Dev Technosys

BACKGROUND

Please describe your company and your position there.

I´m the leader in charge of Foodsetsgo, an App for food delivery service. We provide solutions for all kinds of food deliveries in local. We’re like a lot of food delivery platforms out there, but we have more of a B2B slant.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dev Technosys?

We partnered with Dev Technosys to develop our food delivery application for customer, restaurant, and delivery partners.

What were your goals for this project?

We wanted to develop an mobile application. We set the goal to cover all the country as soon as possible. We want simple but functional application as we believe in less is more.

SOLUTION

How did you select Dev Technosys?

We researched companies on Google and other platforms, looking to connect with few of firms who had experienced to develop delivery application. That's how we connected with Dev Technosys.

Describe the project in detail.

At the Start of the project, I sent Dev Technosys's Team generic descriptions of what I wanted and they helped us come up with amazing wireframes and other details like business proposal, SRS, Test Cases etc. Initially, it started out as an MVP. After that, they’ve helped us build out the frontend for iOS and Android.

What was the team composition?

They assigned a project lead, a developer, and a tester.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We almost deployed the apps and doing final QA, and soon we will live the app. We’ve had some testing sessions where all of the feedback was overwhelmingly positive. Everything works the way it was designed to and how they promised it would.

How effective was the workflow between your team and theirs?

Great! It was quite effective. We had communication gaps, but they corrected them so I have only positive comments. All of my expectations are fulfilled.

What did you find most impressive about this company?

The most impressive aspect of Dev Technosys is their ability to develop any request that we had. They handled the project quite professionally. They understood the project and its needs. Overall, working with them was excellent. Dev Technosys handled the project quite professionally.

Are there any areas for improvement?

I don’t think so but only area that might need to improvement is providing more detail at initially. Other then that, they provided great services and project management.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Zoom Escrow.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dev Technosys?

Our company and website are new, and we’re trying to create an escrow process for customers. We had everything on paper, but we needed someone to execute on it.

SOLUTION

What was the scope of their involvement?

Dev Tech created a backend solution for us that allows our customers to easily escrow funds and transfer assets whenever they purchase a business. We wanted a system that would seamlessly tie all stakeholders — the buyer, seller, and broker — during each transaction. They created a simple, five-step process that would allow that to happen.

They developed the front-facing portion of the website to be sleek-looking, one-page, and to convey trust and authority. The team worked to make the site fast and visually appealing. They built the site on WordPress.

We also had them work on the admin side. We’re able to update the website in the future if we want to. Dev Tech also worked on debugging and QA. 

What is the team composition?

We were in contact with two people, a senior developer and a project manager. 

How did you come to work with Dev Technosys?

I was referred to them by a friend. We’d interviewed several companies, and we went with Dev Tech because they gave us a free scope of the project that detailed how they would approach it. Compared to other proposals we got, they were more cost-efficient and their team was very personable. 

How much have you invested with them?

The total cost was around $28,000.

What is the status of this engagement?

We started working together in March of this year, and we finished in September.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re still in the soft launch phase, so we’ve only had a few customers so far, but we’re pleased with their work. They always communicated within 24 hours on any type of challenges we were facing.

How did Dev Technosys perform from a project management standpoint?

Dev Tech met deadlines consistently. 

What did you find most impressive about them?

They were able to take our vision and create a solution. We knew what we wanted, but it was difficult to conceptualize how it would look. They were great at asking follow-up questions to understand what we wanted. Dev Tech took interest in what we were trying to achieve and executed.

Are there any areas they could improve?

No, I don’t think there’s anything they can improve on.

Do you have any advice for potential customers?

Come with a vision and an idea of what you want to achieve. Step back and let the developers from Dev Tech create your vision for you.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director for Standout — an online marketing company. We also provide a language learning application

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dev Technosys?

We needed help with web and mobile application development.

SOLUTION

What was the scope of their involvement?

We had an idea for the application’s look and user stories. We worked with a designer who designed the platform and then went to Dev Technosys with our materials.

Dev Technosys created our language learning application that a language learning methodology supports. Their team wrote a software requirements specification document and built a web application. They also built a mobile app for iOS and Android following a hybrid app.

What is the team composition?

Our project manager is our point of contact. He communicates with their specialists, and a developer works on the project too.

How did you come to work with Dev Technosys?

We compared a couple of different companies. We compared companies’ suggested approaches and prices. Dev Technosys did well with the pre-sale and clearly advised us on what we needed. Their team understood our needs and provided a detailed plan for how to meet them.

Clutch was one of the reasons that we went with them. It was a good starting point.

How much have you invested in them?

We’ve spent around $40,000 on their services.

What is the status of this engagement?

We started in October 2019, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m happy with the quality of Dev Technosys’ work. They do a great job.

We had detailed software specifications. However, we made a lot of changes to the document because we had additional ideas. Dev Technosys took care of them.

How did Dev Technosys perform from a project management standpoint?

We communicate via phone calls and Skype calls, and communication’s great. We haven’t met every deadline. Sometimes it’s their fault, and sometimes it’s our fault. In general, I’m very happy with their project management.

What did you find most impressive about them?

Numerous new ideas came up during the process. Dev Technosys didn’t consider them change requests. Their team was generous when it came to changes.

Are there any areas they could improve?

They’re doing a great job, so I don’t have anything to say about how they could do better.

Do you have any advice for potential customers?

Communicate clearly and have regular calls with Dev Technosys. It’s a good idea to work with them.

BACKGROUND

Introduce your business and what you do there.

Our company is called Patent Services USA. We help investors in developing their ideas, protecting them, and marketing them. I am the head of our new app development department. This new department also protects app inventors and we also provide help in developing and marketing their apps.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dev Technosys?

We needed expertise in our new mobile app development department. We have been receiving app inventions nowadays, and to help our attorneys map the features, we needed a developer with that specialty, as required by the USPTO.  

We needed someone to go through the details and the features of the app so we could finalize and approve it. We needed both iOS and Android developers.

SOLUTION

What was the scope of their involvement?

They would present a document with all the features, how many users, the goal, flow, and navigation of the app. Once approved, they present their timeline for the development and launch, along with their pricing. We add the patent to the package according to the legal opinion of the attorney and define what patent the app can get.

The investor gets a full package and they choose from either developing the app alone or pairing it with either a utility or design patent. Then, after they sign all the documents, we start developing the app.

This begins with creating the screen designs and then the navigation and flow of the screens. Then Dev Technosys will start adding the wireframe and the functionality of the app.

The last phase is when the investor creates their accounts from Google and Apple as developers so they can launch their apps in the app and play store.

What is the team composition?

We have a full team. We started with a sales representative, and afterward, we signed the contract to start developing the app. We had a project manager who managed the designers and the technical team. Our main communication points are the sales rep and the project manager.

How did you come to work with Dev Technosys?

We interviewed a few developers and we started by assigning different projects to different developers. It happened that we felt comfortable with their team most. They were responsive and were good communicators. We were pleased with the way they presented their work.

How much have you invested with them?

We started around January 2019 and we’re still working with them right now.

What is the status of this engagement?

Every project is different, and it costs between $35,000–$50,000 per project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The apps that they have completed so far have been good. The clients are satisfied with the outcome. They are very responsive. If there is anything that the client would like to change or fix, they are very responsive and they have very great customer service. They fix it to the liking of the customer, which has been great.

How did Dev Technosys perform from a project management standpoint?

Their workflow and communication have been good. They work at night and even work on weekends. They also proactively follow-up with us.

What did you find most impressive about them?

Mainly, the quality of their work and responsiveness are most impressive. We had a hard time with other developers that took a long time to respond and deliver their work. But with their team, it has been very easy. It’s really peace of mind knowing that whatever we assign to them, we will get it back in a timely manner and it will be good quality, as well.

Are there any areas they could improve?

There’s nothing to really improve — everything has been awesome so far.

Do you have any advice for potential customers?

Don’t throw it all on the client, we do like to work as a team. We work it out with them, especially with the number of clients and applications we face. We try to pose a lot of questions to help us with the technical part mostly and then they can provide solutions for the clients.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of The Play 11, a fantasy sports platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dev Technosys?

We hired Dev Technosys because we needed help with website and app development.

SOLUTION

What was the scope of their involvement?

Dev Technosys is handling the complete project for us. Their services include UX/UI design, development, and the deployment of the Android and web app. The platform allows users to create teams and play fantasy cricket games.

What is the team composition?

I’ve worked with 5–7 people from Dev Technosys, who are mostly developers plus a project manager.

How did you come to work with Dev Technosys?

We found them on an online platform. I also looked at Clutch reviews and shortlisted a number of companies, but Dev Technosys had the best technical expertise and pricing. 

How much have you invested with them?

The cost so far is between $12,000–$15,000. 

What is the status of this engagement?

We began working with Dev Technosys in February 2020 and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Dev Technosys has proven to be extremely helpful. Their team has taken my ideas and found a way to bring them to life. They’ve also provided a lot of valuable feedback.

How did Dev Technosys perform from a project management standpoint?

They spent time discussing requirements with me, and they’re committed to the timeframe. They also bring creative ideas, which we value. 

What did you find most impressive about them?

They’re honest and they have competitive pricing. 

Are there any areas they could improve?

I can’t think of anything to improve. 

Do you have any advice for future clients of theirs?

I’d recommend going ahead and working with Dev Technosys. They’re really good, and, more importantly, they stick to their word.

BACKGROUND

Introduce your business and what you do there.

Respondent 1: I’m the CEO of an online counseling organization.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dev Technosys?

R1: Our initial thought was to build an application, but we decided to build a website first and work it out from there. Dev Technosys gave us two proposals—for an app and a website—but we decided to go with the website.

Respondent 2: Once the site was done, we would build an app using the same programming language or database.

SOLUTION

What was the scope of their involvement?

R1: The website was supposed to be developed in Laravel PHP.

We were on a tight budget, and they gave us a reasonable price for a website with the same functionalities as the application. We decided to build the site first, and build the app after we’d raised more money.

Customers would have counseling sessions through the website, so it required a payment gateway and communication and booking functionalities.

R2: It’s basically a platform for matching counselors and clients, aimed at the Arabic market.

What is the team dynamic?

R1: The first contact with them was the sales agent, who introduced us to the project manager that would serve as the liaison between us and the developers. We didn’t have any contact with the developers.

How did you come to work with Dev Technosys?

R2: We found them through Clutch and went to their website, where they were showcasing similar applications to the one we wanted to make. We thought that this would be an easy task for them.

How much have you invested with them?

R1: We paid $10,000–$15,000, which was more than three-quarters of the total amount.

What is the status of this engagement?

R1: We signed an initial proposal in October 2019, and a detailed proposal in December of that year. We commenced the work in January 2020, and the collaboration ended around June. The work wasn’t finished. We just lost our money without claiming anything from them.

RESULTS & FEEDBACK

Describe the impact this engagement has had on your business.

R2: We paid them the advance after signing, and we started with the UI/UX design. As part of the contract, we needed to use Slack and some management tools, but we didn’t do that. We were just starting off, and it was also a mistake on our part that we didn’t enforce that at the start.

After the UI/UX phase, we started to feel that the design feedback we were giving was difficult for them to understand and implement. I made my own sketches and gave those to them, and there were a lot of back and forths.

We eventually got through the UI/UX part, and we thought that the programming should be more intuitive, given that they already understood the UI/UX. Unfortunately, it was not the case. We had a lot of challenges, including being invoiced for items that were supposed to have been completed but weren’t. We tried to trust them and didn’t want to push back because the project was almost halfway done.

The first beta version was supposed to be done in one month but we pushed them to do it in two weeks, and we agreed to pay whatever was necessary. They version they released wasn’t functional, but we at least managed to show it to our investors. They billed us $1,600 after a few days, and we were a bit surprised by this. I asked them for a breakdown of the cost, and we had a lot of email communication about it. They suddenly turned off the website two days later. Our investors were still deliberating, so we were worried that the funding might go away.

We started looking at our options. The app was more than half done, and the investors were on the brink of approving a $100,000 funding for us, so we paid the $1,600.

R1: It was clearly stated in the contract that we had two weeks to make the payment, after which they’d stop everything. They didn’t even give us two weeks. They just gave us 1–2 days, and they didn’t even tell us that they’d cut the website. They forced us to pay the amount even without the stated waiting period.

They put the website back up after we paid the $1,600.

R2: We contacted the project manager, who told us to speak to the accountant, and that we couldn’t settle this verbally. I asked to speak to the owner, and he told me that I couldn’t. He was really rude.

I went to their website and pretended that I was looking to start a new project, and that I wouldn’t commence the work without speaking to their owner. The salesperson put me in contact with the business owner, and I asked him a bunch of questions, including how they dealt with angry customers. He told me that they try to resolve things, and he told me that they use management tools like Zoho and Jira when I asked. I asked him if there was a minimum project value for using the tools, and he told me that we could even for a $5,000 project. I told him that this was basically a prank after I cleared up all the questions, and that I wanted to speak to him personally about the issue we were facing, namely paying for incomplete milestones. He called the tech person there and spoke to him, and they were very rude and hung up on me.

R1: They didn’t deliver any code to us.

How was project management handled?

R2: We just had the mobile number of the project manager.

They mentioned that they were outsourcing some of the work, even though they initially stated they had 300 developers.

Is there anything that the vendor did well or that you would consider a strength?

R2: The project manager himself was kind to some extent, but he wasn’t very professional, and he wasn’t able to deliver the project. He was humble and tried to solve things but he was overloaded.

Another positive point of this experience is that we’ve outsourced the development to a developer, who’s building everything using Flutter, as a mobile app. He’s doing exceptional work at a 30% lower cost.

In what specific areas can they improve?

R2: At the end of the day, business is based on trust. No matter what’s written in a contract, if we don’t trust the people, we can’t trust that the work will get done. We had a contract in place with Dev Technosys but they didn’t follow it.

They need to not overload their developers. We felt that their people were working on several projects. By changing this, they’ll deliver better-quality projects.

Company Responses

The vendor responded on November 11, 2020.

We're shocked by the feedback. We gave two proposals for the site and app development, and the client agreed to go with the website initially. Then, they requested to do the app as well with the same code, but those languages are different and require different efforts. Regardless, they still wanted to develop it at precisely the same price.

Because of client budget issues and the fact that we created a web app in Laravel PHP, we hit a roadblock. The client promised that he would get funded and pay us more, but it was a mistake for us to concur with that. They received $100,000 at an MVP startup competition and compensated us $1,600 as a bonus. They then asked us to do a mobile app in addition to their contract, but that wasn't possible because the cost was a bonus.

For project management, we gave all-access to their investor and hosted the website/code on the client's server. After, the client came up with new features. We told them that we'd delivered the project according to our SRS, so the new additions would cost more time and money. The client claimed that he would pay once he received more funding from investors. 

We'd like to conclude that the client's comments speak less to our ability to assist and more to their project funding. We ask readers to seek the positive aspects from this and our other reviews to select us.

BACKGROUND

Introduce your business and what you do there.

I own a freelance translation platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dev Technosys?

I needed to develop a website and a mobile app.

SOLUTION

What was the scope of their involvement?

They designed and developed the app and website. They did everything, providing full-stack development.

The app is for iOS and Android.

What is the team composition?

There were several people on the team.

How did you come to work with Dev Technosys?

I searched online, and reached out to a few companies. I liked the apps I saw on their website, and decided to work with them.

How much have you invested with them?

We spent $60,000.

What is the status of this engagement?

We began working together around February 2019, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I have ownership of the codes; they provided them after development. My team and I really liked all the samples they’ve shown us. It looks amazing.

How did Dev Technosys perform from a project management standpoint?

We have weekly meetings online. They are available if we need to call them.

What did you find most impressive about them?

Their design and technique are very good. They do what they promise. I’m so happy with them.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

Be clear about what you want, and let them help you.

BACKGROUND

Introduce your business and what you do there.

I am the founder and managing director of Shopp’n’Ship which is a little e-commerce intermediary. We started in Ghana and we enable users to be able to access goods from the UK and the US. We hope to expand to other places as well, but the key thing is that those countries cannot buy things readily without access to cards and easy ways of paying for goods and services.

The local currency is not exchangeable for goods and services, so I created a process that enables them to use their local currencies to still be able to buy things overseas.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dev Technosys?

When I set up the business a number of years ago, I had someone in the UK build the platform, but it had so many shortcomings and some things were not slick enough. I decided to do a major upgrade of the platform and that is when I got involved with Dev Technosys.

SOLUTION

What was the scope of their involvement?

I engaged them to do an upgrade of my site. They redesigned the whole backend and we put in a whole range of functions. They put in a new pricing model so that we are able to price using a very slick functionality. They created a whole backend for me so that people were able to set up accounts and login to their accounts and manage their profiles.

What is the team composition?

I interacted with four or five people from their team.

How did you come to work with Dev Technosys?

I did an organic search and then read some reviews on them. I think I might have come to Clutch as well. They were pretty switched on from the beginning so I had high confidence they could do what I wanted them to do.

How much have you invested in them?

I spent $31,000. It was a very good value.

What is the status of this engagement?

I worked with them from December 2018, and the project took about a year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They built a range of functionalities which really made the customer experience superior to what we had before. We have been using the platform for over a year now and it is doing pretty well and it is holding up to scale. We have increased our scale quite significantly by about 200% for customer intake.

The web platform is still performing pretty. It is mainly the customers I hear from and they are very happy with it. Right now, they can only log in online and look at the site on a computer so I am looking at creating an app so that we can max out the services.

How did Dev Technosys perform from a project management standpoint?

They were very responsive to the work. We used Slack and Skype a lot and it worked fine.  

I took quite an active role in what they did because some of their team couldn’t speak English properly so in a typical meeting, the key developer, for example, couldn’t understand English too well but he was fantastic. A couple of them came along, and I made sure that I communicated what they needed to do clearly which is key. I think that was one of the key things that made the project successful. I specified the requirements very clearly and when you tell them what you really need them to do, they will excel. It is up to the client as well to specify those requirements clearly.

What did you find most impressive about them?

I was very pleased with how they built the site. I haven’t had a single incident with it since they handed it over, and it has been able to hold up to the scaling up of the business quite well. I am pleased with their work and I would happily to go back to them at some point.

Are there any areas they could improve?

I wish I had a bit more money to try and put an app functionality to it because they could have handled quite well.

Nothing comes to mind about where they could have done things better. I was quite pleased with the work they did.

Do you have any advice for potential customers?

Make sure you are clear on your requirements. At the end of the whole project, the team came back to me and said that it went really well because they really understood what they had to do for me. As long as they have a clear sense of what you want from them, with their skills, they should be able to handle what you give them quite well.

BACKGROUND

Please describe your company and your position there.

Our company is Tutorie, and we provide Online Education services, as well as providing a number of competency test to analyse skills. I am the president of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dev Technosys?

Our business is completely based in education, so we handle online videos. The biggest challenge is that we have very complicated structures for providing learner support, and we wanted to try and cut down on some of the time and monetary costs associated with that.

What were your goals for this project?

To integrate our study materials and lectures to the online tools.

SOLUTION

How did you select this vendor?

We found them on online search at one of listing website.

Describe the project in detail.

We want to develop an education app for learner. Where we can manage video based content, Live Tutorials and Sessions. And after completed the course we want to test students knowledge by few of Testing Knowledge exams.

What was the team composition?

We had one main point of contact who was our project manager. And he managed two separate teams, one for the design and the other for development.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The quality of work that Dev team has provided is outstanding. Their commitment to delivering not only a product that we want but also one that is of high quality has been great. I’m extremely pleased.

How effective was the workflow between your team and theirs?

We communicated through Skype and Zoom regularly. Team kept me updated weekly on progress. I met with several members of their Project Team on Zoom or Skype weekly to see demonstrations, discuss questions, resolve issues, and consider enhancements.

What did you find most impressive about this company?

The fact that they are always ready to go and jump into a new aspect of the project really stood out to me.

Are there any areas for improvement?

I don’t have any complaints about their services at all

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a web solutions provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dev Technosys?

I was looking for an offshore company to help with web and app development.

SOLUTION

What was the scope of their involvement?

They took my idea and created documents that translated it onto paper. They then developed a website, web app, and an iOS and Android app.

What is the team composition?

I work with a project manager, a main developer, a person responsible for Android and iOS apps, and someone responsible for payments. I have direct communication with them.

How did you come to work with Dev Technosys?

I did an online search for India-based companies, and I chose Dev Technosys. They were professional.

How much have you invested with them?

My company has spent $40,000.

What is the status of this engagement?

We started working together in June 2019, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re happy with their work so far.

How did Dev Technosys perform from a project management standpoint?

Project management has been good. I’m able to see what’s going on in my project on a weekly basis. They make me feel comfortable.

What did you find most impressive about them?

They stick to the timeline.

Are there any areas they could improve?

There’s nothing I’d have them change.

Do you have any advice for potential customers?

Share information in time so that you don’t make them late.