Design Monks LLC

BACKGROUND

Please describe your company and position.

I am the CEO of a wellness marketing agency.

Describe what your company does in a single sentence.

We help wellness businesses grow with our agency services, industry research reports & DIY tools. We’re health and fitness industry specialists. And we’re on a mission to transform how the industry markets itself… We think health and fitness marketing should inspire people, not prey on their insecurities. So we help health and fitness companies to market themselves with integrity (as well as impact). Whether you want to launch new products, attract more clients, or keep existing ones loyal, we’ve got resources to help. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Monks LLC to accomplish?

• We were preparing to expand our brand and needed a stronger visual identity that could connect with our audience. Our existing branding felt inconsistent, and we wanted a more modern and recognizable look across our website, packaging, and digital channels.

SOLUTION

How did you find Design Monks LLC?

Other

Why did you select Design Monks LLC over others?

• Pricing fit our budget
• Great culture fit

How many teammates from Design Monks LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design Monks worked with us on the complete branding process, including brand strategy, visual direction, logo design, color palette, typography, brand guidelines, and supporting digital assets.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new identity gave us a much more consistent presence across our digital and marketing materials. We've received positive feedback from customers and partners, and the updated branding has helped us present the company more confidently as we expand.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They kept the process simple and well organized. We had regular check-ins, clear milestones, and plenty of opportunities to provide feedback before moving to the next stage.

What was your primary form of communication with Design Monks LLC?

Email or Messaging App

What did you find most impressive or unique about this company?

They didn't treat branding as just a logo project. They took the time to understand our audience, positioning, and long-term goals before developing the visual identity.

Are there any areas for improvement or something Design Monks LLC could have done differently?

A few more examples of how the branding would look on physical materials would have been helpful.

BACKGROUND

Please describe your company and position.

I am the founder of Gowling WLG

Describe what your company does in a single sentence.

 a leading Canadian law firm, and Wragge Lawrence Graham & Co (WLG), a leading UK-based international law firm. Gowling WLG clients get access to in-depth knowledge in key global sectors and a suite of legal services. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Monks LLC to accomplish?

Our website looked dated and didn't reflect the quality of our legal services. The information was also difficult to navigate, and visitors had to work too hard to understand what we handled. We wanted a more professional website that built trust while making it easier for potential clients to find the right information.

SOLUTION

How did you find Design Monks LLC?

• Referral
• Other

Why did you select Design Monks LLC over others?

• Pricing fit our budget
• Referred to me

How many teammates from Design Monks LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design Monks handled the website UX strategy, information architecture, wireframes, UI design, responsive layouts, interactive prototypes, and design system. They redesigned the key service pages, attorney profiles, case-related content, and contact experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The redesigned website performed much better in our initial feedback sessions. Visitors were able to find practice areas more quickly, understand our services without as much explanation, and reach the contact page with fewer steps. Internally, our attorneys also found the new structure much easier to maintain.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was handled professionally throughout. We had regular check-ins, clear milestones, and quick responses whenever we had questions or requested changes. They also kept feedback organized, which helped avoid unnecessary back-and-forth.

What was your primary form of communication with Design Monks LLC?

Email or Messaging App

What did you find most impressive or unique about this company?

They understood that a law firm website needs to communicate credibility without becoming overly formal or difficult to use. The final design feels professional, but the content hierarchy and navigation are much more approachable for someone visiting the site for the first time.

Are there any areas for improvement or something Design Monks LLC could have done differently?

We were happy with the overall process and final result. We would have liked to explore a few more homepage directions before settling on the final concept, but the chosen direction worked very well for us.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of a wellness company

Describe what your company does in a single sentence.

We are an e-commerce women’s wellness brand that creates expert-backed, natural supplement formulas and everyday functional drink powders.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Monks LLC to accomplish?

• We were preparing to scale our product catalog and expansion strategy. We needed a highly refined, premium visual identity that could build strong consumer trust in the competitive wellness and vitamin industry. Our existing branding lacked consistency across our physical goods and digital platforms. We needed an agency that could build a cohesive look bridging modern, digital-first aesthetics with clean, compliant, and trustworthy consumer product layouts.

SOLUTION

How did you find Design Monks LLC?

• Online Search
• Referral

Why did you select Design Monks LLC over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Design Monks LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design Monks handled our complete product branding system. Their scope involved brand strategy, comprehensive visual direction, main logo configurations, custom iconography for product benefits, typography selection, and strict brand guidelines. They also created foundational digital assets and visual styling blueprints to guide our physical e-commerce packaging, sachet distributions, and web experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new branding system immediately gave us a polished, cohesive presence across our e-commerce platforms and marketing materials. It provided the exact visual credibility required for a trusted health and wellness brand. We have received exceptional feedback from both our community and industry partners, enabling us to pitch our expansion lines with total confidence.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was structured and effortless. They kept the process predictable with regular syncs, transparent milestones, and structured review periods in Figma. This allowed our team to give direct feedback before they moved on to consecutive deliverables.

What was your primary form of communication with Design Monks LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They didn’t just jump straight into sketching logos. They genuinely took the time to study our strict industry standards, consumer demography, and long-term positioning goals before translating that into a beautiful, minimalist product aesthetic.

Are there any areas for improvement or something Design Monks LLC could have done differently?

While the digital style guides were exceptional, having more initial real-world mockups of physical container assets and packaging formats during the early concept phase would have helped us visualize the retail shelf presence even faster.

BACKGROUND

Please describe your company and position.

I am the CEO of a business technology provider

Describe what your company does in a single sentence.

 end-to-end business technology provider for estate agencies of all sizes. We’ve been helping sales and lettings agents to build relationships and grow their businesses for more than 25 years.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Monks LLC to accomplish?

• The product had grown quickly, and the app started feeling difficult to manage as we added more features. Property managers had to move between several sections to complete simple tasks, so we needed a more structured experience that could handle complex workflows without making the app feel complicated.

SOLUTION

How did you find Design Monks LLC?

Other

Why did you select Design Monks LLC over others?

• Great culture fit
• Good value for cost

How many teammates from Design Monks LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design Monks worked across the full mobile app experience, including UX research, information architecture, user flows, wireframes, high-fidelity UI design, interactive prototypes, and a reusable design system for the product.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

During testing, property managers were able to complete maintenance requests and find property information with fewer steps. The new dashboard also made pending tasks and updates much easier to scan, which addressed one of the biggest issues with our previous app.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The process was well managed from the beginning. They kept us updated at each stage, organized feedback efficiently, and were flexible when we needed to adjust some workflows. The design files and documentation were also easy for our development team to work with.

What was your primary form of communication with Design Monks LLC?

Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to simplify complicated workflows stood out the most. Property management involves a lot of different tasks, users, and property-level information, but they found ways to organize everything without making the interface feel crowded.

Are there any areas for improvement or something Design Monks LLC could have done differently?

The overall experience was very positive. We would have liked to spend a little more time exploring advanced dashboard interactions, but the core product experience was delivered exactly as needed.

BACKGROUND

Please describe your company and position.

I am the founder and ceo of a creative agency

Describe what your company does in a single sentence.

 we believe in getting an audience’s attention through interesting content, rather than traditional ads and marketing messaging. We love to help our clients build and cultivate communities by taking their unique stories and turning them into original content.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Monks LLC to accomplish?

• Our agency website and client portal had started to feel outdated and no longer represented the quality of the services we provide. We wanted to modernize the overall UI/UX, improve the experience for users, increase lead generation, and make it easier for clients to find and manage project information.

SOLUTION

How did you find Design Monks LLC?

• Referral
• Other

Why did you select Design Monks LLC over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Design Monks LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design Monks handled the project from the UX research stage through to the final designs. Their work included user journey mapping, wireframes, UI design, responsive web design, design system development, and interactive prototypes for both our website and client portal.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The redesigned website has led to stronger engagement and more qualified leads. We’ve also received positive feedback from both our clients and internal team. The new client portal is significantly easier to navigate, which has made the overall experience much smoother.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was well managed from start to finish. Communication was consistent and clear, feedback was addressed quickly, and the team delivered each milestone within the agreed timeline.

What was your primary form of communication with Design Monks LLC?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their ability to combine thoughtful UX strategy with modern visual design. They weren’t simply focused on making the website look better; they took the time to understand how visitors and clients would use it and designed the experience around those needs.

Are there any areas for improvement or something Design Monks LLC could have done differently?

Overall, the experience was excellent. One thing that could have added even more value would have been additional recommendations for potential UX improvements after the initial launch.

BACKGROUND

Please describe your company and position.

I am the CEO of a bakery and cafe. 

Describe what your company does in a single sentence.

when the first bakery opened in Hampstead to make world-class artisan bread more widely available beyond London’s top restaurants. The founders’ aim was, and remains, to reinvent the way Londoners think about bread  fresh and handmade  and their neighbourhood bakery  local and beautiful.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Monks LLC to accomplish?

• As we prepared to launch our café, we wanted a distinctive brand identity that would capture attention and leave a lasting impression. Our goal was to create a professional and cohesive brand that reflected our atmosphere, appealed to our target audience, and helped us stand out in a competitive local market.

SOLUTION

How did you find Design Monks LLC?

• Referral
• Other

Why did you select Design Monks LLC over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Design Monks LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design Monks handled our complete branding project, including logo design, visual identity, color palette, typography, brand guidelines, coffee cup packaging, menu design, and social media branding assets.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We've received many positive comments from customers about our logo and overall branding. The new identity has created a consistent look across our storefront, menus, packaging, website, and social media, making our café much more recognizable and memorable.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. The team communicated clearly, provided regular updates throughout the process, and delivered every milestone on schedule.

What was your primary form of communication with Design Monks LLC?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their commitment to understanding our business, target audience, and the experience we wanted customers to have. They transformed our ideas into a unique brand identity that perfectly captured our vision.

Are there any areas for improvement or something Design Monks LLC could have done differently?

Overall, we were very satisfied with the experience. One improvement would be providing a few additional packaging mockups during the early design stages to explore more creative options.

BACKGROUND

Please describe your company and position.

I am the co-founder of a health systems company.
Describe what your company does in a single sentence.

from consultation through to delivery, our platform helps men retake control of their health. We deliver the medication you need, with the discretion you want.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Monks LLC to accomplish?

• Our old website didn't clearly explain our services and made it difficult for patients to book appointments. We wanted a modern telemedicine website with a better user experience and stronger trust.

SOLUTION

How did you find Design Monks LLC?

Referral

Why did you select Design Monks LLC over others?

• Pricing fit our budget
• Referred to me

How many teammates from Design Monks LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design Monks redesigned our website, planned the user journey, created wireframes, designed responsive pages, improved the appointment booking flow, and prepared everything for development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Patients now find information much more easily, appointment requests have increased, and our team receives fewer support questions about booking consultations. The new website also looks much more professional.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was well managed from start to finish. Communication was clear, feedback was handled quickly, and every deadline was met.

What was your primary form of communication with Design Monks LLC?

Email or Messaging App

What did you find most impressive or unique about this company?

They understood the needs of a healthcare business and created a website that feels trustworthy, simple, and easy for patients to use.

Are there any areas for improvement or something Design Monks LLC could have done differently?

We had a great experience overall. More suggestions for healthcare content during the early planning stage would have been helpful.

BACKGROUND

Please describe your company and position.

I am the co founder of a cycling company.

Describe what your company does in a single sentence.

An app for all cyclists to explore, plan and create group rides - for free! It's the only tool cyclists need to connect with riders, clubs and cycling hubs, at the touch of a button. Whether you're looking to find a new group to ride within your area, or on a cycling holiday, our app will show you all the rides and nearest clubs near you.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Monks LLC to accomplish?

• We wanted an app that cyclists would enjoy using every day. Our first design felt outdated and wasn't easy to navigate, so we needed a better app design with a smoother user experience.

SOLUTION

How did you find Design Monks LLC?

• Online Search
• Referral

Why did you select Design Monks LLC over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Design Monks LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design Monks handled app UX research, user flows, wireframes, UI design, interactive prototypes, and a complete design system for iOS and Android.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new app design received great feedback during user testing. Cyclists found the navigation much easier, workout tracking was clearer, and users completed key tasks much faster than before.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team stayed organized throughout the project. They shared updates regularly, welcomed feedback, and delivered each milestone on time.

What was your primary form of communication with Design Monks LLC?

Email or Messaging App

What did you find most impressive or unique about this company?

They understood both good app design and what cyclists actually need. Every screen felt practical, clean, and focused on the user experience.

Are there any areas for improvement or something Design Monks LLC could have done differently?

Overall, we were very happy with the project. A few extra animation ideas during the design phase would have been a nice addition.

BACKGROUND

Please describe your company and position.

I am the co founder of an HR platform

Describe what your company does in a single sentence.

Ours is the all-in-one Global People Platform that simplifies and streamlines every aspect of managing an international workforce from culture and onboarding, to local payroll and compliance. Our industry-leading suite of HR tools, payroll solutions, mobility services, and compliance expertise makes it possible for companies of all sizes to scale globally with unmatched speed and flexibility. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Monks LLC to accomplish?

• As an early-stage startup, we had a product idea but no clear user experience. We needed UX design that would help us validate the product, simplify the user journey, and prepare for investor demos.

SOLUTION

How did you find Design Monks LLC?

• Online Search
• Referral

Why did you select Design Monks LLC over others?

• Pricing fit our budget
• Great culture fit

How many teammates from Design Monks LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design Monks handled UX research, user flows, wireframes, information architecture, clickable prototypes, and the final UI design for our MVP.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new UX helped us present a much stronger MVP to investors. Early users found the product easier to understand, and onboarding became much smoother than our first version.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was well organized. We had regular check-ins, quick feedback cycles, and the project stayed on schedule from start to finish.

What was your primary form of communication with Design Monks LLC?

Email or Messaging App

What did you find most impressive or unique about this company?

They understood the challenges of an early-stage startup. Instead of adding unnecessary features, they focused on building a simple, scalable user experience that matched our business goals.

Are there any areas for improvement or something Design Monks LLC could have done differently?

The overall experience was very positive. More UX testing sessions with real users would have been a nice addition.

BACKGROUND

Please describe your company and position.

I am the CEO of a software development company

Describe what your company does in a single sentence.

 Here it is typical that several solutions are used at the same time and that it quickly becomes difficult to keep track, and that processes against suppliers and reporting must be done manually. We want to improve, simplify, and automate this. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Monks LLC to accomplish?

• Our platform had grown quickly, but the design wasn't keeping up. Some features felt disconnected, and new users found the dashboard difficult to learn. We wanted a modern SaaS UI that was easier to navigate.

SOLUTION

How did you find Design Monks LLC?

Referral

Why did you select Design Monks LLC over others?

• Pricing fit our budget
• Referred to me

How many teammates from Design Monks LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They redesigned our product from the ground up. This included UX research, user flows, wireframes, high-fidelity UI design, a design system, responsive layouts, and clickable prototypes for developer handoff.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The updated interface made a noticeable difference. Customer feedback became more positive, our support team received fewer usability questions, and users started exploring more features without needing extra guidance.

What was your primary form of communication with Design Monks LLC?

Email or Messaging App

What did you find most impressive or unique about this company?

They focused on solving product problems instead of just making screens look better. Every design decision had a clear purpose, and that really stood out.

Are there any areas for improvement or something Design Monks LLC could have done differently?

Adding a few more design alternatives for complex dashboard screens would have been helpful.