Design Makers Co

BACKGROUND

Please describe your company and position.

I am the Director of Hellow AV

Describe what your company does in a single sentence.

We are a lending provider of AV equipment for hire for Awards, concerts, gala dinners and conferences 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Makers Co to accomplish?

• Social Media

SOLUTION

How did you find Design Makers Co?

• Online Search
• Referral

Why did you select Design Makers Co over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Design Makers Co were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had little to no social media presence and lacked the in-house resources to manage it effectively. We were looking for a company that could step in, develop a clear strategy with defined deliverables, and take full ownership of our social media — all with the goal of generating more leads.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The key measurable outcomes were to grow a targeted following, increase engagement, and ultimately convert that audience into qualified leads and sales. Success was measured through follower growth, lead generation metrics, and direct sales attributed to social media activity.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed through Monday.com, where we had full visibility of the content calendar. We could view each post, request edits, approve content, and communicate directly with the team — all in one place. This streamlined approach was highly effective, removing the need for emails or phone calls and ensuring everything was delivered on time and with clear communication.

What was your primary form of communication with Design Makers Co?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most was the time they took to truly understand our business and industry. They conducted thorough research and provided a detailed report and tailored proposals to ensure the strategy was targeting the right audience from the start. That level of care and insight set them apart.

Are there any areas for improvement or something Design Makers Co could have done differently?

At this stage, we're very happy with the ongoing service and have no areas for improvement to note. The team has been responsive, proactive, and consistently delivers high-quality work.

BACKGROUND

Please describe your company and position.

I am the Operations Manager of Stage Set Productions

Describe what your company does in a single sentence.

We are a set design company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Makers Co to accomplish?

• Social media content
• Graphic design
• New website

SOLUTION

How did you find Design Makers Co?

Referral

Why did you select Design Makers Co over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Design Makers Co were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

New, modern clean website that was easy to naviagte, support our sales team with graphic design requests and to work under our brand and give us a online presance to show case our work and behind the scences content. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

For the graphic design it was getting the artwork over to our client spec and working to tight deadlines.

Social media was to get enquires in 

Website was to show case our work in a clean and modern way

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We where given access to there online platform where we should check the progress of the project, speak to there team and get instance replays. We found this very easy to use and saved lots of phone calls.

What was your primary form of communication with Design Makers Co?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They took the time to understand our business and our pain points. This led them to devise solutions that have helped our business grow. 

Are there any areas for improvement or something Design Makers Co could have done differently?

n/a

BACKGROUND

Please describe your company and position.

I am the Director of Petite P - The Little Gift Shop

Describe what your company does in a single sentence.

Small online shop business selling gifts

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Makers Co to accomplish?

Branding consistency

SOLUTION

How did you find Design Makers Co?

Referral

Why did you select Design Makers Co over others?

• High ratings
• Pricing fit our budget

How many teammates from Design Makers Co were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Petite P is a small online store sepcialising in unique and thoughtful gifts for various occasions. We were looking. for a cohesive set of branding templates that could be used across our product packaging, digital marketing materials, and social media platforms.  

Objectives:

• Establish a visually appealing an recognisable  brand identity.  
• Ensure consistency across all brand touchpoints.  
• Create flexible, easy-to-use templates for ongoing use.  

Deliverables:
1. Product Branding Templates

• Packaging labels (stickers)  
• Product inserts (thank-you cards, discount vouchers)  
• Digital mockups for product images  

2. Social Media Templates

• Instagram & Facebook post templates  
• Story templates for promotions & customer testimonials  
• Banner graphics for online store & seasonal campaigns  

3. Brand Identity Guidelines:

• Style: Elegant, modern, and clean
• Colour Palette: Soft pastels using the pink tone already established 
• Typography:Clean, easy to read, and engaging  
• Imagery:High-quality product photography with minimalistic elements  

Target Audience:
Primarily women aged 30-65 looking for unique, thoughtful gifts for friends and family.  

Technical Requirements:

• Editable templates in Canva, Adobe Illustrator, or Photoshop  
• File formats: PNG, JPG, and vector files (AI, PSD)  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We’re thrilled with the results and the impact Design Makers have had on my online gift shop. Here are some key outcomes

1. Brand Consistency Achieved – With the cohesive branding templates in place, my product packaging and social media now present a unified and professional look, strengthening brand recognition.  
2. Increased Engagement on Social Media – Since implementing the new social media templates, engagement rates (likes, comments, shares) have increased by around 35% and follower growth has improved by at least 20% and growing. 
3. Higher Customer Retention - The inclusion of branded thank-you cards and discount vouchers has contributed to a 15% increase in repeat purchases and customer loyalty. I have had some wonderful feedback from clients on the look of my branding.
4. Enhanced Product Presentation – The newly designed product labels and stickers have led to a more polished look and feel throughout. 
5. Streamlined Content Creation – The easy-to-use templates have saved me 8 plus hours per week on content creation, allowing for more efficient marketing efforts.  

I so pleased to see these positive results. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Design Makers demonstarted excellent project management throughout the process. They maintained clear communication, provided regular updates, and ensured all deliverables were completed on schedule. Every milestone, from initial concepts to final templates, was delivered on time, allowing me to implement the new branding seamlessly.  

They were highly responsive to my needs, taking the time to understand my vision and incorporating my feedback efficiently. Whenever adjustments were needed, they handled them promptly and professionally, ensuring the final designs aligned perfectly. Their proactive approach and attention to detail made the collaboration smooth and highly effective.

What was your primary form of communication with Design Makers Co?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Design Makers was their ability to translate my brand vision into beautifully cohesive and functional designs. Their attention to detail, creativity, and understanding of my target audience significantly impacted my branding.

Beyond their design expertise, their professionalism and responsiveness stood out. They took the time to listen to me, provided thoughtful recommendations, and ensured every aspect of the project was handled with care. Their ability to balance creativity with practical, user-friendly templates made the partnership truly exceptional.

Are there any areas for improvement or something Design Makers Co could have done differently?

Overall, my experience with Design Makers was fantastic, and their work exceeded my expectations. Their creativity, professionalism, and attention to detail truly brought my brand to life.  

If I were to suggest any areas for enhancement, one minor one would be providing a few more initial concept variations to explore different creative directions before finalising the designs. This could offer even more flexibility in refining the perfect look. 

That said, their responsiveness and willingness to adapt throughout the process made for a smooth process and I would happily work with them again!

BACKGROUND

Please describe your company and position.

I am the Director of ASM Wealth Management LTD

Describe what your company does in a single sentence.

Provides holitics wealth management advice to private clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Makers Co to accomplish?

• Brand
• Marketing tools i.e business card and brochures

SOLUTION

How did you find Design Makers Co?

• Online Search
• Referral

Why did you select Design Makers Co over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Design Makers Co were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Rebrading of Business with new logo and company colours. Also helped on rebranding online pdf brouchures. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes from a rebranding project that demonstrate success typically include:
 1. Brand Awareness & Perception
 • Increase in brand recognition (measured through surveys, social listening)
 • Positive sentiment analysis and improved brand perception in customer feedback or online mentions.
 2. Customer Engagement
 • Growth in email open rates and click-through rates.
 3. Financial Performance
 • Increase in sales or revenue.
 • Improved customer retention rates.
 • Higher customer acquisition rates and lower cost per acquisition (CPA).
 4. Market Positioning
 • Increased partnerships or business opportunities.
 5. Employees
 • Improved employee satisfaction and internal adoption of the new brand.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project was delievered on a timely basis and they understand our needs. Easy to convey our thoughts

What was your primary form of communication with Design Makers Co?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The personal touch and the attentiveness of their staff were impressive.

Are there any areas for improvement or something Design Makers Co could have done differently?

n/a

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of Haven House Children's Hospice

Describe what your company does in a single sentence.

Hospice - health sector - UK

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Makers Co to accomplish?

• Create assets for high end events

SOLUTION

How did you find Design Makers Co?

Referral

Why did you select Design Makers Co over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Design Makers Co were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design Makers were appointed as graphic designers for a number of events and campaigns for our fundraising team. They helped create assets for a nationwide walking challenge and were part of the process from the beginning of the campaign. They created the whole brand package for the challenge. They also work on our designs for our high value fundraising team creating, brochures, donation assets and visuals for online media. They're great to work with. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Design Makers designed our assets for our annual high value Ball - working on visuals from the start of the project to the materials used on the fundraising evening. The assets were designed at a very high standard and we believe that this helped elevate our brand on the night in particular and therefore resulting in our fundraising growth. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Design Makers are extremely professional, they communicate regularly and have delivered on time on every single project. They are particularly efficient. 

What was your primary form of communication with Design Makers Co?

Virtual Meeting

What did you find most impressive or unique about this company?

They take the time to understand the brief and will work with you, whatever it takes, for the best result for your brand. 

Are there any areas for improvement or something Design Makers Co could have done differently?

Probably only to understand print principles a little more but otherwise no they are great and willing to learn on every project.

BACKGROUND

Please describe your company and position.

I am an Executive of Angel Properties (angelproperties.uk)

Describe what your company does in a single sentence.

We help people sell their properties.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Makers Co to accomplish?

• Create a modern cleaner and fresher looking logo and colour scheme

SOLUTION

How did you find Design Makers Co?

Referral

Why did you select Design Makers Co over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Design Makers Co were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work was to design a new logo that reflects the company's brand identity. Key deliverables include multiple logo design concepts, a final logo in various formats, and a style guide outlining logo usage and color schemes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project include the approval and delivery of the final logo within the agreed timeline. In fact they complete their works ahead of time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Pav’s project management was highly efficient, with all deliverables completed as per the project schedule. He maintained clear and consistent communication, ensuring any adjustments were addressed promptly. Pav was responsive to our feedback and ensured that all revisions aligned with our expectations, demonstrating a high level of professionalism and attention to detail.
Pav managed the project smoothly, consistently meeting deadlines and providing regular updates on progress. He quickly responded to any changes or requests, adapting to our needs and making necessary adjustments without delay. His proactive approach helped keep the project on track and ensured all deliverables were met to our satisfaction.

What was your primary form of communication with Design Makers Co?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about the company was their exceptional attention to detail and commitment to understanding and bringing our vision to life.

Are there any areas for improvement or something Design Makers Co could have done differently?

NA

BACKGROUND

Please describe your company and position.

I am the Director of Niwaas LTC

Describe what your company does in a single sentence.

Logo, branding, website and marketing material 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Makers Co to accomplish?

• Brand overhall
• work with in time frame

SOLUTION

How did you find Design Makers Co?

Referral

Why did you select Design Makers Co over others?

• High ratings
• Referred to me

How many teammates from Design Makers Co were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

After encountering significant challenges with our previous marketing and branding company, we urgently needed a reliable team to take over our project, which was already behind schedule. We turned to Design Makers in our time of need, and they stepped up to the challenge, embracing extremely tight deadlines with a level of professionalism and dedication that was nothing short of inspiring. Not only did Design Makers deliver the project on time, but the quality of work far exceeded our expectations, impressing our entire team.

Their commitment did not stop at just meeting the initial requirements; they proceeded to exceed them by taking on additional responsibilities without hesitation. Initially engaged for branding and marketing materials, Design Makers now provides ongoing weekly design support, consistently offering innovative solutions to all our challenges. The versatility and creativity of their team have become invaluable assets to our organization. We are truly grateful to have Design Makers as our trusted partner.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We faced delays in our launch campaign due to a misunderstanding with our previous design agency. Design Makers stepped in at a critical moment, took the time to understand our vision, and delivered high-quality outputs that enabled us to launch successfully. They provided:

• Brand creation and guidelines that aligned with our values and vision.
• Timely delivery of essential materials, ensuring we met our revised campaign schedule.
• A cohesive set of deliverables, including stationery, presentation packs, a website, billboard designs, and an introduction video, all of which received positive feedback from our stakeholders.
• Enhanced social media presence
• Professional mock-ups for staff clothing to ensure brand consistency across all touchpoints.

Design Makers’ ability to step in and deliver these results in a short time frame was instrumental in the success of our launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Design Makers demonstrated exceptional project management throughout our collaboration. They maintained clear and consistent communication, ensuring we were updated at every stage of the project. Despite stepping in during a critical time for our launch, they effectively prioritised tasks and delivered all items on time, meeting our revised deadlines without compromising quality.

They were highly responsive to our needs, taking the time to understand our vision and adapting to feedback quickly. Their proactive approach and ability to anticipate challenges gave us confidence in their process. Overall, their organisation and responsiveness exceeded our expectations.

What was your primary form of communication with Design Makers Co?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most about Design Makers was their ability to step into a challenging situation and deliver exceptional results under tight deadlines. Their genuine effort to understand our vision, combined with their creativity and attention to detail, set them apart.

Additionally, their comprehensive approach to branding—delivering everything from a cohesive brand identity to impactful marketing materials—was seamless and professional. Their dedication to quality and ability to transform our ideas into tangible outcomes truly makes them stand out. It felt like they were as invested in our success as we were.

Are there any areas for improvement or something Design Makers Co could have done differently?

We were thoroughly impressed with the service provided by Design Makers, and there were no significant areas for improvement. Their ability to step in during a critical time, understand our vision, and deliver on time exceeded our expectations. They were responsive, proactive, and highly professional throughout the project.

If anything, their process worked so well for us that we can’t think of anything they could have done differently.

BACKGROUND

Please describe your company and position.

I am the Director of Lumos Consulting

Describe what your company does in a single sentence.

Coaching and Interim Support Consultancy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Makers Co to accomplish?

• Logo
• Branding
• Social media content

SOLUTION

How did you find Design Makers Co?

Referral

Why did you select Design Makers Co over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Design Makers Co were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I needed a logo created, branding and a user friendly website. I also needed some templates created for social media content. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Design Makers created a logo and branding that perfectly aligned with my service industry, establishing a trustworthy and professional image. The templates they provided helped me engage my audience more effectively and offer real value. My audience connected with the brand, and the website’s user-friendly design made navigation effortless. Not only did the website help me generate leads, but it also made collecting and organising data seamless, allowing me to deepen engagement with my audience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with Design Makers was a seamless experience thanks to their excellent project management. They kept everything on track, provided clear updates at every stage, and were always available to answer my questions or make adjustments. Their attention to detail and commitment to meeting deadlines made the entire process stress-free. I felt fully supported throughout the project, and their collaborative approach ensured the final outcome was exactly what I had envisioned.

What was your primary form of communication with Design Makers Co?

Virtual Meeting

What did you find most impressive or unique about this company?

What I found unique about Design Makers Co was the platform they use to manage projects. It gave me a clear, real-time view of what stage my work was at, which was so reassuring. I could interact directly with the designers, provide feedback, and approve things seamlessly. This level of transparency and collaboration made the whole process smooth.

Are there any areas for improvement or something Design Makers Co could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Practice Manager of Gerrards Cross Skin Clinic

Describe what your company does in a single sentence.

Beauty & Aesthetics

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Makers Co to accomplish?

• Create branding
• Share website ideas
• Help gain new clients

SOLUTION

How did you find Design Makers Co?

Referral

Why did you select Design Makers Co over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed branding, logo and design services for our business

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have had positive feedback from old and new clients. Branding is perfect for our company ethos and the logo is just right. 
We love the company's unique approach and the personal touch to ensure we were happy and informed throughout. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered in ample time and ahead of deadlines which was fantastic. All of our concerns were dealt with in a professional manner and decisions made were explained clearly 

What was your primary form of communication with Design Makers Co?

Virtual Meeting

What did you find most impressive or unique about this company?

Their interpersonal approach and how they grasped our needs immediately and met them too !!!

Are there any areas for improvement or something Design Makers Co could have done differently?

None. 110/100

BACKGROUND

Introduce your business and what you do there.

I’m a rapid transformation therapist and spiritual coach, and my team consists of healers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Design Makers Co?

I hired Design Makers Co to design my logo, website, and branding.

SOLUTION

What was the scope of their involvement?

We had a brand meeting to get an idea of what I do and how I envisioned my branding. I put together a mood board of the things I liked. They came back to me with three different ideas. I selected what I liked from each one, and we came together to get the final logo and brand colors. They then put together a palette and a series of social media templates for me to keep and work with.

They also put my website together. We talked through what I needed, whether I wanted to add a shop where people could purchase things online, how many pages I wanted, and what I wanted to cover. We also worked together on the copy. I did a lot of the base of what I needed, and they helped me finalize it.

Currently, they're doing maintenance for me. I’ve taken on another team member, and they update my website with that additional member.

What is the team composition?

Pav has been my main point of contact, and he manages the process for me.

How did you come to work with Design Makers Co?

I saw them on social media. I reached out to Pav because I knew he was extremely professional and would take care of what I needed.

How much have you invested with them?

We've spent about £3,500.

What is the status of this engagement?

We started working together in January 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

As soon as I launched the website, I published it on my social media accounts, and people started engaging with it immediately. The feedback on my social media has been fantastic — people absolutely love the branding and the website, which is more than I expected.

How did Design Makers Co perform from a project management standpoint?

They've held my hand through the whole process, guiding me to meet my expectations. We use Zoom, email, and WhatsApp for regular communication. 

There have been a couple of typos, but that's my fault because I made some changes to the copy. As soon as I spotted them, I emailed their team, and they handled it within three minutes.

What did you find most impressive about them?

Their speed and efficiency have been impressive.

Are there any areas they could improve?

When they initially created my branding, they gave me three options. A little bit more would’ve been nice, but I understood why they didn’t.

Do you have any advice for potential customers?

Trust their knowledge, and let them understand what you need and guide you to the right products.