DesignLoud, Inc.

BACKGROUND

Please describe your company and position.

I am the Executive Vice President of Infinity Payment Systems

Describe what your company does in a single sentence.

Merchant services and point of sale solutions. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DesignLoud, Inc. to accomplish?

• Inbound leads
• brand awareness
• employee tools

SOLUTION

How did you find DesignLoud, Inc.?

Referral

Why did you select DesignLoud, Inc. over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Our main goal was to create inbound leads. DesignLoud has done that and so much more for us. We are more easily discoverable online and actually have leads calling us when we never have before.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased website traffic by 50%. Increased inbound leads by 200%. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team has tremendous communication skills. Everything was laid out clearly from the beginning and their response time is impeccable.

What was your primary form of communication with DesignLoud, Inc.?

In-Person Meeting

What did you find most impressive or unique about this company?

This is the first time that we have worked with a marketing firm and DesignLoud  has set the bar extremely high.

Are there any areas for improvement or something DesignLoud, Inc. could have done differently?

None