Design Makers Co

BACKGROUND

Please describe your company and position.

I am the Director of Petite P - The Little Gift Shop

Describe what your company does in a single sentence.

Small online shop business selling gifts

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Makers Co to accomplish?

Branding consistency

SOLUTION

How did you find Design Makers Co?

Referral

Why did you select Design Makers Co over others?

• High ratings
• Pricing fit our budget

How many teammates from Design Makers Co were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Petite P is a small online store sepcialising in unique and thoughtful gifts for various occasions. We were looking. for a cohesive set of branding templates that could be used across our product packaging, digital marketing materials, and social media platforms.  

Objectives:

• Establish a visually appealing an recognisable  brand identity.  
• Ensure consistency across all brand touchpoints.  
• Create flexible, easy-to-use templates for ongoing use.  

Deliverables:
1. Product Branding Templates

• Packaging labels (stickers)  
• Product inserts (thank-you cards, discount vouchers)  
• Digital mockups for product images  

2. Social Media Templates

• Instagram & Facebook post templates  
• Story templates for promotions & customer testimonials  
• Banner graphics for online store & seasonal campaigns  

3. Brand Identity Guidelines:

• Style: Elegant, modern, and clean
• Colour Palette: Soft pastels using the pink tone already established 
• Typography:Clean, easy to read, and engaging  
• Imagery:High-quality product photography with minimalistic elements  

Target Audience:
Primarily women aged 30-65 looking for unique, thoughtful gifts for friends and family.  

Technical Requirements:

• Editable templates in Canva, Adobe Illustrator, or Photoshop  
• File formats: PNG, JPG, and vector files (AI, PSD)  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We’re thrilled with the results and the impact Design Makers have had on my online gift shop. Here are some key outcomes

1. Brand Consistency Achieved – With the cohesive branding templates in place, my product packaging and social media now present a unified and professional look, strengthening brand recognition.  
2. Increased Engagement on Social Media – Since implementing the new social media templates, engagement rates (likes, comments, shares) have increased by around 35% and follower growth has improved by at least 20% and growing. 
3. Higher Customer Retention - The inclusion of branded thank-you cards and discount vouchers has contributed to a 15% increase in repeat purchases and customer loyalty. I have had some wonderful feedback from clients on the look of my branding.
4. Enhanced Product Presentation – The newly designed product labels and stickers have led to a more polished look and feel throughout. 
5. Streamlined Content Creation – The easy-to-use templates have saved me 8 plus hours per week on content creation, allowing for more efficient marketing efforts.  

I so pleased to see these positive results. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Design Makers demonstarted excellent project management throughout the process. They maintained clear communication, provided regular updates, and ensured all deliverables were completed on schedule. Every milestone, from initial concepts to final templates, was delivered on time, allowing me to implement the new branding seamlessly.  

They were highly responsive to my needs, taking the time to understand my vision and incorporating my feedback efficiently. Whenever adjustments were needed, they handled them promptly and professionally, ensuring the final designs aligned perfectly. Their proactive approach and attention to detail made the collaboration smooth and highly effective.

What was your primary form of communication with Design Makers Co?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Design Makers was their ability to translate my brand vision into beautifully cohesive and functional designs. Their attention to detail, creativity, and understanding of my target audience significantly impacted my branding.

Beyond their design expertise, their professionalism and responsiveness stood out. They took the time to listen to me, provided thoughtful recommendations, and ensured every aspect of the project was handled with care. Their ability to balance creativity with practical, user-friendly templates made the partnership truly exceptional.

Are there any areas for improvement or something Design Makers Co could have done differently?

Overall, my experience with Design Makers was fantastic, and their work exceeded my expectations. Their creativity, professionalism, and attention to detail truly brought my brand to life.  

If I were to suggest any areas for enhancement, one minor one would be providing a few more initial concept variations to explore different creative directions before finalising the designs. This could offer even more flexibility in refining the perfect look. 

That said, their responsiveness and willingness to adapt throughout the process made for a smooth process and I would happily work with them again!

BACKGROUND

Please describe your company and position.

I am the Director of ASM Wealth Management LTD

Describe what your company does in a single sentence.

Provides holitics wealth management advice to private clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Makers Co to accomplish?

• Brand
• Marketing tools i.e business card and brochures

SOLUTION

How did you find Design Makers Co?

• Online Search
• Referral

Why did you select Design Makers Co over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Design Makers Co were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Rebrading of Business with new logo and company colours. Also helped on rebranding online pdf brouchures. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes from a rebranding project that demonstrate success typically include:
 1. Brand Awareness & Perception
 • Increase in brand recognition (measured through surveys, social listening)
 • Positive sentiment analysis and improved brand perception in customer feedback or online mentions.
 2. Customer Engagement
 • Growth in email open rates and click-through rates.
 3. Financial Performance
 • Increase in sales or revenue.
 • Improved customer retention rates.
 • Higher customer acquisition rates and lower cost per acquisition (CPA).
 4. Market Positioning
 • Increased partnerships or business opportunities.
 5. Employees
 • Improved employee satisfaction and internal adoption of the new brand.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project was delievered on a timely basis and they understand our needs. Easy to convey our thoughts

What was your primary form of communication with Design Makers Co?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The personal touch and the attentiveness of their staff were impressive.

Are there any areas for improvement or something Design Makers Co could have done differently?

n/a

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of Haven House Children's Hospice

Describe what your company does in a single sentence.

Hospice - health sector - UK

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Makers Co to accomplish?

• Create assets for high end events

SOLUTION

How did you find Design Makers Co?

Referral

Why did you select Design Makers Co over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Design Makers Co were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design Makers were appointed as graphic designers for a number of events and campaigns for our fundraising team. They helped create assets for a nationwide walking challenge and were part of the process from the beginning of the campaign. They created the whole brand package for the challenge. They also work on our designs for our high value fundraising team creating, brochures, donation assets and visuals for online media. They're great to work with. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Design Makers designed our assets for our annual high value Ball - working on visuals from the start of the project to the materials used on the fundraising evening. The assets were designed at a very high standard and we believe that this helped elevate our brand on the night in particular and therefore resulting in our fundraising growth. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Design Makers are extremely professional, they communicate regularly and have delivered on time on every single project. They are particularly efficient. 

What was your primary form of communication with Design Makers Co?

Virtual Meeting

What did you find most impressive or unique about this company?

They take the time to understand the brief and will work with you, whatever it takes, for the best result for your brand. 

Are there any areas for improvement or something Design Makers Co could have done differently?

Probably only to understand print principles a little more but otherwise no they are great and willing to learn on every project.

BACKGROUND

Please describe your company and position.

I am an Executive of Angel Properties (angelproperties.uk)

Describe what your company does in a single sentence.

We help people sell their properties.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Makers Co to accomplish?

• Create a modern cleaner and fresher looking logo and colour scheme

SOLUTION

How did you find Design Makers Co?

Referral

Why did you select Design Makers Co over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Design Makers Co were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work was to design a new logo that reflects the company's brand identity. Key deliverables include multiple logo design concepts, a final logo in various formats, and a style guide outlining logo usage and color schemes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project include the approval and delivery of the final logo within the agreed timeline. In fact they complete their works ahead of time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Pav’s project management was highly efficient, with all deliverables completed as per the project schedule. He maintained clear and consistent communication, ensuring any adjustments were addressed promptly. Pav was responsive to our feedback and ensured that all revisions aligned with our expectations, demonstrating a high level of professionalism and attention to detail.
Pav managed the project smoothly, consistently meeting deadlines and providing regular updates on progress. He quickly responded to any changes or requests, adapting to our needs and making necessary adjustments without delay. His proactive approach helped keep the project on track and ensured all deliverables were met to our satisfaction.

What was your primary form of communication with Design Makers Co?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about the company was their exceptional attention to detail and commitment to understanding and bringing our vision to life.

Are there any areas for improvement or something Design Makers Co could have done differently?

NA

BACKGROUND

Please describe your company and position.

I am the Director of Lumos Consulting

Describe what your company does in a single sentence.

Coaching and Interim Support Consultancy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Makers Co to accomplish?

• Logo
• Branding
• Social media content

SOLUTION

How did you find Design Makers Co?

Referral

Why did you select Design Makers Co over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Design Makers Co were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I needed a logo created, branding and a user friendly website. I also needed some templates created for social media content. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Design Makers created a logo and branding that perfectly aligned with my service industry, establishing a trustworthy and professional image. The templates they provided helped me engage my audience more effectively and offer real value. My audience connected with the brand, and the website’s user-friendly design made navigation effortless. Not only did the website help me generate leads, but it also made collecting and organising data seamless, allowing me to deepen engagement with my audience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with Design Makers was a seamless experience thanks to their excellent project management. They kept everything on track, provided clear updates at every stage, and were always available to answer my questions or make adjustments. Their attention to detail and commitment to meeting deadlines made the entire process stress-free. I felt fully supported throughout the project, and their collaborative approach ensured the final outcome was exactly what I had envisioned.

What was your primary form of communication with Design Makers Co?

Virtual Meeting

What did you find most impressive or unique about this company?

What I found unique about Design Makers Co was the platform they use to manage projects. It gave me a clear, real-time view of what stage my work was at, which was so reassuring. I could interact directly with the designers, provide feedback, and approve things seamlessly. This level of transparency and collaboration made the whole process smooth.

Are there any areas for improvement or something Design Makers Co could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Practice Manager of Gerrards Cross Skin Clinic

Describe what your company does in a single sentence.

Beauty & Aesthetics

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Makers Co to accomplish?

• Create branding
• Share website ideas
• Help gain new clients

SOLUTION

How did you find Design Makers Co?

Referral

Why did you select Design Makers Co over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed branding, logo and design services for our business

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have had positive feedback from old and new clients. Branding is perfect for our company ethos and the logo is just right. 
We love the company's unique approach and the personal touch to ensure we were happy and informed throughout. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered in ample time and ahead of deadlines which was fantastic. All of our concerns were dealt with in a professional manner and decisions made were explained clearly 

What was your primary form of communication with Design Makers Co?

Virtual Meeting

What did you find most impressive or unique about this company?

Their interpersonal approach and how they grasped our needs immediately and met them too !!!

Are there any areas for improvement or something Design Makers Co could have done differently?

None. 110/100

BACKGROUND

Introduce your business and what you do there.

I’m a rapid transformation therapist and spiritual coach, and my team consists of healers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Design Makers Co?

I hired Design Makers Co to design my logo, website, and branding.

SOLUTION

What was the scope of their involvement?

We had a brand meeting to get an idea of what I do and how I envisioned my branding. I put together a mood board of the things I liked. They came back to me with three different ideas. I selected what I liked from each one, and we came together to get the final logo and brand colors. They then put together a palette and a series of social media templates for me to keep and work with.

They also put my website together. We talked through what I needed, whether I wanted to add a shop where people could purchase things online, how many pages I wanted, and what I wanted to cover. We also worked together on the copy. I did a lot of the base of what I needed, and they helped me finalize it.

Currently, they're doing maintenance for me. I’ve taken on another team member, and they update my website with that additional member.

What is the team composition?

Pav has been my main point of contact, and he manages the process for me.

How did you come to work with Design Makers Co?

I saw them on social media. I reached out to Pav because I knew he was extremely professional and would take care of what I needed.

How much have you invested with them?

We've spent about £3,500.

What is the status of this engagement?

We started working together in January 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

As soon as I launched the website, I published it on my social media accounts, and people started engaging with it immediately. The feedback on my social media has been fantastic — people absolutely love the branding and the website, which is more than I expected.

How did Design Makers Co perform from a project management standpoint?

They've held my hand through the whole process, guiding me to meet my expectations. We use Zoom, email, and WhatsApp for regular communication. 

There have been a couple of typos, but that's my fault because I made some changes to the copy. As soon as I spotted them, I emailed their team, and they handled it within three minutes.

What did you find most impressive about them?

Their speed and efficiency have been impressive.

Are there any areas they could improve?

When they initially created my branding, they gave me three options. A little bit more would’ve been nice, but I understood why they didn’t.

Do you have any advice for potential customers?

Trust their knowledge, and let them understand what you need and guide you to the right products.

BACKGROUND

Please describe your company and position.

I am the Studio Owner of RKORE

Describe what your company does in a single sentence.

Pilates Studio 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Makers Co to accomplish?

• Logo Design

SOLUTION

How did you find Design Makers Co?

Other

Why did you select Design Makers Co over others?

Great culture fit

Describe the scope of work in detail. Please include a summary of key deliverables.

I needed a Logo design for my Pilates Studio.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Great feedback on my Logo/branding 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Design makers were quick and efficient. They really understood what I needed. 

What was your primary form of communication with Design Makers Co?

Email or Messaging App

What did you find most impressive or unique about this company?

I loved their previous projects and how and what they had designed.

Are there any areas for improvement or something Design Makers Co could have done differently?

I honestly could not think of one thing, they were a pleasure to work with. 

BACKGROUND

Please describe your company and position.

I am the Project Coordinator of Brampton Gurdwara

Describe what your company does in a single sentence.

Brampton Gurdwara, also known as Sri Guru Nanak Sikh Centre, is a place of worship and community gathering for Sikhs in Brampton. It serves as a hub for spiritual growth, community service, and cultural preservation, offering daily prayers, kirtan, langar (community meals), and educational programs. It is dedicated to fostering the teachings of Sikhism and supporting the local community through various initiatives.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Design Makers Co to accomplish?

• Increase Awareness of Upcoming Projects and Programs
• Enhance Community Engagement Through Digital Platforms
• Attract Volunteers and Donors

SOLUTION

How did you find Design Makers Co?

Referral

Why did you select Design Makers Co over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Website Design and Development:

Designed and developed a modern website from scratch, accessible at bramptongurdwara.ca, tailored to meet the Gurdwara's needs.
Included user-friendly navigation to showcase key information about the Gurdwara, its services, programs, and upcoming events.
Integrated features such as online donation options, live streaming for prayers and events, and multilingual support for Punjabi and English.
Ensured mobile responsiveness and optimization for seamless user experience across devices.

       2. Awareness Campaign Materials:

Designed informational pamphlets to educate the community about the code of conduct (Rehat Maryada) observed at the Gurdwara, including guidelines for appropriate behavior and attire within the premises.
Created visually engaging materials to highlight ongoing projects, such as food drives, educational programs, and construction or renovation updates, ensuring transparency and community involvement.
Produced posters and flyers for special events like Gurpurabs, kirtan programs, and seva opportunities.

       3. Social Media and Digital Branding:

Developed a consistent visual identity for the Gurdwara’s social media platforms, including custom templates for event announcements and daily updates.
Designed digital assets for increasing community engagement, such as banners for live-streamed events and shareable content for outreach campaigns.
Created event-specific digital marketing materials to boost attendance and awareness of programs.

       4. Community Outreach Projects:

Designed brochures and presentations for fundraising initiatives, showcasing the Gurdwara’s mission to support long-term projects like affordable housing, langar services, and youth programs.
Assisted in creating educational materials for workshops and courses, such as Sikh core beliefs and values, targeting youth and newcomers to the community.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase in Social Media Following: The revamped digital presence and visually appealing content led to a significant rise in the Gurdwara's social media following. Platforms like Instagram, Facebook, and YouTube saw a huge growth
• Increase in Donation Pledges for Upcoming Projects: The awareness materials and online donation tools effectively communicated the Gurdwara's vision and ongoing projects, resulting in a increase in donation pledges. This reflects enhanced trust and support from the community for initiatives such as langar services, renovations, and long-term projects.
• Increase in Community Engagement: There was a noticeable rise in event attendance and participation in programs such as educational workshops, seva initiatives, and cultural celebrations. Online engagement metrics, including likes, shares, and comments on posts, also saw a significant boost, with engagement rates increasing. Live-streamed events garnered more views and interactions, extending the Gurdwara's impact beyond local attendees to the global Sikh community.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management by Design Makers was exceptional, characterized by efficiency, transparency, and excellent communication:

Timely Delivery:

Every deliverable was provided on time, adhering to the agreed-upon timelines without compromising quality. Whether it was the website, awareness pamphlets, or social media assets, deadlines were consistently met, ensuring smooth project progression.

Real-Time Updates:

Design Makers employed a robust project tracking system that provided real-time updates. We always knew the exact stage of our projects, from planning to execution, without the need to actively reach out. This proactive approach kept us well-informed and confident about the progress.

Responsive Communication:

Communication was outstanding throughout the project. The team was prompt in replying to queries, addressing concerns, and incorporating feedback. Whether through emails, calls, or meetings, their responsiveness ensured that our needs were always prioritized and met efficiently.

This seamless project management approach not only made the entire process stress-free but also reinforced a sense of trust and collaboration, ultimately delivering results that aligned perfectly with our expectations.

What was your primary form of communication with Design Makers Co?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Design Makers was the Monday.com board they assigned to us for real-time tracking and work orders. This tool provided unparalleled transparency and efficiency in managing our projects.

Real-Time Tracking: The board allowed us to monitor the progress of every task in real time, from initial planning to final delivery, without needing constant follow-ups. This level of visibility gave us complete confidence in the workflow.

Streamlined Work Orders: With all tasks, updates, and deliverables centralized on the board, it was easy to submit requests, provide feedback, and track revisions. The organized structure ensured no detail was overlooked.

User-Friendly Interface: The platform was intuitive and easy to use, making collaboration seamless even for team members who weren’t familiar with such tools.

This innovative and efficient approach to project management set Design Makers apart, showcasing their commitment to client satisfaction and transparency.

Are there any areas for improvement or something Design Makers Co could have done differently?

We found no areas for improvement in Design Makers Co's work. Their project management, communication, and delivery exceeded our expectations. Every aspect of the collaboration was handled professionally, and their attention to detail and responsiveness ensured a smooth and successful partnership. We are completely satisfied with their services.