Comrade Digital Marketing Agency

BACKGROUND

Please describe your company and position.

I am the Operations Manager of HitRate solutions
Describe what your company does in a single sentence.

Hitrate Solutions is an outsourcing business company that offers a variety of solutions, including outbound calling, inbound calling, virtual receptionist, virtual assistant, and telephone answering service.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Comrade Digital Marketing Agency to accomplish?

• We hire Comrade to help us Improve our website and generate more leads.

SOLUTION

How did you find Comrade Digital Marketing Agency?

Online Search
Why did you select Comrade Digital Marketing Agency over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Comrade Digital Marketing Agency were assigned to this project?

2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.

Comrade handles our SEO and website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increase in revenue,

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Comrade is very responsive, delivers on time, and is easy to work with.

What was your primary form of communication with Comrade Digital Marketing Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Comrade has a great company culture, impressive Customer service, and Industry leadership.

Are there any areas for improvement or something Comrade Digital Marketing Agency could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

EZPlay makes and sells indoor playground for toddlers and kids. I am one of the co-founders.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Comrade Digital Marketing Agency, and what were your goals?

Create a new e-com DTC website.

SOLUTION

How did you select this vendor and what were the deciding factors?

Heard of them by word of mouth

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Comrade agency handled everything from start to finish. We discussed our idea of what it should be and they handled the design, development and launch of the new website.

How many people from the vendor's team worked with you, and what were their positions?

I worked directly with our account manager that handled all of the communications and questions/requests that we had.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Brand new website was launched with a new theme, design and functionality. We saw an increase in site speed as well as an improved conversion rate.

Describe their project management style, including communication tools and timeliness.

Everything was handled through our account manager. We discussed the design and the main functionality that we needed. All important steps were discussed and brought to our attention. We could follow along on the design process and everything was organized and professional.

What did you find most impressive or unique about this company?

Organization and professionalism. Working with many other web dev teams this was so far the best experience.

Are there any areas for improvement or something they could have done differently?

There were some fixes that needed to be done after the site was launched, but they addressed them very quickly and I have no issues with that.

BACKGROUND

Please describe your company and your position there.

I am an operations manager in security system integration company located in Illinois.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Comrade Digital Marketing Agency?

Our website became outdated and didn’t fit to current market.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for a reliable company that can quickly do high-quality work

Describe the project in detail and walk through the stages of the project.

The team developed an action plan, organized online meetings to discuss the most important wishes, took into account all requests, promptly responded to edits, proposed several design options and delivered the project in a timely manner.

How many resources from the vendor's team worked with you, and what were their positions?

2 representatives constantly worked with us, providing support and timely feedback

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were satisfied with our website project. Now we work on SEO promotion, there are no complaints, they do everything quickly and efficiently. We cooperate on an ongoing basis

How effective was the workflow between your team and theirs?

They are attentive to detail and are able to work on any of our wishes.

What did you find most impressive or unique about this company?

It is very convenient that in one organization you can close most of the questions: create a website for every taste and need, promote a website, launch an advertising campaign. There is no need to look for all specialists from different organizations, everything is integrated in one company!

Are there any areas for improvement or something they could have done differently?

No complaints

BACKGROUND

Please describe your company and your position there.

I'm the owner of a low voltage systems contractor company, which focuses on design and implementation of complex security systems for commercial and industrial facilities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Comrade Digital Marketing Agency, and what were your goals?

We wanted to improve our online presence and expand our reach. We hired Comrade to build a new web site and provide digital marketing services.

SOLUTION

How did you select Comrade Digital Marketing Agency and what were the deciding factors?

We talked to couple other companies, Comrade's team was selected because their price was reasonable and they previously did work for a client of ours, who was also very happy with results.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

They reworked the web site structure, updated pages and web forms. They are managing our blog and social media campaigns.

How many people from the vendor's team worked with you, and what were their positions?

We've been assigned an account manager and a project manager. Their director of marketing strategy is participating in weekly update calls as well.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our web traffic has been steadily growing and we started getting high quality leads from our web site.

Describe their project management style, including communication tools and timelines.

The changes and updates requested are being done quickly. Their communication and responsiveness is top notch both via email and phone.

What did you find most impressive or unique about this company?

Their experience and ability to educate us on the subject and also help us to select the most cost effective yet efficient strategy to reach our goals

Are there any areas for improvement or something they could have done differently?

They've been meeting and exceeding the expectations every time.

BACKGROUND

Please describe your company and your position there.

We are cleaning company who provides commercial and residential cleaning services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Comrade Web Agency, and what were your goals?

We did hire them to provide full SEO service.

SOLUTION

How did you select Comrade Web Agency and what were the deciding factors?

We interviewed other companies, but their team was perfect fit for us.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

They helped us with keywords, monthly write a blog on our website, do some updates on website that help our company to grow. On each monthly meeting they come with new goals that are followed and completed.

How many people from the vendor's team worked with you, and what were their positions?

With our company are working 5 people: - 2 SEO Specialists - Strategist - Project Manager - Account Executive

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The Comrade Web Agency is a very strong web design and development team. Highly attentive to detail and provides care to ensure client needs are met and provides 100% fulfilled agreements.

Describe their project management style, including communication tools and timelines.

We mostly use email to communicate, easy and quick response. Once a month we do have a meeting where the team explain what was done previous month ,plus the goal for the next month.

What did you find most impressive or unique about this company?

The Comrade Web Agency are very strong web design and development team.

Are there any areas for improvement or something they could have done differently?

They come with some ideas that work good for our company.

BACKGROUND

Please describe your company and your position there.

We operate an eCommerce store Nutstop.com, where we sell nuts, dried fruits, trail mixes, and confections. My position is GM at Nutstop.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Comrade Web Agency?

Our website design has become outdated and we wanted to find a young, professional and energetic team to help us put a new life into our site.

What were your goals for this project?

To have a fresh, easy to navigate and easy to use design.

SOLUTION

How did you select this vendor?

From the first minute, these guys understood what our site needed and offered a clear and straight forward and reasonably priced solution.

Describe the project and the services they provided in detail.

In redesigning the website, they asked a ton of questions to help them understand our goals. After that, they provided a sample page of how it will look. We loved the first design option they provided. After that they completed all the pages on our site and started the web development after it was completed, they transferred the new design to our site.

What was the team composition?

We worked with about 3 people, including a project manager. Everyone was on the same page from the minutes.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We see a significant increase in sales after the redesign and are receiving many compliments on our new look.

How was project management arranged and how effective was it?

They were on top of the game and never missed a deadline.

What did you find most impressive about this company?

The level of communication that they have within a sizable organization. Everyone seems to be on the same page with everyone else. Based on our previous experiences, we find this to be extremely important.

Are there any areas for improvement?

Can't really think of any, really loved working with them. We're already discussing future projects.

BACKGROUND

Please describe your company and your position there.

SaaS

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Comrade Web Agency?

We were looking to increase our website traffic.

What were your goals for this project?

We wanted to increase our website traffic by 30% within the first 3 months.

SOLUTION

How did you select this vendor?

We selected the agency based on their experience with our industry.

Describe the scope of their work in detail.

We worked closely to create the strategy and prepare our plan of action for the next few months. Tactics involved were SEO, PPC, content generation.

What was the team composition?

I've worked closely with their Director of Marketing

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The goal of increasing the website's organic traffic by 30% within 6 months was achieved.

How effective was the workflow between your team and theirs?

Our collaboration and communication was great, my team's feedback was always well accepted.

What did you find most impressive about this company?

I was happy with the results. 

Are there any areas for improvement?

Can't think of anything

BACKGROUND

Please describe your company and your position there.

Solve IT Strategies is an IT staffing, executive search and consulting firm. I am the founder and President of the firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Comrade Web Agency?

Marketing services.

What were your goals for this project?

We needed to increase the lead flow.

SOLUTION

How did you select this vendor?

Recommended by a peer in the industry.

Describe the scope of their work in detail.

Marketing & consulting initiative.

What was the team composition?

I worked with the principal of the firm and a project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After we kicked off the marketing & consulting initiative with Comrade, we saw an immediate 308% growth in our lead flow. It is hard to find a true marketing partner that does it all: digital marketing, SEO, website work, etc.

How effective was the workflow between your team and theirs?

Their Account Manager went above and beyond to meet all our needs, while their high level of expertise clearly shows their true level of professionalism.

What did you find most impressive about this company?

Comrade Web Agency is a true partner that cares about our business and results. Highly recommend them to any company that is looking to grow!

Are there any areas for improvement?

None