Name: Decoder
Address: 6006 Northeast Glisan Street, Portland, United States, OR, 97213, US
Telephone: +1(503) 505-6362
Price range: $150 - $199
Rating: 4.8

Customer-Centric Digital Marketing

Decoder is a digital marketing agency that helps businesses improve their ROI by aligning experiences with what your customers care about most. What differentiates Decoder is their expert team averaging 10 years of experience each, proprietary customer-centric and data-driven process, and unmatched track record in creating meaningful, measurable growth. Notable clients include AAA, VMware, Regence, Mercy Corps, Virgin, SAIF, New Seasons Market, Lewis & Clark College, and Powell's Books.

Min project size
$10,000+
Hourly rate
$150 - $199 / hr
Employees
10 - 49
Locations
Portland, OR
Year founded
Founded 2011
Languages
Timezones

No have been added yet...

Pricing Snapshot

Min. project size $10,000+

Avg. hourly rate $150 - $199 /hr

Rating for cost 4.8 /5

What Clients Have Said

Decoder offers competitive pricing with project costs ranging from $1,500 monthly to $250,000 for comprehensive services. Clients appreciate their value for cost, effective management, and measurable outcomes, such as significant increases in ROI and conversions.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $49,999 based on 9 reviews

< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000

Learn more about SEO pricing

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Decoder Review Insights

Overall Review Rating

4.8

Quality 4.9
Schedule 4.9
Cost 4.8
Willing to Refer 4.9

Top Mentions

Review Highlights

Strong Communication Skills

Decoder excels in communication, simplifying complex concepts for clients. They maintain clear, consistent communication, keeping clients informed and engaged throughout projects.
Diverse Industry Experience

Decoder's expertise spans various industries, including healthcare, wellness, IT services, retail, and real estate, demonstrating adaptability and proficiency in addressing unique business challenges.
Proven SEO and PPC Expertise

Decoder consistently delivers strong results in SEO and PPC campaigns, greatly enhancing organic visibility, reducing cost-per-lead, and increasing conversion rates for diverse industries. Clients report substantial improvements in traffic and revenue due to their targeted strategies.
High Client Satisfaction

All clients express satisfaction with Decoder’s services, often rehiring them for additional projects. They are commended for their integrity, transparency, and dedication to client success, often going beyond the project scope.
Innovative and Flexible Solutions

Decoder is recognized for their innovative approaches and flexibility. They tailor solutions to client needs, providing strategic guidance and adapting strategies to optimize results.

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Decoder Reviews

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Pay Per Click
Confidential
Nov. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Decoder does a great job of bringing cost-effective leads in our complicated niche with low-volume keywords."

Jul 18, 2023

Sr. Global Mktg. Manager, Marking & Coding Solutions Firm

Anonymous

Manufacturing
Cranberry Township, Pennsylvania
1,001-5,000 Employees
Online Review
Verified

Decoder was hired to manage the paid advertising efforts of a marking and coding solutions firm. The team is responsible for Google and Microsoft Ads optimization, keyword research, and campaign strategies.

The engagement has led to a 963% increase in Google Ads ROI, exceeding the client's business goals. Decoder has communicated well to provide progress updates and feedback, and their team has been prepared, organized, and responsive throughout the workflow.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Senior Global Marketing Manager of a manufacturing company

Describe what your company does in a single sentence.

We solve your industrial or consumer packaged goods marking and coding challenges throughout your whole production line, from out-of-the-box products to custom engineered systems.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Decoder to accomplish?

Preserve lead volume while cutting ad spend
Reduce cost-per-lead
Improve advertising ROI

SOLUTION

How did you find Decoder?

Online Search
Referral

Why did you select Decoder over others?

High ratings
Great culture fit
Referred to me
Company values aligned

How many teammates from Decoder were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope is to manage our paid advertising through Google Ads and Microsoft Ads and optimize the spend. Factors to manage include targeted keywords, campaign implementation and management, effective lead acquisition, cost-per-click, cost-per acquisition, and ROI.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Google Ads ROI to date has been 963%

Bing Ads ROI to date has been 2,779%

Lead volume has increased significantly despite cutting ad spend

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have virtual meetings other week and can email or call as needed. Decoder Digital is always prepared, efficient, organized, highly responsive, and capable of meeting or exceeding all of our requirements.

What was your primary form of communication with Decoder?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Decoder does a great job of bringing cost-effective leads in our complicated niche with low-volume keywords.

Are there any areas for improvement or something Decoder could have done differently?

There's nothing they need to improve on.

RATINGS

5.0

Pay Per Click Search Engine Optimization Web Design
Confidential
Jan. 2015 - Dec. 2016

4.5

Quality: 4.5

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

"Decoder offered a really well-rounded approach to digital marketing."

Feb 22, 2024

Executive, West Coast Sailing

Anonymous

Retail
Portland, Oregon
11-50 Employees
Online Review
Verified

A sailboat retailer hired Decoder to optimize their Google Ads and perform a business rebranding. Moreover, the team designed and developed a new website for the client.

Thanks to Decoder's work, the client's revenue increased 4.5x with a profitable ROAS of 625% and a 40% e-commerce revenue uplift. The team provided hands-on management, hosted regular meetings, and responded thoughtfully to any issues. Their broad skill set for digital marketing was impressive.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am an executive of West Coast Sailing

Describe what your company does in a single sentence.

Online retailer for small sailboats, sailing parts, equipment, and accessories.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Decoder to accomplish?

Grow online revenue
Redesign website

SOLUTION

How did you find Decoder?

Online Search

Why did you select Decoder over others?

Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost

How many teammates from Decoder were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

West Coast Sailing hired Decoder Digital initially to help optimize Google Ads. The partnership evolved over time to include a complete business rebranding and new site development project. Key deliverables included meeting/exceeding 500% ROI in Google Ads spending and lifting site conversion rate.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

PPC revenue grew 4.6x with a profitable return on ad spend of 625%. Revenue from organic traffic increased 5.8x through SEO, even higher than the 155% traffic growth we saw thanks to a focus on top performing keywords. The site redesign saw a lift in conversion rates and customer retention, resulting in a 40% lift in e-commerce revenue year-over-year.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Decoder provided hands on management of the project, meeting at least weekly. Most delays in the web development process were related to internal decision making rather than the Decoder team. Responses were always thoughtful and provided options for next steps with costs and implications.

What was your primary form of communication with Decoder?

In-Person Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Decoder offered a really well-rounded approach to digital marketing, with team members experienced in PPC, SEO, branding, development, design, and even customer research. The ability to tap into different skill sets for different needs was invaluable, without needing to go to another firm.

Are there any areas for improvement or something Decoder could have done differently?

No, we had a great experience and would recommend.

RATINGS

4.5

Other Digital Marketing Pay Per Click Search Engine Optimization
$200,000 to $999,999
Jan. 2021 - July 2023

4.5

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"Decoder was exceptionally flexible as we tried to figure out the best way to implement their recommendations."

Aug 22, 2023

CEO, Powell's Books

Patrick Bassett

Retail
Portland, Oregon
201-500 Employees
Online Review
Verified

A bookstore hired Decoder to assess their existing website with the goal of identifying opportunities to improve their SEO. The team also helped develop and implement SEM strategies.

Thanks to Decoder's efforts, the client saw substantial improvements in terms of site traffic, SEO rankings, and conversions. From start to finish, the team was highly responsive to the client's needs and provided the necessary guidance throughout the process. They were also punctual and flexible.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of Powell's Books

Describe what your company does in a single sentence.

Powell's Books is the worlds largest independent bookseller, selling used and new books.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Decoder to accomplish?

Improve site SEO performance
Develop and implement SEM strategies

SOLUTION

How did you find Decoder?

Referral

Why did you select Decoder over others?

Great culture fit
Good value for cost
Referred to me

How many teammates from Decoder were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Decoder conducted a site assessment to determine ways that Powell's Books could improve our SEO functionality, and identify features and opportunities for improving organic visibility and click-through rates. This included URL formatting and site architecture best practices.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Dramatic improvement in SEO rankings, site performance, and conversion rates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Decoder was very responsive to our requests, provided guidance when appropriate, and always delivered on time.

What was your primary form of communication with Decoder?

Virtual Meeting

What did you find most impressive or unique about this company?

Decoder was exceptionally flexible as we tried to figure out the best way to implement their recommendations.

Are there any areas for improvement or something Decoder could have done differently?

None that I can think of.

RATINGS

4.5

Showing 11-13 of 13 Reviews

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Learn More

Verified Client Reviews: 12

Overall Review Rating: 4.8

Source: Clutch

Last Updated: June 22, 2025

Business Entity

Business Entity Name	Decoder Digital LLC
Source	Oregon Secretary of State Corporation Division
Jurisdiction of Formation	Oregon
Date of Formation	May 20, 2013
Status	Active
Last Updated	February 9, 2024
ID	938526-98

Credit Report Results

International Credit Risk Assessment	Low Risk
Source	Creditsafe
Last Updated	January 1, 2022

Learn More About The Clutch Verification Process

Locations (1)

6006 Northeast Glisan Street Portland, OR, United States 97213

6 - 9

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Customer-Centric Digital Marketing

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Decoder Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Strong Communication Skills

Diverse Industry Experience

Proven SEO and PPC Expertise

High Client Satisfaction

Innovative and Flexible Solutions

Reviews mentioning:

Decoder Reviews

SEO & PPC for Marking & Coding Solutions Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Digital Marketing, SEO & Web Dev for Sailboat Retailer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

SEO & SEM Services for Independent Bookstore

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Business Entity

Credit Report Results

Locations (1)

Additional Connections

Decoder

Customer-Centric Digital Marketing

1 Language that we service

3 Timezones that we service

1 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

Decoder Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Strong Communication Skills

Diverse Industry Experience

Proven SEO and PPC Expertise

High Client Satisfaction

Innovative and Flexible Solutions

Reviews mentioning:

Decoder Reviews

SEO & PPC for Marking & Coding Solutions Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Digital Marketing, SEO & Web Dev for Sailboat Retailer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

SEO & SEM Services for Independent Bookstore

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Verification

Business Entity

Credit Report Results

Location

Locations (1)

Contact

Connect with Decoder on Social

Connections

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