Creative Mules

BACKGROUND

Introduce your business and what you do there.

I’m the international affairs manager at an aluminum construction supplies company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Creative Mules?

We needed help with branding.

SOLUTION

What was the scope of their involvement?

They created a brand book and did branding on Instagram and Facebook. The book includes all of the pieces of our brand identity. The team also updated all of our logos and color schemes.

What is the team composition?

We worked with a designer and a chief communications manager.

How did you come to work with Creative Mules?

I went to high school with one of their employees. I noticed his work through social media and I decided to work with them from there.

How much have you invested with them?

We spent between $1,000–$2,000.

What is the status of this engagement?

We started working together in July 2018, and we wrapped up in February 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The new brand book is used by a lot of company members. We’re highly satisfied and our clients have noted how modern and up to date we are. They’ve also been very successful with social media, and our numbers on Facebook and Instagram prove it.

How did Creative Mules perform from a project management standpoint?

They were always in touch. The team was super helpful and communicative via phone and email. They managed things very well. We shared most of our materials via Google Drive, and we kept in touch through WhatsApp and Facebook Messenger.

What did you find most impressive about them?

They managed to impress me and my bosses too, who are different ages and backgrounds.

Are there any areas they could improve?

I think the amount of work they were dealing with at that time was too much for them. Sometimes I felt like I wasn’t getting enough attention but that was only a few times during our cooperation.

Do you have any advice for potential customers?

My advice is to rely on their understanding of modern design. Trust them as people who are specialists in their industry.

BACKGROUND

Introduce your business and what you do there.

What challenge were you trying to address with Creative Mules?

We needed some help with our landing pages and branding.

I’m the founder & CEO of a consulting firm. I have a network of people working for me to help companies boost performance.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Creative Mules?

We needed some help with our landing pages and branding.

SOLUTION

What was the scope of their involvement?

First, they did a refresh of my landing page. Then, they also did a complete redesign of our corporate design manuals. Finally, they upgraded my LinkedIn profile.

What is the team composition?

I worked with three people, with one main contact.

How did you come to work with Creative Mules?

They were recommended to me. I reached out to them, and we discussed my goals. They quickly grasped my desires and seemed to have the new approach I was looking for.

How much have you invested with them?

We spent €30,000 (approximately $35,400 USD).

What is the status of this engagement?

We began working together around August 2018, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They do great work. I’m very happy and recommend them often.

How did Creative Mules perform from a project management standpoint?

We use several tools; they keep me on track and provide regular updates. We communicate via WhatsApp and phone. They’re always available and responsive.

What did you find most impressive about them?

They always have new ideas and challenge me in a way I haven’t experienced with other agencies. I appreciate that, and wouldn’t consider working with anyone else.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for potential customers?

Have your upper management provide a thorough brief, along with your marketing department. It will allow them to fully grasp what you’re looking for, and come up with the best solutions.

BACKGROUND

Please describe your company and position.

I am the Co-founder of Kudwa

Describe what your company does in a single sentence.

AI CFO

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Creative Mules to accomplish?

• Create an awesome website

SOLUTION

How did you find Creative Mules?

Referral

Why did you select Creative Mules over others?

• Referred to me
• Great interview process and past projects

How many teammates from Creative Mules were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of work was to design the whole wireframe / structure of the website, advise on component design and content, develop it, and launch it. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Excellent feedback on the website and more conversion to qualified calls.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management and comms was extremely smooth and efficient, using a combo of async and virtual calls to deliver results fast and as per ourt expectations.

What was your primary form of communication with Creative Mules?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Taste and ability to deliver what we needed. Async work management.

Are there any areas for improvement or something Creative Mules could have done differently?

Not really. We had a great experience.

BACKGROUND

Please describe your company and position.

I am the CEO of C-TECH Rückbau GmbH

Describe what your company does in a single sentence.

Dismantling of industrial plants and power stations

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Creative Mules to accomplish?

• Sharpen and clearly communicate C-Tech’s offering (services, capabilities, value proposition) so it’s immediately understandable to the right audiences.
• Modernize the brand’s digital presence with an updated, contemporary design that better reflects C-Tech’s quality and professionalism.

SOLUTION

How did you find Creative Mules?

Referral

Why did you select Creative Mules over others?

Referred to me

How many teammates from Creative Mules were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Rework and relaunch of the complete Homepage

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Stakeholder feedback: internal team reports that the site better represents C-Tech

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They quickly and thoroughly familiarized themselves with our range of services. They created content and implemented it precisely.

What was your primary form of communication with Creative Mules?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Visual implementation

Are there any areas for improvement or something Creative Mules could have done differently?

No, we were completely satisfied.

BACKGROUND

Please describe your company and position.

I am the Managing Partner (MP) of GRANIT Projektmanagement Unternehmensberatung GmbH

Describe what your company does in a single sentence.

We provide consulting in project management for organizations with programs or projects on critical paths.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Creative Mules to accomplish?

design and build a web application for project management

SOLUTION

How did you find Creative Mules?

Referral

Why did you select Creative Mules over others?

• High ratings
• Great culture fit
• Referred to me

How many teammates from Creative Mules were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creative Mules supports us in creating a custom web application that will simplify the implementation of project management systems within bigger corporations. The tool will serve as a knowledge hub for their team, providing a central repository for key project management resources and templates. The goal is to us streamline project management processes and increase overall efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

creative mules delivered the project in time, quality, and cost.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

everything was delivered on time. Every quality request was updated immediately in the product. Little additional features were added to the product without additional cost.

What was your primary form of communication with Creative Mules?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their capability to bring our very complex ideas into an easy-to-understand design, which came to a great usability for the user.

Are there any areas for improvement or something Creative Mules could have done differently?

-

BACKGROUND

Please describe your company and position.

I am the Commercial Lead of Tinamu Labs

Describe what your company does in a single sentence.

Drone automation indoor for various industrial applications (inventory monitoring, inspections...)

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Creative Mules to accomplish?

• branding
• design of marketing collateral

SOLUTION

How did you find Creative Mules?

Online Search

Why did you select Creative Mules over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Creative Mules were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creative Mules supports us in our branding (brand revamp, brand guideline) and production of marketing collateral, including sales presentations, press advertisements, and e-book design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

No measurable outcome as such, but clearly contributed to our global objective of raising our brand awareness and premiumness.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• very reactive
• pro-active
• listen/read the briefings carefully
• overall efficiency and reliability

What was your primary form of communication with Creative Mules?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Good capacity to understand our situation as a startup and to adapt to our needs. We were impressed with their strong communication, which made the collaboration efficient and nice.

Are there any areas for improvement or something Creative Mules could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the CEO of Supertec BV

Describe what your company does in a single sentence.

Dux-Soup is a powerful LinkedIn automation tool designed to streamline and enhance your LinkedIn prospecting and outreach efforts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Creative Mules to accomplish?

• Our existing website was plagued with bugs and usability issues that were hindering our growth. Creative Mules tackled this challenge head-on, swiftly reducing ongoing support requirements by addressing these issues comprehensively. The result is a website that not only looks fantastic but functions flawlessly, providing a seamless experience for our users.
• Enhance the usability of our website to encourage more sign-ups for our LinkedIn automation tool. Creative Mules understood the importance of this objective and implemented design and user experience improvements that have made a significant impact. The user-friendly interface they crafted has led to a noticeable increase in sign-ups, directly contributing to our business's success.

SOLUTION

How did you find Creative Mules?

Online Search

Why did you select Creative Mules over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Creative Mules were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We turned to Creative Mules with a clear vision of what we needed to achieve, and they not only met our expectations but exceeded them in every way. Our first objective was the redesign and development of our new website, a critical component of our online presence. Creative Mules approached this task with precision and creativity, delivering a website that not only looks stunning but is also highly functional.

The new design has garnered praise from our users and has significantly improved the overall user experience. In addition to the website, we needed ongoing support for our marketing team. Creative Mules has been instrumental in this regard, consistently producing top-quality branding assets. From eye-catching blog post graphics to engaging webinar thumbnails, Google Ad designs, and polished PowerPoint presentations, they've helped elevate our marketing materials to the next level.

Perhaps one of the most crucial aspects of our collaboration has been the ongoing optimization of lead generation through the website. Creative Mules has implemented effective strategies such as landing pages and user journey-based pop-ups, significantly boosting our conversion rates. Their expertise in this area has had a tangible impact on our business growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project has achieved significant measurable outcomes that signify its progress and success. These outcomes encompass various aspects, including enhanced efficiency, improved user satisfaction, increased stakeholder engagement, and a positive impact on our organizational goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The main communication channels during the design and development phase were Figma and regular check-in meetings via Around calls. For ongoing support after the website launch, the Creative Mules team utilizes an internal Trello board in conjunction with Figma. This combination of tools likely helps in managing tasks, tracking progress, and addressing any post-launch issues efficiently. It's worth noting that the turnaround time for ongoing support is mostly just a few hours.

What was your primary form of communication with Creative Mules?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What sets Creative Mules apart is their exceptional ability to not just execute tasks but to truly partner with their clients in pursuit of business goals. This unique approach has made our collaboration nothing short of remarkable. One standout aspect that immediately caught our attention was their lightning-fast turnaround time.

Time is of the essence in the digital world, and Creative Mules consistently delivered high-quality work with remarkable speed. Their efficiency not only saved us precious time but also allowed us to implement changes and improvements swiftly.

Beyond their speed, what truly impressed us was their commitment to understanding our business goals. Instead of merely creating designs, they actively engaged in discussions to gain insights into our objectives. This collaborative approach enabled them to produce designs that were not just visually stunning but also aligned perfectly with our strategic vision. ##

Are there any areas for improvement or something Creative Mules could have done differently?

I can't hink of any.

BACKGROUND

Please describe your company and your position there.

I am a marketing manager in Aris Limassol FC.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Creative Mules?

Before we started working with Creative Mules, we didn't have a marketing and design base. They helped us with many projects from creating a design to producing merchandise.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for a designers but we found more. Guys build up for us a strong foundation for future work. In fact, we were recommended them as professionals in their field.

Describe the project in detail and walk through the stages of the project.

For example, the company developed templates for our social networks and hit the bull's -eye the first time!

How many resources from the vendor's team worked with you, and what were their positions?

In total, we worked with 2 people, including a project manager and 1 designer who created designs for merchandise.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

For sure we have the best designed social networks here in Cyprus thanks to the Creative Mules.

How effective was the workflow between your team and theirs?

The project manager was easy to communicate with and work always was done on the highest level. Deadlines for the delivery of the work were always met.

What did you find most impressive or unique about this company?

They were true professionals in their field and this was evident at all stages of our partnership.

Are there any areas for improvement or something they could have done differently?

Employees of the company have two very important advantages over their competitors: speed and quality of work.

BACKGROUND

Please describe your company and your position there.

Kern Microtechnik is a Machine Tool Building Company. Marketing Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Creative Mules?

We hired Creative Mules because we wanted to relaunch our website with a more modern look and feel, as well as a better performance regarding Full Responsiveness.

SOLUTION

How did you select this vendor and what were the deciding factors?

We already worked with Creative Mules for our previous website and were very satisfied; no need to change.

Describe the project in detail and walk through the stages of the project.

Complete Website Relaunch in 2 Languages (Main Page, Many Secondary Pages, CMS Collections, Advanced Menu, Multi-Filteroptions, Geotargeting, Downloads, Contact Form, Icon Design, SEO, etc. etc.)

How many resources from the vendor's team worked with you, and what were their positions?

3: Project Strategist, Creative Director, UX/UI Designer,

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website is better structured and we received a lot of positive comments of our customers after introducing the website through our newsletter.

How effective was the workflow between your team and theirs?

The workflow was very effective. Fixed meetings but also quick calls and updates.

What did you find most impressive or unique about this company?

We could always reach the Project Strategist and his answer always came very quickly. They had a profound knowledge and always found the best solutions for our requirements.

Are there any areas for improvement or something they could have done differently?

No wishes left.

BACKGROUND

Please describe your company and your position there.

We are an ed-tech startup.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Creative Mules?

We hired Creative Mules as we wanted to have an amazing design for our web application.

SOLUTION

How did you select this vendor?

We have searched online and asked peers within our network. Another peer of ours recommended Creative Mules' services.

Describe the project in detail and walk through the stages of the project.

We've reached out to Creative Mules and discussed the project scope and the budget. Afterward, we've agreed on a roadmap and the budget. We were having weekly calls to ensure we are on the right way. We were using Figma to brainstorm together with craftsmen from Creative Mules.

How many resources from the vendor's team worked with you, and what were their positions?

We've worked with the founders themselves and also their employees - UI/UX artists and designers (4 in total).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are more than happy with the results that Creative Mules provided us with!

How effective was the workflow between your team and theirs?

Working with Creative Mules was a pleasure. They were a well-organized team of professionals with a great sense of humor as well!

What did you find most impressive or unique about this company?

Their UI/UX skills blew us away. Also, the pace they work is remarkable, they were implementing the feedback we provided on the fly and always were communicating with us to ensure every little detail is on point.

Are there any areas for improvement or something they could have done differently?

Their work ethic and skills are second to none!