Consensus Creative

BACKGROUND

Please describe your company and your position there.

I am a CEO of a tutoring company. We work with high school students to teach them science.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Consensus Creative?

Our website required a revamp in 2021 and Consensus Creative did a great job with improving the experience design of our website. They also created our landing page.

SOLUTION

How did you select this vendor and what were the deciding factors?

The web designer was a referral who let us know that they have done an excellent job in the past. Between others we have considered, they also offered the best overall package for a reasonable price, promising quality. We also had a consultation meeting with Consensus Creative before starting any paid work, and were surprised by how much useful information they were able to provide for free right away.

They explained how we could make the website be more attractive to visitors, what the current issues are with it, etc. We were inclined to hire them.

Describe the project in detail and walk through the stages of the project.

After the free consultation meeting, we hired them right away to implement everything they have been describing regarding website improvements. We provided them with a word document with the information and its structure that should appear in the final website and landing pages, as well as some photos, and they went ahead and redesigned our website in a more modern, attractive way that is now easier to use.

Consensus Creative made a total of three drafts, until we were satisfied, with no additional cost per draft. They said they could do more if we wanted, but it was well done by the third, after around three weeks of work. It took another few days to receive our completed landing page and one revision before it was how we wanted it, within the same week.

Overall, great communication and speed of delivery by Consensus, given they were a small agency (in 2021 at least) and had several other concurrent clients.

How many resources from the Consensus Creative team worked with you, and what were their positions?

We worked with two people - their chief designer and CEO as well as their marketing expert who helped connect the website and landing page to a marketing funnel and advised on marketing-related aspects of the website prior to the production of the final draft. A third person on their team was helping their chief designer, designing some sections of the website that their chief designer had previously drafted in Photoshop or another Adobe program.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our website and landing page received many compliments from the staff of the business incubator we were a part of and worked with at the time, as well as from some of our clients who we've briefly interviewed after their tutoring program was completed. We also observed an increase in our client base, having improved our marketing overall with the help of Consensus Creative.

How effective was the workflow between your team and theirs?

Consensus was busy with other clients at the same time as with us, however that didn't prevent them from replying over the messaging program Slack within an hour. We mostly used instant messaging on Slack for communication, where it was easier to exchange files, etc. than over email.

By the end of the project, they had switched over to Discord for their communication with clients and it was only a click of a link that took us there for the remainder of communication. The workflow was overall smooth and not problematic. Only the first draft took a while, although that was expected and within their contract, and all future implementations were done within very short timeframes.

What did you find most impressive or unique about this company?

It was a positive experience of learning in which Consensus Creative spared a lot of time to explain basic web design to us so that we can make future changes on our own, if needed, without their help. So, They were helpful even though it potentially meant they would lose some future revenue from us.

It was unexpected kindness from them, beyond the "call of duty" written into the contract we signed.

Are there any areas for improvement or something they could have done differently?

While this posed no problem in our project's case, the overall timeline of the project could be shorter if Consensus will expand their team with one or two more designers, so it's not so much all up to their chief designer. The project's timeline was written into the contract and the deadlines were all met, however these could have been set such that the project is overall shorter.

The website had a major overhaul but it's not very complex, so could have been done one week sooner for sure if more people worked on their team.

BACKGROUND

Please describe your company and position.

I am the Grant Administrator of Krembil Foundation

Describe what your company does in a single sentence.

Non-profit organization supporting medical research.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Consensus Creative to accomplish?

• Make our website look more modern
• More freedom to edit the website ourselves

SOLUTION

How did you find Consensus Creative?

Online Search

Why did you select Consensus Creative over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Consensus Creative were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted our website to look more organized, moder, and user-friendly. Consensus Creative first designed our Home page, which set the tone for the rest of the website. They were very accomodating with our design requests; the different design options were always helpful. The rest of the site were created very quickly as well. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Consensus Creative provided unlimited revisions which was very helpful to us. Each iteration was better than the previous. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Response and editing times were very fast and Consensus Creative were able to create designs that aligned with our goals. 

What was your primary form of communication with Consensus Creative?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

A one-stop shop for all our website needs, and the unlimited revisions really allowed us to achieve results that we were satisfied with.. 

Are there any areas for improvement or something Consensus Creative could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Owner of Body Insight

Describe what your company does in a single sentence.

Health Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Consensus Creative to accomplish?

• New Website

SOLUTION

How did you find Consensus Creative?

Online Search

Why did you select Consensus Creative over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Consensus Creative were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop our new website. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project was completed on time and on budget. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Art and his team were very responsive.

What was your primary form of communication with Consensus Creative?

Virtual Meeting

What did you find most impressive or unique about this company?

Art was great to work with. Very knowledgeable and helpful. Clearly very experinced at developing websites. 

Are there any areas for improvement or something Consensus Creative could have done differently?

No suggestions for improvement. We were very happy with the overall process and outcome. 

BACKGROUND

Please describe your company and position.

I am the Brand Strategist of Conestoga Cold Storage Limited

Describe what your company does in a single sentence.

Conestoga Cold Storage operates fully automated warehouse facilities and distribution centres throughout Canada

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Consensus Creative to accomplish?

• Website Development

SOLUTION

How did you find Consensus Creative?

Online Search

Why did you select Consensus Creative over others?

Portfolio

Describe the scope of work in detail. Please include a summary of key deliverables.

Design and develop a new website that could be integrated into our existing structure and in keeping with our brand guidelines.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Deadlines were met and all aspects of the design process were discussed in a timely fashion. The Consensus team worked very will with our other suppliers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered on time and on schedule.They were always willing to provide clarification and answer any questions we had throughout the development and design process.

What was your primary form of communication with Consensus Creative?

Virtual Meeting

What did you find most impressive or unique about this company?

Great to work with and they did an excellent job understanding the scope and needs of our project from the very start. They handled any technical issues we had on our end very professionally and solutions were shared with us in a way we could all understand.

Are there any areas for improvement or something Consensus Creative could have done differently?

No suggestions.

BACKGROUND

Please describe your company and position.

I am an executive of Integrated Seminar Series

Describe what your company does in a single sentence.

Continuing education medical seminars

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Consensus Creative to accomplish?

• Refresh current site
• Rebrand (logo)
• Create video gallery subscription

SOLUTION

How did you find Consensus Creative?

Online Search

Why did you select Consensus Creative over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Consensus Creative were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Refresh website, rebrand with logo, develop video gallery subscription database, produce ecomemrce site for seminars.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Visual quality and utility

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they did. They were very responsive as well.

What was your primary form of communication with Consensus Creative?

Virtual Meeting

What did you find most impressive or unique about this company?

They provided great quality at a fair price.

Are there any areas for improvement or something Consensus Creative could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Office Manager of Halton Wealth Management

Describe what your company does in a single sentence.

Wealth Management

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Consensus Creative to accomplish?

• New Website

SOLUTION

How did you find Consensus Creative?

Online Search

Why did you select Consensus Creative over others?

• High ratings
• Pricing fit our budget
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Our company Halton Wealth Management hired Consensus Creative to update our website that was created several years ago with an outdated system. The entire team worked diligently to create a website with our new content and a fresh engaging design. The project was completed on schedule, and we are thrilled with the final results. The experience was easy due to the great staff.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

New content creations, follow ups

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Deliver on time

What was your primary form of communication with Consensus Creative?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Easy to work with, great follow ups

Are there any areas for improvement or something Consensus Creative could have done differently?

No

BACKGROUND

Please describe your company and position.

I am a Director at Magenta Health Care Services inc

Describe what your company does in a single sentence.

We are staffing agency for the healthcare industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Consensus Creative to accomplish?

• To design a website, create a logo.
• Manage the website

SOLUTION

How did you find Consensus Creative?

Referral

Why did you select Consensus Creative over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Was involved from day 1 and any problems addressed professionally. Completed in time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website was simply and beautifully designed. Easy to understand and follow through.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Website delivered on time and needs addressed promptly. Result was excellent

What was your primary form of communication with Consensus Creative?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by their professionalism

Are there any areas for improvement or something Consensus Creative could have done differently?

Not at the moment.

BACKGROUND

Please describe your company and position.

I am an executive at Elmina Services Inc

Describe what your company does in a single sentence.

Hospitality

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Consensus Creative to accomplish?

• Web design

SOLUTION

How did you find Consensus Creative?

Referral

Why did you select Consensus Creative over others?

• High ratings
• Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

Logo and web design

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They delivered on time

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Quick response

What was your primary form of communication with Consensus Creative?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Attention to detail

Are there any areas for improvement or something Consensus Creative could have done differently?

Everything was done as expected and discussed

BACKGROUND

Please describe your company and position.

I am the President of White Oaks Janitorial Services

Describe what your company does in a single sentence.

Janitorial Services and Supplies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Consensus Creative to accomplish?

• Website creation

SOLUTION

How did you find Consensus Creative?

Online Search

Why did you select Consensus Creative over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

Redesign of website and maintenance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Constant communication, knowledgeable, and up-to-date design.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Art was excellent to deal with, everything was very professional and delivered in time as promised.

What was your primary form of communication with Consensus Creative?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their communication and attention to detail.

Are there any areas for improvement or something Consensus Creative could have done differently?

No

BACKGROUND

Please describe your company and your position there.

Personal Assistant Daily is a business solutions agency that connects freelancers from all over the world with small to medium sized businesses looking to outsource tasks.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Consensus Creative, and what were your goals?

We needed to update the design public facing side of our website and build a backend CRM for our freelancers to communicate with our clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

We interviewed developers until we came across Art.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Kick off meetings to so Art could understand our business and what we were trying to do. Art then created a cost-effective plan to build out the backend, and kept us updated every step of the way.

How many people from the vendor's team worked with you, and what were their positions?

Consensus creative team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Art was fantastic to work with, building out and redesigning the CRM and public facing parts of our site. His recommendations were highly insightful, and his level of communication throughout the project was excellent. Huge thanks to Art and the Creative Consensus team.

Describe their project management style, including communication tools and timeliness.

Art was in communication with us at least twice a week and delivered the project quickly and effectively.

What did you find most impressive or unique about this company?

They were total professionals who anticipated our needs effortlessly.

Are there any areas for improvement or something they could have done differently?

Nope - Art and his team were fantastic.