Dedicated Developers

BACKGROUND

Please describe your company and your position there.

I’m a creative consultant, who is responsible for building and elevating brands through engaging storytelling and presenting simple ideas in film, digital content, social and experiential media.

My responsibilities include recruiting, teaching and leading creative, digital and production teams to craft attention-getting content. I also collaborate with teams and senior leadership to help them better understand consumers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dedicated Developers, and what were your goals?

A client was looking for a technology company who could gain an in-depth understanding of its product offerings and then write effective content for various product listings. In particular, the client needed a UX content writing specialist who was able to write clear, concise and useful content that would improve customer experience and ultimately drive more sales.

SOLUTION

How did you select Dedicated Developers and what were the deciding factors?

Having worked with Dedicated Developers in the past, I knew they were ideally suited to this task. The Dedicated Developers team quickly got up to speed on the specifics and the nuances of the project. Plus, they are super easy to work with.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project involved writing effective content for 50 top selling products. The existing content and structure was poor and riddled with grammatical errors. The content also had no consistent style, often rambled and was populated with technical jargon that made it very difficult to read. The copy also missed several key selling features and did not clearly articulate the value of products.

• This copy was more suited for a print manual than a website. The Dedicated Developers team delivered phenomenal re-written content.
• The revised content improves tone and clarity so that it resonates with the target audience (Construction workers), while not being too simplistic.
• The copy is a more consistent, shorter length that invites the visitor to read the content instead of skip over it.
• The copy includes standard listings of features and benefits for all products so that they are quickly scannable by the user.
• The content is actionable wherever possible – for example, links are integrated into the copy.

How many people from the vendor's team worked with you, and what were their positions?

We mainly interacted with a project manager and a lead content writer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The client is very happy with the revised content. In fact, it has already started receiving positive feedback from team members who are on the front lines interacting with customers, answering phones and processing orders.

The client reports a consistent uptick in online orders that don’t require a sales person to get involved. The client has most definitely received twice the value of its investment in just a short amount of time. The client cannot wait to engage the Dedicated Developers team to rewrite content for the remaining products on its website.

Describe their project management style, including communication tools and timelines.

We were kept up-to-date throughout the project. We used project management dashboard for all communication and we were able to arrange phone calls whenever necessary. The document sharing was handled via Google drive.

What did you find most impressive or unique about this company?

They delivered consistent high quality, carefully crafted content for each of the 50 products. They were super responsive and the project was completed at a record speed. The rewritten content has led to a 23% increase in sales.

Are there any areas for improvement or something they could have done differently?

No, we are extremely happy with our collaboration with Dedicated Developers.

BACKGROUND

Please describe your company and your position there.

I am the Director and Lead Performance Consultant for a firm that specializes in customized training as well as developing technology for companies that want to improve their leadership and sales results.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dedicated Developers, and what were your goals?

We hired Dedicated Developers to help us build a fully integrated custom CRM and marketing automation platform and help us implement a more effective marketing, automation and sales funnel process for our clients. They implemented our landing pages, email marketing and onboarding sequencing to enhance efficiency.

SOLUTION

How did you select Dedicated Developers and what were the deciding factors?

I was referred to Dedicated Developers by a colleague. When I met their team in their Atlanta office, it became evident that they are a solid team and had a great vision for the success of our project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We used to use an off-the-shelf CRM platform for our clients that was restricted to have many customizations. We needed a solid technical partner who also understood online marketing and sales as well in order to develop a customized CRM platform with unique new custom features based upon our client’s business requirements.

Dedicated Developers team helped us build email marketing integration, appointment management, SMS follow up, voice drop follow up, lead scoring and tracking along with many other custom features that our clients requested. They also helped us with putting together a solid marketing and automated follow up system that has greatly improved our client’s sales funnels.

How many people from the vendor's team worked with you, and what were their positions?

I worked with a project manager, technical architect, UI Architect and the lead developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our clients now spend a fraction of time as compared to what they used to in past to properly track and convert their leads into customers. The new customized follow-up and automation marketing process is much more streamlined to perfectly suit our client’s business.

We have seen a huge increase in the number of booked appointments and sales for a variety of our clients without increasing their advertising budget or expanding their sales team.

Describe their project management style, including communication tools and timelines.

They have an easy to navigate project management system which made communication easy to access and track.

What did you find most impressive or unique about this company?

Their level of detail was outstanding. The developers were very easy to communicate with and implemented all our added features just like we needed.

Are there any areas for improvement or something they could have done differently?

Not yet. They have done a great job so far and I have an internal project manager that is very particular about how our money is spent... they have not upset her at all.... KUDOS.

BACKGROUND

Please describe your company and your position there.

I'm the CFO of RMP and responsible for all of the accounting and finance aspects of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dedicated Developers?

We engaged Dedicated Developers as our development team for developing and maintaining mobile applications for Android and iOS platforms.

What were your goals for this project?

Our goal was to have a technical partner to handle all of our technical requests.

SOLUTION

How did you select this vendor?

We had been working with another company first but we wanted a more reliable company. When we were looking for a new partner, we found Dedicated Developers based on great reviews.

Describe the project in detail.

We have been working with their team for over 4 years now, and they have been maintaining and updating our applications. They ensured the apps followed the latest store guidelines and kept them updated with custom modifications.

What was the team composition?

Our Dedicated Developer team includes an iOS Mobile App Developer, Android App Developer, and a Project Manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our business productivity is at an all-time high and our clients have never been happier. Working with Dedicated Developers has been an excellent experience! Our developers at Dedicated Developers are responsive, knowledgeable, and offer expert guidance on the technical issues at hand.

How effective was the workflow between your team and theirs?

They maintain constant communication and have a great project management platform where all the tasks and projects are managed.

What did you find most impressive about this company?

What we like the most about working with Dedicated Developers is that they take time to understand the project requirements, ask for clarification, and then provide a firm timeline to deliver.

Are there any areas for improvement?

The company enjoys working with Dedicated Developers and would like to continue a great partnership.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a social media marketing company focused on helping small business owners grow their social media presence.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dedicated Developers?

We hired Dedicated Developers to give our company website a makeover.

What were your goals for this project?

We wanted to update our branding and layout on our site and improve some of the functionality.

SOLUTION

How did you select this vendor?

I knew one of the owners of the company and contacted him directly. Met the development team in their Alpharetta office and determined it was the right fit to move forward with the project.

Describe the project and the services they provided in detail.

We needed to update our logo, branding on our site, copy, as well as update a lot of backend files. We needed to make our site more mobile friendly, and simply have it work better and be more modern.

What was the team composition?

Our team consisted of a project manager and a web developer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Dedicated Developers updated our site quickly, and they are really easy to work with. We supplied them with all the items we needed done, and they got right to work to get all the changes implemented. They also improved the layout and flow of the site with simple yet powerful updates that really modernized our site. We now have a much more professional looking internet presence.

How was project management arranged and how effective was it?

The project management was very good and I received frequent updates.

What did you find most impressive about this company?

They put in the extra effort to make the site just right and pointed out little things that could be improved that I had not initially thought of. Their professionalism is impressive.

Are there any areas for improvement?

No, I was very pleased with their planning and work product.

BACKGROUND

Please describe your company and your position there.

I am the founder, curriculum designer, and blogger for Super Cool Learning Tools (a comprehensive collection of educational resources for school teachers and homeschoolers).

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dedicated Developers?

We hired Dedicated Developers to redesign and launch our Ecommerce website, so we could effectively showcase and sell curriculum products and resources for educators.

What were your goals for this project?

Our goal at Super Cool Learning Tools is to create a world class Ecommerce marketplace for educators to help with materials that align with state standards and meet the needs of differentiated student learning styles.

SOLUTION

How did you select this vendor?

After working feverishly with many developers over the course of several years, we felt hopeless because our vision seemed too foreign and unattainable. Other companies we worked with:

• Were unable to deliver the specific design and functionality elements that we envisioned
• Lacked the drive and passion to follow completely through with details that were instrumental to the foundation of our goals for the company
• Were unable to effectively problem-solve
• Did not have the stamina and determination to get us were we needed to be.

These were just a few problems we experienced.

In desperation, we gave up on trying to work with offshore developers and perhaps, the answer was right next door! That’s when our Google search led us to Dedicated Developers, a global company with one of the development offices based in Atlanta.

It was with great fortune that we came upon Dedicated Developers, and that is when it all began for our company. Our team met the Dedicated Developers development team at their Atlanta-based office. The ongoing conversation on that fateful day led to the development of the online marketplace that would reach educators and meet the needs of students around the world.

Describe the project and the services they provided in detail.

We wanted to have a website that would beautifully showcase classroom resources, so school teachers can easily find what they need. We continue to add new features and the development is on-going.

What was the team composition?

Project manager, UX designer and web developer

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Dedicated Developers made my creative ideas a profitable online business!

How was project management arranged and how effective was it?

The project managers at Dedicated Developers are skillful listeners, patient problem-solvers, and visionaries. With the synthesis of these ingredients, this project became a unique platform among competitors.

When assigned a project manager to work on a specific site, the client is matched with the knowledge and expertise of the project manager that would take the individual assignment to its highest level.

What did you find most impressive about this company?

Dedicated Developers' attention to detail, as well as care and concern for customer satisfaction, was unlike any company we've worked with. The project management dashboard platform is absolutely amazing! It kept all correspondence organized and available 24/7. The communication between all project employees allowed open and engaged exchanges always!

Are there any areas for improvement?

Make available packages for moving forward to the next step of the project. For example: SEO marketing services, ongoing maintenance plans, legalities, hosting; A one-stop website development shop

BACKGROUND

Please describe your company and your position there.

I'm the co-founder of a mobile app company that sends reminders to users based on real time proximity to a store.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dedicated Developers?

We hired Dedicated Developers to develop iOS and Android mobile application for our project.

What were your goals for this project?

We needed to have an easy to use app for end users, that also had the ability to contain several thousand products and be able to access the information quickly. Our goal was to improve upon other apps in the marketplace, to make it work better, faster, and easier to use.

SOLUTION

How did you select this vendor?

We searched for Dedicated Developers online. It was easy to get in touch with their team which itself was a game changer. Many companies we contacted did not even return our phone call or messages. We were able to book an appointment with Dedicated Developers team online which is amazing.

Describe the project in detail.

Our mobile application is a platform for ‘proximity-based triggering events, utilizing a user-facing, native mobile app and a backend website for system administration. There will be two main ‘types’ of these reminders. Reminder lists for stores, which can be shared among users & Peer-to-Peer reminders. Both can be geospatial based / activated. The app will allow its users to create, share, and maintain lists of items that they will be reminded of when in proximity to that store or user. All items available within the mobile app will be managed by the system administrator via a separate website.

What was the team composition?

We had an overall project manager, a UX analyst, a UI/UX designer, a web developer, an Android app developer and an iOS app developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have been able to include a very large number of stores and products in our app that is far greater than other apps in this industry. User testing has been showing a very positive response which gives us the confidence that our app will be very successful when it launches officially very soon.

How effective was the workflow between your team and theirs?

The overall project manager set us up on their online project management system. It has been great to be able to keep all the stages of our project. Our developers and designers have been keeping us up to date with this system.

What did you find most impressive about this company?

All of the different experts, designers and developers are very professional and thorough. They have paid attention to the fine details and made sure everything about the apps works seamlessly. They also are great at being able to take our feedback and implementing it quickly and answering any questions we have.

Are there any areas for improvement?

I cannot think of anything. Dedicated Developers is professional and thorough.

BACKGROUND

Please describe your company and your position there.

I'm the Hardware Architect and Consultant of a Transport Tracking firm within the Transportation sector in North America. We are a company that provides wireless GPS enabled tracking devices for rail, trucking, and marine transport sector. Our sensors connect the transportation sector to the Internet of Things (IoT)

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dedicated Developers?

We hired Dedicated Developers to design and build our GPS enabled hardware devices, the web application and iOS and Android apps to monitor the devices. It was challenging to find a development company that had the end to end skills we needed for this project. Lots of companies had the software skills, but not very many had the hardware skills. We were thrilled when we found Dedicated Developers, because they were able to do both for us.

What were your goals for this project?

To develop a fully functional hardware and software solution (web application, and mobile application for iOS and Android platform).

SOLUTION

How did you select this vendor?

We found them online and we were pleased with our initial interactions with their team. We right away felt comfortable with their knowledge, experience, and team composition.

Describe the project in detail.

They developed the hardware, the web application and the iOS and Android mobile apps for us. The hardware they created are sensors used to monitor a wide variety of things for the transport industry. The sensors can monitor speed, acceleration, elevation, breakdown, GPS route coordinates, and then transmit all the data through the cellular network. Our clients can see all the data points within the centralized application control panel to fully monitor their cargo. Their team did a lot of initial research and were able to suggest hardware components and sensors that would be the best configurations that would reduce the costs during mass production. They helped us figure out the best components that are reliable, durable and cost effective, so the total hard costs for each finished sensor goes down, and profits go up. They were able to bring the total cost of each unit down by 21%. They were creative while building the prototype sensors, which they were able to do quickly within a couple months. The software they created to run and monitor the sensors uses the latest cutting-edge technology, and connects our industry to the Internet of Things, which is fast, efficient, responsive and very well designed.

What was the team composition?

Our team consisted of a very experienced and qualified hardware architect who had a PhD degree in Electrical engineering, system design engineers, UI/UX designers, highly skilled web and mobile app developers, a quality assurance analyst and a project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The hardware sensors they created for us are top notch, and the monitoring software to run and monitor them is robust. Partnering with Dedicated Developers team has enabled our company to be the cutting-edge leader in our industry.

How effective was the workflow between your team and theirs?

The team uses a project management software that is intuitive. We were also able to conveniently book calls to talk to their team live and they had excellent communication through emails. They were quick to answer any of our questions and always were patient to not only implement our feedback but also provide their insights from their experience. The whole development process was transparent and easy to keep track of.

What did you find most impressive about this company?

Their ability to bring together a hardware and software team that worked so well together was impressive. Their initial research allowed them to fully understand our needs and what we were trying to achieve in the short, medium and long term.

Are there any areas for improvement?

They did a very good job and our entire team is very pleased with their collaboration.

BACKGROUND

Please describe your company and your position there.

I'm the CEO and founder of transportation company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dedicated Developers?

I wanted a company to perform a UX Analysis, create Wireframes, and build us a Minimum Viable Product (MVP). There was an idea, but I needed to turn that into a solid MVP.

What were your goals for this project?

To bring a concept I had in my mind of launching a mobile app.

SOLUTION

How did you select this vendor?

I was referred to Dedicated Developers by a trusted business colleague.

Describe the project in detail.

The Dedicated Developers team acted as consultants and provided outstanding brainstorming sessions that improved on our original app concept. The UX Analysis was very detailed and was able to shed light on how to best proceed. The team then created Wireframes that clearly laid out how the app would work, and what the best user flow would be. Dedicated Developers then moved on to create our MVP.

What was the team composition?

One project manager and UI/UX designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was wrapped up within a timely manner and was completed with the original estimated delivery time. They have done an outstanding job and now we can take MVP to complete product development. The whole team is really professional and friendly and have been great to work with.

How effective was the workflow between your team and theirs?

They had a project management dashboard and that allowed us the ease to access ongoing project discussions when it was convenient and even while we were on the go! Also, my time was very limited in when I could work on this and Dedicated Developers were so mindful of that "window", which made it even easier to work with them.

What did you find most impressive about this company?

While working with them, we really liked that we never felt rushed in terms of providing feedback. Also, we could openly discuss our questions and ideas about the project on the phone. We loved the fact they were always available to talk live and were prompt in responding to our questions or ideas via messages, and they were so accommodating in working with my tight schedule.

Are there any areas for improvement?

Not really - The process was so smooth and easy, plus they were so supportive as well.

BACKGROUND

Please describe your company and your position there.

I'm the Co-founder of the Cut Time App. We have a Scheduling App for iOS and Android for service-based businesses to allow their clients to book appointments and improve wait times for their clients via the app.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dedicated Developers?

Our goal was to build the scheduling app that was a hybrid between a traditional scheduling app and regular walk-ins, that is more in tune with our target users. We wanted a team who could understand our vision and make it a reality. Dedicated Developers’ team was able to execute our project as we had envisioned.

What were your goals for this project?

To have a highly functioning and professional app.

SOLUTION

How did you select this vendor?

We had previously worked with another development company that had limited scope of the project and could not deliver. Dedicated Developers salvaged the work that was completed by the other company, added new features, and successfully launched the apps in the iOS and An-droid stores.

Describe the project in detail.

Our goal was to build the scheduling app that was a hybrid between a traditional scheduling app and regular walk-ins, that is more in tune with our target users. We wanted a team who could understand our vision and make it a reality. Dedicated Developers’ team was able to execute our project as we had envisioned.

What was the team composition?

Our Dedicated Developer team included one iOS Mobile App Developer, one Android Mobile App Developer, and one Project Manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are very happy with our mobile apps. We were impressed that they delivered what they promised and delivered it on time and we were successfully able to publish our app in the Google and Apple stores. Dedicated Developers team was patient and worked through all of our desired changes (big or small) with utmost sincerity and commitment.

How effective was the workflow between your team and theirs?

We used an online management portal they provided to manage all the steps to build out the apps. Scheduling was easy and we could keep track of the progress of the app building and were kept up to date regularly. We also had conference calls with our team whenever it was deemed necessary.

What did you find most impressive about this company?

We really liked that we could meet with the Dedicated Developers’ team face-to-face. We could see they understood our vision and the concept of our project. The expertise and technical skill of their team was evident as they worked through everything, and were able to create a fully functioning app, just like we originally planned.

Are there any areas for improvement?

They are a solid team who delivers. We are extremely happy with their work.