Design Monks LLC

BACKGROUND

Please describe your company and position.

I am the CEO of a claims handling company

Describe what your company does in a single sentence.

An independent claims handling company based in Norway and affiliated with an advisory firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Monks LLC to accomplish?

• We hired Design Monks LLC to help us design a centralized digital dashboard for us. As an independent claims handling company, we manage a wide range of insurance claims and require efficient workflows for our claims handlers, case managers, valuation specialists, and litigation teams.

SOLUTION

How did you find Design Monks LLC?

• Online Search
• Referral

Why did you select Design Monks LLC over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Design Monks LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Design Monks team worked on SaaS product design, dashboard and admin panel design, and UI/UX consulting. The dashboard was designed to bring together case records, claim status tracking, claim assignments, workload management, timelines, deadlines, document organization, and communication history. It also included search and filtering options and performance dashboards to help teams monitor claim volumes, processing times, and pending cases.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The dashboard design gives us a more organized way to approach claims information and related workflows. It helps staff navigate large volumes of claims more easily and reduces the need to switch between separate screens. Overall, Design Monks provided valuable SaaS product design and UI/UX support for an important operational project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project centered on understanding our operational requirements and translating them into a dashboard design that supports our teams' daily activities. The focus on information organization, navigation, and workflow visibility helped shape a solution suited to the complexity of our claims handling business.

What was your primary form of communication with Design Monks LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Our teams handle a high volume of claims across different insurance categories, so having a clear and organized interface was important to us. Their work focused on making case records, claim statuses, assignments, deadlines, documents, and communication histories easier to access. I particularly appreciate the focus on usability and the needs of our different teams, including claims handlers, case managers, valuation specialists, and litigation professionals.

Are there any areas for improvement or something Design Monks LLC could have done differently?

We had a positive experience overall. As with any complex dashboard project, there are always opportunities for further improvements as business needs evolve, but we were satisfied with the design direction and the attention given to our requirements.

BACKGROUND

Please describe your company and position.

I am the CEO of Leadenhall Insurance

Describe what your company does in a single sentence.

We specialise in developing tailored insurance products delivered using our proprietary, cloud-based underwriting platform technologies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Monks LLC to accomplish?

• We hired Design Monks to improve the user experience of our existing online insurance platform used by approved brokers and independent insurance agents. The platform already supports quoting and binding policies, so our goal was not to replace the underlying underwriting technology but to make the overall broker journey simpler, clearer, and more efficient.

SOLUTION

How did you find Design Monks LLC?

• Online Search
• Referral

Why did you select Design Monks LLC over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Design Monks LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design Monks reviewed the complete broker workflow, from login through policy confirmation. This included the broker dashboard, insurance product selection, risk information forms, underwriting questions, quote generation, terms review, policy binding, confirmation, and access to policy documents. They conducted UX research, reviewed the existing user journeys, identified unnecessary friction, and redesigned key screens and interactions. They also worked on information architecture, wireframes, high-fidelity UI designs, responsive layouts, and prototypes that could be handed over to our development team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The redesigned experience made the platform much easier to navigate and gave brokers a clearer understanding of what was required at each stage of the quoting and binding process. The risk and underwriting questions were presented in a more structured way, while the quote, terms, and binding stages became easier to understand and complete. 
We particularly appreciated that Design Monks took the complexity of insurance workflows seriously rather than applying a generic dashboard design. They understood the needs of brokers and focused on making the existing technology more usable.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They kept the work organized, communicated clearly, and consistently kept us updated on progress. Deliverables were provided on time, and they were responsive whenever we had questions, feedback, or needed changes to the workflow. They took our requirements seriously and were willing to adjust the designs based on our feedback without losing sight of the overall user experience. 

What was your primary form of communication with Design Monks LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team was professional, responsive, and thoughtful throughout the project. They asked the right questions, understood our business requirements, and translated a complex insurance process into a much cleaner user experience.

Are there any areas for improvement or something Design Monks LLC could have done differently?

There were no major issues with the project or the quality of the work. Design Monks was professional, responsive, and delivered what we needed. If anything, having a little more time for additional rounds of user testing and refinement would have been helpful, especially given the complexity of our insurance workflows. 

BACKGROUND

Please describe your company and position.

I am the Digital Visualizer & Project Manager of Fusion Infotech

Describe what your company does in a single sentence.

Fusion Infotech (Fusion Infotech Ltd.) is an established software development, enterprise consulting, and systems integration company founded in 2012. Operating across South Asia (headquartered in Bangladesh), Australia, and global markets, the firm serves diverse sectors including manufacturing, apparel/garments, FMCG, telecommunications, and government utilities. As a certified partner of major tech ecosystem providers—including Oracle, SAP, Microsoft, and Huawei—Fusion Infotech provides both enterprise implementation services and proprietary product platforms. Core Proprietary ProductsWorkedIn: An intelligent HR and workforce management platform covering the complete employee lifecycle. Key modules include attendance tracking, payroll automation, leave management, mobile workforce tracking, and visual analytics, with out-of-the-box integrations for ERP systems like SAP, Oracle EBS, and ERPNext. Fusion Robust: An all-in-one flagship Enterprise Resource Planning (ERP) platform designed to streamline finance, procurement, sales, inventory, HR, and manufacturing operations via real-time dashboards and role-based security. SourceCore: A Procurement-to-Pay (P2P) platform built to digitize buyer–supplier interactions. It automates supplier onboarding, RFQ/RFP distribution, commercial comparison statements, purchase orders, invoicing, and logistics tracking to ensure transparency and compliance.  

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Monks LLC to accomplish?

• Website re-design and Development
• SEO,AEO, GEO Content

SOLUTION

How did you find Design Monks LLC?

Online Search

Why did you select Design Monks LLC over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Design Monks LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This scope of work and deliverable blueprint defines an end-to-end website redesign and redevelopment project built on Webflow. The initiative is structured across six primary phases to ensure that strategic positioning, visual design, technical performance, and post-launch maintenance align seamlessly with business goals. ### 1. Discovery, Architecture, and Wireframing The project begins with a comprehensive audit of current website assets, performance analytics, and user journey bottlenecks. During this phase, information architecture is refactored to establish a streamlined sitemap optimized for user conversion and logical content flow. Low-to-mid-fidelity wireframes are crafted for all primary page layouts to lock in structural hierarchy, content placement, and page flow before visual design execution starts. ### 2. UI/UX and Visual Design System Once structural wireframes are validated, high-fidelity visual design begins in Figma across desktop, tablet, and mobile viewports. A unified UI design system is established, encompassing color variables, typography scales, component libraries, form input states, and micro-interaction guides. This system ensures consistent brand expression across every page while giving stakeholders an accurate, interactive preview of the final product. ### 3. Webflow Architecture and CMS Development With visual designs approved, the project transitions into Webflow engineering using a structured, scalable build framework (such as the Client-First methodology). Global styles, fluid responsive typography, dynamic color systems, and reusable layout components are configured. Concurrently, dynamic CMS Collections are built for structured content assets—such as case studies, blog posts, services, or team bios—allowing non-technical site managers to add, edit, or publish content independently without altering site code. ### 4. Interactions, Animations, and Custom Frontend Code To create an engaging user experience without sacrificing performance, custom interactions and native Webflow animations are integrated. This includes smooth page transitions, sticky navigation elements, scroll-triggered visual reveals, accordion mechanisms, and modal overlays. Where native Webflow capabilities reach their limits, clean custom HTML, CSS, or JavaScript snippets are engineered for advanced multi-condition filtering, complex form logic, or dynamic API connections. ### 5. Technical SEO, Analytics, and Systems Integration To preserve organic search equity and measure post-launch performance, comprehensive technical SEO and tracking protocols are deployed. A complete 301 redirect map links all legacy URLs to their corresponding Webflow paths to prevent broken links and preserve domain authority. On-page SEO parameters—such as meta titles, meta descriptions, open graph social tags, semantic heading hierarchies (`H1` through `H6`), and WebP image alt attributes—are fully optimized. Native Webflow forms and third-party scripts are integrated with Google Analytics 4, Google Tag Manager, CRM destinations, and automated email workflows. ### 6. QA, Performance Optimization, Launch, and Handoff Prior to deployment, the website undergoes rigorous cross-browser testing across Chrome, Safari, Firefox, and Edge, as well as device testing across modern iOS and Android screen resolutions. Performance optimization measures—including SVG icon optimization, font-display adjustments, and script deferred loading—are applied to hit top Lighthouse scores for speed, accessibility, and SEO. Following domain connection and SSL configuration, customized video walkthroughs and a Webflow Editor training session are delivered to empower internal teams to maintain the site autonomously.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes of this Webflow redesign and redevelopment project reflect significant advancements across technical site performance, search engine visibility, user conversion, and operational agility. Prior to launch, baseline performance metrics were severely hampered by heavy code bloat, uncompressed media assets, and legacy plugin overhead. Following the Webflow rebuild, global site performance improved dramatically, achieving Google Lighthouse scores above 90 across Performance, Accessibility, Best Practices, and SEO. Key Core Web Vitals saw immediate gains: Largest Contentful Paint (LCP) dropped below 2.0 seconds, Cumulative Layout Shift (CLS) was virtually eliminated to under 0.05, and overall page weight was reduced by over 50%. This structural optimization ensured instant loading speeds across both desktop and mobile networks. A primary mandate of the redesign was to preserve existing domain authority while establishing a cleaner technical foundation for organic growth. Through precise 301 redirect mapping, 100% of legacy URL equity was transferred without triggering post-launch 404 crawl errors. Combined with semantic HTML markup, properly ordered heading hierarchies (`H1` through `H6`), auto-generated XML sitemaps, and optimized open-graph metadata, search engines re-indexed the platform within days of launch. Within the first quarter post-deployment, organic impressions increased by 25%, while target keyword rankings showed a steady upward trajectory across core service categories. The overhaul of the information architecture and visual design directly elevated user interaction metrics. Streamlined navigation paths and strategically positioned, high-contrast calls to action (CTAs) reduced the site-wide bounce rate by 30%. Average session duration increased by nearly 45%, indicating that visitors were exploring deeper into case studies, service pages, and resource materials. Most importantly, form conversion rates—tracking direct contact inquiries, demo requests, and newsletter signups—increased by over 35% within the first 60 days post-launch. From an internal management standpoint, the implementation of custom Webflow CMS Collections transformed content workflow velocity. Previously, marketing staff relied on web developers to publish simple updates, leading to bottlenecks and delayed campaigns. By replacing complex legacy backend code with intuitive Webflow Editor access and structured CMS collection templates, the internal team reduced content publishing turnarounds by 80%. New blog posts, team profiles, and client case studies can now be deployed in minutes without developer intervention or risk of breaking global page layouts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management approach was structured, transparent, and built on clear milestones to keep the Webflow redesign moving efficiently. Using dedicated task-tracking tools like Jira alongside visual collaboration platforms like Canva, the team maintained full visibility over every phase of development—from initial wireframing and CMS schema design to frontend interactions and pre-launch quality assurance. Deliverables were executed and handed over according to the agreed project schedule. Staging links and interactive Figma prototypes were provided at each phase gate, allowing for structured review cycles before moving into active Webflow development. This disciplined sprint structure prevented scope creep and ensured that critical technical benchmarks—such as 301 redirect mapping, SEO configuration, and responsive testing—were completed without delaying the target launch date. Communication throughout the engagement was highly responsive and collaborative. Feedback during design iterations and CMS configuration was addressed promptly, with adjustments made to match shifting requirements in real time. Rather than just executing static tasks, the team actively suggested technical optimizations for Webflow animations, form integrations, and CMS structure to improve usability. Post-launch support was equally proactive, ensuring seamless domain configuration and providing thorough video documentation so internal teams could manage site content with total confidence.

What was your primary form of communication with Design Monks LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most about Fusion Infotech’s project management is their disciplined execution model and commitment to zero-failure, on-time delivery across both agile web projects and complex enterprise software implementations. Unlike typical development agencies that jump straight into coding and risk scope creep, Fusion Infotech emphasizes rigorous upfront blueprinting. During the discovery and architecture phase, their team defines precise technical schemas, sitemaps, wireframes, and workflow mappings. By locking in project scope and operational parameters before execution begins, they systematically eliminate unexpected delays, rework, and mid-project budget overruns. The company relies on established project management tools—such as Jira for issue tracking, resource planning, and sprint management—to maintain continuous momentum. Projects are broken down into transparent phase gates, complete with clear review cycles, interactive prototypes, and staging environments. This structured sprint model gives clients full visibility into real-time progress, ensuring that key milestones are met predictably without last-minute launch scrambles. Whether delivering a high-speed Webflow website redesign or deploying enterprise-grade SAP and Oracle systems, Fusion Infotech applies an outcome-driven delivery methodology. Their team prioritizes performance optimization, technical SEO, and cross-browser testing as standard deliverables rather than post-launch add-ons. This proactive quality assurance ensures that deployments transition smoothly to production environments without operational friction or system downtime. Fusion Infotech stands out for its high level of communication and client engagement. Their project managers don't just act as messengers; they function as technical advisors who adapt quickly to evolving business needs. By offering proactive optimization suggestions and tailored hands-on training for internal teams, they ensure that clients not only receive their deliverables on time but also gain total operational autonomy after launch.

Are there any areas for improvement or something Design Monks LLC could have done differently?

During a major website redesign, transferring legacy blog posts, case studies, media assets, and formatted text into new Webflow CMS schemas often becomes a significant bottleneck for internal client teams. Design Monks could enhance their service offerings by providing complete end-to-end content migration as part of the core project scope, rather than leaving bulk content population or manual entry primarily to the client. Proactively mapping legacy HTML structures to Webflow rich-text fields and handling bulk CSV/API imports would eliminate friction, prevent post-launch formatting errors, and accelerate overall project timelines.

BACKGROUND

Please describe your company and position.

I am the CEO of Onethread.

Describe what your company does in a single sentence.

We are a project management software startup.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Monks to accomplish?

• To redesign 70% of our user journey
• Develop both the UX & UI for a lot of the features

SOLUTION

How did you find Design Monks?

Online Search

Why did you select Design Monks over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Design Monks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design Monk went deep into researching a lot of our competitors to set up a bench market of what is happening in the market. After that, they did a thorough analysis of Onethread to figure out a lot of the issues we had. Then, we first went with the overall flow and made some major changes in the user journey. 

Once that was done, they, along with our team, worked on each of the features. They'd develop a basic wireframe first, show us that, we'd give feedback, and then we'd finalize the wireframe. Then, basically, repeat the whole process for the UI as well. So it was a back-and-forth but they were very cooperative the whole way through and took all the comments from the founders, devs, and designers to make the design more comprehensive. Once we finalized one feature only, then they moved to another.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Although we have not yet been able to implement the full design due to our commitments to some clients, the new design feedback has been amazing. In the parts where we implemented the design, around 20-40% better retention of those pages. Users understand the journey significantly more now. We are hoping for a significant drop in churn when we implement the full design.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were always very open and understanding of our requirements. Even at times, when we changed our minds on something we had previously developed due to external feedback, they still incorporated that. The project took slightly more time than expected, but that was down to the changes we wanted to make, and it eventually made a scope slightly bigger than initially planned.

What was your primary form of communication with Design Monks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Well cultured, easy to communicate and their sincerity in their job. Didn't seem like I was using a 3rd party team. Their dedication is like they are our in-house team.

Are there any areas for improvement or something Design Monks could have done differently?

Not really. I am pretty happy with how they conducted the whole thing.

BACKGROUND

Introduce your business and what you do there?

I’m a software engineer for WellDev, a Switzerland-based software company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Atiq’s Pixels?

We needed to engage with a company who can spearhead our UI/UX design efforts for our software projects.

SOLUTION

What was the scope of their involvement?

The team has provided UI/UX design services on several projects. Their work involves researching how people can interact with our software. They also identify the best way to present all of our software’s features. After that, we convert their designs into code.

What is the team composition?

Atiqur (UI/UX Designer) is our primary contact, but there are 4–5 designers working with him.

How did you come to work with Atiq’s Pixels?

I knew Atiqur since college, and he had excellent design skills.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

Our ongoing relationship began in June 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They do an excellent job, and they’re our go-to provider for our UI/UX design needs. Overall, I have no complaints with Atiq’s Pixels’ work.

How did Atiq’s Pixels perform from a project management standpoint?

They follow agile and scrum methodologies. We also get weekly updates from Atiq’s Pixels as well as post-sprint updates. On top of that, they’ve met all our deadlines. We use Trello and Google Meet for project management and communication.

What did you find most impressive about them?

I love that they research their audience well in order to come up with the best design for our project. Above all, they want to make their clients happy.

Are there any areas they could improve?

There isn’t anything that they can improve at this time.

Do you have any advice for potential customers?

Give them freedom to do what they need to do, which is to provide high-quality UI/UX designs. I believe anyone who works with them will be satisfied with their work.

BACKGROUND

Please describe your company and your position there.

I was thinking about starting a pilot project regarding Food Reviews. I found a team who worked in this team and gave it the name. So you can call me the founder of this team.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Atiq's Pixels?

Basically, it was a Food Review website where people can see food ratings, restaurant ratings, and share their ratings. We do not have any UI/UX designers on our team. That's why we hired Atiq's Pixel.

What were your goals for this project?

We wanted to build a user-friendly website for food lovers and build a platform where everyone can choose the best food and restaurants. And our plan was to make some premium features and earn from it.

SOLUTION

How did you select Atiq's Pixels?

I was searching for an experienced UI/UX designer. Then one of my friends referred Atiq's Pixels. Then I visited their website that was cool and checked out their works. And I was totally impressed. Then contacted them and made a deal.

Describe the project in detail.

In this project, we included the following features:

• User can see others' reviews on different foods
• User can see others' reviews on different restaurants
• User can give ratings to food or restaurants
• Can see the menu list of a restaurant
• Also the trending dishes
• Our app suggested food based on weather
• User can follow each other

What was the team composition?

We had 2 backend developers, 1 frontend developer, and 2 UI?UX Designer (From Atiq's Pixel)

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Yeah, we launched the project and it was pretty much successful as a pilot project. We are eager to take it in market. For that, we need some investment and we are working on it. But, in the end, I think that we are successful.

How effective was the workflow between your team and theirs?

Yeah... It was pretty good. And all were possible for Atiq's Pixel. Because at the beginning of the project, they gathered all the requirements from us and built a wireframe for the whole project. That's why we could easily build our backend and didn't wait for the full mockup. And the collaboration between frontend, backend, and UI/UX was smooth.

What did you find most impressive about this company?

The process of their approach to a problem. In my opinion, UI/UX is one of the important factors in a business. But most of the company don't give importance to it. But, this company is different. They are very focused on the design as well as usability. And they are very proactive. The designs they provide are up to the mark. And in every project, at first, they build a wireframe. And I think, this wireframe makes the life of developers easier.

Are there any areas for improvement?

I think they are very good at this field. And their design solutions are also practical. And I saw, they researched a lot about new design types. So my wish will be for them is "Keep going as now. Soon you will reach the top. Best of luck."

BACKGROUND

Please describe your company and your position there.

A hyperlocal peer-to-peer chat system that connects to local merchants to users in vicinity. I'm the Chief Technology Officer of this company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Atiq's Pixels?

We hired Atiq's Pixels to design user interface of the mobile application version of our product. Furthermore, We also developed detailed User Experience flow of the app.

What were your goals for this project?

Our goal was to penetrate local small business stores and give them an online communication system to reach their potential customers. For this, we really needed a design system that can be easily browsable by people of different ages and background.

SOLUTION

How did you select Atiq's Pixels?

We browsed various design websites to get some inspiration of how should our mobile application look. We found Atiq's profile in Behance,which is network of creative people. We reviewed Atiq's Pixels previous work and we contacted him. We liked his approach to work and hired him.

Describe the project in detail.

Once we selected Atiq's Pixels to implement our design systems, they immediately started to work on the mockup and wireframing. We discussed our ideas in first couple of weeks and from there they really brought the ideas into visual shape. We're provided with users journey at first. Then we finalized the wireframing of different screens within the first 2 week.

The team of Atiq's Pixels have really did outstanding work on designing the UI of the mobile application that really suites our users demographic. The design system took 4 more weeks to complete. So it took roughly 2 months to complete the project with Atiq's Pixels.

What was the team composition?

The team composed of 1 project manager, 1 graphics designer, 1 UX designer and 2 UI designer. All these people worked closely with our team to ensure best design outcomes.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our project is still in the early MVP stage. We've introduced our mobile application to very few merchants. The design system that was developed for us by Atiq's Pixel was really top-notch and helped us introduce the features of the application more easily. So far the feedback we got have been amazing but still we have long way to go.

How effective was the workflow between your team and theirs?

We communicated directly with project managers and other designers of the team with no friction. Our ideas and concerns are greatly appreciated by the team behind Atiq's Pixels. We have sprints in every week and the outcome of these were outstanding. The final product has a lot of our combined ideas implemented.

What did you find most impressive about this company?

I really liked how they took on the challenge head on. The challenge of this project was daunting as there are lots of demography at play but they really researched different methods and styles and finally really cracked the perfect design. I loved the transparency they demonstrated during the project lifetime. If somethings were not working or delayed, they were always upfront.

Are there any areas for improvement?

We got little behind with the deadline of this project. So we hope in future, the projects will be completed earlier.

BACKGROUND

Please describe your company and your position there.

I am a co-founder of an online shopping assistant service. It is located in Dhaka, Bangladesh.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Atiqur Rahaman?

For our mobile applications for the delivery men and customers, we hired Atiq. These mobile applications were crucial for building up a proper pipeline for customers and deliverymen to interact with each other properly as well as the customer managers could watch over issues.

What were your goals for this project?

The goals were to create a solution from where customers can order products online, which we don't store rather we have deliverymen who shop those products on behalf of the customers and then delivers them to their doorstep within 1 hour.

SOLUTION

How did you select Atiqur Rahaman?

Our requirements were simple, we wanted a person who could solve UX issues and create a overall working and aesthetically pleasing user interface for application users. We filtered candidates based on their work experience and their quality of works. Atiq had worked on really interesting projects before and his quality of works made it easier for us to choose him.

Describe the project in detail.

We had idea of creating two mobile applications and one admin dashboard. From the customer end mobile application, the customers can browse and order products online. Then comes the part of the deliveryman application. A nearby deliveryman will accept the request for the delivery. Hence the delivery status would get updated from pending to confirmed. Then the user can track the deliveryman as well as see the status.

And for the deliveryman it was very important to see the product list properly with picture and description along with the delivery location. After buying the products the delivery man would drop the item in the doorstep of the customer and take a picture as a proof of the delivery which then gets uploaded the applications and the admin can monitor them.

What was the team composition?

Our team was very atomic. We had two software engineers who were building the applications and admin dashboard for us. One project manager, one customer manager, and one UI/UX designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

So we started by taking small step at a time. And developed the applications within times. The solution provided by Atiq was very easy to understand and simple enough to implement within a very short time. The users understood most of the things very well while using our application. There were a few issues where the users failed to understand, later on Atiq provided solutions for us to fix those issues.

How effective was the workflow between your team and theirs?

We used to use Slack and Jira to communicate and manage tasks. Atiq was present in onsite or online meetings through google meets. He has great communication skills as well as skills to make others understand his vision. Overall it was easier for us since he used to think about many problems that may occur in the future and how can we tackle them.

What did you find most impressive about this company?

His straightforward communication and punctuality would make him unique as a person along with his design skills. He is a very thoughtful person, thinks before he acts. His work was very professional and organized.

Are there any areas for improvement?

I don't have any rough experience with him. But still I would recommend him to keep him up to date with the design trends and utilize new patterns to solve interesting issues.

BACKGROUND

Please describe your company and position.

I am the co founder of Morpheus

Describe what your company does in a single sentence.

With a simple mission: to help everyone find greater peace and serenity in their daily lives through screen-free audio experiences. Morphée creates solutions to support both children and adults during key moments of the day: sleeping better, waking up gently, reducing stress, understanding and managing emotions, returning to a state of calm, learning to manage time, and much more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Monks LLC to accomplish?

We were getting ready to expand the brand and felt we needed a stronger visual identity that would connect more effectively with our audience. Our existing branding lacked consistency, and we wanted a more modern, recognizable look that could work across our website, packaging, and digital channels.

SOLUTION

How did you find Design Monks LLC?

Other

Why did you select Design Monks LLC over others?

• Pricing fit our budget
• Other

How many teammates from Design Monks LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design Monks supported us throughout the branding process, from brand strategy and visual direction to logo design, color palette, typography, brand guidelines, and supporting digital assets.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new identity has given us a much more consistent presence across our marketing and digital materials. We’ve received positive feedback from both customers and partners, and the updated branding has helped us present the company with more confidence as we continue to grow.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The process was straightforward and well organized. We had regular check-ins, clear milestones, and several opportunities to provide feedback before moving forward with each stage.

What was your primary form of communication with Design Monks LLC?

Email or Messaging App

What did you find most impressive or unique about this company?

They approached the project as more than just a logo design. They took time to understand our audience, positioning, and long-term goals before developing the visual identity, which made the final result feel much more intentional.

Are there any areas for improvement or something Design Monks LLC could have done differently?

It would have been helpful to see a few more examples of how the identity could be applied to physical packaging and other printed materials.

BACKGROUND

Please describe your company and position.

I am the Founder of a telehealth platform.

Describe what your company does in a single sentence.

 We operate a network of clinics where every patient receives seamless, high-standard medical care covered by the National Health Fund (NFZ). Working closely with medical professionals, we have developed a dedicated practitioner panel that streamlines their daily workflows. By integrating AI-driven tools that enable a near keyboardless experience in the exam room. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Monks LLC to accomplish?

• We wanted to improve the overall experience of our telehealth platform. The existing interface felt outdated, and some important features were difficult for users to find. We needed a cleaner and more intuitive design that would work well for both patients and providers.

SOLUTION

How did you find Design Monks LLC?

Referral

Why did you select Design Monks LLC over others?

Good value for cost

How many teammates from Design Monks LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design Monks handled the UI/UX design from research and user flows to wireframes, high-fidelity designs, prototyping, and design system development. They also worked closely with our team to improve the main user journeys.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The redesigned platform is much easier to navigate, and users can complete key tasks with fewer steps. Our internal team also found the new design system easier to work with when adding new features.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were easy to communicate with and kept us updated throughout the project. Feedback was handled quickly, and the team stayed on track with the agreed timeline.

What was your primary form of communication with Design Monks LLC?

Email or Messaging App

What did you find most impressive or unique about this company?

They focused heavily on the user journey rather than just making the interface look better. They identified areas where users could get confused and simplified those experiences.

Are there any areas for improvement or something Design Monks LLC could have done differently?

The experience was very positive overall. A few more user testing sessions before finalizing the designs would have added even more confidence to some of the decisions.