Connect Media Agency

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Connect Media Agency, and what were your goals?

I hired media connect because their attention to detail was 2nd to None and never once did we feel neglected throughout the process.. Process was very organized and detailed.. Our goal was to have a site that would make the customer experience easy and simple to navigate, Media Connect did just that! Thanks

SOLUTION

How did you select this vendor and what were the deciding factors?

Refferal

How many people from the vendor's team worked with you, and what were their positions?

3

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was a success and my site rating shows it.

Describe their project management style, including communication tools and timeliness.

Very professional

What did you find most impressive or unique about this company?

We were impressed by how equipped they were!

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

Textellent offers a better way to engage prospects and keep customers with robust business texting and appointment scheduling. Automated, personalized campaigns with templates and full CRM integration capabilities are provided to engage and win customers with business texting services throughout the customer journey. Textellent has been awarded US Patent 9,756,487. I am the Marketing Manager at Textellent.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Connect Media Agency, and what were your goals?

Ww hired Connect Media Agency to run an SEO audit and competitive gap analysis, and provide recommendations.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were in contact for another project, and Jay identified SEO issues that we were unaware of, which was extremely helpful, so we decided to expand the project. He did this unprompted which showed real initiative on his part.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We asked for an audit, and gave no other info to avoid bias. He came back with a thorough report, recommendation, and suggested action steps.

How many people from the vendor's team worked with you, and what were their positions?

One - Jay the owner/founder of Connect Media Agency

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

His input helped us launch a new ad campaign which has positive results this far.

Describe their project management style, including communication tools and timeliness.

Jay is very professional, communicated well, and very prompt/flexible.

What did you find most impressive or unique about this company?

Their initiative and competent follow-through were impressive.

Are there any areas for improvement or something they could have done differently?

No we were delighted!