Cualit

BACKGROUND

Please describe your company and your position there.

I'm the CEO of an Uruguayan Game Development Studio with over 20 years developing and publishing games for different platforms and games.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cualit?

We hired Cualit to help us in the development of a new Virtual Reality Game Project focused on new VR devices like Oculus, Valve & Magic Leap.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for a vendor who has a demostrable experience in game development for virtual reality. After many meetings & calls with different providers, we decided to go for Cualit because they seemed to have the required know-how for the project and they understood exactly what we want from the first time.

Describe the project in detail and walk through the stages of the project.

It was a challenging project with several characters, features, a sophisticated gameplay and it involved new cutting edge technologies. They went through the whole development process in an efficient way, from the game design to the final deliverance.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with over 10 Cualit's professionals with good skills, including project managers, producers, 3d modellers, concept art artists, game programmers and QA specialists.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our game had a great feedback and we're getting more downloads than we expected for a new VR game.

How effective was the workflow between your team and theirs?

The communication was great. We were always in touch getting feedback of how the project was going. And all the schedule were met exactly for a project of this size.

What did you find most impressive or unique about this company?

We were impressive about the great quality of the final results and how they could address every problem we had, giving us great suggestions and solutions. But mainly, I want to highlight the passion that they had for the game development which allow them to deliver the best.

Are there any areas for improvement or something they could have done differently?

Honestly, I don't have much to criticize, problems and issues were addressed in time. Costs were kept below budgeted levels. Maybe we could have had more in-person meetings but it was understandable since the project was done during the covid pandemic.

BACKGROUND

Please describe your company and your position there.

I am regional account manager and I plan and develop OOH advertising campaigns around the world.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cualit, and what were your goals?

We wanted to find someone who could develop and market a Restaurant Management and Invoicing Software that would not only let the users manage tables, takeout and delivery, but also kitchen timing, recipes, sales statistics, clients database, reservations, payments, online orders, etc.

SOLUTION

How did you select Cualit and what were the deciding factors?

We got to know Cualit through and online Ad, and found the company to be a great match since they were experienced not only on multi-platform development but also marketing and design.

We needed to have a solid app, with a beautiful but still user friendly interface, that would stay true to our objectives and vision and that was also marketable and engaging.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Brand Development Brand Identity Competition Awareness and Target Market Research POS Web Application Mobile Manager Application (IOS/Android) Mobile Ordering Application (IOS/Android) Community Management SEO Social Media Marketing Technologies used: Javascript, HTML, VueJS, React Native, NodeJS, MongoDB

How many people from the vendor's team worked with you, and what were their positions?

6 assets 1 Project Manager 1 Technical Leader 1 Multimedia Architect 1 Backend Developer 2 Mobile/Web Developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They understood the spirit of the project right away and every deliverable was reviewed by us and changed as many times as necessary without complains in order for them to match what we actually wanted.

Describe their project management style, including communication tools and timelines.

We had a fluid communication since the very beginning via Skype, Whatsapp, Slack and Google Meets.

The PM was always clear about deadlines and expectations and always available for any questions or doubts (which we had a lot). All the deliverables were finished on time and some of them even ahead schedule.

What did you find most impressive or unique about this company?

We were in touch directly with the whole team so we could tell the different people within the team what we wanted without a middle man, which made the communication a lot easier and the whole experience very smooth.

They took our idea and kind of made it their own, even talking about the project as theirs sometimes, which made us feel really understood and comfortable.

Are there any areas for improvement or something they could have done differently?

We had some little setbacks at the beginning but once we made ourselves clear and the team grasped the idea well enough everything went on great.

BACKGROUND

Please describe your company and your position there.

I work for a Law and Financial Services firm as an Accountant and I am also the Co-Founder of Emendo

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cualit, and what were your goals?

We had the idea of creating a platform to help Graphics Designers, Content Developers, Marketing Executives, create mistake-free quality assets for social media posts and ads. We wanted to have a web app, desktop apps for Windows and Mac, Integrations with different cloud storage providers, and web browser extensions. We called it Emendo.

SOLUTION

How did you select Cualit and what were the deciding factors?

Cualit is the web development provider for the legal firm I work for, that's how I got to them during my search for a company that could provide the services we needed. We chose them based on our experience with some of the products they had developed in the past, their knowledge and also their eagerness to give advice and teach us what is best for our project even before signing any contracts. We also wanted someone who would apply the best technology and practices but without overriding the essence of how we envisioned the final product.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Web Application Mac Desktop Application Windows Desktop Application Firefox Extension Chrome Extension

How many people from the vendor's team worked with you, and what were their positions?

A total of 5 people 1 Project Manager 1 Technical Leader 2 Associate Software Developers 1 Multimedia Architect

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are currently on a beta stage so we don't have much information at this point.

Describe their project management style, including communication tools and timelines.

Deadlines have been met accordingly, and those that weren’t were communicated correctly and timely. The Project Manager is easily reachable and always open to questions, changes, and most importantly to help us make informed decisions. We communicated through Slack, Whatsapp, and Google Meets. Project tasks and work hours were reported to us weekly with a detailed list during our weekly scrum meetings.

What did you find most impressive or unique about this company?

Whenever a new task was to be completed, we had a brief meeting with both the PM and the responsible for that particular task, who was also reachable on the communication channels. Being able to access the whole team was really important and made the process incredibly transparent.

Are there any areas for improvement or something they could have done differently?

New working relationships are always an unknown road, so any problems that may have arisen in the beginning were solved as we got to know each other, and we as clients, understood the method.

BACKGROUND

Introduce your business and what you do there.

I am the general manager of company that functions in two different business areas; one is import/export, and the other is app development.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Cualit?

We hired them to develop a sports betting app that allows the users to forecast the results of certain sports events, and to then match their predictions with the actual results. We also wanted a betting system that didn't involve money.

SOLUTION

What was the scope of their involvement?

It is a native mobile app for Android and iOS devices.

What is the team composition?

We've worked directly with about four people. We have 2–3 focused on development area and another individual who focuses on marketing and web design.

How did you come to work with Cualit?

They were referred to us by a mutual friend who had already worked with them. Cualit is also based in the same city as us and had appropriate market prices. Given this and the good reference, they seemed like the best choice.

How much have you invested in them?

We made three versions of the app, and, in total, we spent around $300,000 USD.

What is the status of this engagement?

We started collaborating with them over two years ago. The project began in November or December 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I believe that Cualit evolved in positive ways as the development progressed. As for results, our main goal was to attract new users, and I believe that we've made errors related to marketing on our side.

However, I think Cualit's work is good, and I appreciate how they always included the newest technology in our product.

How did Cualit perform from a project management standpoint?

I've mentioned this to them, but I think there are some areas for improvement regarding their project management. It would be helpful to have a single account manager for each client. We communicated primarily via Slack and email, but we weren't always sure about who the best point of contact would be.

What did you find most impressive about them?

They are very clear and transparent regarding deadlines and processes. I, unfortunately, am not technically savvy enough to comment on their skills in that regard.

Are there any areas they could improve?

As I mentioned before, I suggested to them that they should have an account manager in charge of each project. Having only one person to communicate and negotiate with makes everything much easier.

BACKGROUND

Please describe your company and your position there.

We're a Mobile Medical Emergency company founded 36 years ago in Maldonado, Uruguay. We specialize in prehospital medicine with a group of more than 200 people. My position is Commercial and Marketing Manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cualit?

We hired them to design our company website and manage our social networks.

What were your goals for this project?

The first objective was to position our company in Social Networks, create a community, and then work on content. Currently, we seek to take advantage of our position to find leads.

SOLUTION

How did you select this vendor?

We checked their leaders’ background as well as their personal and professional references

Describe the project in detail.

The plain our digital marketing strategy each month and propose ideas for content such as social posts and newsletters. They submit their work for approval and then execute. In addition, they’ll do design work for specific assignments or help adapt advertising pieces.

What was the team composition?

Today, we have 4 people available to our company for daily monitoring of our requirements.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The data obtained in the last report has left us extremely satisfied with Caulit’s work. Having generated a faithful community in the first year, in 2019 we decided to leverage our position to generate leads. We then contact those leads by telephone to offer our services, and the conversion has been very good.

How effective was the workflow between your team and theirs?

We communicate via WhatsApp where we get immediate responses. We also meet in person monthly for our planning meetings.

What did you find most impressive about this company?

We appreciate their willingness to meet our requirements, their ability to adapt, and their response times.

Are there any areas for improvement?

You could say there were some specific cases when we’ve asked them to respond quickly to publications or correction requests.

BACKGROUND

Introduce your business and what you do there.

When I worked with Cualit, I was a technical account manager at a payment platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cualit?

We hired Cualit to develop an e-commerce platform.

SOLUTION

What was the scope of their involvement?

Their team, using HTML and JavaScript, worked on the frontend of an e-commerce platform in an effort to integrate it into our system.

What is the team composition?

We always worked directly with the project manager. I’m unsure of the team size.

How did you come to work with Cualit?

They were referred to us by a colleague who had already worked with them.

What is the status of this engagement?

We started working with them in October 2016, and the project finished in March 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It was a positive experience that met our expectations. We were satisfied with the project and how timely they worked.

How did Cualit perform from a project management standpoint?

We had one meeting. After that, we communicate everything through email. They were always professional and clear.

What did you find most impressive about them?

The team at Cualit met all of our deadlines and expectations.

Are there any areas they could improve?

I have nothing to say.

BACKGROUND

Introduce your business and what you do there.

We are a media company. I'm the co-founder and content director.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cualit?

We wanted to improve our online presence through website design.

SOLUTION

What was the scope of their involvement?

They developed several sites for us for the various shows we promote. We had a small budget, and they worked with us to help get us off the ground.

What is the team composition?

They provided a team of at least three or four.

How did you come to work with Cualit?

Their CEO followed me when I did a podcast in my previous position. One of our shows was cancelled, and he contacted us to tell us how disappointed he was to see it end. At the time, he told us he was willing to help if we ventured out on our own. We took him up on that offer about a year later.

How much have you invested with them?

We've spent several thousand dollars, and we bartered a lot at the beginning for an exchange of services. In all, I'd estimate we've spent around $8,000-$10,000.

What is the status of this engagement?

We started working together around January 2012. Technically, we still work together, as they still host some of our websites.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work really legitimized the work we were doing. They established our online presence, and they allowed us to present something really professional. They came up with all the design work, and the sites they built were very interactive and cutting edge for the time.

How did Cualit perform from a project management standpoint?

They kept deadlines better than we did, and they consistently reached out whenever they needed something from us. If we ever had a problem or a need, they responded instantaneously. We could really rely on them. Their communication was always very good, and we never faced a language barrier.

What did you find most impressive about them?

Their entire team was very young, which initially put us off. In spite of that, they produced quality work that we never expected. They were effective, and their work was top-tier. I can't even begin to fathom some of the work they were able to produce. They're a seriously impressive team.

Are there any areas they could improve?

In my previous experience, I conducted most of my business in person. For us, doing everything virtually was a little disconcerting at first, and I always preferred face-to-face meetings. It would be fantastic if they had a more physical presence in the States.

BACKGROUND

Introduce your business and what you do there.

I'm one of the founders of a signage company based in Miami. 

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Cualit?

We rely on digital communication to find new clients and needed Cualit to help us. We also wanted to start positioning our brand more clearly.

SOLUTION

What was the scope of their involvement?

They use Google Ads and work on our site's SEO compatibility to improve our online reach. They've also focused on our company’s social media presence, and finally, they've implemented some adjustments to our website.

What is the team composition?

There are at least four people involved.

How did you come to work with Cualit?

We're both from Uruguay, and I heard about their founder through mutual connections in Uruguay's Chamber of Commerce in the U.S. I had a very good first impression of them, their know-how, and their level of trustworthiness. 

There are many things I don’t understand about technology, so I wanted to work with a company that I could trust to provide good results, with good communication too. I felt comfortable with the Cualit team.

How much have you invested in them?

We spend around $20,000 a month.

What is the status of this engagement?

We started working together about a year ago.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They have great customer service and engage with us really well. They care about our needs and are always willing to propose new ideas. That was exactly what I was looking for; having someone I could trust to help us out with our digital communications. They're also good on the creative level, while still being flexible and willing to adapt to our suggestions.

And as for the quantitative results, this is something we're still working on together. It has been good, although I think it could get better.

How did Cualit perform from a project management standpoint?

We have a weekly report system, through which they're very proactive. They're always looking for new ways to help us out, such as with another side project involving a sales channel, and they're very professional too.

What did you find most impressive about them?

It's all about the people for me. I really value their proactiveness; they are always ready to go and focused on getting things done. 

BACKGROUND

Introduce your business and what you do there.

I was a member of a project at the engineering faculty of an education institution.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Cualit?

It was the 25th anniversary of the faculty, and as a part of the celebration, they wanted to create a website. The faculty already had a general information site, so this was specifically a microsite aimed at reaching the public, including teachers, students and alumni, and allowing them to interact through the site.

SOLUTION

What was the scope of their involvement?

The site was based in WordPress, but they customized it according to our needs. The site includes infographics and forums to allow the users to participate.

What is the team composition?

We worked with four people.

How did you come to work with Cualit?

One of our company founders graduated from the faculty, so that is how we initially knew about them. We considered different companies and were about to reach a deal with another company, but we encountered some setbacks, so we decided to work with Cualit.

They hadn’t been our first option due to the cost, but once we contacted them, we didn’t have much time. They responded immediately and started working right away. In the end, they were the best and most professional company.

How much have you invested in them?

We’ve spent $1,600-$1,800.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The results were even better than we expected and the product was of great quality. On the launch day, we had about 2,000 users. Their work was really outstanding and they were very supportive and gave us great suggestions on the aesthetics of the project. They really provided an integral service.

How did Cualit perform from a project management standpoint?

They respected deadlines 100 percent. We ended up finishing the project a bit later than we expected, but that was because of us. We didn’t manage to deliver some things when they were needed, but they really worked around the clock.

What did you find most impressive about them?

They have a full team at our disposal. We had a marketing-related question, for example, and they had someone specialized in that who could answer it for us. They are truly professional and it was a pleasure working with them.

Are there any areas they could improve?

No, I can't think of anything.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Herrmann International Europe, a training and coaching company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cualit?

We hired Cualit to develop a specific program to enable students to answer a questionnaire. Our goal is to get insights about potential orientations for these future students. Our databank holds more than 1 million profiles, so for security reasons, we also use Cualit to update the software. 

SOLUTION

What was the scope of their involvement?

For the first collaboration, Cualit developed our app for the student questionnaires. We then engaged their team to update our software that is composed of all the profiles. Their team updated the databank to enhance its security and confidentiality of the questionnaires, which are written in 20 different languages. They’re currently still working with us to fix some existing issues within the system. 

What is the team composition?

There are 4–5 people who support these projects, but we’re currently working with one of their team members. 

How did you come to work with Cualit?

One of our colleagues recommended Cuatil.

How much have you invested with them?

We’ve spent between $200,000-$250,000.

What is the status of this engagement?

We started working together in 2014 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re very satisfied with the work they’ve done. The software is highly efficient and their team has proven to be proactive and creative.

How did Cualit perform from a project management standpoint?

Their project management is strong. We have weekly phone calls with them, so they’re very present and available. When we send an email, they respond nearly immediately. 

Working with them has been a nice surprise. When I worked with a previous vendor, they called us with every problem. Now, Cualit solves our problems for us and handles the issues themselves. 

What did you find most impressive about them?

I appreciate their innovation and ability to act quickly. They also have a great understanding of our needs.

Are there any areas they could improve?

There’s nothing I’d suggest for them to improve. Although they could focus more on details, they make up for it with their creativity. 

Do you have any advice for potential customers?

The best advice is to give specific requirements to get the work delivered on time.