Corecentrix Business Solutions

BACKGROUND

Please describe your company and position.

I am the Director of Marketing & Product Development of Concertex

Describe what your company does in a single sentence.

Concertex is textile manufacturing company dedicated to expanding the potential of performance textiles through innovative solutions for the hospitality, healthcare, and contract space.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Corecentrix Business Solutions to accomplish?

• Build an online brand presence
• Develop a social media presence
• Generate leads and provide informations

SOLUTION

How did you find Corecentrix Business Solutions?

• Online Search
• Clutch Site

Why did you select Corecentrix Business Solutions over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Corecentrix Business Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The primary goal was to create and construct a comprehensive website that was searchable, discoverable, and offered our audiences educational content in order to attract more clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We transformed from a static, poorly optimized website with little traffic to a dynamic, information-rich website that ranks us at the top of our category for search terms and generates leads each month.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Nancy, my project manager, was excellent. She kept the project going even when we got stuck on it, was a great communicator, and was helpful throughout the entire process.  Our team was ultimately responsible for our three-month implementation delay.

What was your primary form of communication with Corecentrix Business Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Every employee at Corecentrix is in agreement.  They're a true partner who provides great services.  They are always available to assist and promptly respond to inquiries.  My account managers and I have a wonderful relationship, and I always look forward to talking to them.  Regarding other vendors, I am unable to say that.

Are there any areas for improvement or something Corecentrix Business Solutions could have done differently?

I could only think of additional Word Press training. Since we don't work in it every day and it's easy to forget steps, online tutorials or videos would be very helpful.

BACKGROUND

Please describe your company and position.

I am the Founder of 25 STAY ALIVE

Describe what your company does in a single sentence.

Young adults are too often left out of the health conversation. Preventable diseases go undetected. Mental health struggles go unspoken. And check-ups don’t happen until it’s too late. 25 STAY ALIVE exists to change that. We’re building a culture where health is taken seriously where prevention is expected, early detection is routine, and taking action becomes second nature. Because your health shouldn’t start at 50.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Corecentrix Business Solutions to accomplish?

• Our objective is to automate this and other process workflows in Salesforce, thus we were searching for a group of highly qualified Salesforce developers that understand the types of problems small businesses face when implementing automated workflows. For us, having excellent customer service abilities was also essential.

SOLUTION

How did you find Corecentrix Business Solutions?

• Online Search
• Clutch Site

Why did you select Corecentrix Business Solutions over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Corecentrix Business Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

In order to build the registration and payment within a native Salesforce app, the project required cooperation with another vendor.  There was a lot of logic needed to respond to the registrant's input, notify the training platform of registrations, accommodate registration changes, use custom scripts to solve scheduling issues that the registration app couldn't handle, compute and send participant grading, and set up an API and automated emailing system to push data back to Salesforce following the training.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The endeavor was a complete success.  Deliverables were always made on schedule; in fact, there were occasions when it was difficult for us to keep up with Corecentrix Business Solutions' workload.  Despite a number of unforeseen obstacles that Corecentrix Business Solutions expertly managed, we fulfilled all dates and objectives while staying within our scope.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We usually got together two or three times a week, and sometimes more frequently if needed.  They coordinated information via Slack.  Meeting attendance by all parties involved also contributed to the smooth progress of the project.

What was your primary form of communication with Corecentrix Business Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was very impressed with three areas: Salesforce knowledge, communication and timeliness. This team really knows the inner workings of Salesforce! There were several needs that I honestly thought would not be possible, but Code District found a way to solve them.

Are there any areas for improvement or something Corecentrix Business Solutions could have done differently?

none 

BACKGROUND

Please describe your company and position.

I am the Vice President Finance of VitaCup, Inc.

Describe what your company does in a single sentence.

VitaCup specializes in beverages and creamers made with premium ingredients, designed to support wellness and satisfy your tastebuds. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Corecentrix Business Solutions to accomplish?

• Local SEO strategy
• PPC Campaigns

SOLUTION

How did you find Corecentrix Business Solutions?

Clutch Site

Why did you select Corecentrix Business Solutions over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Corecentrix Business Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They created location-specific content that reflected our brand voice, reorganized our Google Business Profiles, and carried out a thorough audit of our local presence. A new structure for our PPC campaigns was directly influenced by their team's extensive study of competitive intelligence, which grouped ad sets according to buyer intent, seasonal trends, and lifestyle affinities in addition to product types. To make sure the messaging matched what a user would see on vitacup.com, they also made custom landing pages for important locations and audience segments.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

There was a discernible increase in store locator traffic, and the leads generated by our campaigns were much more relevant. There was a noticeable change in user engagement and in-store inquiries that matched the localized campaign pushes, even though we were careful not to limit success to metrics alone. We were able to bridge the online-offline journey more successfully than we had previously thanks to their local SEO improvements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Another area in which Corecentrix excelled was project management. Communication was always very consultative and never transactional. We were constantly updated on what was happening and why. Deliveries were regularly made on time or early, and the staff was adaptable to our changing requirements, particularly when we launched new product lines and marketing initiatives.

What was your primary form of communication with Corecentrix Business Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to understand the personality and tone of the VitaCup brand and incorporate that essence into everything they touched was what really caught our attention. The combination of strategic execution with storytelling and cultural awareness of wellness consumers made all the difference.

Are there any areas for improvement or something Corecentrix Business Solutions could have done differently?

No, they're great.

BACKGROUND

Please describe your company and position.

I am the General Manager of Wienstein & Gavino's

Describe what your company does in a single sentence.

Restaurant Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Corecentrix Business Solutions to accomplish?

• Our main objectives were to raise our site's search engine rankings for important keywords like "authentic pasta near me" and "best Italian restaurant in Canada" and to start a calculated PPC campaign to increase reservations right away.
• Enhance our Google My Business profile to capitalize on local searches and ensure our restaurant stood out in map listings.

SOLUTION

How did you find Corecentrix Business Solutions?

• Online Search
• Clutch Site

Why did you select Corecentrix Business Solutions over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Corecentrix Business Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A thorough SEO audit that found technical problems like sluggish load times and gaps in mobile optimisation that were impairing the functionality of our website. After that, they put a strong content strategy into place, improving our location-based landing pages, blog entries (which included chef interviews and seasonal dishes), and menu pages.

In addition to using audience targeting for foodies and event coordinators, they developed a multi-tiered campaign for PPC that focused on high-intent keywords like "dinner reservations tonight" and "romantic Italian restaurant." To increase local search visibility, they also updated our Google My Business profile with new business hours, professional photos, and a simplified Q&A section. Their proactive optimisation process included A/B testing of ad copy and monthly performance reports.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within months, the effect was apparent. Our website now ranks on the first page for a number of competitive keywords, and organic search traffic increased significantly. One noteworthy instance was when a food blogger found us by searching for "handmade gnocchi Canada"—a term Corecentrix had carefully crafted to optimize—resulting in a feature that generated a spike in weekend reservations. Particularly during busy dining hours and the holidays, the PPC campaigns also demonstrated remarkable performance, with a discernible rise in online reservations attributable to precisely targeted advertisements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management at Corecentrix was flawless. They met all of their deadlines, consistently delivered monthly reports, and promptly addressed any issues we raised. They promptly modified our PPC bids and added a "Weekday Wine Pairing" ad variant when we observed a seasonal decline in weekday reservations, which helped to stabilise traffic. Collaboration was simple because of their open communication, whether it was via planned calls or brief email updates.

What was your primary form of communication with Corecentrix Business Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to think strategically beyond technical execution was what most impressed me. They were aware of the subtleties of the dining industry and did more than just optimise our website. Their innovative PPC strategy, such as testing ad extensions for seasonal promotions, showed their dedication to optimising return on investment.

Are there any areas for improvement or something Corecentrix Business Solutions could have done differently?

No, there was none.

BACKGROUND

Please describe your company and position.

 I am the CEO of an it services company 

Describe what your company does in a single sentence.

Software development and project management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Corecentrix Business Solutions to accomplish?

• We hired Corecentrix Business Solutions to do the vast majority of our digital marketing, Google, LinkedIn, Facebook, retargeting, CRM and a little bit of website stuff.

SOLUTION

How did you find Corecentrix Business Solutions?

Online Search

Why did you select Corecentrix Business Solutions over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Corecentrix Business Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Google/SEO: This was a big piece in the space that we compete in. This was around paid search and how we wanted to reach our potential targets. With their ability to understand our business, it allowed the keywords and negative words to be much more effective.

2. Facebook and LinkedIn: This was similar to the first but reaching the people we wanted based on titles and locations, all while creating the ads and copy to be effective and continue to monitor.

3. Drift: This was the implementation of a chatbot on our website which has proved to be impactful in its short 6-month life.

4. HubSpot: Another software purchase that would allow our Sales and Marketing team to communicate more effectively and report better on our results that will drive our marketing and sales strategies into the future.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

There have been multiple leads from web searches, new web pages, new content, better rankings, and a new CRM. This has been effective

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I will say Nancy has been nothing short of fantastic with all of our requests. No matter how outlandish they may be, Nancy is there to talk us through it and help us accomplish the task at hand.

What was your primary form of communication with Corecentrix Business Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What was most impressive was their willingness to help, and they truly look at our partnership as a PARTNERSHIP. They are not just providing a service, but they are succeeding with us, and we are one team.

Are there any areas for improvement or something Corecentrix Business Solutions could have done differently?

At this point, I don't think so. They have been great

BACKGROUND

Please describe your company and position.

I am the Founder of MicroBilt

Describe what your company does in a single sentence.

MicroBilt is a leading innovator in alternative credit data and risk management solutions for over 40 years. Our advanced technologies enable businesses to make informed decisions about customers, partners, and suppliers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Corecentrix Business Solutions to accomplish?

• We were on the hunt for someone to handle our SEO, 'cause truth be told, none of us had the time or the skills to stay on top of it. We needed a team we could count on—no hand-holding, no micromanaging. That’s when we came across Corecentrix Business Solutions. The mission was simple: climb the rankings, boost our site traffic, and have folks we could trust to take the reins while we focused on the rest.

SOLUTION

How did you find Corecentrix Business Solutions?

• Online Search
• Clutch Site

Why did you select Corecentrix Business Solutions over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Corecentrix Business Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Right from the start, they came in super organized. Did a full audit of our site, broke down what was broken, what could use a boost, and some quick wins we could knock out immediately. Then they dove into the whole SEO game—backlinks, on-page tweaks, blog posts, directory submissions, the usual suspects.

They kept us in the loop with updates and reports. Checked in on our keywords, figured out what was hitting and what wasn’t, then made the right adjustments. They also handled getting our pages onto a bunch of blogs and directories, which was awesome ‘cause we definitely didn’t have time to run all that down ourselves.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

For sure. Ever since we teamed up with them, our keyword rankings have been on the rise. And not just a couple, quite a few have gone up. Domain authority's improved too. We've also seen a solid boost in quality backlinks, which was a big goal for us. Every report shows better numbers, so yeah, no complaints here.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Totally simple. Nancy set it up so everything runs through Basecamp—we just log in and boom, it’s all there. We can see what’s happening, what’s done, what’s coming up. She even hooked us up with a live dashboard so we can track our site numbers in real time, which is super handy. Plus, she’s quick to respond. We usually stick to email or Skype, and any time I send a message, she gets back fast. No chasing her down or waiting around.

What was your primary form of communication with Corecentrix Business Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

You can tell they actually give a damn about doing things right, not just ticking off tasks. They’re always tossing out fresh ideas and looping us in on the latest from Google and all that. It’s not like we’re chasing them to stay sharp—they’re already ahead. And the best part? They've been steady. A lot of teams start strong and then fade, but these folks have kept it tight from day one.

Are there any areas for improvement or something Corecentrix Business Solutions could have done differently?

Honestly no. The engagement has been smooth the whole way. If it wasn’t, I’d say it's cause I don’t really sugarcoat stuff, but they’ve been on point.

BACKGROUND

Please describe your company and position.

I am the Logistics & Operational Support Director of Nameless Catering Co.

Describe what your company does in a single sentence.

Nameless Catering is an Indianapolis based independent restaurant group that focuses on high quality unique catering. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Corecentrix Business Solutions to accomplish?

• We brought on Corecentrix Business Solutions to handle our SEO, website content, and advertising efforts. After working with several marketing firms in the past, our main priorities were finding a team that’s proactive and keeps the communication flowing. Driving traffic to our site through SEO was also a key goal for us.

SOLUTION

How did you find Corecentrix Business Solutions?

• Online Search
• Clutch Site

Why did you select Corecentrix Business Solutions over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Corecentrix Business Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We’re only just kicking off our PPC campaign, so far it’s mainly been SEO and website content work.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We noticed a clear uptick in web traffic once they implemented the SEO strategy. We also landed a few bigger clients, which I credit to the work they put in.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very involved. They check in with us monthly, and there's always someone available when we need them.

What was your primary form of communication with Corecentrix Business Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their commitment to service really stands out. They genuinely care about the project and act fast when something needs fixing. We've realized that not every marketing company delivers this kind of attention, so we're genuinely pleased.

Are there any areas for improvement or something Corecentrix Business Solutions could have done differently?

They’ve been awesome, and whenever something doesn’t work, it genuinely feels like they go the extra mile to make it right.

BACKGROUND

Please describe your company and position.

I am the CEO of Volunteers of America-Texas

Describe what your company does in a single sentence.

Volunteers of America Texas is a faith-based, nonprofit organization dedicated to helping individuals, families and communities reach their full spiritual, emotional and physical potential and well-being through a vast array of services that target the elderly, the intellectually disabled, those striving to overcome substance abuse, and those transitioning from correctional centers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Corecentrix Business Solutions to accomplish?

• We needed to boost awareness and increase the reach of our programs. Our goal was to get more people informed about a new initiative we specifically designed for the elderly. Ultimately, we wanted to bring a good number of elderly individuals on board.

SOLUTION

How did you find Corecentrix Business Solutions?

• Online Search
• Clutch Site

Why did you select Corecentrix Business Solutions over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Corecentrix Business Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We made use of Facebook’s online tools and shared screenshots and details directly from the account, all based on the ads we were running. We could actually see how the campaign was performing in real time. We were given solid, legit steps to adjust and refine things like keywords, ad text, and more. It felt like a proper step-by-step process—trial and error, learning along the way, and continuously improving to hit the target.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Yes, we had plenty of visits to our project, elderly people tend to show interests quickly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We hopped on some calls, shared a few screens, and then—boom, straight to work!

What was your primary form of communication with Corecentrix Business Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Receiving deliverables and leveling up each step. I appreciate how they cut straight to the core of the issue and stay committed to me as a client—either we hit the goal, grow, or move on.

Are there any areas for improvement or something Corecentrix Business Solutions could have done differently?

No. it was a pleasure working with them.

BACKGROUND

Please describe your company and position.

I am the CEO of LouseCalls, Inc.

Describe what your company does in a single sentence.

LouseCalls, Inc. specializes in head lice treatment and removal services in South and Central Florida. Our mission is to help families and schools get their life back to normal in a friendly, confidential and educational manner. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Corecentrix Business Solutions to accomplish?

• We are in a niche market and many of our competitors were driving the fees for online advertising up very high so our goal was to save money in advertising while reaching more clients and improving our SEO rankings

SOLUTION

How did you find Corecentrix Business Solutions?

Online Search

Why did you select Corecentrix Business Solutions over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Corecentrix Business Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our work began with the understanding of a small niche market that most know very little about. After going through all the basics of our field, we worked on targeting clients while saving money for Google ads as well as improving our social media, SEO presence and exposure.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a lot of improvements on rankings and clicks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have been excellent with communication in regards to updates, status, goals, questions and ideas. Any time we have reached out, we get replies quickly- nights and weekends included. Our project, while small in comparison never seemed to take second place to their other projects.

What was your primary form of communication with Corecentrix Business Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I found their company's genuine work ethic and professionalism very admirable. It’s not easy to find a company that genuinely cares and wants to help you as a small business that can not afford the fees of a large business. I appreciate all the efforts this company made for us initially in research and information as well as currently, even when we are struggling financially

Are there any areas for improvement or something Corecentrix Business Solutions could have done differently?

I would like to be able to afford more ideas and use this company to their fullest potential- but we try to do what we can with what we can afford. We are always open to more marketing ideas that will help our business thrive.

BACKGROUND

Please describe your company and position.

I am the Sales Manager of Coffee King

Describe what your company does in a single sentence.

Coffee King is an Independent Supplier of Internationally Sourced Freshly Roasted Gourmet Coffee Beans & Coffee Machines.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Corecentrix Business Solutions to accomplish?
We wanted to increase our number of leads and potential customers.

SOLUTION

How did you find Corecentrix Business Solutions?

Online Search

Why did you select Corecentrix Business Solutions over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Corecentrix Business Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Corecentrix Business Solutions has been helping us do marketing campaigns through Google Ads.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I’m delighted with their work; we’ve increased our inquiries since we started working with them, which most of them convert into new customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They’re excellent, and in terms of communication, we usually use Zoom and email. 

What was your primary form of communication with Corecentrix Business Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They’ve been great at understanding what we need as a company and implementing it — they take their time to listen to us, and that’s a plus.

Are there any areas for improvement or something Corecentrix Business Solutions could have done differently?

I don’t think there’s anything they can improve on.