies and freelancers give a bid on a pretty strict startup budget. We received a wide range of proposals that we filtered through, but Presto stood out with exactly the type of results I was hoping for, but I thought was out of range with our budget. After looking and their portfolios and talking to Lana from Presto, my team and I decided to give Presto the task.

Describe the scope of their work in detail.

We tried to be very well prepared with a branding brief, our story, screenshots of our product, mood boards and so on. Presto had a briefing questionnaire with a lot of good questions to help them assess our needs. Luckily the questions were very well in line with my prepared material, so the process was nice and quick. The first milestone was a brand identity with logo. Presto delivered within a week some great suggestions, one of the logo concepts clearly looked like it had received the most love. After only two minor iterations on that concept, we had the perfect logo with the perfect balance of simplicity and story telling. I was very impressed. Next milestone was a web landing page design. In this process we got to see the visual identity in concrete implementation which prompted us to take a small step back and adjust some of the foundational colors. The Presto did the perfect amount of hand-holding and helped with an even better solution.

What was the team composition?

All correspondence was between myself and Lana who's a project manager at Presto. I feel we had good, timely and clear communication, even though design easily becomes a subjective matter.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Everyone in our team loves the end result, and every friend and family member we show our new logo, get to experience the same delightful a-ha moment that we experienced ourselves when we were presented to the concept for the first time. It never gets old.

How effective was the workflow between your team and theirs?

Our initial meeting was through a video conferencing service and after that, all communication went successfully and asynchronously through a messages. Whenever clarification was needed, Lana asked for it, and that's a very healthy sign of collaboration.

What did you find most impressive about this company?

I'm honestly impressed by the value for money we got with the Presto team. I would only expect this type of results be possible much bigger budgets.

Are there any areas for improvement?

There's always room for improvements - definitely on our side too. On the logo concept, it was clear which one was their own favourite and some of the others were not going to work. I very much respect that they might have had a brain storming session and those were the results, but it left me feeling that I didn't really have much of a choice. Luckily the one choice was excellent!

BACKGROUND

Please describe your company and your position there.

I am the Director and Lead Project manager for all specialised projects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Presto?

We hired Presto to deliver a high quality design for one of our customers who are developing an ecommerce subscription service.

What were your goals for this project?

We wanted to deliver a user friendly and attractive solution that matched both the brand and marketing goals for the business.

SOLUTION

How did you select Presto?

After reviewing several designers we landed on Presto after seeing their impressive portfolio.

Describe the project in detail.

We submitted detailed wireframes to Presto and discussed the details with them. After agreeing on certain aspects of the design project with Presto we proceeded with a number of preliminary design concepts which we were very happy with and then proceeded to the next phases of the project.

What was the team composition?

We worked with their project team who managed their designers as required.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The design was very well accepted by the team and customer and was easy to implement by developers. The product is yet to launch but everyone so far (stakeholders and extended circles) are very impressed with the result.

How effective was the workflow between your team and theirs?

Communication was always clear and considered. Timelines were met and when more time was needed it was clearly communicated before the deadline approached. Items were sent early for approval to ensure the direction was clear before proceeding too far.

What did you find most impressive about this company?

The quality of the design and understanding of the needs was very impressive. Minimal input was required to be given despite our project not being entirely straightforward.

Are there any areas for improvement?

There were instances some UX considerations may have not been fully thought out but in the timeframe requested this is fully understandable.

BACKGROUND

Please describe your company and your position there.

Co-founder of event services startup

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Presto?

Design brand identity, logo, and style guide

What were your goals for this project?

Design high quality brand identity, logo, and style guide

SOLUTION

How did you select Presto?

We selected Presto through Upwork after reviewing their portfolio of work, reading reviews from other clients, and discussing the project approach with the Presto team

Describe the scope of their work in detail.

We put together a detailed document that captured our vision for our brand. The Presto team took time to understand our vision. Then they came back with 3 high quality concepts for our brand identity and logo.

We did a couple of iterations on the concepts and finalized the logo design and color palette. Next the Presto team developed a comprehensive style guide based on the brand and logo design

What was the team composition?

We worked directly with a project manager who coordinated with a team of designers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The Presto did an outstanding job in designing our brand identity and logo. The designs were highly creative and had a sense of originality and authenticity that uniquely captured our brand vision. We've received several positive remarks about our brand and logo.

How effective was the workflow between your team and theirs?

We had a seamless workflow with the Presto team - they were responsive, good at listening to our feedback, and paid attention to detail. They were timely and responsible. They hit all the milestones on time as promised.

What did you find most impressive about this company?

Strong team, delivered high quality work, true to their word, strong work ethic and professionalism, responsive and timely, and above all original and authentic designs.

Are there any areas for improvement?

It was a pleasure working with the Presto team, and look forward to our continued partnership

BACKGROUND

Please describe your company and your position there.

I am the CEO and founder of a software startup in the health and wellbeing industry. We are launching into the USA, UK, Canada, and Australia.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Presto, and what were your goals?

We hired Presto to custom build the web app, iOS, and Android app for our new health and wellbeing app. Our goal was to have a stylish, easy-to-use, customer-facing application that was secure with customers sensitive information and integrated with the APIs of many other organizations.

SOLUTION

How did you select Presto and what were the deciding factors?

We interviewed several development agencies, across many countries, and decided to proceed with Presto predominantly because we felt they understood the project the best but also because they had done similar work before and we liked their styling.

They also came back to us with a detailed, itemized quote and were happy to answer all our questions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had drawn up some basic user flows and wireframes. Presto took these and developed out the wireframes. Next, they worked on the aesthetic aspects of a single page for approval before building out the rest of the e-commerce and membership database.

Integration of several APIs was also key to the success of our project as was the uploading of a couple of large databases. Our software is built using Laravel.

How many people from the vendor's team worked with you, and what were their positions?

There are 7-8 people with hands-on contact on the project. I have a project manager. Most of my contact is with my project manager but the team also consists of a team-lead, senior designers, a marketing manager, and two social media marketers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have run to time and to budget. We are currently receiving beta tester sig-ups and product validation tests have been positive. The marketing team that is in-house at Presto has developed 8 Facebook ads and detailed email and social media funnels for our launch.

We work in sprints which equate to approximately 2 weeks each.

Describe their project management style, including communication tools and timelines.

The project was managed professionally with regular meetings. Presto was always well prepared for the meetings and happy to answer our questions or research answers and come back to us.

We hold meetings 1-2 times per week and also communicate via messaging on Discord and via email.

What did you find most impressive or unique about this company?

I think their styling and focus on user-friendly interfaces really separate Presto from other companies. Their founder has a strong design background and oversees the projects.

Also, having in-house marketing is a huge advantage for a consumer-facing app. Having the marketers, developers, and designers all on the same team makes for a far superior product delivered.

Are there any areas for improvement or something they could have done differently?

No. Have been very happy.

BACKGROUND

Please describe your company and your position there.

I manage tool development at a startup aimed at creating tools to support the green and healthy building industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Presto?

We developed a feasibility assessment algorithm to help building owners and managers determine whether their project would be able to qualify for a particular building rating/certification, and we hired Presto to design the web version of the tool, including user workflow, overall style guide/fonts/colors, etc.

What were your goals for this project?

Fully functional, professional look and feel.

SOLUTION

How did you select Presto?

We found them through Upwork - based on their profile and the high-value price they offered, we decided to try them out.

Describe the project in detail.

We had already laid out the tool in Excel in a very basic way. We had an outline of the pages/templates we needed and a general direction we wanted to go with colors and general aesthetics.

We provided this high-level direction to Presto in a single meeting and a few follow-up emails, and they took care of the rest - we got 90% of what we wanted on their first shot, and the remaining 10% with very minimal follow up and feedback. We were very happy with the process, including speed, responsiveness, and quality.

What was the team composition?

The Presto team, led by Lana, worked collaboratively with our 3-person leadership team and our lead software developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

A few months after the tool's completions, we successfully sold it to the intended purchaser. One of their main pieces of feedback was on the very professional and sleek look and feel of the tool, which is all down to Presto's excellent work.

How effective was the workflow between your team and theirs?

Very easy and effective, despite different time zones. We communicated mainly through Slack, with just a few Zoom calls as needed. Presto was always careful to make sure they understood the exact requirements so they could give us precisely what we wanted.

What did you find most impressive about this company?

The attention to detail and the creativity we saw from Presto were impressive. Communicating requirements around a nebulous "look and feel" is often a murky and messy process, but Presto heard our requests and provided exactly what we needed to enable the successful marketing and sale of the tool we created with them.

Are there any areas for improvement?

We were thrilled with the quality of work we got from Presto and could not ask for more.

BACKGROUND

Please describe your company and your position there.

I am CEO in the project, that is online media recourse with gambling agenda. We are top-3 in the World in this sphere and have 50+ employees.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Presto?

To make re-design of a dozen of sections in our site. To rebuild logic and to implement modern ideas in terms of design.

What were your goals for this project?

To have fast, modern and involved workflow. To be in touch and get continuing task-improve-result process

SOLUTION

How did you select Presto?

We tried to work with 5 design studios, giving the same task, and only Presto gave the result that we were looking for.

Describe the project in detail.

It were a dozen of old-looking sections in our site. We wrote text tasks with ideas and reference step by step and Presto took 1-2 days for showing the drawts, we gave feedback and after 2-3 iterations we got the great result.

What was the team composition?

The great thing, that we work only with one project manager, who organizes everything. She understands what we need and doesn't invilve us to the procees of work that we are not interested.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We got the whole list for redesign much faster than we planned and now we just don't have enough resource to "digest" their speed. Our tech command just can't implement Presto's design so fast. We have 11 years experience of working with design studios and it's the first time when design is faster than our tech speed.

How effective was the workflow between your team and theirs?

Our tech command absolutely enjoyed of the files and materials that we get from Presto, so it's 100% effectiveness. The communication between our managers and Presto's project manager is also completely well.

What did you find most impressive about this company?

Their speed, involvement, and price were all impressive.

Are there any areas for improvement?

I can't find any problems, so can't suggest any improvements

BACKGROUND

Please describe your company and your position there.

I am a Director of SECMON1. We are a Cyber Security Consulting firm operating across Australia.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Presto?

We initially hired Presto to completely rebrand our website but we were so impressed with the way the work and the quality of their work we also then asked them to completely rebrand our brochureware and all company documents.

What were your goals for this project?

We wanted a website which looked professional and would really catch our clients eyes. It had to be clear and represent us as a company.

SOLUTION

How did you select this vendor?

We interviewed many vendors before settling on Presto. We were impressed with their quick understanding of the project and some of their previous work.

Describe the project and the services they provided in detail.

Presto provide very high quality and creative solutions to web site design and builds as well as graphic design services.

What was the team composition?

The back end designers and web developers are supported by a project manager (In our case Lana - Excellent)

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

All of our clients and other visitors to our page comment that the web site is a real stand out. The update of our web site by Presto has helped us to win substantially more work.

How was project management arranged and how effective was it?

I think this is one of the stand out features about how Presto operate. We only needed to talk to the project manager (Lana - Again Excellent) and she would relate the requirements to the web designers and builders. Lana very quickly understood what we needed and was able to operationalise it with her team to get exceptional results.

What did you find most impressive about this company?

There were two key things I liked about Presto. Firstly, their initial designs were very impressive. We had to change very little about what we first saw. Secondly, nothing was a problem for Presto. They managed our requirements so well.

Are there any areas for improvement?

I wouldn't change anything about Presto. Keep up the great work!!!!!

BACKGROUND

Please describe your company and your position there.

I am a property investor, interested in seeing less graffiti in the streets of Lisbon.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Presto?

I hired Presto to build an online platform that would connect residents with graffiti removers.

What were your goals for this project?

- Create a functioning platform. - Make it easy for Residents and graffiti removers alike to use the service.

SOLUTION

How did you select this vendor?

I found Presto via Upworker, where they quoted on my job.

Describe the project and the services they provided in detail.

They designed and built a web platform allowing users to select a user type, create an account, and log their details and requests on the platform.

What was the team composition?

Lana - the Project Manager and a programmer in the background.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They effectively built the platform, and have helped me deal with issues that have popped up from time to time.

How was project management arranged and how effective was it?

Dealing with Lana has been excellent. It seems she works 24/7 and she is always quick to find a solution to a problem.

What did you find most impressive about this company?

Lana and the project management

Are there any areas for improvement?

Not in my view.

BACKGROUND

Please describe your company and your position there.

Cosmetics company for men.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Presto?

Full design of website - desktop, mobile and table. Took care of UI, images, branding, layout etc.

What were your goals for this project?

To create an amazing looking direct to consumer website that converts.

SOLUTION

How did you select this vendor?

Found them on an online marketplace.

Describe the project in detail.

Full website design.

What was the team composition?

Account manager, senior designer and designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Presto did a great job putting together our vision. Design is accurate, clean and classy. They thought about every placement and created a unique and extremely attractive design.

How effective was the workflow between your team and theirs?

Very effective, mostly via email and skype.

What did you find most impressive about this company?

Professionalism and design.

Are there any areas for improvement?

We are always in a rush, but in the end they did meet their alloted timeline.